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We're a stealth holding company acquiring and operating software businesses in overlooked, mission-critical industries - the systems that run the physical economy but have been ignored by Silicon Valley. We're rebuilding them as AI-native from the inside out. We're small, well-capitalized, and moving fast. This is not a research lab. This is a build shop with real customers, real revenue, and real P&Ls. The Role You will be the AI engineer. You'll own: Building the industry-specific GPT : the reasoning layer that encodes the domain expertise of each vertical we operate in. Embedding AI-native functionality directly into our AI-native system of record : not bolt-on chatbots. Core workflow replacement. Agents that do the job. Moving legacy systems of record datasets into new ai-native ones : Core workflow replacement. Agents that do the job. Making it repeatable : Every new company we bring into the portfolio should benefit from the playbook, model stack, eval harness, and infra you build. Managing AI talent across our operating companies : you'll be a player-coach for the AI engineers embedded at each sub. Split: 90% building. 10% managing. If that ratio scares you, this isn't your role. If it excites you, keep reading. What You'll Do… Ship a working domain-specific agent into a live customer environment in your first 30 days Build the eval infrastructure that lets us measure whether these agents are actually replacing human workflows (not vibes) Fine-tune, distill, or route across frontier + open models depending on the economics of each vertical Sit with customers. Watch them work. Instrument their workflows. Rebuild them. Write the AI engineering playbook that every future portfolio company inherits on day one Who You Are… You are a builder first. You've shipped things people actually use. Alone or as the clear technical lead. You are a forward-deployed engineer. You'll fly to a customer site, sit in their office, and understand the business before you write a line of code. You've been called a 10x engineer and it wasn't in a self-review. You have strong opinions about when to fine-tune vs. prompt vs. RAG vs. agent vs harness and you can defend them with numbers. You've built with the current frontier stack (Claude, GPT, Gemini, open models) in production, not just in a Jupyter notebook. You are allergic to slide decks and comfortable with ambiguity, small teams, and unglamorous industries. What This Role Is Not… A research role. We ship. A management role. You build. A "Head of AI" title for LinkedIn. You will be in the codebase daily. A place for people who need process, roadmaps handed to them, or a 20-person team to feel productive. We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. ----- Atomic is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Please review our CCPA policies here.
About Atomic Atomic is a venture studio and venture capital firm that builds and scales companies from the ground up. We partner with exceptional founders to launch transformative businesses across industries including AI, fintech, healthcare, consumer, enterprise software, and more. We've launched and scaled more than 20 companies including Hims & Hers, Exowatt, Replicant, Found, Golden Child, and Homebound. About Us Intellica is the sales concierge that chats with your customers via iMessage. Real humans recovering carts, building relationships, and lifting revenue the same day you go live. We deliver a 10% revenue lift, 50% reply rates, and 10× abandoned cart recovery for Shopify DTC brands doing $10M+ ARR. Install in one meeting, zero lift from your team. About the role We're seeking a motivated and charismatic sales rep to join our team and play a pivotal role in engaging and closing retail sales leads. This is an opportunity to help us launch and grow a cutting-edge e-commerce AI company while mastering the art of conversational sales and relationship building. You'll play a key role in re-engaging customers, driving sales conversions, and helping our eCommerce brands recover lost revenue. This role offers real growth potential - you'll be joining early and have the opportunity to grow with the company as we scale. This isn't a traditional sales role - and it's not pure support either. Day to day, you'll be navigating a mix of customer conversations that range from closing a sale to resolving a question to just making someone feel taken care of. The common thread is good judgment: knowing when to push, when to listen, and how to represent a brand with care and precision in every message you send. Requirements Flexible work schedule with required weekend coverage Able to sit and view a computer screen for extended periods of time Strong written and verbal communication skills Comfortable working with software tools and platforms; some technical or product experience is required What you'll do Engage customer leads through conversations that build brand and drive purchases Navigate a blend of sales, support, and general customer care - reading each situation and responding with the right tone and approach Proactively raise issues, flag edge cases, and surface process gaps to help improve internal workflows Identify gaps in our internal processes and help implement improvements Maintain internal documentation alongside your teammates, ensuring information shared across teams is accurate and up to date Collaborate with the product team to address improvement opportunities within the platform. Continue to raise the bar on sales, conversation conversions, and speed of execution Adopt new technologies quickly and become proficient in executing with them Who you are 2+ years of experience in retail sales, customer engagement, or related customer-facing roles, preferably in luxury or high-touch retail environments You don't need a playbook for every situation - you use common sense, read the room, and know how to handle customers with warmth and professionalism, whether you're driving a purchase or resolving an issue Motivated, organized, and capable of working independently while meeting goals Exceptional communication and interpersonal skills A sharp eye for edge cases and the ability to raise issues clearly and constructively Curious and passionate about continuous learning, with a proactive approach to acquiring knowledge about products, industry trends, and customer needs Proven ability to thrive in team-based environments and collaborate effectively Highly organized and detail-oriented, with a customer-first mindset Adaptable, coachable, and eager to grow in a fast-paced, ever-changing environment - someone who thrives on ambiguity and rises with the company Analytical and closely attuned to the metrics of the business We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. ----- Atomic is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Please review our CCPA policies here.