Care Access

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** The Global Payroll Manager will oversee payroll operations across the Care Access business, with direct responsibility for U.S. and Canada payroll and oversight of international payroll delivered through a global vendor including support for additional countries as they are brought under the Care Access entity. This role is responsible for ensuring accurate, timely, and compliant payroll processing in a complex, multi-entity environment, while driving vendor performance, process consistency, and continuous improvement. The position partners closely with People, Finance, and external providers to deliver a seamless and scalable payroll experience for employees. This role will play a key part in evolving and strengthening payroll operations as the organization continues to scale. **How You'll Make An Impact** • Payroll Operations & Processing • Own end-to-end payroll processing for designated entities within Care Access, including both semi-monthly and bi-weekly payroll cycles. • Ensure accurate and timely processing of salaries, wages, bonuses, commissions, and benefits, including appropriate application of deductions and tax withholdings. • Validate, reconcile, and audit payroll data, proactively identifying and resolving discrepancies. • Lead year-end payroll activities, including quarterly and annual tax reconciliations, W-2 preparation, and related filings. • Partner with People and Finance teams to ensure alignment across payroll inputs, reporting, and downstream impacts.Compliance & Tax Administration • Compliance & Tax Administration • Ensure compliance with all federal, state, local, and applicable international payroll regulations. • Manage payroll tax setup and registrations across jurisdictions, including support for new state or country expansions. • Monitor regulatory changes and assess impact to payroll processes, ensuring timely implementation. • Partner with external agencies and internal stakeholders to resolve payroll tax and compliance issues. • Employee & Stakeholder Support • Serve as a trusted point of contact for payroll-related inquiries, including compensation, taxes, and time tracking. • Resolve complex or escalated payroll issues with a high degree of accuracy, judgment, and discretion. • Partner with People and Finance teams to proactively address payroll-related issues and improve the employee experience. • Systems, Reporting & Vendor Management • Oversee relationships with payroll providers, including accountability for service delivery, accuracy, and compliance across domestic and international payrolls. • Act as the primary point of contact for global payroll vendors, ensuring effective coordination, issue resolution, and continuous improvement. • Partner with HRIS and Finance teams to maintain data integrity across systems and ensure seamless integration of payroll inputs and outputs. • Prepare, analyze, and deliver payroll reporting to support business and financial decision-making. • Support system enhancements, implementations, and process automation initiatives to improve scalability and efficiency. • Continuous Improvement & Projects • Identify and drive process improvements to enhance accuracy, efficiency, and scalability of payroll operations. • Support and lead payroll-related initiatives, including process standardization, policy updates, and regulatory changes. • Contribute to broader People and Finance initiatives where payroll plays a critical role. **The Expertise Required** • Deep knowledge of U.S. payroll regulations, tax laws, and compliance requirements; familiarity with international payroll and vendor-supported models. • Strong analytical and problem-solving skills, with high attention to detail and accuracy. • Ability to manage multiple payroll cycles and deadlines in a complex, multi-entity environment. • Experience with payroll systems and HRIS platforms (e.g., Workday), including reporting, data validation, and integrations. • Strong communication and stakeholder management skills, with the ability to partner effectively with People, Finance, and external vendors. • Advanced Excel skills and experience working with large datasets and reconciliations. • Ability to handle sensitive and confidential information with discretion. **Certifications/Licenses, Education, and Experience** • Minimum Education: • Certified Payroll Professional (CPP) or similar certification preferred. • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience). • Minimum Experience: • 7+ years of progressive payroll experience, including ownership of end-to-end payroll processing. • Experience supporting multi-entity and/or multi-state payroll environments; experience with Canada payroll strongly preferred. • Experience working with or overseeing global payroll vendors or international payroll operations preferred. • Experience operating in a high-growth or evolving environment, including exposure to process improvements, system changes, or organizational scaling efforts. **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected salary range for this role is $100,000 - $130,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match **Mandatory Employer Disclosures** Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** The Senior Engineer, Test Automation is responsible for designing, implementing, and advancing the automated testing infrastructure that supports Care Access's regulated software platforms. This position develops and maintains scalable test automation frameworks, with a strong emphasis on Playwright-based end-to-end testing, to ensure the quality, reliability, and compliance of software solutions throughout the development lifecycle. The role applies expertise in GxP validation principles and computerized system validation to support software quality within a regulated environment. The Senior Engineer collaborates closely with cross-functional product, engineering, and quality teams to integrate automated testing into development and deployment processes, promote quality engineering best practices, and continuously improve testing strategies. This position also evaluates and implements emerging technologies, including AI-assisted testing approaches, to expand test coverage, improve efficiency, and strengthen software validation while ensuring compliance with applicable regulatory and organizational requirements. **How You'll Make An Impact** • Build, maintain, and improve the end-to-end test automation framework, with Playwright as the primary toolchain across UI, API, and integration layers. • Author and maintain release validation documentation, in support of 21 CFR Part 11 and GxP compliance. • Evaluate and apply AI-assisted testing techniques, such as LLM-based test generation and intelligent failure triage, to extend coverage and reduce toil. • Integrate and maintain quality gates across CI/CD pipelines, balancing speed with the rigor required for a regulated environment. • Partner with engineers during active development to shift quality left — writing tests alongside features and surfacing risk early. • Contribute to QA process improvements and share knowledge with teammates; you're a resource others lean on without being responsible for managing them. **The Expertise Required** • Strong proficiency with Playwright and experience building automation frameworks that are reliable and easy to maintain. • Exposure to GxP validation practices — you have contributed to or authored traceability matrices and validation summary reports. • Familiarity with 21 CFR Part 11, GCP, or similar regulatory frameworks as they apply to software systems. • Curiosity about AI tooling in testing — you've experimented with or are eager to explore LLM-assisted test generation and failure analysis. • Solid engineering fundamentals: you can read production code, debug across the stack, and build test infrastructure engineers actually want to use. • Clear communication: you can explain test strategy and risk tradeoffs to both engineers and non-technical stakeholders. **Certifications/Licenses, Education, and Experience** • Minimum Education: • Bachelor's or Master's degree or equivalent experience • Minimum Experience: • 5+ years of software or QA engineering experience, with meaningful depth in test automation. **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. • Walking The expected pay range for this role is $130,000 - $180,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match ** ** **Mandatory Employer Disclosures:** Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** Reporting to the Sr. Director of Study Feasibility & Clinical Partnerships, the Associate Director and Director of Study Feasibility & Clinical Partnerships provides strategic leadership for protocol and site feasibility across the Care Access Site Network and oversees the end-to-end lifecycle of clinical vendor partnerships that support Care Access objectives. This role is responsible for shaping and advancing feasibility strategy, ensuring robust site evaluation, and driving the identification, sourcing, qualification, onboarding, negotiation, and performance management of key vendors. In close partnership with cross-functional teams, including Business Development, SSU, Finance, and Site Operation, this position guides data-driven feasibility assessments across the site network, leads cost-effective procurement strategies, strengthens contractual and operational frameworks, ensures regulatory and organizational compliance, and cultivates high-impact, high-performing vendor partnerships that enable successful study execution and organizational growth. **How You'll Make An Impact** Strategic Team Supervision and Development • Provide leadership, supervision, and mentorship to Feasibility Managers and Vendor Acquisition Managers, fostering a collaborative, high-performing team environment. • Promote professional development within the team, including training, coaching, and performance feedback. • Establish and maintain strong, collaborative relationships with internal cross-functional teams and external vendors to ensure alignment, high performance, and seamless study execution. • Contribute to continuous departmental improvement initiatives, including the development and optimization of tools, databases, processes, and best-practice SOPs to enhance operational efficiency and effectiveness Clinical Trial Feasibility and Vendor Acquisition and Management Strategy • Analyze and synthesize data from trial sponsors, CROs, and internal cross-functional teams to comprehensively understand study objectives, protocol requirements, and operational needs. • Conduct comprehensive feasibility assessments of study protocols leveraging internal databases, trackers, and dashboards to assess feasibility across the Care Access Site Network, identify appropriate vendor scope, and ensure alignment of feasibility and vendor capabilities with study needs for optimal execution. • Translate feasibility findings into actionable recommendations that guide strategic planning, vendor selection, and resource allocation to support efficient and effective study execution. • Responsible for managing key vendor performance activities and contributing to the delivery of vendor performance management across development operations. • Contribute to the maintenance and application of vendor performance management frameworks, including performance metrics, issue management practices, escalation pathways, and performance improvement approaches. • Prepare and deliver performance analytics and reporting for vendors, translating performance data into actionable insights to support governance discussions and continuous improvement activities. • Provide clear, decision-ready insights and recommendations to internal stakeholders and vendor partners based on analysis of performance data, issue trends, and operational inputs • Proactively identify, escalate, and resolve feasibility- and vendor-related challenges that could impact clinical operations, timelines, or study deliverables. Cross-Functional Collaboration and Strategic Input • Partner with Business Development, SSU, Finance, Operations, Legal, and other stakeholders to align feasibility, vendor, and operational strategies with broader organizational objectives. • Serve as a subject matter expert on feasibility and vendor considerations, providing insights and recommendations to support strategic decision-making. Other Responsibilities • Other duties as assigned based on evolving needs. **The Expertise Required** • Strong understanding of clinical protocols, general clinical research processes, start-up workflows, and Good Clinical Practice. • Prior clinical research experience with the ability to discuss protocol clinical aspects with vendors and internal stakeholders. • Excellent interpersonal, written, and verbal communication skills; ability to build relationships across dispersed teams. • High level of professionalism, confidentiality, and sound judgment; able to make evidence-based decisions. • Experience working with site networks, sponsors, and CROs; direct site-based experience strongly valued. • Proven leadership, judgment, and decision-making skills in a fast-paced, matrixed environment. • Ability to manage multiple priorities, competing deadlines, and cross-functional initiatives effectively. • Demonstrated ability to negotiate and ‘sell’ Care Access’s value to vendors, sponsors, and investigators. • Strong project and process management skills with a proactive, solution-oriented mindset. • Analytical mindset with strong attention to detail, problem-solving skills, and ability to anticipate risks. • Proficiency with Google Suite, Microsoft Office Suite, and data tracking for KPIs and vendor performance. • Experience in creating and implementing new processes based on organizational needs. **Certifications/Licenses, Education, and Experience** • Minimum Education: • Bachelor’s degree in life sciences, healthcare, nursing, or related field (advanced degree preferred). • Minimum Experience: • At least 10 years of experience in clinical operations, feasibility, vendor management, or clinical trial start-up. • Proven vendor-facing experience within clinical trials, with the ability to engage investigators, site teams, sponsors, and CROs. • Familiarity with feasibility process, contracting workflows, and site activation processes. • Experience in Clinical Project Management is strongly preferred. • Proficiency with feasibility, CTMS, clinical portals, and project tracking tools. **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This role requires up to 20% travel requirements further explained below. Length of travel will depend upon study requirements, staff needs, and company initiatives. During onboarding and training, additional travel may be required. • Type of travel required: National • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. • Walking The expected pay range for this role is $120,000 - $160,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match **Mandatory Employer Disclosures** Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** The Director, Global Financial Operations is a strategic and operational leadership role responsible for overseeing and optimizing the core financial processes that drive organizational performance. This position leads all aspects of financial operations, including Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, ensuring alignment with business objectives, regulatory compliance, and financial integrity. The Director partners closely with executive leadership, finance and accounting teams, and cross-functional stakeholders to deliver robust financial systems, data-driven insights, and scalable operational excellence. **How You'll Make An Impact** • Oversee and Optimize Financial Transactional Operations (AP, AR, Revenue) • Oversee the full lifecycle of AP, AR, and Revenue processes to ensure accurate billing, timely collections, proper disbursements, and compliant revenue recognition. • Drive efficiency and accuracy across invoicing, collections, payment processing, and revenue workflows through system enhancements and policy enforcement. • Drive Process Improvement and Financial Automation • Lead initiatives to streamline financial operations using ERP tools and automation, reducing manual effort and minimizing errors. • Identify and implement best practices to improve workflow efficiency and scalability across transactional functions. • Manage and Enhance Financial Systems and Reporting • Manage and optimize financial systems to support real-time visibility and robust reporting on operational performance and cash flow. • Ensure accurate data capture and financial integration across systems to support month-end close and audits. • Lead and Develop the Financial Operations Team • Build, lead, and mentor a team of financial operations professionals with clear goals, accountability, and career development pathways. • Foster a culture of collaboration, ownership, and continuous improvement within the team. • Collaborate Across Functions to Align Financial Process • Serve as the key liaison between Finance and departments such as Sales, Legal, Supply Chain, and Operations to align financial processes with business activities. • Partner with Accounting and FP&A teams to ensure seamless integration between operational finance and broader financial planningEnsure adherence to regulatory standards, internal controls, and audit requirements across all financial operations. • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity. • Provide insights to support budgeting, forecasting, and financial planning efforts. • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution. • Ensure adherence to regulatory standards, internal controls, and audit requirements across all financial operations. • Optimize cash flow by improving collections, managing vendor payments, and maintaining liquidity. • Provide insights to support budgeting, forecasting, and financial planning efforts. • Partner with cross-functional stakeholders to support and enhance the end-to-end vendor management process, including onboarding, compliance, data integrity, and issue resolution. **The Expertise Required** • Financial Operations Expertise • Deep understanding of Accounts Payable (AP), Accounts Receivable (AR), and Revenue Operations, including billing, collections, disbursements, and revenue recognition principles. • Proven experience designing and managing scalable financial workflows, including process documentation, internal controls, and compliance protocols. • Operational Systems and Automation • Proficient in leveraging ERP platforms (e.g., NetSuite, SAP, Oracle) to drive operational efficiency, reporting, and integration across departments. • Familiarity with financial automation tools, billing systems, and workflow platforms to improve accuracy, reduce manual tasks, and support growth. • Cash Flow and Working Capital Management • Strong command of cash flow forecasting, working capital optimization, and best practices for managing payment cycles and collections. • Ability to balance liquidity needs with operational demands and vendor/customer relationship considerations • Leadership and People Management • Demonstrated success in building and leading high-performing teams, with a focus on empowerment, accountability, and professional growth. • Skilled in resource planning, goal setting, and performance management to drive alignment and efficiency. • Cross-Functional Collaboration • Strong ability to partner with internal teams including Sales, Procurement, Legal, and Accounting to ensure financial operations are aligned with business goals and contractual obligations. • Experienced in leading cross-functional initiatives that require operational insight, change management, and clear communication. • Analytical and Process-Oriented Thinking • Exceptional analytical skills to assess financial performance, identify trends, and make data-driven decisions. • Process-minded with a passion for continuous improvement, capable of identifying operational bottlenecks and implementing sustainable solutions. • Communication and Influence • Excellent communication skills, with the ability to present operational insights to executive leadership and articulate complex processes clearly to non-financial stakeholders. • Strong business acumen and the ability to influence strategic decisions by translating operational metrics into organizational impact. Certifications/Licenses, Education, and Experience • Certified Public Accountant (CPA) preferred, candidates with significant experience in financial operations leadership will be considered without certification. • Required: • Minimum Education: • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. • Minimum Experience: • Minimum of 8 years of progressive experience in financial operations, including 3–5 years in a leadership role overseeing Accounts Payable (AP), Accounts Receivable (AR), and/or Revenue Operations. • Demonstrated expertise in managing transactional finance functions, including billing, collections, cash application, AP, and AR. • Strong understanding of financial operations processes, internal controls, compliance requirements, and policy implementation. • Hands-on experience with ERP systems such as NetSuite, SAP, Workday, or Oracle, and tools supporting billing, collections, or process automation. • Proven ability to lead and develop high-performing teams, manage workloads, and foster a culture of continuous improvement. • Exceptional analytical, organizational, and problem-solving skills with a focus on operational accuracy and efficiency. • Excellent communication and collaboration abilities, with experience working cross-functionally across Finance, Sales, Procurement, and IT. • Preferred: • Proven track record in a senior financial operations leadership role, with direct accountability for Accounts Payable, Accounts Receivable, and/or Revenue operations. • Demonstrated success in building and scaling financial operations within high-growth or dynamic environments. • Experience leading ERP system implementations or major financial technology upgrades, with a focus on automation and cross-functional integration. • Familiarity with global operational finance, including centralized/shared service models, global payment structures, and cross-border transaction workflows. • Experience implementing or optimizing a Purchase Order (PO) process, ensuring alignment with procurement, budget controls, and financial reporting. • Deep knowledge of end-to-end order-to-cash and procure-to-pay processes, including internal controls, performance metrics, and policy development. • Exposure to M&A activities, including operational due diligence, post-acquisition integration, or financial process harmonization. • Comfortable working in data-rich environments, with the ability to lead teams in analytics, reporting, and KPI development to support decision-making. **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected base pay range for this role is $130,000 - $180,000 USD per year for full time team members. In addition to base pay, this role is eligible for an annual discretionary bonus as part of its overall cash compensation. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** The Manager, IT Systems Engineering provides leadership for secure, reliable, and scalable technology operations supporting clinical research sites and remote work environments. This role is responsible for enterprise networking, cloud and endpoint services, service delivery, technology projects, operational automation, and the development of a high-performing technical team that enables business growth and operational excellence. **How You'll Make An Impact** • Network Management • Design, implement, and manage switching, wireless, firewalls, SD-WAN, VPN, and LAN/WAN connectivity, including monitoring, troubleshooting, upgrades, and new-site deployments. • Ensure high availability and performance of network infrastructure through effective segmentation, monitoring, incident response, root-cause analysis, operational documentation, and business continuity planning. • Manage network technology vendors, contracts, licensing, budgets, hardware lifecycle planning, and operational performance metrics to support cost-effective and reliable service delivery. • IT Enterprise Solutions Management • Manage and continuously improve core IT enterprise solutions, such as Microsoft Azure, Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive services • Lead device provisioning and lifecycle management using Microsoft Intune and JAMF for corporate, remote, and clinical users. • Identify, design, implement, and govern automation solutions that leverage artificial intelligence (AI) and related technologies to streamline IT operations, improve service delivery, reduce manual effort, enhance decision-making, and increase operational scalability. • Ensure enterprise AI solutions, such as ChatGPT and CoPilot, are effectively and properly deployed and well adapted across the organization • Project Management • Serve as a Technical Lead for infrastructure, network, cloud solution, clinical-site expansion, and technology refresh initiatives from planning and implementation through operational handoff. • Develop IT project scope, schedules, budgets, risk-management plans, communications, capacity management, and status reporting; coordinate cross-functional teams and vendors to deliver projects effectively. • People Manager & Leadership Responsibilities • Recruit, coach, develop, and retain IT professionals while establishing clear goals, service expectations, accountability, and performance standards. • Foster a collaborative, accountable, and customer-focused culture that communicates effectively with both technical and nontechnical stakeholders. • Data Security & Compliance • Operate IT services in accordance with organizational security policies, contractual obligations, applicable regulatory requirements, and established risk-management practices. • Partner with Information Security, Privacy, Compliance, and Legal teams on audits, access reviews, vulnerability remediation, investigations, and the protection of sensitive and regulated information. • Other tasks as assigned **The Expertise Required ** • Demonstrated experience supporting geographically distributed environments and managing enterprise networks, Microsoft cloud services, endpoint platforms, and complex technology initiatives. • Strong communication, vendor management, budgeting, prioritization, problem-solving, and stakeholder-management skills. • Experience implementing AI-enabled automation and workflows with appropriate security, data-governance, reliability, and business-value considerations. • Preferred: • Experience with Cisco Meraki, Microsoft Azure and Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, ITSM platforms, scripting, workflow automation, and AI-enabled operations tools. Relevant ITIL, PMP, Microsoft, Cisco/Meraki, or CompTIA Security+ certifications are preferred. **Certifications/Licenses, Education, and Experience** • Minimum Education: • Bachelor’s degree in information technology, Computer Science, or a related field, or an equivalent combination of education and relevant professional experience. • Minimum Experience: • Seven or more years of progressive experience in IT infrastructure, networking, operations, or service delivery, including at least three years of experience leading technical teams. • Five or more years of experience in an IT management or technical leadership role. **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This role requires minimal national travel. Travel duration will vary based on business needs and clinical-site installations. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. Walking, Standing, Sitting, Lifting (up to 25 lbs), and Driving The expected pay range for this role is $140,000 - $170,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match **Mandatory Employer Disclosures** Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** Care Access is looking for a Compensation Analyst to join our growing People team. The Compensation Analyst role supports the development, implementation, and administration of Care Access’s global compensation programs, ensuring they are competitive, equitable, and aligned with the organization's business objectives. This is a highly impactful role that offers an incredible learning opportunity. **How You'll Make An Impact** • Support with the annual merit, promotion, and bonus planning process • Utilize market data and internal pay comparisons to provide compensation recommendations for new positions, internal moves, and market reviews • Complete market benchmarking of jobs and participate in salary surveys • Partner with business leaders on the management and administration of short-term incentive plans • Support the business with job description creation and maintenance ensuring compliance with local regulations and FLSA standards • Act as advisor to external partners supporting compensation initiatives • Provide general reporting and data analytics support to HR cross functional teams including HR Operations and Talent • Other job duties as assigned **The Expertise Required** • Strong to advanced MS Office Excel skills • An understanding of general compensation practices including job evaluation and market pricing • Excellent interpersonal skills with the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy • Self-starter with an ability to work independently • Detail oriented individual with the capability of handling multiple projects at any given time **Certifications/Licenses, Education, and Experience** • Minimum Education: • Bachelor’s degree in business administration, accounting/finance, or human resources preferred • CCP coursework preferred • Minimum Experience: • 2-3 years of professional work experience preferably in Total Rewards, HR Analytics, or Finance **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected pay range for this role is $70,000 - $100,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match **Mandatory Employer Disclosures** Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** We are seeking a highly skilled and experienced virtual Principal Investigator to join our team. As the Principal Investigator, you will be responsible for oversight of all clinical trials according to study protocols, company processes, and GCP. Please note this is a part-time role. **How You'll Make An Impact** • Provide overall medical oversight and medical review of protocols in conformance with good clinical practice • Review sponsor provided safety reports.   • Review and maintain accurate case report forms.  • Ensure that the safety and well-being of all participants in the study at the trial site are protected • Assess subject response to therapy, evaluate and address adverse experiences  • Perform physical assessments, examinations and study procedures as required by study protocols • Train Sub-Investigators and study staff members on protocol and protocol specific procedures. Provide medical support to sub-investigators and study staff for protocol-related issues including protocol clarifications, inclusion/exclusion determinations, and issues of patient safety and/or eligibility.  • Review the inclusion/exclusion criteria, endpoint criteria, and investigational product use with the internal research team.  • Complete the necessary Care Access and protocol specific training s • C omply with ICH GCP (International Conference on Harmonization – Good Clinical Practice) and all applicable regulatory requirements • Participate in monitoring visits and sponsor meetings; allow monitoring and auditing by sponsors and inspection by appropriate regulatory agencies **The Expertise Required** • Excellent written and verbal communication skills • Ability to effectively prioritize tasks in a fast-paced environment • Attention to detail and ability to maintain confidentiality when handling sensitive information. • Critical thinking, dynamic problem-solving skills **Certifications/Licenses, Education, and Experience** • Minimum Education: • M D or DO with an active, unrestricted medical license (medical license must be valid in the state in which the research is conducted) • Minimum Experience: • Previous experience as a Principal Investigator is required; 2 years prior experience as a Principal Investigator or Sub-Investigator, preferred • Training and certification in Good Clinical Practice (GCP) **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected pay range for this role is $200,000 - $400,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match **Mandatory Employer Disclosures** Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit www.CareAccess.com . **How This Role Makes a Difference** Central Clinical Services enables decentralized and hybrid clinical trials by providing staff who virtually support patients and sites. The Research Assistant (RA) position delivers a strong customer experience for both sites and patients by providing virtual study support under the delegation of a PI. The RA is accountable for study delivery at the patient level and is expected to support the patient experience, data management, and other study administrative tasks with a quality-first approach. This is an early-to-mid experience position with the expectation that the RA has working knowledge of and experience in the clinical research industry. Candidates will be hired at the RA I or RA II level depending on experience. **How You'll Make An Impact** • Patient Engagement • Identify, recruit, educate, and pre-screen potential patients for a study • Analyze, understand, and be knowledgeable of the study protocol and the associated disease(s) in combination to be able to educate patients and their families on what participating in the study means for the patient • Speak about studies with patients in a manner they can understand • Interpret patient reported medical history and medication use to determine pre-screening qualification for a study • Assess if a patient is ready to be scheduled for a screening visit for a study or if more time is needed for them to become informed about the study, including a potential discussion with the study doctor • Review next required study visits for patients and the timeline in the protocol to ensure they are scheduled within protocol window • Work closely with the Central Study Coordinator to understand all aspects of the study to which each patient consented, and ensure they are being scheduled for all applicable protocol mandated activities • Proactively contact patients to collect information, remind them of upcoming appointments, and engage in other patient retention activities • Verify completion of study visits through systems checks and then process patient stipend payments accordingly • Communicate PI decisions on study eligibility to patients • Communicate via various mediums such as phone, email, and video conference • Document all patient interaction appropriately and in accordance with GCP and ALCOA-C • Help troubleshoot technology issues for patients as they arise • Systems Maintenance and Data Management • Maintain up-to-date information across multiple study portals • Review data backlog and use good judgement prioritize data entry, clean-up work, and addressing queries according to study needs and requirements • Enter data in the correct systems within the required time frames per site per study • Site Interaction • Attend regularly scheduled meetings with PIs and their site teams • Review work done since previous meeting and prepare the site meeting agenda accordingly • Present progress information, escalations, and items for clarification to PI during calls alongside the CSC • Communicate with study sites between regularly scheduled calls to resolve issues and questions • MRI Facility Set-up • Identify potential facilities for patients to go for study imaging requirements • Explain the imaging requirements to identified facilities per protocol • Negotiate contracts with potential facilities • Serve as the liaison between the facility and the central study imaging reader for the duration of the study • Other Responsibilities • Analyze and understand study protocols  • Support the preparation of regulatory documents, obtain signatures from required and appropriate personnel as required  • Help troubleshoot technical issues that may arise  • Assist with other study related administrative activities as needed **The Expertise Required** • Highly proficient at using a variety of technologies used for clinical research including recruitment platforms, IWRS, EDC, and other clinical trial software, and able to work across multiple platforms at the same time • Skillful with Microsoft Office applications (Word, Outlook, Teams, and Excel) • Demonstrate professionalism in all situations and work effectively with a diverse group of individuals • Understand when issues require escalation • Strong communication customer service abilities • Proficient in research terminology and basic medical terminology • Understand the overall clinical development paradigm and excellent working knowledge of government regulations, GCP, and ALCOA-C • Strong organization and time management skills • High attention to detail • Ability to work in a fast-paced environment • Critical thinker and problem solver • Ability to work effectively in a remote environment • Proper home office set-up including a private space for participant communication and high-speed internet (at minimum: 100MB up and 15 MB down, 5 GHz router) **Certifications/Licenses, Education, and Experience** • Minimum Experience: • A minimum of 2 years of relevant clinical research experience   • Spanish fluency is a bonus   **How We Work Together** • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected pay range for this role is $65,000 - $75,000 USD per year for full time team members. **Benefits & Perks (US Full Time Employees)** • Paid Time Off (PTO) and Company Paid Holidays • 100% Employer paid medical, dental, and vision insurance plan options • Health Savings Account and Flexible Spending Accounts • Bi-weekly HSA employer contribution • Company paid Short-Term Disability and Long-Term Disability • 401(k) Retirement Plan, with Company Match **Mandatory Employer Disclosures:** **Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction.Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment.Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment.Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws.Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. ** #LI-Remote Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: TalentAcquisition@careaccess.com