Carrot

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . About Carrot Carrot is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support. The Opportunity 🚀 We're looking for a Lead Product Designer to shape the end-to-end experience for members. You'll own design from concept through execution for our mobile app priorities. You'll report to our Director of Product and be the design lead for this team, with the opportunity to pair with product designers working on other parts of the Carrot experience. The work spans two levels. You'll go deep on individual mobile-first experiences, including Sprints, our program for members working on their metabolic health alongside fertility, pregnancy, and menopause care. You'll also design how distinct pieces of the member experience fit together into one seamless mobile experience. What You’ll Own 💼 In this role, you will: • Own mobile design end to end — concept through high-fidelity execution on iOS and Android. • Bring the pieces together — design the information architecture and navigation that make distinct parts of the member experience feel like one product. • Design for return, not just first use — drive adoption and retention through experiences that earn a member's attention daily, weekly, and monthly. • Make complexity feel simple — turn large, dynamic, nuanced information into something members trust at a glance. • Partner closely with our Content Designer so visual and written communication land as one experience. • Ground decisions in evidence — run qualitative and quantitative research, and use it to back what we build. • Grow our design system with accessibility, consistency, and scalability in mind. What Success Looks Like 📈 In your first 12–18 months, you will have: • Shipped design work that measurably moved member adoption and engagement, with metrics you can point to. • Conducted user research and testing and developed a sharp sense of updates to best drive member engagement and business goals. • Contributed to our design system- letting teams ship faster and more consistently. About You ✨ You likely have: • A Bachelor's Degree • 10+ years in product/UX design, with a portfolio of mobile-first work and end-to-end ownership of complex, multi-step journeys • Experience building and working on consumer apps focused on daily and weekly active usage • A track record designing for engagement and retention — habit formation, behavior change, wellness, or similar • AI as a core part of your design practice, plus experience designing AI-powered product experiences • Systems thinking to create experiences that feel clean and simple for users • Strong visual and interaction craft, hands-on prototyping, and fluency with building products people love to use • Experience leading user research or usability testing Nice to Have ⭐ While not required, we would be especially excited if you bring: • Experience with behavior change frameworks or gamification • Experience helping teammates develop as designers • Empathy and sensitivity to the challenges of healthcare journeys Why This Role Matters 🧡 Fertility, pregnancy, and menopause care unfold over years, not appointments. Much of what shapes a member's outcome happens between clinical visits. Nobody returns to an app out of obligation — they return because it's useful, respects their time, and doesn't make them feel judged. Design is the difference. Engagement here isn't a vanity metric; it's how the product does anything at all for a member's health. You will shape that experience, with the opportunity to put your work in front of millions of people. Interview Process 🤝 We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: • Recruiter Screen — 30 minutes • Hiring Manager Interview — 30 minutes • Portfolio Interview — 1 hour • Final Round Interviews — 2 hours Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role. ** ** **Why Candidates Join Carrot 🌍** Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: • A mission-driven company focused on expanding access to fertility and family-forming care globally. • A high-growth environment where leaders are empowered to shape strategy and drive impact. • Competitive compensation, equity, and comprehensive benefits. • Flexible Time Off and a culture that actively encourages employees to recharge. • Comprehensive parental leave and family-forming benefits. • A collaborative, inclusive, and values-driven culture. • The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation 💰 Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $145,000-$170,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . The Opportunity 🚀 Carrot is seeking a Customer Success Executive to support customers in our Health Plans segment, one of Carrot's most strategic channels. You will partner with health plan customers, serving as the primary point of contact for account, product, and clinical stakeholders to ensure Carrot remains a valued, ongoing part of the benefits they deliver to their members. You'll work closely with these customers to promote retention, boost member engagement, and uphold excellent customer satisfaction. In this role, you will serve as a trusted advisor to health plan stakeholders, clearly communicate the value of Carrot's offerings through payer-ready reporting on utilization, outcomes, and cost savings, and respond proactively to customer questions and requests while navigating the operating rhythms of large payer organizations. As a Customer Success Executive dedicated to this segment, you will help shape how Carrot supports health plan customers, contributing to the playbooks and best practices that will scale as the channel grows, and playing a vital role in the growth and collaboration of our Customer Success team. What You’ll Own 💼 In this role, you will: • Own a portfolio of health plan accounts, serving as the primary point of contact and trusted advisor to plan account, product, and clinical stakeholders • Drive retention and renewal outcomes across your book of business, proactively identifying risks and building action plans that account for payer procurement and renewal cycles • Increase member engagement and program utilization across covered populations through data-informed recommendations and a regular cadence of business reviews • Present program value, outcomes, and cost-savings data to health plan leadership through clear storytelling, reporting, and executive-ready presentations • Partner cross-functionally with Health Plan Sales, Implementation, Business Intelligence, Legal & Compliance, and Member Success to deliver a seamless customer experience • Identify and support expansion opportunities within existing health plan relationships, including new lines of business and new populations, in partnership with the Health Plan Sales team • Contribute to the customer success playbooks, processes, and best practices for the Health Plans segment as the channel scales What Success Looks Like 📈 In your first 12–18 months, you will have: • Built trusted, multi-threaded relationships across your portfolio of health plan customers, reflected in strong customer satisfaction and account health • Delivered consistent retention and renewal results across your book of business • Increased member engagement and program utilization across covered populations through proactive, data-informed recommendations • Established a regular cadence of business reviews and payer-ready reporting that clearly communicates value, outcomes, and cost savings to plan stakeholders • Contributed at least one scalable playbook, process improvement, or best practice adopted across the Health Plans segment About You ✨ You likely have: • A Bachelor's degree • 6+ years of professional experience working closely with external customers in a Customer Success, Account Management, or client services role in the health plan, payer, or healthcare benefits space • Experience working with or within health plans, with an understanding of how payers evaluate, launch, and manage partner programs • A track record of successfully managing complex, multi-stakeholder relationships and projects to deadline across simultaneous workstreams • Clear, empathetic communication skills, with comfort presenting to plan leadership and executive audiences • Enthusiasm for Carrot's mission and eagerness to become part of a collaborative, friendly, and dynamic team Nice to Have ⭐ While not required, we would be especially excited if you bring: • Existing relationships within national or regional health plans • Familiarity with payer operations such as clinical program integration, network strategy, or utilization and outcomes reporting • Experience with Salesforce or another CRM, managing tasks efficiently in a dynamic environment • Strong analytical, writing, and communication skills with sharp attention to detail • Comfort navigating ambiguity in a growing segment; highly organized, diligent, and self-motivated • Willingness to travel for customer meetings and industry conferences Why This Role Matters 🧡 Health plans are one of Carrot's most strategic channels: a single plan relationship can extend Carrot's care to entire covered populations, and Carrot's reputation in the payer market is earned account by account. The Customer Success Executive is the steward of these relationships, translating Carrot's clinical program and platform into measurable value for plans and the members they serve. Every renewed partnership and every increase in member engagement means more people can access fertility and family-building care at scale. This role sits at the center of that impact, connecting customer outcomes in the payer market to Carrot's mission of providing care for everyone, everywhere. Interview Process 🤝 We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: • Recruiter Screen — 30 minutes • Hiring Manager Interview — 30–45 minutes • Cross-Functional Panel Interviews — 45 minutes • Executive Leadership Conversation — 30 minutes • Hiring Manager Wrap-Up — 15 minutes Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role. Why Candidates Join Carrot 🌍 Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: • A mission-driven company focused on expanding access to fertility and family-forming care globally. • A high-growth environment where leaders are empowered to shape strategy and drive impact. • Competitive compensation, equity, and comprehensive benefits. • Flexible Time Off and a culture that actively encourages employees to recharge. • Comprehensive parental leave and family-forming benefits. • A collaborative, inclusive, and values-driven culture. • The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $108,000-$130,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . The Opportunity 🚀 Carrot is seeking a Sr. Data Engineer to lead the evolution, reliability, and scalability of our modern data infrastructure across analytics, reporting, and business intelligence. In this role, you will architect, build, and maintain robust, automated data pipelines, orchestrate workflows, integrate diverse data sources, and partner with stakeholders across the business to deliver secure, compliant, high-quality data solutions. Your work will span the full data lifecycle, from architecting resilient ETL/ELT pipelines and developing real-time and batch data integrations to automating reporting, reducing technical debt, and enabling advanced analytics. Sr. Data Engineers at Carrot are operational stewards and technical mentors, driving improvements in system maturity, cost efficiency, automation, and collaborative practices. You will join our Data Engineering team, which develops and optimizes scalable data pipelines and cloud infrastructure to enable secure, automated reporting and analytics across Carrot. The team collaborates closely with Business Intelligence, Product, Finance, Legal, and Commercial partners to deliver reliable integrations and self-serve solutions that drive business insights and operational efficiency. What You’ll Own 💼 In this role, you will: • Architect, build, test, deploy, and maintain scalable, automated ETL/ELT pipelines using Python, dbt, and orchestration tools such as Prefect and Airflow • Administer and optimize cloud-based data warehouse and lake platforms, including Snowflake, AWS (S3, Redshift), and Google Cloud, integrating new sources and tuning for performance and cost • Orchestrate data workflows with custom scheduling, alerting, dependency management, monitoring, and error resolution • Design and maintain secure external data flows through SFTP, Files.com, and APIs, with a focus on reliability and compliance • Automate manual reporting and operational tasks, building robust, reusable pipeline components that reduce operational overhead • Partner with backend product engineers to optimize production database schemas with analytics use cases in mind • Strengthen data quality, lineage, governance, and documentation practices across key data domains • Mentor teammates and reinforce best practices in version control, code review, and structured workflow management What Success Looks Like 📈 In your first 12–18 months, you will have: • Taken end-to-end ownership of core pipelines and integrations, with measurable improvements in reliability, data recency, and cost efficiency • Automated high-effort manual workflows, reducing operational risk and freeing capacity for higher-value engineering work • Delivered secure, compliant data integrations that stakeholders across the business trust for decision-making • Strengthened observability across the platform, including monitoring, alerting, and incident response for critical data workflows • Established yourself as a technical mentor and a go-to partner for Business Intelligence, Product, and cross-functional teams About You ✨ You likely have: • Expert-level proficiency in Snowflake, dbt, and Python for data modeling, transformation, pipeline development, and advanced analytics • Advanced SQL skills for complex querying, large-scale data model design, and database optimization • Proven experience architecting, building, testing, deploying, and maintaining scalable, automated ETL/ELT pipelines using modern orchestration tools such as Prefect and Airflow • Hands-on administration of cloud-based data warehouse and lake platforms, including Snowflake, AWS (S3, Redshift), and Google Cloud • A strong understanding of secure external data flows through SFTP, Files.com, and APIs, with a focus on reliability and compliance • Mastery of version control (Git, GitHub) and structured workflow management (Jira) for code review, audit trails, and operational transparency • A demonstrated ability to automate and simplify complex manual tasks, building robust, reusable pipeline components • Dependability, adaptability, and a collaborative approach to engineering, thriving in dynamic and ambiguous environments Nice to Have ⭐ While not required, we would be especially excited if you bring: • Hands-on experience in startup or rapid-growth environments, delivering technical solutions under shifting priorities • A background supporting business intelligence, analytics, and data science teams through large-scale integrations and multi-tenant reporting • Familiarity with both batch and event-driven ingestion paradigms, including near-real-time pipelines built on Snowflake, dbt, and Python • Experience automating operational, financial, or compliance-driven workflows within cloud data environments • Exposure to audit, privacy, and compliance frameworks such as SOC 2, HIPAA, GDPR, ISO, and SOX, particularly in data governance and secure access controls • Experience in regulated industries such as healthcare, healthtech, or SaaS Why This Role Matters 🧡 Reliable data is the foundation of how Carrot operates, from the analytics that guide business decisions to the reporting our customers and partners depend on. The systems this role owns determine the accuracy, recency, and security of data used across the entire company. As Carrot scales globally, the Sr. Data Engineer will make our data platform more automated, resilient, and cost-efficient, enabling teams across the business to move faster with data they trust. This work directly supports Carrot's mission of expanding access to fertility and family-building care worldwide. Interview Process 🤝 We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: • Recruiter Screen — 30 minutes • Hiring Manager Interview — 30–45 minutes • Cross-Functional Panel Interviews — 45 minutes • Executive Leadership Conversation — 30 minutes • Hiring Manager Wrap-Up — 15 minutes Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role. ** ** **Why Candidates Join Carrot 🌍** Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: • A mission-driven company focused on expanding access to fertility and family-forming care globally. • A high-growth environment where leaders are empowered to shape strategy and drive impact. • Competitive compensation, equity, and comprehensive benefits. • Flexible Time Off and a culture that actively encourages employees to recharge. • Comprehensive parental leave and family-forming benefits. • A collaborative, inclusive, and values-driven culture. • The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $145,000-$165,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . The Opportunity 🚀 Carrot is expanding its telemedicine clinic with a network of part-time to full-time, fully remote Registered Nurses who deliver evidence-based virtual care to members across all U.S. states. As an RN in this network, you are often the first clinical touchpoint for members navigating fertility, menopause, hormonal, and metabolic health journeys, providing triage, education, care coordination, and documentation that shape the entire care experience. All work in this role is performed within RN scope of practice. RNs provide triage, education, care coordination, and documentation; they do not diagnose, do not prescribe, and do not independently modify a treatment plan. Anything requiring clinical judgment beyond RN scope is routed to a physician, so sound escalation judgment is central to the role. This is a contractor engagement of approximately 20-40 hours per week, with scheduled shifts within the Monday-Friday, 8:00a-6:00p CST coverage window. What You’ll Own 💼 In this role, you will: • Serve as the first clinical reviewer of inbound member messages, triaging for urgency, escalating to a physician when needed, and routing non-clinical threads to the appropriate support team. • Deliver member education on menopause staging, hormone therapy, preconception health, metabolic health, and medication administration. • Review and triage incoming lab results, escalate critical findings per protocol, retrieve outside records, and coordinate specialist referrals. • Manage pharmacy callbacks and prior authorizations in coordination with the care team. • Document all clinically relevant interactions same-day, create tracked internal tasks with named owners, and follow established escalation pathways. • Maintain active NLC multi-state licensure, complete required credentialing and onboarding, and adhere to HIPAA, continuing education, and liability coverage requirements. • Contribute to chart audits and clinical protocol feedback as the telemedicine program scales. What Success Looks Like 📈 In your first 12–18 months, you will have: • Established a consistent record of accurate, protocol-aligned triage with appropriate physician escalation and no missed critical lab values. • Maintained same-day documentation and timely lab follow-up, with no outstanding credentialing or compliance gaps. • Delivered high-quality member education across menopause, preconception, hormone therapy, and metabolic health topics, reflected in strong member experience results. • Managed care coordination workflows reliably within your coverage window, including referrals, records retrieval, prior authorizations, and pharmacy callbacks. • Contributed to chart audits, protocol feedback, and quality improvement as the telemedicine program scales. About You ✨ You likely have: • An active, unrestricted RN license with NLC (Nurse Licensure Compact) multi-state privileges, in good standing, plus an ADN or BSN from an accredited program (BSN preferred). • A minimum of 3 years of active RN clinical experience, with meaningful experience in women's health, reproductive health, OB/GYN, fertility, endocrinology, or menopause care. • Demonstrated nurse triage experience, including assessing urgency, applying protocol, escalating appropriately, and recognizing critical lab values. • A clear understanding of RN scope of practice and sound judgment about when to escalate. • Strong written communication for asynchronous messaging and a strong phone presence for symptom assessment and instruction. • Proficiency with EHR and telehealth systems, secure messaging, and e-fax workflows. • Familiarity with HIPAA and applicable telemedicine privacy, security, and regulatory requirements. • The ability to commit to scheduled shifts within the Monday-Friday, 8:00a-6:00p CST coverage window, with a HIPAA-compliant, private home workspace and reliable internet. Nice to Have ⭐ While not required, we would be especially excited if you bring: • Experience in a dedicated menopause clinic, fertility center, REI practice, or comparable specialty program. • Familiarity with preconception and fertility workup, including AMH and hormone panels, ovulation tracking, and cycle-monitoring labs. • Hormone therapy education experience, including prior authorization workflows. • Experience supporting members on anti-obesity medications, including GLP-1 receptor agonists. • Prior experience in digital health, health benefits, or multi-state telemedicine environments. • Experience contributing to clinical protocol development, quality improvement, or member-facing clinical content. • Experience supporting diverse and historically underserved populations, including LGBTQ+ and gender-diverse individuals. • Relevant certification (e.g., MSCP through The Menopause Society, RNC-OB) and/or fluency in an additional language. Why This Role Matters 🧡 Carrot's RN network is the front line of the telemedicine clinic. RNs are typically the first clinician a member reaches, and the quality of their triage judgment, education, and follow-through directly determines member safety, trust, and the experience of care during some of the most personal moments of members' lives. This role also keeps the clinical program running well as it scales. Reliable triage, same-day documentation, and disciplined escalation protect physician capacity for the decisions that require it, while expanding access to guideline-aligned fertility, menopause, and metabolic health support for members who often cannot find it locally. **Why Candidates Join Carrot 🌍** Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: • A mission-driven company focused on expanding access to fertility and family-forming care globally. • A high-growth environment where leaders are empowered to shape strategy and drive impact. • Competitive compensation, equity, and comprehensive benefits. • Flexible Time Off and a culture that actively encourages employees to recharge. • Comprehensive parental leave and family-forming benefits. • A collaborative, inclusive, and values-driven culture. • The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $40-$50/ hr. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.

About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . The Opportunity 🚀 Carrot is expanding its telemedicine clinic with a network of part-time, fully remote physician consultants who deliver evidence-based virtual care to members across multiple U.S. states. Depending on your licensure, certification, and area of expertise, you will provide consultations in menopause and perimenopause care aligned to The Menopause Society and ACOG guidelines, early fertility support aligned to ACOG and ASRM guidelines, or both. Metabolic health is a core, cross-cutting component of this program. Weight, insulin resistance, and cardiometabolic risk are central to outcomes across every journey we support, from ovulatory function and preconception readiness to menopausal symptom burden and long-term cardiovascular and bone health. You should expect metabolic assessment and management to be a routine part of your visits, and clinicians comfortable prescribing and managing anti-obesity medications, including GLP-1 receptor agonists, within clinical protocols are especially encouraged to apply. This is a flexible, part-time contractor engagement of approximately 5-40 hours per week, with a target commitment of 10-15 hours per week. What You’ll Own 💼 In this role, you will: • Provide virtual consultations (video and/or phone) within your area(s) of expertise, including assessment, diagnosis, treatment planning, and ongoing management of menopausal, fertility, and related hormonal and metabolic concerns. • Apply current ACOG, ASRM, and The Menopause Society guidelines with individualized, shared decision-making. • Assess and manage metabolic health as a routine part of visits, including prescribing and managing anti-obesity medications such as GLP-1 receptor agonists within clinical protocols where appropriate. • Document visits accurately and on time, order and interpret relevant labs, and coordinate referrals to primary care, OB/GYN, endocrinology, behavioral health, or subspecialists as needed. • Maintain active, unrestricted multi-state clinical licensure, complete credentialing and payer enrollment, and maintain eligibility for additional state licenses to expand coverage. • Contribute to member experience and quality through strong virtual visit presence, effective use of telehealth and EHR systems, participation in chart audits and case reviews, and staying current with emerging research and regulatory changes. What Success Looks Like 📈 In your first 12–18 months, you will have: • Established a consistent panel of high-quality virtual visits within your clinical area(s), with strong member experience and visit quality results. • Maintained timely, accurate documentation and lab follow-up, with no outstanding credentialing or compliance gaps. • Expanded your state licensure coverage in line with program needs, supporting broader member access. • Integrated metabolic assessment and management, including GLP-1 protocols where clinically appropriate, as a routine part of your visits. • Contributed to chart audits, case reviews, and clinical protocol refinement as the telemedicine program scales. About You ✨ You likely have: • An MD or DO in Obstetrics/Gynecology, Reproductive Endocrinology and Infertility (REI), Internal Medicine, Family Medicine, or Endocrinology; or you are a Physician Assistant (PA) or Advanced Practice Registered Nurse/Nurse Practitioner (e.g., WHNP, adult/gerontology NP, FNP) with demonstrated expertise in the applicable clinical area. • A minimum of 3-5+ years of active clinical experience in early fertility support, menopause care, or both, including evaluation, treatment, and longitudinal management. • An active, unrestricted U.S. medical license; multi-state licensure is preferred and IMLC participation is strongly preferred. • For clinicians practicing in the menopause specialty: MSCP certification from The Menopause Society, or certification actively in progress with a clear completion plan. • Familiarity with ACOG, ASRM, and The Menopause Society guidelines. • Prior telemedicine experience (preferred), with comfort managing visits entirely in a virtual environment and a strong virtual presence that supports shared decision-making over video and phone. • Proficiency with telehealth technologies, including video platforms, secure messaging, electronic prescribing, and EHR/clinical documentation tools. • Familiarity with HIPAA and applicable telemedicine privacy, security, and regulatory requirements, along with a HIPAA-compliant home workspace and reliable internet. Nice to Have ⭐ While not required, we would be especially excited if you bring: • Clinical experience spanning both early fertility and menopause, enabling flexible coverage across member journeys. • Experience working in a dedicated menopause clinic, fertility center, or comparable specialty program. • Familiarity with early fertility workup, including AMH testing, ovulation induction, and preconception optimization, with appropriate escalation to in-person ART evaluation. • Experience prescribing and managing anti-obesity medications, including GLP-1 receptor agonists (titration, side-effect management, monitoring, and discontinuation planning); obesity medicine training or ABOM certification is a significant advantage. • Prior experience in digital health, health benefits, or multi-state telemedicine environments. • Experience contributing to clinical protocol development, quality improvement, or member-facing clinical content. • Experience supporting diverse and historically underserved populations, including LGBTQ+ and gender-diverse individuals. • Fluency in an additional language. Why This Role Matters 🧡 Carrot's telemedicine clinic is one of the most direct ways members experience our care. Every virtual visit shapes how members navigate some of the most personal moments of their lives, from trying to conceive to managing menopause. The clinicians in this network are the face of that experience, and the quality of their judgment, communication, and documentation determines whether members receive care they trust. This role also anchors Carrot's clinical point of view that metabolic health is inseparable from reproductive and hormonal health. As the telemedicine program scales across states and journeys, the clinicians who join this network will directly expand access to guideline-aligned, whole-person care for members who often cannot find it locally. **Why Candidates Join Carrot 🌍** Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: • A mission-driven company focused on expanding access to fertility and family-forming care globally. • A high-growth environment where leaders are empowered to shape strategy and drive impact. • Competitive compensation, equity, and comprehensive benefits. • Flexible Time Off and a culture that actively encourages employees to recharge. • Comprehensive parental leave and family-forming benefits. • A collaborative, inclusive, and values-driven culture. • The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation: Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $120-$160. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience. Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com A Note on AI At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work. For some roles, AI fluency is a core requirement—and we'll call that out clearly in the qualifications. For everyone else, we're looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves. Why Carrot? Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.