Cribl

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Location: Toronto or Ottawa Why You'll Love This Role As a Solutions Engineer, you'll help customers solve hard data problems in complex environments, with real depth in how security teams work. You will help customers understand their environment, define the right success criteria, and build confidence in an approach that works in practice rather than on a slide. That takes both sides of the job: leading discovery and connecting technical capability to business value, and bringing genuine depth in data architecture, integrations, and environment design. As An Active Member Of Our Team, You Will… Lead technical discovery to understand a customer's environment, requirements, constraints, and success criteria. Design customer-specific solutions that combine parts of the platform to fit real architectures and business outcomes. Own POV and POC execution end to end, keeping the evaluation tied to agreed success criteria. Build credibility directly with security practitioners, including analysts, detection engineers, and security operations leaders, in conversations about their workflow and not just their data pipeline. Handle most technical questions and objections yourself, pulling in specialists for edge cases and the hardest evaluations. Partner with your Regional Sales Manager on account strategy, opportunity planning, and technical win strategy. Build technical champions inside accounts, and expand relationships beyond the first champion when the decision requires it. Run the technical sales process with discipline, including CRM hygiene, MEDDPICC alignment, milestones, and follow-through. Contribute your expertise to other teammates on your regional SE team.Up to 30% Travel We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It Security depth - For this opening, we are prioritizing security analyst workflow depth. (If you feel like you are a strong candidate with Observability or Telemetry Engineering depth, we'd still like to speak with you.) Hands-on experience in or experience working with a security analytics workflow, such as a SOC, detection engineering, threat hunting, or incident response, or experience supporting those teams as a technical resource. Working knowledge of SIEM and security analytics platforms and how security teams use them day to day, including where those workflows break down. Credibility you can point to: specific practitioner examples and an industry point of view. Consultative and solution skills Experience leading technical discovery and translating requirements into solution designs. Ability to design a well-architected system without being the expert in every part of it. Ability to learn the basics of unfamiliar technology quickly. Clear explanation of technical tradeoffs to practitioners and decision-makers alike, including handling objections. Good judgment under ambiguity. Leverages AI to maximize effectiveness in role Is Customer First Always-- thats our #1 value here and we live by it Foundational technical fluency: Senior-level experience in Sales Engineering, Solutions Architecture, or a similar customer-facing technical role. A working foundation in data movement, telemetry pipelines, logging, networking, or data architecture. Depth is welcome, but it is not what we optimize for and it can be built here. Experience running hands-on evaluations, POVs, or POCs in cloud, hybrid, and enterprise environments. #LI-JK1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Location: This is a remote role based out of United States or Canada* Why You'll Love This Role Lead the AI transformation: Guide a high-visibility, high-impact team at the forefront of the AI and observability shift, shaping both the solutions we deliver and the modern ways we work. Shape the strategy: Have a direct seat at the table in shaping Cribl’s GTM strategy as we scale our multi-product platform (Stream, Edge, Lake, Search). Embrace modern work: Work in a remote-first, collaborative environment where you are encouraged to challenge legacy processes and use AI to reinvent everyday workflows. Culture first: Join a company where software is recognized as a people business, where we solve hard problems from first principles, and where differences are valued and welcomed. As An Active Member Of Our Team, You Will… Team Leadership & Development Build and lead a team of Solutions Engineers and SE Managers who serve as our core product introduction, evaluation, and education experts across Cribl's full platform. Design and execute a comprehensive talent strategy for the AMER SE team, encompassing recruiting, enablement, career pathing, and retention. Champion the adoption of AI and automation tools across the SE organization to streamline technical enablement, accelerate PoV delivery, and optimize day-to-day pre-sales workflows. Continually assess and develop the technical capabilities of each team member across our platform and emerging AI/agentic telemetry use cases, ensuring high technical depth. Provide ongoing mentorship to SE Managers and SEs, fostering a 'Customer First, Always' mindset while coaching them on technical and non-technical pre-sales techniques. GTM Strategy & Execution Partner with Enterprise sales leadership to hit regional quota and consumption/ARR expansion targets, focusing on multi-product attach and Cribl.Cloud consumption growth. Drive pre-sales operational excellence by optimizing Proof of Value (PoV) conversion rates, shortening technical sales cycles, and standardizing shared sales methodologies (e.g., MEDDIC). Innovate and implement sales plays—land-and-expand, platform/on-prem-to-cloud migration, and consumption selling—that uplevel your team's skills. Partner closely with Customer Success to ensure seamless technical handoffs, drive continuous adoption, and secure high Net Retention Rates (NRR) and customer satisfaction. Cross-Functional Collaboration & Strategy Provide strategic guidance to revenue leaders on sales strategy, platform-selling motions, and product obstacles/gaps, and represent the SE team's needs to executive staff. Coordinate cross-functional, dotted-line resources (Staff/Principal SEs, Partner SEs, Technical Enablement, Professional Services) to achieve your team's goals. Deliver executive-level presentations, represent Cribl's full product portfolio, and conduct and oversee critical PoV events and product demonstrations. Collaborate closely with product, engineering, marketing, and channel/FSI partners as Cribl's platform expands into Apps, AI Insights, and new product lines. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It Proven ability to communicate effectively in presentations — in person, by phone, and via remote conferencing — with executive-level customers, direct reports, and the Cribl Leadership Team. A history of successfully leading a technical pre-sales team or region at a software company that drives target attainment against monthly, quarterly, and annual quota and consumption targets. Proven experience leading SE Managers (a leader of leaders), including coaching managers through multi-product/platform-selling motions. Experience supporting large, complex, multi-year Enterprise deals, ideally including multi-product bundling and/or on-prem-to-cloud/hybrid migration motions. Ability to teach consultative, land-and-expand selling methodology for identifying new and existing opportunities across a multi-product portfolio. Demonstrated mindset of leveraging AI tools and modern automation to enhance personal and team efficienc

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role As a Sales Director at Cribl, you’ll lead, support, and inspire a diverse team of geographically aligned Regional Sales Managers. Your focus will be on attracting top talent, nurturing growth, and empowering your team to excel in both new logo acquisition and account expansion—consistently exceeding ambitious quarterly and annual goals. This is more than a leadership role; it’s a unique opportunity to drive meaningful impact and fuel Cribl’s continued success. Please note, this is a remote role based out of Singapore. As An Active Member Of Our Team, You Will... Recruit, develop and lead a team of 5-7 Enterprise Sales Reps across a specific geography Building a sales team and the future sales leaders of Cribl Develop a business plan to overachieve sales goals Manage and maintain sales ecosystem from generating leads through closing You will be part of a proven leadership team and play a key role in developing the GTM. Reporting to the VP of Sales We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It Minimum 5 years of leading Enterprise sales teams Experience scaling and growing an Singapore team A successful track record of overachievement annually Experience leading sales team who sell through security channel partners Experience navigating complex sales cycles Experience with SAAS sales - cloud, logs, metrics, IT operations and security Background of successfully selling large deals to large enterprises (Fortune 1000) Background using MEDDIC and Command of Message Experience developing pipeline and opening new accounts Bonus points/Preferred Skills: Background in Cloud, Security, or Machine Learning Nice to have iRAP and CAUDIT experience #LI-GC1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Location: Singapore Why You'll Love This Role As a Solutions Engineer, you'll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of Cribl in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new—and impactful. As An Active Member Of Our Team, You Will… Help customers understand the value of Cribl during the sales process Demo the product and answer customer questions during initial sales calls Support customers during proof of concept sessions Document interesting use cases in blog posts and product documentation Up to 30% Travel We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It Experience with Logs, Metrics, IT Operations and Security Background in Sales Engineering, Professional Services, or Support Fluent speaking and written skills in English Play with the product, be prepared to give us feedback Experience working remotely You live in Singapore #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl just launched Cribl Detect , our SIEM built on the Cribl platform. Detection and response is the foundation. Your job is to figure out what comes next - and then build it. As Director of Product Management for Security Products , you'll own the next wave of Cribl's security portfolio. You'll evaluate the most promising areas beyond Detect. You'll recommend which ones to pursue and in what order, with a clear case for build, partner, or buy. Then you'll lead what we fund, from the first customer conversations to launch and growth. We'll be honest: the exact scope isn't fixed yet. That's the point. This role is for a product leader who wants to shape a portfolio, not inherit one - and who has the security depth to make the right calls. As An Active Member Of Our Team, You Will… Drive the strategy for the next wave of security products - market analysis, customer discovery, competitive landscape, and a clear recommendation on what to do first, second, and not at all. Build the business case for each area - the customer problem, market size, why Cribl can win, build / partner / buy options, and what it takes to get there. Lead execution for what we fund - define the product, write the requirements, set success metrics, and drive delivery with engineering from 0 to 1 and beyond. Make it one platform - make sure new capabilities work natively with Cribl Detect (shared data model, detections, alerts, and workflows), not as a set of separate tools. Spend real time with customers - CISOs, SOC managers, detection engineers, and analysts - and work with design partners to validate direction before we commit. Partner with Marketing, Sales, and technology partners on positioning, packaging, launch, and field enablement. Grow the team - as areas get funded, hire and lead product managers to own them. Represent Cribl security externally with customers, analysts, and at industry events. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours. If You’ve Got It - We Want It 10+ years in product management or a closely related role, with 5+ years building security products. Deep understanding of security operations - SIEM, detection engineering, incident response, and how SOC teams actually work day to day. Hands-on product experience in at least one of: security automation and response (SOAR), identity security (ITDR, UEBA), AI or agentic security, or threat detection and response. A track record of taking a product from 0 to 1 - from problem discovery to a product customers pay for and use. Portfolio-level thinking - you have evaluated new markets, built business cases, and made clear recommendations with incomplete information. Leadership - experience leading or mentoring PMs, and leading through influence across engineering, marketing, and sales. Technical depth to go deep with engineers on data architectures, detection logic, and AI/LLM-based systems. Strong written communication - you write clear strategy docs and PRDs, and you make decisions in writing. Good judgment under uncertainty - you can say "we shouldn't build this" as confidently as "we should." Bonus Points Earlier career experience on a security operations team (SOC, detection engineering, or incident response). Experience with security data platforms, data pipelines, or security data lakes. Experience with partner-led product strategy or M&A evaluation. Familiarity with OCSF, KQL, and MITRE ATT&CK. Experience working with security customers in both the US and Europe. Experience in remote-first, distributed organizations. No fear - speak your mind, share your ideas. Good jokes (or better yet, bad ones). A love for goats. #LI-AM #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competit

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role The Cloud Partner Sales Manager builds and executes joint go-to-market plans with AWS, Microsoft Azure, and Google Cloud Platform (GCP). The role grows partner-sourced and partner-influenced revenue by connecting Cribl’s sales teams with CSP field, executive, and technical organizations and advancing co-sell, marketplace, and customer adoption opportunities. You will act as the key connector between internal enterprise sales teams and external CSP ecosystems. By cultivating executive, field sales, and technical relationships, you will align key cloud sales plays, oversee joint account mapping, and lead co-selling initiatives to drive top-line pipeline growth and customer adoption. This is a remote role with a preference for candidates located in the Northeast. As An Active Member Of Our Team, You Will… Alliance strategy and governance: Develop multi-year partner plans with shared goals, milestones, and KPIs. Track performance against Strategic Collaboration Agreements (SCAs), including revenue, cloud consumption, co-investment, and program benefits; identify risks and course corrections. Co-selling and pipeline: Own regional partner-driven and partner-influenced targets. Lead joint account mapping, deal registration, pipeline reviews, and forecasting with Cribl and CSP sales teams. Align CSP sales plays with Cribl solutions to improve win rates and deal velocity. Marketplace and consumption: Use AWS, Azure, and GCP marketplaces to simplify procurement and support customer cloud commitments. Partner with Sales, Product, Solutions Engineering, and Customer Success to accelerate onboarding, adoption, and consumption. Enablement and demand generation: Equip Cribl and CSP field teams to position Cribl’s value and solutions. Partner with Marketing on co-marketing, demand generation, and field events. Executive alignment and reviews: Build relationships with CSP executives, sales leaders, and technical architects. Lead regular business reviews and executive briefings, sharing scorecards, pipeline insights, progress against commitments, and actions to strengthen the partnership. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It 5–10+ years in enterprise software sales, business development, or strategic alliances in SaaS or the ISV ecosystem. Track record of achieving or exceeding partner-sourced or co-sell revenue targets with major cloud providers. Strong understanding of cloud ecosystems, marketplaces, co-sell programs (such as AWS ACE, Microsoft Partner Center, or GCP Partner Advantage), and consumption-based business models. Ability to build executive relationships and influence matrixed sales organizations. Strong strategic, analytical, communication, and presentation skills; able to manage complex joint pipelines and translate technical solutions into business value. Bachelor’s degree in Business, Marketing, Computer Science, or a related field, or equivalent practical experience preferred. #LI-PL1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $130,000—$150,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, ge

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl is hiring a Facility Security Officer to build and manage our industrial security program as our federal business grows. You will serve as Cribl’s appointed FSO of record with the Defense Counterintelligence and Security Agency (DCSA), own the Facility Clearance (FCL) program, and support compliance with the National Industrial Security Program and 32 CFR Part 117. This is an industrial-security role—not a guard or general office-security position. You will partner with Legal, People Operations, Contracts, Public Sector Sales, IT, Workplace, and Security & Compliance. We’re looking for a Sr Security & Compliance Engineer to join our team! As An Active Member Of Our Team, You Will… Manage FCL sponsorship and maintenance in NISS, including SF-328, KMP designations, changed conditions, and FOCI reporting. Manage the cleared-personnel lifecycle in DISS/NBIS, including sponsorship, investigations, reinvestigations, continuous vetting, transfers, debriefings, and terminations. Guide applicants through eApp and maintain accurate, confidential personnel-security records. Deliver initial, annual, insider-threat, foreign-travel, and other required security briefings. Review and maintain DD Form 254s, process visit authorizations, and advise Contracts and Legal on security requirements before commitments are made. Conduct annual self-inspections, prepare required certifications and reports, maintain corrective actions, and lead preparation for DCSA Security Reviews. Serve as Cribl’s primary point of contact with DCSA and the trusted advisor to executives and cross-functional teams on government security requirements. Partner with Workplace and Facilities on access control, visitor management, secure-area requirements, and other facility controls applicable to cleared work. Establish and maintain security policies, procedures, records, and training programs. We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours. If You’ve Got It - We Want It U.S. citizenship and an active U.S. Government Secret clearance, with the ability to obtain and maintain Top Secret. 7+ years of industrial- or personnel-security experience, including 3+ years as an appointed FSO or Assistant FSO at a cleared contractor. Working knowledge of 32 CFR Part 117 and the NISPOM. Hands-on experience with DISS/NBIS, NISS, eApp, FCL processing, SF-328/FOCI, DD Form 254s, self-inspections, and DCSA Security Reviews. Completion of the applicable DCSA/CDSE FSO curriculum through STEPP, or the ability to complete it within six months of appointment. Experience standing up a security program or taking a facility through an initial FCL. Strong writing, communication, organization, discretion, and judgment. Ability to work effectively across a distributed, remote-first organization. Preferred Skills Experience in a commercial software, SaaS, cloud, or technology company. SPēD or NCMS ISP® certification. Familiarity with ITPSO responsibilities, FedRAMP, CMMC, DFARS, or CUI requirements. Familiarity with Cribl products or observability technologies. #LI-KJ1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $108,000—$169,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for emp

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking a Senior Engineering Manager to lead a remote-first, cross-functional team of Software Development Engineers in Test (SDETs) responsible for the quality and reliability of all Cribl products. This is a hands-on leadership role in ensuring that quality is built-in from the start of the software development lifecycle, implementing test strategy from design to release with agentic workflows. You’ll play a key role in driving engineering excellence, delivering high-quality products to our customers. As An Active Member Of Our Team, You Will… Own the quality strategy across Cribl products and communicate metrics for data-driven prioritization of the team’s roadmap Lead continuous improvement in test automation, CI stability, defect prevention, root-cause analysis, and escape-rate reduction. Continuously optimize end to end pipelines for both quality and velocity, removing bottlenecks for both people and agentic workflows Foster a "customer first" mindset by continuously running failure analysis to close the testing gap with customer deployments Establish a strong partnership with product management and engineering managers to ensure quality standards are implemented from the start Coach, mentor, and grow a remote-first team of exceptional test engineers focusing on agentic workflows This position may include stand-by, on-call, or off-hours duties If You’ve Got It - We Want It Hands-on experience in establishing testing strategy and defining quality metrics for products that will be deployed in both SaaS as well as customer managed environments Thorough understanding of the SDLC and the changes required for agentic development Strong understanding of test architecture, automation, CI/CD, observability, release management, and root-cause analysis. Experience with AI-developed tests and workflows BS CS/EE or equivalent practical experience with 10+ years of industry experience, including 4+ years in a technical leadership role #LI-AM1 #LI-Remote The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $225,000—$270,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Location: Sydney Why You’ll Love This Role The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy. Customer facing presentation history in program reviews or similar events Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.) Solid technical understanding of managing customers through Customer Success Platforms such as GainSight Working knowledge of major cloud providers (AWS, Azure, GCP) You live in Sydney #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking an Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. We are looking for candidates to live local to the territory. As An Active Member Of Our Team, You Will... Develop a business plan to overachieve sales goals Manage and maintain the entire sales ecosystem from generating leads through closing Help customers understand the value of Cribl during the sales process Articulate our value proposition up and down the organization, from engineer up to CxO Forecasting predictably and hitting sales targets We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours I f You’ve Got It - We Want It 4+ years of quota carrying Enterprise and Security sales experience calling on Security (SIEM & Observability) & IT Personas (CISO/CIO’s) Experience working with at least one earlier stage start-up organization A proven track record of landing 5+ new logos each year and demonstrated ability to run a complex sales process Experience selling through a channel led motion Able to create demand in a territory and selling un-budgeted solutions Background using MEDDIC #LI-GC1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role We are seeking an Enterprise Regional Sales Manager who is ambitious, adaptable, and enthusiastic. A successful Enterprise Regional Sales Manager at Cribl will clearly articulate our value proposition and execute on proven sales processes. This Regional Sales Manager will come with accountability and ownership, specifically in meeting leading indicators. Most importantly, we put our customers first, always. We are looking for an Account Executive who will do just that. The ideal candidate will come with expertise in creating customer centric solutions, and be able to build strong enduring relationships with our customers. Please note, this is a remote position based out of Japan. We are looking for candidates to live local to the territory. As An Active Member Of Our Team, You Will... Develop a business plan to overachieve sales goals Manage and maintain the entire sales ecosystem from generating leads through closing Help customers understand the value of Cribl during the sales process Articulate our value proposition up and down the organization, from engineer up to CxO Forecasting predictably and hitting sales targets We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It 4+ years of quota carrying Enterprise Security sales experience calling on Security (SIEM & Observability) & IT Personas (CISO/CIO’s) Experience working with at least one earlier stage start-up organization A proven track record of landing 5+ new logos each year and demonstrated ability to run a complex sales process Experience selling through a channel led motion Able to create demand in a territory and selling un-budgeted solutions Background using MEDDIC Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us .

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl , we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next. We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd. Why You’ll Love This Role Cribl is seeking Technical Support Engineers to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams. In this role, you will be joining a highly technical and collaborative team that is committed to shipping high quality software and enjoying all the goat gifs the internet has to offer. The ideal candidate for this role has a mixture of strong technical chops, an innate desire to help customers, and a natural affinity for collaboration. As An Active Member Of Our Team, You Will… Develop a deep technical understanding of Cribl Stream and our other products Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, email, online meetings, etc. Research, diagnose, troubleshoot and identify solutions to resolve customer issues Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions This position will require stand-by, on-call, or off-hours duties If You’ve Got It - We Want It BS degree in Computer Science or similar degree, or equivalent work experience 5+ years' experience supporting enterprise customers or working hands-on with distributed systems Passionate about working on complex technical issues Expert-level troubleshooting, problem-solving skills, and critical thinking Excellent client-facing skills, excellent written and verbal communication skills Experience with Linux, AWS, Azure, and Networking Bonus Points/Preferred Qualifications: Experience with Splunk, Elasticsearch, LogStash and/or other related observability technologies Regex and JavaScript experience is a Plus The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. Base Salary Range $90,000—$141,000 USD Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at . Originally posted on Himalayas Source: Himalayas. Original listing: https://himalayas.app/companies/cribl/jobs/senior-technical-support-engineer-7933031059 Timezone requirements (UTC offsets): -10, -9, -8, -7, -6, -5, 14