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Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! **A propos du poste :** Role: Senior Business Operations Manager - Sales & Commercial Enablement Scope: National Contract : CDD - 9 Mois Description: Nous recherchons un Sales & Commercial Enablement Manager engageant et inspirant pour rejoindre notre équipe. Ce rôle sera axé sur la prestation de formations et l'intégration de nos équipes Sales et Account Management en France.. Ce poste est essentiel pour assurer le succès de nos équipes de première ligne en leur fournissant les compétences et les connaissances nécessaires pour exceller sur un marché dynamique. En tant que membre clé de notre équipe Business & Operations Strategy,, vous serez à l'avant-garde de l'optimisation des performances, de l'augmentation de la satisfaction client et de la réduction du temps de “ramp up” des nouvelles recrues. Vous mettrez également en place des formations continues pour les membres de l'équipe existante. Ce poste est idéal pour une personne passionnée par le coaching, la technologie et la stimulation des résultats commerciaux. **Missions:** • Concevoir et dispenser des formations: construire des parcours d'intégration complets et délivrer des supports de formation engageants pour les compétences en Sales et Account Management. Cela inclut la connaissance des services/produits, le cycle de vente, le marché et la proposition de valeur et les outils technologiques de vente. • Partenariat stratégique: Collaborer avec les directeurs et les managers pour identifier les besoins de formation critiques et fournir des programmes d'éducation et de développement efficaces. Travailler en collaboration avec vos pairs et les équipes transversales (Marketing, F&S) et les équipes internationales (équipe centrale au Royaume-Uni) pour assurer la cohérence avec la vision, la mission et les objectifs de l'entreprise, et pour partager les meilleures pratiques. • Optimisation de la performance: Développer et mettre en œuvre des systèmes d'évaluation des besoins du public cible et de mesure de l'efficacité des programmes. Utiliser les données, les enregistrements d'appels et les retours des parties prenantes pour prioriser les initiatives de formation et fournir un coaching individuel au personnel de première ligne. • Développement de programme: créer et coordonner les ressources pour mettre en œuvre des programmes de formation continue, des supports et des manuels pour tous les publics cibles. Affiner et concevoir continuellement des initiatives de formation pour combler les lacunes en matière de compétences et de connaissances, en veillant à ce que les lancements de nouveaux produits et les changements organisationnels soient parfaitement intégrés au programme. • Coaching et mentorat: animer régulièrement des sessions de coaching et de mentorat pour partager les meilleures pratiques au sein de l'organisation commerciale, en soutenant la croissance individuelle et collective. • Méthodes de diffusion diversifiées: utiliser une variété de techniques et de méthodes d'enseignement, y compris l'apprentissage en présentiel et virtuel, pour créer une expérience d'apprentissage engageante. **Profil Recherché:** • Expérience en formation: 2 ans et plus dans un rôle commerciale, incluant si possible la formation de collaborateurs • Sens commercial aiguisé: Une expérience opérationnelle significative et réussie dans la fonction commerciale (sales ou account management). Une compréhension de la fonction "Go-To-Market" (GTM) et de ses leviers de succès est hautement souhaitable. • Compétences en communication et présentation: Fortes capacités d'expression en public avec la capacité de présenter de nouvelles idées, d'engager efficacement divers publics et de fournir des retours directs avec professionnalisme. • Solides compétences interpersonnelles: Capacité à interagir, consulter et établir des partenariats avec des personnes à tous les niveaux de l'organisation. Solides capacités de coaching qui inspirent confiance aux autres. • Maîtrise analytique et organisationnelle: Capacités organisationnelles, analytiques et multitâches exceptionnelles pour évaluer les besoins de formation, gérer plusieurs projets avec des délais serrés et suivre l'efficacité des programmes. • Maîtrise technologique: capacité à créer du contenu à l'aide de Google Slides et d'autres outils L&D en ligne. Une expérience de l'utilisation d'un système de gestion de l'apprentissage (LMS) d'entreprise pour planifier et gérer les activités de formation est essentielle (par exemple Showpad, Seismic). • Maîtrise linguistique: maîtrise courante du Français, avec une maîtrise de l’anglais ou de l'italien constituant un avantage significatif. • Adaptabilité et autonomie • Esprit d'équipe: Exceller dans un environnement d'équipe, travailler en collaboration et être ouvert aux retours. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Mid-Market Corporate Sales Lead Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Mid-Market Corporate Sales Lead to join our London team. This is a hybrid role. In this role, you’ll help us lead a small team of BDMs and deliver the mid-market new business target through your own pipeline and your team's performance. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ What You’ll Be Doing You’ll be joining the Deliveroo for Work (DfW) UKI team. Deliveroo for Work is Deliveroo’s B2B arm, offering simple and flexible food-spending solutions to corporate clients across seven global markets. From team lunches to late-night meals to office events and even pantry supplies - Deliveroo for Work has every business food need covered. Here’s what your day-to-day might look like: New Business Target: Own the mid-market new business target for the UK, delivered through a combination of your own sales and your team's performance, building strong relationships with decision-makers and uncovering growth opportunities using data-driven insights. Monitor pipeline performance through key metrics to identify trends, risks, and growth levers to develop tailored strategies to maximise new business revenue. Team Leadership: Lead, coach, and nurture a small team of BDMs, setting clear direction and priorities, and supporting their development to help them thrive and deliver against their targets. Strategic Vision: Own the mid-market new business strategy, leveraging commercial data, prospect behaviour insights, and market performance analysis to identify growth levers and performance risks. Translate complex pipeline trends into clear, actionable recommendations that inform decision-making and drive measurable commercial outcomes. Technical Sales: Develop deep expertise in the DfW product suite to advise prospects on best-practice usage. Build credibility as a trusted technical partner by proactively identifying risks, troubleshooting issues, and driving timely resolution to ensure a seamless prospect experience. Stakeholder Management: Build and maintain strong, multi-level relationships with key stakeholders across prospect organisations and internal teams, acting as the primary point of contact throughout the sales process. Understand stakeholders and their priorities, tailoring engagement and communication to secure buy-in, resolve issues quickly, and unlock new growth opportunities. Cross-functional Collaboration: Partner closely with Marketing, Tech, Finance, and Global Commercial teams to represent your pipeline’s priorities. Translate new business performance insights into clear requirements, influence roadmaps and campaigns, and ensure initiatives are aligned to UK growth objectives. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Commercially minded with strong commercial instinct and a passion for driving growth and taking full ownership of targets. A natural people leader with high EQ, who inspires trust, coaches with empathy, and brings out the best in their team. Data-driven operator comfortable working with large data sets and confident in translating metrics to shape sales plans. Exceptional stakeholder management and communication skills, with a proven ability to engage quickly, build strong relationships, and influence across all levels. Solutions-focused, curious, and proactive mindset, comfortable moving with pace and thriving in fast-growing environments. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim t o create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure: Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborat e with teammates, systems , and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Strategic Partnerships Manager, Deliveroo Express At Deliveroo, our mission is to transform the way people shop and eat, bringing the neighbourhood to your door by connecting customers, restaurants, shops and riders. We give people the opportunity to buy what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The Team This role sits within the New Verticals business unit on our Global Strategy, Product and Commercial team, reporting into the Head of Strategic Partnerships, Deliveroo Express with our broader team reporting up into the Director, GM of Drive EMEA and VP of EMEA Markets. We are responsible for setting the strategy and lighting up new verticals, ensuring that Deliveroo has the right to win in the new and highly competitive on-demand Grocery and Retail market. The culture within the team is informal, fast-paced and entrepreneurial. Given the growth of the business and the senior stakeholder exposure, progression in the team can be fast. The Role Deliveroo Express is Deliveroo’s white-label solution that allows our partners to offer on-demand delivery directly through their own online websites / apps. Imagine going onto your favourite restaurant, grocer or retailers’ website and having an order delivered in as little as 20 minutes - from the customer’s point of view, you’re ordering directly with the restaurant / grocery / retailer, and it’s simply delivered by our rapid riders. For more, please see: https://merchants.deliveroo.com/what-we-offer/deliveroo-express As a Senior Strategic Partnerships Manager in the team, you will manage the day-to-day relationships with our white-label partners, which includes leading regular performance reviews, identifying opportunities for growth and overcoming operational challenges. You will work closely with various functions of Deliveroo to share insights from partners and ensure we are developing a “best in class” value proposition. With Deliveroo Express being a new product launched in April, you will play a pivotal role in defining the on-going strategy and driving success of this proposition. Using data to understand trends in performance and identify opportunities for operational excellence will be critical to your success in the role. You will need to be able to manage multiple projects at once, interacting with key functions such as Product, Operations and Commercial. You will use your business acumen and negotiation skills to win new business deals and build an on-going pipeline. Working with partners of this scale, you will often overcome challenges that Deliveroo is facing for the first time, helping to shape the future of how we work with and scale our white-label partners. ** ** Key Responsibilities • Directly own the day-day relationship with Deliveroo Express partners across all verticals - Restaurants, Grocery and Retail • Analyse and present insights on performance against KPIs during weekly/monthly/quarterly meetings and reviews • Conduct detailed analysis and extract insights to deliver operational excellence and identify ways to course-correct if needed • Identify opportunities to deepen and grow our partner relationships • Develop on-going sales strategy for Deliveroo Express including pipeline development across markets, with support from your Commercial lead • Conduct new business pitching and commercial negotiation for new partners, with support from your Commercial lead Qualities We’re Looking For • DECISIVE AND INFLUENTIAL: you should thrive in a fast-paced environment, and be comfortable with making fast decisions, even in times of ambiguity and based on intuition. You are comfortable making recommendations and communicating them across the business persuasively. More importantly, you must have a strong desire to galvanise action within Deliveroo, thinking about the big picture but also not afraid to get into the weeds of a problem to get things done. • ANALYTICAL AND COLLABORATIVE: there will be some number-crunching involved, but your role will also be about stepping back – you’ll need to see the bigger picture and understand how your insights are aligned with the direction the business is heading in. • COMMERCIAL: you will need to excel in building relationships with local commercial teams, and external partners and understand how best to bring our proposition to grocers and retailers. You will need to build a deep understanding of the Deliveroo P&L and operations of the business. ** ** Requirements: • 4-6 years’ experience in an account management, grocery/retail operations or strategy / strategic partnerships role. • Confident in analysing data and extracting compelling and actionable insights • Strong operational mindset to identify opportunities for excellence and course-correct when needed • Partner obsessed, with effective relationship building, organisation and communication skills • Collaborative team player who is able to get the best out of the people around you. Able to work effectively with various teams and all levels of Deliveroo. • Experienced negotiator within the ability to drive mutual value for both partners and Deliveroo • London-based with a minimum of three days required in the office Nice to have: • Experience working with FMCG / grocery / retailer e-commerce or last mile operations preferable. • Experience in working in a dynamic high-growth company is preferable Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant, retail and grocery partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. We do this through our in-house contact centre based in Manchester. The Role As the Head of Account Management UKI & EU, you will lead an area that is committed to providing our Small-Medium Restaurants with a world class service to support them and be set up for success when partnering with Deliveroo. You will be responsible for driving sustainable, profitable revenue growth with our critically important portfolio of small and medium business (SMB) partners in the UK & Ireland. The role is well suited to an excellent leader that is able to combine analytical and commercial rigour, a bias to action in building high quality processes enabled by technology and the ability to inspire and motivate a large, diverse team You will own the contact strategy for the Account Management function in UKI, ensuring the right information is shared with our people to drive best in class personnel and ensure our partners are being given accurate information at all times. You will be an inspirational senior leader who is focused on working closely with the management team to identify skill gaps and implement detailed action plans to improve the knowledge on the ground. Based in Manchester and reporting to the SMB Commercial Director, this is an ideal role for an individual who has prior experience leading teams to success, ideally in an account management background with exceptional communication skills. What you’ll be doing • Executing a remote account management model that supports and encourages SMB partners to maximise their delivery potential with Deliveroo • Own and implement remote account management model ensuring the potential opportunity of each partner, incentivises proactive, self-led improvements by the partner while balancing the cost-to-serve for Deliveroo in terms of account-servicing resource required • Collaborate with a cross-functional team involving B2B Marketing, L&D Support, Product and Finance teams to drive best in class results • Delivering a seamless partner support service such that Deliveroo is considered the service leader across our portfolio of UKI & EU partners • Ensure our partners maximise their potential on the platform and drive best outcomes for consumers, restaurants and Deliveroo from the first day of partnering together • Leverage process improvements and contact centre technologies to ensure agents are supporting requests from partners are handled in a timely manner with high level of satisfaction • Utilise data and partner insight to understand root-causes of partner issues and to work with central Product teams to address them • Establish consistent routines to measure partner satisfaction that are acted upon within the SMB team and wider Deliveroo business • Build, coach and lead an exceptional commercial and operational team that is engaged, inclusive and high-performing • Create a compelling vision with a strong sense of unity and desire to win together across a large team of frontline colleagues • Recruit and coach team members that are commercially and operationally astute with high customer- and people-centricity • Establish routines and support infrastructure (including L&D) to ensure high quality standards are achieved and maintained while supporting our frontline colleagues to build a successful career with Deliveroo • Foster collaboration throughout the organisation, understanding the benefit and importance of strong central / local collaboration • Supporting the day-to-day Contact Centre operations ensures the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives via timely communication through a variety of methods such as visual presentations, weekly communication packs, ad hoc announcements and monthly All Hands meetings. The Candidate This role is at the heart of our operation, the ideal candidate will be someone who enjoys working in a fast paced environment and is an exceptional communicator. The candidate will be passionate about driving best in class results and have a strong track record in building and maintaining relationships at all levels. The successful candidate will have a keen eye for detail and will be someone who has the ability to manage a number of projects at the same time. The required skills include: • Exceptional senior leadership skills; proven track record in driving engagement through medium-large sized workforces • Strong commercial acumen with the ability to drive better outcomes for partners and businesses through implementation of relevant frameworks • Strong attention to detail, setting and maintaining high standards • Excellent communication skills; with the ability to present in a clear and concise manner that enables key stakeholders to understand the relevant actions that are required • Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome • Good problem solving skills with the ability to work independently The desired experiences include: • Minimum 3 years in Account Management Leadership roles • Ideally Contact Centre Experience Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Location We operate a hybrid approach to our working location, this role will be expected to be on site in our Manchester office 3 days a week. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the Role** We're looking for a dynamic and results-driven Manager, Subscriptions Partnerships to join our Subscription EMEA Partnerships & Commercial team. Deliveroo Plus and Wolt+ are our subscription programmes, offering customers exclusive benefits like free delivery and special offers. In this role, you will lead strategic partnerships to drive awareness, engagement, and subscriber growth, while creating value for our members and partners alike. You will be responsible globally for i) owning strategy and execution for our high-stakes strategic Deliveroo Plus / Wolt Plus distribution partnerships or benefits partnerships, ii) owning the relationships between our partners alongside our Global Business Development team, ensuring successful win-win relationships. You’ll work with the wider Subscriptions EMEA team and other cross-functional teams in the domains of Business Development, Marketing, Product, Engineering, Analytics and Finance, while taking full ownership of driving your initiatives to fruition and most importantly tangible results. This is your opportunity to join one of the most successful growth companies in Europe and improve the daily lives of millions of people! **What You'll Be Doing** • Strategy: craft the short and long-term strategy for Deliveroo Plus/Wolt+ distribution and benefits partnerships that will enable faster growth and higher value proposition of our membership program globally, with high scalability • New Partnerships: progress new partner negotiations in collaboration with our Global Business Development team, and launching them through successful go-to-market (GTM) processes • Performance: Track and own key performance indicators and targets in the domain and, where necessary, drive correction actions. This might be by pulling short-term levers with our marketing team or forming up long-term product-driven features to solve for underlying drivers. • Project Management: Lead the end-to-end implementation of new initiatives and launches, coordinating efforts across internal teams and external partners to ensure seamless execution • Joint Business Planning and Relationship Management: Collaborate with partner counterparts to build strong relationships, create joint business plans, address key challenges, define mutual goals, and deliver innovative solutions. **What We’re Looking For** • Experience: 5+ years of proven and relevant experience preferably in (i) strategic business development, (ii) subscriptions and loyalty programs or iii) strategy & operations in a top tier tech/platform company / management consulting. Preferably demonstrated success in building and managing high-impact partnerships or collaborations with external stakeholders. • Problem-solving skills: our team is in the business of solving hard problems and developing new solutions - not just in the abstract but also on the lowest level of detail • People & project management skills: you’ll need to be able to inspire and persuade internal and external stakeholders from a broad spectrum of backgrounds in a cross-team setting and get them to work towards one goal in a coordinated, collaborative and efficient manner • Drive, ownership and independence: you’ll be given responsibility and freedom in terms of how to get stuff done. In exchange, you’ll need to be comfortable and effective at being in the driver’s seat in your initiatives. • Analytical skills and AI fluency: you’ll work with data every single day so spreadsheet, AI and data mastery is a must-have. As we have data on almost anything available, you’ll need to be comfortable to drive data driven decision making by distilling the key insights out of it, and using AI effectively. • Business acumen and eye for great customer experience: you’ll need to have good intuition about what works best for our customers to ensure that we focus on solving the right problems in the right way. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Principal Product Designer to join our Ventures team in London. You’ll be the senior design voice on an early-stage product, taking it from first concept to a test-market launch and shaping it for global scale. **About Ventures** Ventures is DoorDash’s internal incubator, where we build the next generation of businesses adjacent to our core. We fund small teams with a strong sense of ownership and grow the investment as they hit clear milestones. Early on, teams build a Minimum Lovable Product and prove product-market fit in a single country. Successful initiatives graduate to new resources and new markets, with the chance to become the next billion-euro businesses at DoorDash. Ventures teams are scrappy and ambitious, chase goals that almost feel too ambitious, and thrive on a startup mentality and a high tolerance for ambiguity. We’re now placing bigger and more diverse bets than ever, and we need people with equal ambition and drive to build and scale, or sunset, some of our biggest experiments yet. **What You’ll Be Doing** **Vision & Influence** • Define the design vision and strategy across several Ventures products, deciding what to build at product-area level and sequencing work across teams. • Become an expert on local market dynamics, ensuring each product is shaped by how people behave in each place. • Partner with product-area leadership as a trusted advisor, shaping roadmaps and priorities. • Build like a founder: set success metrics, share weekly updates, present at key business reviews and partner with your cross-functional team leads to build the case for further investment. **Craft & Leadership** • Deliver differentiated, step-change improvements to customer journeys in crowded markets. • Design scalable foundations across complex journeys, and turn regulatory constraints into simple experiences with legal, finance and operations. • Build systems, prototyping frameworks and AI-enhanced workflows, setting the standards that drive adoption. • Establish critiques and planning practices, mentor senior designers and emerging leaders, and hire senior designers and first-line managers. **What You’ll Need to Thrive** • Product-Area Leadership: Proven experience leading design initiatives across multiple products, including taking more than one from 0-1. • Product Judgement: A track record of spotting opportunities that improve long-term outcomes, backed by exceptional craft. • Strategic Influence: Credibility with senior leaders and the ability to connect customer research, business goals and feasibility into one strategy. • Developing Leaders: A history of coaching designers and managers and recruiting talent that wants to join you. • Systems and AI Fluency: Experience building tools and standards that scale across teams. • Bias for Action: Comfort with ambiguity in a fast-moving, startup-style environment. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions. Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward. We’re looking for a Staff Product Designer to join our Ventures team in London. You’ll be the senior design voice on an early-stage product, taking it from first concept to a test-market launch and shaping it for global scale. **About Ventures** Ventures is DoorDash’s internal incubator, where we build the next generation of businesses adjacent to our core. We fund small teams with a strong sense of ownership and grow the investment as they hit clear milestones. Early on, teams build a Minimum Lovable Product and prove product-market fit in a single country. Successful initiatives graduate to new resources and new markets, with the chance to become the next billion-euro businesses at DoorDash. Ventures teams are scrappy and ambitious, chase goals that almost feel too ambitious, and thrive on a startup mentality and a high tolerance for ambiguity. We’re now placing bigger and more diverse bets than ever, and we need people with equal ambition and drive to build and scale, or sunset, some of our biggest experiments yet. **What You’ll Be Doing** **Direction & Influence** • Set the design direction for a new product, turning customer and business inputs into a clear point of view and roadmap, deciding what to build. • Become an expert on local market needs, shaping the experience around how customers and partners behave in each place. • Partner with product, engineering, operations and commercial leaders as a trusted advisor who shapes the roadmap. • Build like a founder: shape success metrics, share weekly updates and present at key business reviews. **Craft & Delivery** • Build a differentiated experience that competes with the best in a crowded market where customer expectations are high. • Design a scalable foundation for complex journeys such as payments, onboarding and matching supply with demand. • Turn regulation into design, working with legal, finance and operations to make complex constraints feel simple. • Raise the craft bar by mentoring designers, hosting critiques and building reusable systems and AI-assisted tools. **What You’ll Need to Thrive** • 0-1 Ownership: Proven experience taking at least one product from 0-1, across a new product, market or startup. • Craft Mastery: A portfolio of high-fidelity, shipped work that moved measurable outcomes. • Product Thinking: You balance customer needs, business goals and feasibility, and frame ambiguous problems. • Bias for Action: You’d rather ship and learn than polish in isolation. • Systems and AI Fluency: You design reusable systems, prototype with AI and coach peers to do the same. • Strategic Influence: You mentor designers and win over partners with differing priorities. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Senior Creative Project Manager to join our London team. This is a hybrid role working 3 days a week from our London HQ. In this role, you’ll help us lead the end-to-end delivery of creative projects across diverse briefs—from fast-turnaround sprints to global, multi-channel campaigns—while driving studio operations and process improvements. This is a 12 month fixed term contract. **What You’ll Be Doing** You’ll be joining the Creative Studio team. Reporting into the PMO Lead, you'll work alongside Creative, Campaign, Design, and Creative Operations functions to power our in-house marketing and creative output. Here’s what your day-to-day might look like: **Campaign & Project Delivery** • Lead the end-to-end delivery of creative briefs—ranging from high-volume growth marketing and CRM sprints to complex, multi-market campaigns including AV and TVC. • Develop accurate project plans, timelines, and milestones while managing budgets and resources to ensure seamless delivery across creative and marketing teams. **Stakeholder Leadership & Traffic Management** • Act as the primary contact for projects, building strong relationships across internal teams and partner agencies while keeping everyone aligned on goals and milestones. • Manage traffic and intake: evaluate briefs, flag out-of-scope requests, manage sprint scheduling, and allocate resources based on team capacity. **Operations & Process Improvement** • Own key PMO operations by refining Asana templates, documentation, and intake workflows to make studio operations more efficient, consistent, and scalable. • Support studio-wide operational initiatives, including resourcing models, tooling, reporting, and adopting AI-enabled creative production workflows in partnership with our Creative AI Technologist. **Risk Mitigation & Team Mentorship** • Identify project risks early and implement effective solution strategies to keep work moving smoothly without compromising quality. • Motivate and guide creative project teams, sharing best practices across the PMO and supporting less experienced project managers and freelancers. **What You’ll Need to Thrive** **Essential** • Significant experience managing end-to-end creative projects and integrated campaigns within an in-house studio or creative marketing agency. • Proven ability in resource management, capacity planning, and traffic management for high-volume, fast-turnaround performance and growth marketing assets (paid social, CRM, in-app). • Deep understanding of creative operations, including intake flows, studio tooling (e.g., Asana), project documentation, and process optimization across local and global markets. • Exceptional stakeholder management and communication skills, with the confidence to challenge, motivate, and align cross-functional teams and external partners. • Demonstrated ability to manage project budgets, mitigate risks proactively, and deliver high-quality work to tight deadlines. **Nice to Have** • Hands-on experience integrating AI tools and adoption strategies into creative production and studio workflows. • Experience managing and onboarding external agencies or freelance resources. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Role overview** We are looking for a Senior Backend Engineer to help build and evolve our new Common case-management system, which powers support-case handling across DoorDash, Wolt, and Deliveroo. You will own significant end-to-end initiatives across our backend services: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on role for someone who can turn ambiguous customer and operational problems into durable technical solutions, coordinate other engineers, and set the standard for reliability and craftsmanship on the team. **What you’ll do** • Lead one or more project-level Case Management initiatives, on your own or by guiding a group of engineers, from discovery and design through rollout, measurement, and operational ownership. • Design and build scalable backend services and APIs for case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows. • Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo. • Make and own most technical decisions within your scope. Write project-level design documents covering how sub-features interact, identify dependencies and risks, and break work into parallelizable delivery plans. • Scope ambiguous customer and operational problems, weigh long-term against short-term trade-offs, and design durable solutions. • Partner with Product, Operations, Support, Data, and other engineering teams to define the right problems. Shape the team roadmap through prototypes, data analysis, project proposals, and backlog prioritization. • Run the coordination a project needs, such as status updates and dependency tracking, and escalate early to keep delivery on time. • Enforce team-wide quality objectives: lead design reviews, calibrate quality metrics, and improve logging, monitoring, alerting, and escalation policies. • Serve as first responder or incident commander, model good incident practice, and turn what you learn into playbooks and backlog work. • Introduce and guide AI best practices for the team, including evals, data privacy, and review of AI-generated code, and take part in AI-powered projects when they are central to the product. • Design reusable, self-serviceable solutions, and consider cost efficiency, including compute and AI costs, in key designs. • Mentor engineers through code reviews, design guidance, tech talks, and constructive feedback. Interview candidates, join sell calls, and take part in hiring events when the team needs them. **Must-have qualifications** • Strong backend engineering experience, including designing and operating backend services, APIs, asynchronous workflows, and data models at meaningful scale. • Proficiency in at least one modern backend language, and a record of writing exemplary code for the core functionality of key components. • Demonstrated ownership of complex, customer-facing or operations-critical projects from technical design through production rollout. • Experience breaking projects into parallelizable work, identifying dependencies and risks, and giving accurate estimates for yourself and others. • Hands-on experience using AI development tools to improve productivity, while validating generated output for correctness, security, privacy, maintainability, and reliability. • Strong product judgment: the ability to turn ambiguous workflows and user needs into simple, maintainable technical solutions. • Proven ability to collaborate across functions, bring the right stakeholders into decisions at the right time, and explain trade-offs clearly to technical and non-technical audiences. • Strong engineering craft: testing, code review, observability, incident response, security, and operational readiness, with experience designing for reliability. • Comfort working on systems with high correctness and auditability requirements, including traceability of decisions and changes. • A mentoring mindset and a record of raising team-wide engineering standards. **Nice-to-have qualifications** • Go experience. • Experience with migration from legacy systems, gradual rollouts, traffic shadowing, and feature-parity programs. • Experience supporting internal tools or operational user interfaces from the backend side. • Experience with high-volume, multi-region, or multi-tenant systems. • Experience as an incident commander or in running an on-call rotation. • Experience building AI-powered features, including evaluation of model output. **What success looks like** • Delivers a major Case Management initiative with clear technical ownership, predictable execution, and measurable customer or business impact. • Improves the reliability, maintainability, and cost efficiency of the Common system while enabling safe migration from legacy case-management systems. • Helps move support traffic onto the Common system without reducing case-resolution quality. • Builds solutions that other engineers and operators can confidently reuse and operate. • Acts as a technical leader within the team: unblocks peers and partner teams, improves engineering decisions, influences the roadmap, and strengthens cross-functional execution. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the Role** Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy. We’re looking for a Staff Software Engineer to join our London, UK - Hybrid (3 days from the office) team. In this role, you’ll help us define technical solutions for critical business problems and lead the technical direction for complex, high-scale systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll be joining a high-impact engineering group focused on solving unstructured and ambiguous challenges. You will act as a technical authority, aligning non-adjacent teams to deliver results that move the needle for the entire organisation. Here’s what your day-to-day might look like: • Drive Technical Excellence: Act as a subject matter expert, providing high-level reviews and technical advice across multiple teams. • Architect Scalable Solutions: Define and design technical solutions for complex business problems within a high-traffic environment (20krpm+). • Lead Strategic Direction: Influence the long-term technical roadmap and manage project timelines, risks, and sustainable delivery paces. • Mentor & Coach: Support the growth of engineers across all levels and partner with up-and-coming leaders to scale our engineering culture. • Shape the Team: Lead engineering interviews and contribute to recruiting strategy to ensure we maintain a high bar for talent. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Deep Technical Mastery: Significant experience building web-based applications at scale and a pride in writing readable, well-tested software. • Polyglot Mindset: Proficiency in (or a strong desire to learn) languages such as (Go, Ruby/Rails, Python, Scala, React or Rust) • Distributed Systems Expertise: Practical experience with relational databases (PostgreSQL) and NoSQL backends (Redis, DynamoDB, or Elasticsearch). • High-Scale Architecture: Proven ability to design and operate systems handling massive request volumes and complex logistical workflows. • Strategic Leadership: Strong understanding of how to align multiple disciplines and teams to resolve ambiguous technical challenges. **Why Join Us?** At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. • 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. • 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. • 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. • 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: • Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. • Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. • Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. • Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. • Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential • Fluent in English and Mandarin • Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. • Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. • IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. • Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. • Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have • Previous experience in account management, sales, or customer service. • Experience working in a fast-paced startup or technology environment. Interview Process • Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! • Step 2: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. • Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). • Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details • Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). • Start Date: November 2026. • Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Communications Associate - UAE National Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Communications Associate - UAE National to support the Head of Communications in driving the development and execution of integrated consumer and corporate communications strategies. This role requires strong ownership, attention to detail, and the ability to manage multiple work streams while ensuring alignment across internal and external stakeholders. **What You’ll Be Doing** Here’s what your day-to-day might look like: • Support the development and delivery of quarterly communications plans and reports, ensuring accuracy, completeness, and alignment with business priorities. • Coordination of quarterly functional updates to ensure readiness and alignment ahead of planning cycles. • Coordinate with regional and global teams on shared initiatives, reporting, and requests. • Liaise regularly with internal stakeholders to ensure alignment and timely delivery of communications plans. • Support the development and execution of CSR and community programs. • Coordinate with NGOs, charity partners, and relevant stakeholders to deliver initiatives effectively. • Execute assigned communications initiatives across both consumer and corporate streams. • Coordinate day-to-day delivery with agency partners, ensuring timelines, quality, and outputs are met. • Support the rollout of campaigns, announcements, and initiatives. • Manage logistics and coordination for partnerships, activations, media engagements, and public-facing initiatives. • Support prioritisation of incoming communications requests based on business impact and urgency. • Support the development of communications materials including press releases and spokespeople interviews and internal comms updates. • Support executive and leadership communications where required. • Monitor media coverage and flag relevant opportunities, risks, or emerging issues. • Maintain accurate and up-to-date reporting, including weekly coverage reports and global updates, work-in-progress (WIP) trackers, and monthly All Hands and Newsroom updates. • Review incoming press queries via the press inbox, ensuring timely responses or escalation. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Strong written and verbal Arabic and English communication skills, with attention to detail and tone. • Ability to manage multiple priorities and meet deadlines in a fast-paced environment. • Strong stakeholder management and coordination skills. • Ability to simplify complex information into clear, structured messaging. • High level of organisation and ownership. • Ability to exercise editorial judgement and prioritise competing communications requests. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Corporate Account Manager** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Corporate Account Manager to join our London team. This is a hybrid role. In this role, you’ll help us develop and grow a portfolio of key corporate accounts, using data-driven insights to solve workplace problems, retain revenue, and accelerate market expansion. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ **What You’ll Be Doing** You’ll be joining the Deliveroo for Work (DfW) team. We are the dedicated B2B arm of Deliveroo, helping businesses—from tech startups to global law firms—manage their corporate catering, late-night team meals, and employee food perks through a centralized platform. **Here’s what your day-to-day might look like:** • Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue retention. • Strategic Value Creation: Translate commercial data and client behavior insights into tailored account expansion strategies, uncovering growth levers that influence our broader UK B2B roadmap. Technical Account Leadership: Develop deep product expertise to advise corporate clients on platform best practices, proactively troubleshooting issues to ensure a seamless service experience. • Multilevel Stakeholder Management: Serve as the primary trusted partner across your portfolio, aligning your communication style to secure executive buy-in, resolve challenges swiftly, and unlock new partnership opportunities. • Cross-functional & Project Ownership: Collaborate closely with Marketing, Tech, Finance, and Global Commercial teams to champion your portfolio's needs, while leading strategic projects from definition to execution to drive operational efficiency. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Significant Account Management Experience: Proven track record of managing and expanding corporate client portfolios, with a strong focus on relationship management and driving revenue growth. • Data-Led Commercial Acumen: Confident working with large datasets and translating complex metrics into actionable commercial strategies and structured account plans. • Proactive Portfolio Ownership: Strong capability to work autonomously, take full accountability for business performance, and drive high-impact client engagement. • Senior Stakeholder Engagement: Exceptional communication and relationship-building skills, with a proven ability to interface with and influence corporate decision-makers at all levels. • Agility and Collaboration: Solutions-focused mindset with a proven ability to partner effectively with cross-functional teams in a fast-paced, high-growth environment. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. About the role We are looking for a Business Development Manager based in Rome. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead, and your role will focus on developing new relationships with restaurants and stores. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert, including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, by phone, or email • Experience in demonstrating product and industry knowledge to clients • Fluent Italian (mandatory) + good command of English (nice to have) • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here, you can expect to: 🔧 Make a visible impact every day. Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire here . **Our Global Structure** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings), ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. At Deliveroo, Marketing plays a key role in driving growth and shaping how customers experience our brand. We work across local and global teams, combining strategic thinking, creativity and a strong understanding of e-commerce to solve business challenges and deliver best-in-class marketing campaigns. If you’re entrepreneurial, hands-on and passionate about building brands and driving growth in a fast-paced environment, this is the team for you. We’re looking for a Partner Marketing Associate to join our Milan team. This is a hybrid role where you’ll support the execution of co-marketing campaigns with our restaurant and grocery partners, helping bring campaigns to life through high-quality assets, effective campaign deployment, and strong brand consistency across Italy. **What You’ll Be Doing** You’ll be joining the Partner Marketing team. This team bridges the gap between our commercial business partners and our marketing engine, creating high-visibility marketing collaborations that delight customers and accelerate marketplace performance through partners growth. Here’s what your day-to-day might look like: • Support partner campaign execution: Support the delivery of partner marketing campaigns by coordinating the creation of marketing assets, adapting copy, and deploying campaign touchpoints in line with agreed plans and timelines. • Manage campaign timelines and inputs: Maintain an up-to-date campaign calendar, proactively collect the information and inputs needed to develop campaign assets, and ensure deliverables are completed on time. • Ensure brand and playbook compliance: Work closely with local and central marketing teams to ensure all campaign assets are aligned with Deliveroo brand guidelines and relevant local marketing playbooks. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • 1–2 years of experience in Brand Marketing, Creative, Content, Campaign Management, or a similar role, ideally within a fast-paced environment, with hands-on experience creating and adapting marketing assets and working with design and content tools such as Figma, Canva, or similar. • Strong organisational and project management skills, with the ability to manage multiple campaigns, deadlines, and stakeholders simultaneously. • Attention to detail, particularly when reviewing assets, copy, and campaign set-ups to ensure accuracy and consistency. • Strong communication and collaboration skills, with the ability to work effectively with both local and central teams. • Proactive and hands-on approach, with a willingness to take ownership of tasks and drive execution from brief to delivery. • Comfortable working in a fast-paced and changing environment, with the ability to prioritise and make decisions when needed. • Good understanding of marketing principles and brand guidelines, with an interest in partner and commercial marketing. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. At Deliveroo, Marketing plays a key role in driving growth and shaping how customers experience our brand. We work across local and global teams, combining strategic thinking, creativity and a strong understanding of e-commerce to solve business challenges and deliver best-in-class marketing campaigns. If you’re entrepreneurial, hands-on and passionate about building brands and driving growth in a fast-paced environment, this is the team for you. We’re looking for a Partner Marketing Associate to join our Milan team. This is a hybrid role where you’ll support the execution of co-marketing campaigns with our restaurant and grocery partners, helping bring campaigns to life through high-quality assets, effective campaign deployment, and strong brand consistency across Italy. **What You’ll Be Doing** You’ll be joining the Partner Marketing team. This team bridges the gap between our commercial business partners and our marketing engine, creating high-visibility marketing collaborations that delight customers and accelerate marketplace performance through partners growth. Here’s what your day-to-day might look like: • Support partner campaign execution: Support the delivery of partner marketing campaigns by coordinating the creation of marketing assets, adapting copy, and deploying campaign touchpoints in line with agreed plans and timelines. • Manage campaign timelines and inputs: Maintain an up-to-date campaign calendar, proactively collect the information and inputs needed to develop campaign assets, and ensure deliverables are completed on time. • Ensure brand and playbook compliance: Work closely with local and central marketing teams to ensure all campaign assets are aligned with Deliveroo brand guidelines and relevant local marketing playbooks. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • 1–2 years of experience in Brand Marketing, Creative, Content, Campaign Management, or a similar role, ideally within a fast-paced environment, with hands-on experience creating and adapting marketing assets and working with design and content tools such as Figma, Canva, or similar. • Strong organisational and project management skills, with the ability to manage multiple campaigns, deadlines, and stakeholders simultaneously. • Attention to detail, particularly when reviewing assets, copy, and campaign set-ups to ensure accuracy and consistency. • Strong communication and collaboration skills, with the ability to work effectively with both local and central teams. • Proactive and hands-on approach, with a willingness to take ownership of tasks and drive execution from brief to delivery. • Comfortable working in a fast-paced and changing environment, with the ability to prioritise and make decisions when needed. • Good understanding of marketing principles and brand guidelines, with an interest in partner and commercial marketing. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The salary range for this role is €32,800 – €41,000 gross per year. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €32.800 — €41.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We’re looking for a Machine Learning Engineering Manager to join us in London on a hybrid basis (3 days a week). In this role, you’ll lead the team that owns intelligence across our ordering experience, from store page and item selection through cart, upsell and checkout, plus bundling. Personalisation is one of the biggest levers we have to drive value to our customers, and your team will make the app feel less like a generic catalogue and more like one that understands what each customer is trying to do. **What you’ll be doing** • Lead and develop a high-performing team of around 12 Machine Learning Engineers, distributed across multiple pods and spread across London, Finland and Berlin, fostering a culture of technical excellence, ownership and rapid experimentation. • Own and evolve the ranking, recommendation and personalisation systems across ordering surfaces, helping customers find the right items quickly as our selection grows. • Set the technical vision for the team’s ML ecosystem, balancing near-term product goals with longer-term bets on areas like on areas across recommendations to agentic approaches, and intent-aware experiences that adapt dynamically to how customers browse and act. • Lead the unification of our recommendation models across brands (Deliveroo, Wolt and DoorDash) and markets, working out how to power personalisation at global scale while keeping it feeling hyperlocal, and how to balance reusable core models against surface-specific adaptations without ending up with a sprawl of models. • Partner with Product, Data Science and neighbouring engineering teams to identify high-impact opportunities, define roadmaps and translate ambiguous business problems into ML solutions. • Provide technical guidance on modelling approaches, ML system design and production architecture, stepping in to challenge modelling decisions where needed without becoming a bottleneck. • Drive key marketplace metrics such as conversion and engagement, balancing velocity and scope against sustainable, long-term technical quality. • Stay close to the code so you understand how your team actually works, and help evolve the AI-assisted engineering practices and tooling that empower the team. **What you’ll need to thrive** • Proven experience line-managing ML Engineers, ideally 6 or more direct reports, with a track record of building high-performing teams, coaching engineers through career progression and managing a horizontally distributed team across multiple pods or workstreams. • Significant experience building and deploying machine learning systems in production at scale, in areas like Recommendations, Personalisation, Search, Ranking or Information Retrieval. • Strong stakeholder management across product, engineering and business functions, with experience working across multiple teams and geographies. • A pragmatic, impact-focused mindset, prioritising outcomes and customer experience over theoretical perfection. **Why Join Us?** At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Solve meaningful problems at real scale - Work on a complex, always-on marketplace that impacts millions every day. • 🌱 See your impact, fast - Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. • 🧠 Grow through challenge and ownership - Take on big, ambiguous problems and accelerate your career with strong support. • 🌎 A culture built for builders - High standards, collaboration, flexible working and continuous learning. • 💰 Share in the success you help create - Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Senior Software Engineer (Full Stack) - Home Page and Merchandising Platform** Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. The Team: Home Page & Merchandising Platform team at Deliveroo, owning the backend that powers the homepage experience for millions of customers. You'll work closely with Product and Design, contribute to a platform that's evolving alongside Deliveroo's broader integration with DoorDash and Wolt, and help shape how we build at scale. We're leaning into AI-assisted engineering to ship faster while keeping a high craft bar. We’re looking for a Senior Software Engineer - Full Stack to join our London team. In this role you'll work across the stack, own features end to end, partner closely with Product and Design, and lead technical planning. Get to know our Engineering team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** This role is based in our London office with a hybrid setup, typically 3 days in the office. Here’s what your day-to-day might look like: • Drive technical execution by designing, building, and scaling backend services and frontend components that handle high-traffic workloads (20krpm and above). • Lead architectural improvements and code reviews, ensuring the efficiency, visibility, and operational health of your team's systems. • Partner with cross-functional disciplines (PMs, Experience Designers) to plan projects, foresee dependencies, and mitigate technical risks. • Break down complex problems into deliverable choices, influencing the roadmap and technical direction within your team. • Support the growth of others by mentoring colleagues and taking an active role in our engineering hiring process to build high-performing teams. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Significant experience building web-based applications in a modern stack; we use Go, Ruby, Python, and Scala, and we’re looking for someone keen to work across them. • Proven ability to design and operate web architecture at scale, specifically with systems handling significant request volumes. • Demonstrated ownership of relational databases (PostgreSQL, MySQL) and experience with "NoSQL" backends such as Redis, DynamoDB, or Elasticsearch. • A commitment to software craft, with a pride in writing readable, well-designed, and thoroughly tested code. • Strong collaborative leadership skills, with a track record of guiding implementation choices and supporting the personal growth of teammates. **Why Join Us?** At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Senior Software Engineer** Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. The Team: MX Intelligence builds the tools DoorDash, Deliveroo and Wolt use to find, sign and onboard restaurants and merchants. That covers identifying and matching prospective merchants through to the CRM, quoting and contracting tools sales teams use to bring them onto the platform. We're replacing a Salesforce-based stack with one first-party platform shared across all three brands. We’re looking for a Senior Software Engineer to join our London (Hybrid - 3 days from the office) team. In this role, you’ll help us improve code structure and architecture while leading team project planning to maximise efficiency and reliability across our production systems. Get to know our Engineering team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** Here’s what your day-to-day might look like: • Drive Technical Excellence: Improve code structure and architecture across your team’s remit, performing high-impact code reviews to ensure quality and scalability. • Lead Project Planning: Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features. • Optimise Operations: Simplify the maintenance and operation of production systems, promoting visibility, health, and operational readiness. • Collaborate & Influence: Build relationships across engineering teams to identify collaboration opportunities and influence the wider technical roadmap. • Mentor & Hire: Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Strong Engineering Principles: Deep pride in writing readable, well-designed, and well-tested software. • Backend Expertise: Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust). • Data Proficiency: Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch. • Systems at Scale: Proven ability to manage web architecture at scale (handling 20krpm and above). • Technical Leadership: Experience breaking down large pieces of work and guiding implementation choices for a team of engineers. **Why Join Us?** At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the Role** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Senior Onboarding Associate to join our UAE team. You’ll guide new restaurant, ODC and retail partners in the UAE and Kuwait from sign-up to launch. You’ll coordinate each onboarding step, keep partners informed and help them go live smoothly and on time. Get to know our Commercial team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll join the Middle East Partner Onboarding team and support new restaurant, ODC and retail partners from signed agreement to successful launch. Most support is provided through non-live channels, with calls or other contact used when preferred by the partner. Your responsibilities will include: • Own the onboarding journey for new restaurant, ODC and retail partners, from signed agreement through to launch. • Complete partner admin setup and coordinate menu or catalogue creation, following up on missing information to keep each launch on track. • Coordinate tablet delivery, installation and partner training with the relevant internal teams and partner contacts. • Support partners with admin, menu and catalogue questions, using the communication channel that best suits their needs. • Investigate complex onboarding issues, coordinate the right resolution and keep partners and internal stakeholders updated until the issue is closed. • Work closely with Sales and Menu teams to resolve questions relating to newly signed partners, missing content and setup requirements. • Maintain accurate onboarding trackers, complete a clear handover of live partners to the assigned NPX or Account Manager, and share best practices across the UAE and Kuwait. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Ability to manage partner onboarding or operational workflows independently and take ownership through to completion. • Strong organisation and prioritisation skills, with the ability to manage multiple partners at different onboarding stages. • A service-focused and solution-oriented approach to partner questions, operational blockers and escalations. • Strong attention to detail when reviewing partner information and updating systems, menus, catalogues and trackers. • Clear written and verbal communication, with the judgement to adapt the channel and level of detail to each partner. • Confidence working with Sales, Menu, Operations and account management teams across different markets. • Ability to learn and use CRM, knowledge-base and telephony tools; previous experience with these systems is helpful but not essential. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: **Make a visible impact every day** Your work directly improves experiences for customers, partners and riders. • Learn fast in an entrepreneurial environment • Work close to the market with autonomy, pace and real responsibility. • Build a career, not just a role • Stretch yourself, develop new skills and grow as the business evolves. • Deliver together in an inclusive culture • Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About Deliveroo** At Deliveroo, our mission is to build the definitive food company. To make that possible, we’re creating an environment where everyone can belong, grow, and do their best work. **About the Role** As an Italy Payroll Analyst, you will be responsible for administering and overseeing the end-to-end payroll process for our Italy population. You’ll partner closely with HR, Finance, Employment Tax, Legal and our external payroll providers to ensure accurate, compliant and timely payroll delivery. This is an individual contributor role requiring strong technical expertise in Italian payroll legislation, statutory compliance and employee taxation. You will act as the Italy Payroll Subject Matter Expert (SME), ensuring robust payroll governance, maintaining high standards of accuracy and supporting continuous improvement across our Workday and CloudPay payroll ecosystem. You will also play an important role in identifying opportunities to simplify, automate and improve payroll processes, while supporting wider global payroll initiatives and projects. **What You’ll Be Doing** • Lead the end-to-end Italy payroll process — from data preparation, validation and payroll inputs through to review, reconciliation and final sign-off, ensuring accurate and timely payroll delivery. • Act as the Italy Payroll SME, providing expert guidance on Italian payroll legislation, taxation, statutory requirements and payroll best practice. • Support other payroll entities within the team where required, contributing to the successful delivery of the wider global payroll operation. • Oversee outsourced payroll processing with our payroll provider, CloudPay, ensuring agreed SLAs, controls and quality standards are consistently met. • Partner cross-functionally with HR, Finance, Employment Tax and Legal to resolve payroll issues, ensure accurate data flows and deliver a seamless employee payroll experience. • Maintain strong knowledge of Italian payroll legislation and statutory requirements, ensuring payroll processes remain compliant with regulatory changes. • Ensure the accurate and timely processing of Italian statutory payments, contributions and filings, including social security, income tax and other applicable statutory requirements. • Review and reconcile payroll outputs, identifying discrepancies and ensuring issues are investigated and resolved before payroll sign-off. • Prepare and reconcile payroll journals and Finance reporting, ensuring payroll costs are accurately reflected in financial records and supporting audit requirements. • Manage payroll controls and governance, ensuring appropriate checks are completed throughout each payroll cycle and maintaining a strong audit trail. • Drive continuous improvement and automation, identifying opportunities to reduce manual processes, improve controls and increase payroll efficiency. • Act as SME for CloudPay and Workday payroll processes in Italy, supporting system enhancements, integrations, testing and payroll-related projects. • Support Workday and payroll implementation/migration projects, including requirements gathering, testing, parallel runs and go-live activities. • Build strong relationships with internal and external stakeholders, proactively identifying risks and resolving payroll issues. • Share knowledge and best practice with colleagues across the wider Payroll team, supporting a culture of continuous learning and operational excellence. • Support regional and global payroll initiatives, ensuring Italy remains aligned with Deliveroo’s wider payroll strategy and operating model. **Requirements** • 3+ years of progressive payroll experience, including significant experience managing Italian payroll and statutory compliance. • Strong technical knowledge of Italian payroll legislation, employment taxation, social security and statutory requirements. • Experience managing or overseeing outsourced payroll providers, ideally within a multinational or international organisation. • Experience with Workday and/or CloudPay is preferred but not essential. • Proven ability to manage the full payroll lifecycle, including payroll inputs, validation, reconciliation, sign-off and statutory reporting. • Strong understanding of payroll controls, governance, audit requirements and data integrity. • Excellent analytical and problem-solving skills, with a high level of attention to detail. • Strong communication and stakeholder management skills, with the ability to work effectively across HR, Finance, Tax, Legal and external vendors. • Demonstrated ability to identify and deliver process improvements, automation and operational efficiencies. • Experience supporting payroll system implementations, integrations, testing or transformation projects is desirable. • Advanced Excel skills, with the ability to perform detailed payroll reconciliations, analyse large datasets and identify discrepancies. • Ability to work independently, take ownership of deliverables and confidently challenge processes or data where required. • Fluent Italian and strong English communication skills are highly desirable. **Why Deliveroo?** We’re a technology-driven company transforming how the world eats — making food more accessible, faster and better. At Deliveroo, you’ll join a collaborative and dynamic environment where innovation, ownership and agility are valued. We also believe that great workplaces celebrate diversity and inclusivity. We welcome every background, perspective and passion — especially if you share our love for food and excellence. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Marketing teams build brand love and drive growth across a global, three-sided marketplace, reaching millions of customers, riders and partners every day. We’re looking for a Marketing Executive, Restaurant Marketing to join our Marketing team in Kuwait. This is a hybrid role. In this role, you’ll help us grow awareness, demand and orders by delivering best-in-class co-marketing and promotional programmes with our restaurant partners across Kuwait. **What You’ll Be Doing** You’ll be joining the Deliveroo Middle East Marketing team. We drive brand, customer and business growth in Kuwait by building awareness, creating demand and continually improving the brand experience for customers. You’ll work closely with global counterparts, commercial and product teams, local marketing leads and our restaurant partners. Here’s what your day-to-day might look like: • Supporting the planning and execution of annual restaurant marketing plans and campaigns that drive customer value perception, new customers and incremental orders • Delivering high-profile marketing innovation and efficient, effective multi-restaurant promotions with our partners • Executing “Painting the Town Teal” restaurant visibility initiatives across physical and digital spaces • Working with internal teams to define and execute the optimum restaurant marketing strategy, aligning on channel mix and budget allocation • Defining campaign KPIs, monitoring and reporting on performance, and sharing learnings with local and global teams **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • 5+ years of marketing experience, preferably in FMCG or F&B, with eCommerce and/or restaurant marketing experience prioritised • Proven experience in multi-channel marketing, data-informed decision making and performance-based marketing, with knowledge of B2B2C marketing and the Kuwait F&B scene • Strong analytical skills, including advanced Google Sheets/Excel, data dashboards and budget management, with a meticulous eye for detail and data integrity • Excellent communication and negotiation skills, with the ability to influence and build trusted relationships with partners, agencies and internal teams • Strong learning agility and the ability to prioritise high-impact work, manage multiple projects with minimal oversight, and deliver under pressure and tight timelines • Good written and spoken English and Arabic • Experience using and optimising AI is a plus **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: • 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. • 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. • 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. • 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine. Our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team Engineering the future of customer support — at global scale 🌍 We believe exceptional customer service is more than just a feature, it’s a fundamental part of who we are. That’s why we’ve built our own internal support tooling from the ground up, tailored to help our customer, courier, and merchant support teams shine in every interaction. As we scale our operations from 30 to 60 countries, supporting millions of users and partners, our internal tools need to scale with us. The Support Engineering group is at the heart of this mission. We build high-performance admin applications and core operational tools that empower our support teams to work smarter and faster. A key part of this is our in-house chat platform, which already handles around 5 million conversations every month. On top of this foundation, we’re developing advanced features to reduce manual work, improve communication, and proactively resolve issues — often before our users even notice them. Our systems range from automated reach-outs for delayed orders to deeply integrated tools that enable our support teams to deliver assistance quickly, reliably, and with a human touch. By removing inefficiencies and automating repetitive tasks, we’re ensuring that our users and partners receive world-class support at scale. About the role We’re now looking for a Backend Engineer (Golang) to join us in building scalable, low-latency systems that power these tools and shape the future of customer support. You’ll work on impactful products that directly influence how millions of people experience our platform every day. What you'll be doing • Build and maintain high-throughput backend services using Go. • Collaborate with product managers, designers, and frontend developers to ship features that support internal support agents across the globe. • Design systems that are scalable, resilient, and easy to maintain. • Contribute to architectural discussions and technical decision-making. • Write well-tested code and help the team maintain high code quality standards. Requirements • 3+ years of professional software engineering experience, with a proven track record of building and scaling complex systems. • Production experience in Golang, with an interest in developing strong engineering practices. • Strong hands-on experience with both SQL and NoSQL databases — especially Cassandra. • Solid understanding of designing and operating low-latency, high-throughput distributed systems. • Previous on-call experience, with a pragmatic approach to reliability and incident management. Nice to have • Background in Node.js or other backend languages. • Familiarity with cloud infrastructure (AWS, GCP) and event-driven architectures. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Senior Software Engineer (Full Stack) - Merchants** Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We partner with some of the largest grocery retailers in the world, as well as a large number of small independent grocers. The Team: MX Intelligence builds the tools DoorDash, Deliveroo and Wolt use to find, sign and onboard restaurants and merchants. That covers identifying and matching prospective merchants through to the CRM, quoting and contracting tools sales teams use to bring them onto the platform. We're replacing a Salesforce-based stack with one first-party platform shared across all three brands. We’re looking for a Senior Software Engineer - Full Stack to join our London team. In this role you'll work across the stack, from the backend services and integrations that handle merchant discovery, matching and onboarding to the web tools sales and operations teams use to quote and sign merchants. You'll own features end to end, partner closely with Product and Design, and lead technical planning as we move core sales workflows off Salesforce and onto our own platform Get to know our Engineering team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** This role is based in our London office with a hybrid setup, typically 3 days in the office. Here’s what your day-to-day might look like: • Drive technical execution by designing, building, and scaling backend services and frontend components that handle high-traffic workloads (20krpm and above). • Lead architectural improvements and code reviews, ensuring the efficiency, visibility, and operational health of your team's systems. • Partner with cross-functional disciplines (PMs, Experience Designers) to plan projects, foresee dependencies, and mitigate technical risks. • Break down complex problems into deliverable choices, influencing the roadmap and technical direction within your team. • Support the growth of others by mentoring colleagues and taking an active role in our engineering hiring process to build high-performing teams. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Significant experience building web-based applications in a modern stack; we use Go, Ruby, Python, and Scala, and we’re looking for someone keen to work across them. • Proven ability to design and operate web architecture at scale, specifically with systems handling significant request volumes. • Demonstrated ownership of relational databases (PostgreSQL, MySQL) and experience with "NoSQL" backends such as Redis, DynamoDB, or Elasticsearch. • A commitment to software craft, with a pride in writing readable, well-designed, and thoroughly tested code. • Strong collaborative leadership skills, with a track record of guiding implementation choices and supporting the personal growth of teammates. **Why Join Us?** At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the team** Agent Experience builds the AI-powered backend services that power agent-assist tooling on our Astra support surface — helping support agents resolve customer, merchant, and Dasher issues faster. We sit at the intersection of LLM-backed product features and high-volume, latency-sensitive support infrastructure. **What you'll do** • Build and maintain backend services for agent-assist features on Astra, taking on feature-level work with increasing independence. • Translate requirements into working code: design the feature-level approach, write an RFC when the change affects other engineers, and implement it end-to-end. • Integrate with LLM-backed features — wiring up prompt/completion calls, handling provider responses, and validating output quality and correctness. • Break down assigned project work into tasks, provide accurate estimates, and keep your own progress and dependencies on track. • Apply AI tooling thoughtfully to your own workflow (coding, testing, review) and critically evaluate its output rather than taking it at face value. • Participate in code review — both giving and receiving — to help the team hold a high bar for correctness, quality, and standards compliance. • Collaborate with senior engineers and partner teams to clarify problem definitions, unblock yourself, and flag risks or blockers early. **What we're looking for** • Solid backend engineering fundamentals in Go, with experience shipping and maintaining production services. • Exposure to LLM-powered features in production (prompt/completion integration, provider APIs) is a plus — we'll ramp you up if you haven't worked with this directly. • Ability to independently own feature-level work: from a written requirement to tested, shipped code. • Comfort working in a domain with multiple chat/support surfaces — willingness to trace issues to the right service rather than guessing. • Clear technical writing (RFCs for feature-level decisions) and good judgment about when to ask for help versus push forward. • 2–4 years of backend engineering experience, with a track record of growing ownership and scope. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About The Team** Most people know Deliveroo as the app that brings sushi or burgers to their front door. Deliveroo for Work (DfW) is our dedicated B2B arm. We help businesses - from tech startups to global law firms - manage their corporate catering and employee food perks. Whether it’s providing late-night meals for hardworking teams, organising office pop-ups, managing monthly "stipends" for remote workers, or catering massive boardroom events, DfW is the secret ingredient to a happy office culture. We offer companies a centralised platform to control spending while giving their employees access to the best restaurants in the city. **About The Role** As a Corporate Service Centre Agent, you will be the first point of contact for our corporate clients balancing client care with commercial growth applying a care-first mindset in this dual purpose role. Day to day, you’ll own onboarding new clients, handling account queries, and resolving escalations for all our markets but predominantly working in our French market, whilst identifying opportunities for growth, both reactively and proactively. As our SMB segment continues to expand, you will grow and retain our SMB portfolio by building strong client relationships and tailoring recommendations to client needs. You’ll be part of a dynamic and supportive team in our Paris office, working under a hybrid model (at least three days a week in the office). This role will require a small amount of shift work to cover for our companies based in UAE, Italy, France and Belgium. This role has 37.5 working hours per week from Monday to Friday, 8:00 am to 8:00 pm. **Key Responsibilities** Care (50%): • Client onboarding: Guide new clients through their first Deliveroo for Work experience, ensuring a smooth transition. • Customer service: Handle account-related queries, educate clients on our platform, and provide outstanding support through email and telephone • Issue resolution: Manage escalations efficiently, offering appropriate solutions to maintain high client satisfaction. Commercial (50%): • Account Management Assistance: Support Corporate Account Managers with reporting, auditing key accounts, and data entry tasks. • SMB Account Management & Upselling: Identify and act on opportunities to expand usage within existing accounts through email and telephone calls. • Commercial Ownership: Take ownership of the health and growth of your accounts, tracking spend and engagement, supporting renewals, and flagging retention risks early. **Requirements** This team will be looking after Corporate Accounts so the ideal candidate is organised and has a strong sense of customer service, whilst understanding the corporate world. The position would be suited to someone enthusiastic about securing a client-facing role with a variety of different tasks to do each day. This role is for you if you: • Native or fluent in English and French • A driven and hardworking individual with experience in customer service and account management • Commercial awareness and account management experience, with confidence in upselling, building client relationships and using data to drive growth • A strong understanding of Excel • Excellent verbal and written communication skills • Identifying complex issues and thinking on your feet to come up with the right solution • Able to adapt to day-to-day challenges in relation to tasks assigned to you • A team-oriented attitude, willing to collaborate and support colleagues • Experience and ability to utilise AI tools **Why Deliveroo?** Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. **Workplace & Benefits** At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **À propos du poste** Nous recherchons un(e) Head of Integrated Marketing France pour rejoindre notre équipe Marketing France, basée à Paris. Rattaché(e) à la Head of Marketing France, vous piloterez l'une des trois équipes Marketing du marché français et managerez une équipe de 3 personnes. Votre mission : être le point de connexion entre la stratégie Global et son exécution sur le marché France, en fédérant l'ensemble des parties prenantes autour d'une vision marketing claire, cadrée et exécutée dans les temps. À la croisée de la stratégie, de l'orchestration et de l'exécution, vous porterez la vision marketing France auprès du Global et des instances exécutives locales, tout en veillant à ce que chaque campagne — globale ou locale — soit livrée avec excellence et dans les délais. Vous piloterez également le programme de fidélité en France. **Vos missions** • Définir et porter la vision stratégique marketing France, en s'appuyant sur une compréhension fine de la stratégie Global et en assurant sa traduction pertinente sur le marché français (spécificités locales : créa, moments de consommation, culture...). • Être l'interlocuteur constructif du Global : savoir s'intégrer dans une stratégie globale tout en la challengeant de façon argumentée lorsque les spécificités françaises le nécessitent. • Fédérer l'ensemble des pôles (Sales, Brand & Media, Creative, CRM, Analytics, Global...) pour s'assurer que chacun travaille vers les mêmes objectifs et dans le même calendrier. • Piloter et sécuriser le calendrier de livraison des campagnes (globales et locales) : brief à temps, validation des plans média, validation brand, etc., pour garantir une exécution sans accroc. • Simplifier et cadrer des sujets complexes impliquant de multiples parties prenantes, en faisant émerger les décisions à prendre et en portant les recommandations qui en découlent. • Formaliser et présenter la vision et la performance marketing France à un niveau exécutif, avec clarté et impact. • Piloter le programme de fidélité en France, en garantissant sa cohérence avec la stratégie marketing globale et les priorités business locales. • Intégrer l'IA dans les méthodes de travail de l'équipe, pour gagner en efficacité et en qualité d'exécution. • Manager et développer une équipe de 3 personnes, en apportant vision, coaching, structure et exigence d'exécution. **Le profil recherché** Vous êtes un(e) leader marketing structuré(e), reconnu(e) pour votre capacité à simplifier des sujets complexes multi-stakeholders et à faire en sorte que les choses avancent. Vous apportez notamment : • 8 ans et plus d'expérience en marketing, avec une expérience significative dans des environnements matriciels et multi-marchés. • Une capacité avérée à travailler à l'interface du Global et du Local, en sachant à la fois s'aligner sur une stratégie globale et la challenger de façon constructive quand nécessaire. • Un leadership naturel pour fédérer, cadrer et orchestrer des sujets impliquant de nombreuses parties prenantes, sans lien hiérarchique direct sur la plupart d'entre elles. • Une forte capacité de formalisation et de communication, notamment pour porter une vision ou une recommandation devant un public exécutif. • Une orientation PMO marquée : rigueur, sens du détail, capacité à garder le contrôle sur des plannings complexes et à faire respecter les délais. • Une appétence pour l'IA et son intégration dans les méthodes de travail marketing. • Une expérience réussie en management et dans le développement de talents. • Une maîtrise courante du français et de l'anglais. **Les compétences qui feront votre réussite** • Leadership et fédération d'équipes transverses • Simplification et cadrage de sujets complexes • Sens de l'organisation et rigueur (PMO) • Capacité à challenger de façon constructive • Communication et formalisation à niveau exécutif • Gestion de projet et respect des délais • Appétence pour l'IA et les nouveaux outils • Management et développement de talents • Connaissance du média (brand et performance) • Orientation business, à l'aise avec la data et le reporting chiffré Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. The Team The Business Development team is the backbone of Deliveroo, tasked with signing up the best restaurants in the UAE to work with us. As a Business Development Manager, you’ll be responsible for signing up and helping to onboard the city’s best restaurants and chains. You'll be reporting to the Team Lead of your respective city. What You’ll Be Doing Here’s what your day-to-day might look like: • Restaurant acquisition: You'll be prospecting, pitching, and closing new restaurants in your territory. This is mostly an inside (telesales) sales opportunity. • Oversee your pipeline: Take control of your own pipeline and use your organisational skills to manage your portfolio of leads and ensure strong conversion rates. • Oversee the partner onboarding process to ensure it is as quick, efficient, and seamless as possible • Ensure partner success within the first weeks from signing • Commercial Projects: Assist our wider commercial team with ad-hoc projects like field pitch days, restaurant marketing roll-outs, and cross-functional projects. KPIs • Number of partners signed each month from the target list • Performance of partners signed (first 3 months) What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • BSc/BA in business or a related field • Minimum of 2 years of sales experience • Knowledge of the restaurant landscape in the UAE • Demonstrable sales track record with experience in prospecting, pitching, and closing deals • Experienced negotiator and able to structure win-win deals for partners and for Deliveroo • Commercially knowledgeable person who understands the economics of delivery - for restaurant partners and Deliveroo • Be able to maturely demonstrate product and industry knowledge to clients • Take ownership and work towards demanding targets • A fantastic communicator with a "get it done" mindset, well organised and efficient • Fluency in English; Hindi or Arabic is a plus Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎A culture built for builders High standards, collaboration, flexible working and continuous learning. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Business Development Manager** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Business Development Manager to join our Genova team. In this role, you’ll help us build new relationships with Genova 's most premium and regarded restaurants and stores, acting as a founding member of our regional growth efforts. Get to know our Commercial team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll be joining the Regional Sales team, reporting to the Sales Lead. You will be a critical driver of our expansion in Italy, focusing on high-end partnerships and providing a world-class onboarding experience for new merchants. Here’s what your day-to-day might look like: • Strategic Prospecting: Map, prospect, pitch, and close new restaurants across Genova, acting as an area expert who knows the local food scene and upcoming trends inside out. • Consultative Selling: Communicate with restaurant owners through physical visits, calls, and social media to demonstrate the value of Deliveroo’s technology and help them overcome any barriers to joining. • Onboarding Support: Guide partners through the joining process, ensuring they have the best possible experience as they transition onto the platform. • Relationship Building: Attend restaurant and food meet-ups to stay connected with the local culinary community and identify new opportunities. • Market Expertise: Use your industry knowledge to demonstrate how our products solve real-world challenges for premium partners. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Sales Experience: Significant experience in targeting new business with a "hunter" mindset and a drive to close deals. • Negotiation Skills: A proven ability to navigate commercial discussions and structure successful partnerships. • Strong Communication: Confidence dealing with premium partners face-to-face, over the phone, and via email. • Tenacity: A resilient and motivated approach to working in a fast-moving, entrepreneurial environment. • Industry Knowledge: A strong understanding of the restaurant industry is a significant plus. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . **Our Global Structure** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! **Diversity, Equity and Inclusion** At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About The Team** The UAE is one of our fastest-growing and most exciting markets. As Deliveroo continues to expand, we become a major revenue channel for partners across restaurant, grocery, and retail - aside from providing the best support, we are consultants that use data-driven insight and industry knowledge to help our partners grow in their industry. Our Account Management team oversees partner relationships - they are a passionate, dynamic group of team players that work well together and cross-functionally with other departments, and of course, they're fun. We are looking for a Retail Account Manager to join our UAE New Verticals Team. This is a great opportunity to become a critical member of one of the fastest-growing divisions at Deliveroo and drive impact across our most exciting vertical. 'Deliveroo Shopping' (Retail) covers a wide range of categories from gifts, electronics, beauty, and stationery to pet accessories. **About The Role** In this role, you will manage relationships with a number of our top National and SMB Retail/Non-food partners across a small variety of categories. You will be responsible for onboarding, maintaining, and growing the partnerships as well as being the day-to-day contact between partners and Deliveroo, communicating their needs to internal teams. You will be helping new partners to launch and succeed on the platform and grow existing business on the Deliveroo platform, developing the ‘best-in-class’ value proposition for our customers within a new and exciting area of our business. **What You’ll Be Doing** Here’s what your day-to-day might look like: • Manage the relationship with our top Retail/Non-food partners, becoming the expert in this space as we scale • Driving partner performance by owning your portfolio’s business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed, and your accounts continue to grow. • Managing marketing and promotional planning for our Retail/Non-Food partners as they scale on the platform. • Ensuring that we are developing an ongoing attractive value proposition for customers, including selection, promotions, pricing, and service levels. • Working closely with compliance, legal, and operations to ensure best practices • Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion • Representing Deliveroo across your partner’s organisation, and ensuring that our internal stakeholders are supporting where appropriate. **What You'll Need To Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • 3-4 years of experience in an account management, business development/new business, or commercial role. • Experience in working within the Retail and/or Pharmacy industry is required • Experienced negotiator with the ability to drive mutual value for both partners and Deliveroo • Partner obsessed, with effective relationship building, organisation, and communication skills, whether face to face, through video, phone, or email. • Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations. • Able to create ideas and strategies to drive the growth of our joint business with our partners, with a willingness to trial at pace. • Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo. • Experience working in a dynamic, high-growth company is preferable **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here, you can expect to: • 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. • 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. • 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. • 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Pourquoi Deliveroo ?** Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elle veut, comme elle le veut, quand elle le veut et où elle le veut. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d'un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre ! **Le poste** En tant qu'Account Manager (H/F) basé(e) à Montpellier en télétravail, vous serez responsable du succès de votre portefeuille de comptes stratégiques sur la ville de Montpellier et sa métropole, afin de mettre en place les outils les plus pertinents pour nos utilisateurs. Vous reporterez directement au City Manager Lead en place. Vos principales missions : • Gérer un portefeuille de restaurants clés à Montpellier et dans sa métropole, nécessitant une réelle expertise et une attention particulière. • Créer un partenariat privilégié et durable en apportant votre expertise Food Tech, en tant qu'expert(e) de votre zone/ville. • Optimiser la rentabilité de votre portefeuille et proposer un accompagnement personnalisé, construit sur le long terme avec l'appui de la data. • Analyser la performance de votre portefeuille et prendre les mesures adéquates. Faire des recommandations directes au City Manager Lead, faire preuve d'agilité et d'ouverture à la nouveauté. Deliveroo est une entreprise en mouvement, avec des outils et options à déployer à un rythme soutenu. • Suggérer et mettre en œuvre des campagnes marketing et promotionnelles adaptées à votre portefeuille. • Suivre de près les opérations pour optimiser l'expérience à la fois des restaurants partenaires et des clients. • Vous déplacer régulièrement chez vos partenaires à Montpellier pour entretenir la proximité et la relation de confiance, tout en travaillant à distance au quotidien avec vos équipes. **Votre expérience et vos qualités** • 2 à 3 ans d'expérience minimum sur un poste similaire. • Capacité à négocier, anticiper des discussions commerciales et entreprendre les actions nécessaires pour maintenir un portefeuille de qualité (discussions contractuelles, négociation d'outils commerciaux, etc.) et atteindre les objectifs (OKRs). • Capacité à garder le contrôle de son portefeuille Partenaires, à observer les tendances du marché local et à fournir des retours en temps réel à ses partenaires et à son manager. • Expertise terrain : proche de vos partenaires, vous assurez une veille concurrentielle qualitative sur votre portefeuille et le marché montpelliérain. • Capacité à convaincre et à influencer vos partenaires pour atteindre les objectifs fixés, tout en respectant les valeurs de Deliveroo. • Proactivité et capacité à tirer des conclusions des résultats de vos actions pour faire des recommandations pertinentes à votre City Manager Lead. • Compréhension et appropriation rapides des objectifs à atteindre, avec autonomie et détermination. • Capacité à mettre en place des actions personnalisées et cohérentes avec les besoins des partenaires et les directives managériales. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor - Belgium Market to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) - Belgium Market. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: • Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. • Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. • Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. • Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. • Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential • Fluency in both English and Dutch. • Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. • Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. • IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. • Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. • Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have • Previous experience in account management, sales, or customer service. • Experience working in a fast-paced startup or technology environment. Interview Process • Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! • Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People. Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! • Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. • Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). • Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details • Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). • Start Date: 16th November 2026. • Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. We're looking for a Corporate BDM to join our Milan team. In this role, you'll be an integral part of the Deliveroo for Work (DfW) B2B sales team in Italy, with the primary responsibility of signing up new corporate clients and driving incremental revenue. This role will predominantly focus on the Italian market and will be heavily outreach focused. It requires someone with a real hunter mentality, who is confident picking up the phone and getting meetings booked with key decision makers across target corporations. About Deliveroo for Work Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to the office, partnering with thousands of companies across Europe — from tech startups to global law firms — to manage corporate catering and employee food perks through a centralized, high-growth platform. This position is based in Milan with a hybrid working model, and will report to the Corporate Commercial Lead Italy, as part of the wider DfW EU team. We are a global team, with DfW colleagues based across 6 countries. The growth opportunity within the Italian market is huge, with 2026 being a crucial year to scale the business so this role offers the chance to make a real commercial impact. What You'll Be Doing • Growing a comprehensive sales pipeline in Italy by identifying and building relationships with senior stakeholders working at companies across different sectors and industries. • Prospecting through B2B lead-gen databases, combined with cold-calling, email outreach, and networking, events, and referrals. • Creating bespoke pitch decks and commercial quotations based on specific client use-cases, and handling commercial negotiations to convert target accounts. • Owning the full sales cycle end to end, from prospecting through to closing and client activation. • Hitting assigned monthly & quarterly KPIs including calls, meetings, activation rate, and revenue • Guiding new accounts through onboarding, overseeing amazing order experiences, and working closely with the Account Management team to ensure seamless handovers and client retention. • Utilising Salesforce, Google Sheets, Looker report, and present on sales performance, pipeline, and growth strategies. • Assisting with ad hoc tasks that fall under DfW's scope, such as attending trade events, supporting marketing activations, providing data reports, and chasing overdue client invoices. • Being proactive in helping to improve sales processes and tools, and shortening the sales cycle. What You'll Need to Thrive • Excellent verbal and written communication skills in Italian and English are a must. • 3+ years of B2B sales experience, with a demonstrated track record of driving revenue growth through a consultative and data-driven approach. • Structured and analytical mindset, able to manage long, multi-stakeholder corporate negotiations through to close and to prioritise a pipeline. • Resilient and comfortable handling objections and rejection - cold outreach is a core part of this role. • Skilled at navigating multi-stakeholder corporate sales, engaging procurement, legal, HR, and finance contacts alongside the primary decision maker. • Strong commercial curiosity - genuinely interested in understanding a client's business in order to tailor solutions • Strong cross-team collaborator, able to work effectively with Account Management, Marketing, Product, and the wider DfW EU team to get deals done. • Based in Milan (or willing to relocate). • Highly proficient using Salesforce and Google Sheets (excel) • Quick learner, team player, and thrives within a fast-paced startup environment. • Self-motivated, proactive, and able to take initiative when working autonomously. • Bachelor's degree preferred. **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 3 The total target compensation (OTE - On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €25,200 – €30,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €35.000 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the Team** Our Workforce Management team's primary focus is to ensure we have the right people in the right place at the right time, so customers, merchants, and delivery partners get help as quickly and reliably as possible. The team brings a people-first mindset paired with strategy and operations to achieve its goals, moving quickly, applying first-principles thinking, and focusing on problem-solving to ensure seamless execution. The team manages workforce capacity planning, scheduling, and real-time operations for a large and growing global network of in-house and outsourced support centers, with the goal of delivering an outstanding customer experience reliably, at scale. **About the Role** As a Manager, Workforce Planning, you will lead planning for our rider and merchant support ops, own KPI performance, and partner cross-functionally to keep staffing supply aligned with business priorities. This role flexes across two tracks depending on team needs and where your strengths lie: an Audience-facing track, where you act as the primary bridge between a specific line of business and the Workforce Management function, translating business goals into capacity plans and performance reporting; and a Technical track, where you directly supervise the in-house and outsourced sites, focusing on the technical accuracy of capacity models and the tools behind them. Both tracks require a leader who can navigate ambiguity, identify root causes through data, and manage up and across with clarity and confidence. **You're excited about this opportunity because you will…** • Own capacity plans and scheduling coverage across an integrated scope spanning in-house and outsourced/vendor sites • Own KPI performance — service level, occupancy, over/under staffing, and quality — and lead root-cause analysis and recovery planning when performance slips • Anticipate staffing risks and deviations before they affect service, and put proactive mitigation plans in place • Lead goal-setting for your area and track progress, translating results into clear updates for leadership • Partner cross-functionally to align staffing supply with evolving business priorities, and drive process and efficiency improvements • Communicate performance, blockers, and root causes clearly to leadership while maintaining strong cross-functional relationships • Act as the primary bridge between your assigned line of business and the Workforce Management function • Translate business goals into capacity plans and performance reporting that keep service levels on track • Manage outsourced/vendor relationships tied to your audience, holding partners accountable to staffing commitments and service level targets • Build trust and influence with business stakeholders, surfacing trade-offs and risks clearly and proactively • Own the technical accuracy of capacity models, forecasting methodology, and underlying assumptions • Ensure planning tools and systems are used to their full potential, and lead improvements to the models, templates, and tools themselves • Translate high-level goals into precise, data-driven staffing blueprints the broader team can execute against **We're excited about you because…** • You have 5-7 years of experience in workforce management, capacity planning, or operations, including experience leading or directly managing a team • You're fluent in workforce management fundamentals: capacity planning, forecasting, scheduling, shrinkage, and occupancy • You bring strong analytical rigor and are comfortable with data tools such as SQL, Excel, and Tableau • You have a track record of driving measurable performance improvements across cross-functional teams • You're a confident, clear communicator, able to influence and align stakeholders across functions and levels • You thrive in fast-paced, ambiguous environments and enjoy solving complex problems • You have a Bachelor's degree or equivalent practical experience • You have experience managing outsourced/vendor relationships, including staffing commitments and service level accountability • You're a skilled business partner, comfortable owning KPI outcomes and communicating trade-offs to stakeholders outside of WFM • You bring hands-on experience with workforce management software (e.g., NICE, Verint, Genesys, or Aspect) and forecasting/capacity modeling methodology • You've improved planning tools, models, or templates, and enjoy going deep on the technical mechanics behind a capacity plan Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Territory Manager, London** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Territory Manager to join our London team. This is a hybrid role. In this role, you’ll help us build long-lasting relationships with top local restaurant partners, drive business performance, and expand our selection across London. Get to know our Commercial team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll be joining the Central London team. Central London is our heartland—spanning from Ealing to Canary Wharf and Brixton to Hampstead—home to a thriving, diverse restaurant scene featuring some of our most exciting global brands. Here’s what your day-to-day might look like: • Drive local performance: Boost partner growth through daily face-to-face engagement in your dedicated territory, selling partner marketing, advertising solutions, and on-platform visibility. • Optimise restaurant operations: Collaborate with restaurant owners to enhance operational delivery performance and resolve complex support issues with timely solutions. • Expand territory selection: Identify new partnership opportunities with top restaurants and partner with Account Managers and Business Development teams to onboard them to Deliveroo. • Cultivate partner relationships: Act as a trusted partner and ambassador for Deliveroo, providing strategic advice to help restaurant partners scale their delivery business. • Provide market insights: Act as the strategic eyes and ears on the ground, sharing hyper-local market context and food scene trends with the wider commercial team. **What You’ll Need to Thrive** Essential • Commercial acumen & initiative: Demonstrated experience in commercial, sales, or hospitality environments, with a proactive approach to building strategic B2B partnerships. • Strong communication skills: Outstanding interpersonal and relationship-building abilities, comfortable engaging with business owners face-to-face on a daily basis. • Data & analytical capability: Ability to interpret operational data and spreadsheet tools (Excel/Google Sheets) to guide partner performance and devise data-led growth strategies. • Autonomy & time management: Highly self-motivated with exceptional organizational skills, capable of managing a field-based schedule and adapting to fast-paced environments. • Problem-solving mindset: Strong analytical and critical thinking skills to diagnose operational challenges and implement effective partner solutions. Nice to Have • Language skills: Multilingual capabilities in languages relevant to London's diverse culinary landscape (e.g., Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay). **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. **Our Global Structure** **** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Diversity, Equity and Inclusion** **** At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative , and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnic ity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment pr ocess, you’ ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Merchant Operations Manager** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Operations team is the engine room of Deliveroo’s marketplace—ensuring our three-sided network of consumers, riders, and restaurant and grocery partners runs seamlessly every day. From optimizing delivery logistics to driving operational excellence across high-volume partners, we solve complex problems at scale to power growth across our markets. If you thrive in fast-paced, high-impact environments and want to shape the future of a global marketplace—this is the team for you. We’re looking for a Merchant Operations Manager to join our London team. This is a hybrid role. In this role, you’ll help us improve the delivery operations associated with our largest and highest volume restaurant and grocery partners, ensuring seamless partner launches and optimal delivery performance. Get to know our Operations team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll be joining the Partner Operations team within the UKI Operations department. We focus on improving the customer experience for orders placed with our largest and highest volume restaurant and grocery partners across the UK and Ireland. Here’s what your day-to-day might look like: • Drive delivery operational excellence: Proactively diagnose, resolve, and report on operational bottlenecks for high-volume partners, testing and scaling systematic solutions cross-functionally. • Champion partner feedback in Product: Collaborate closely with Product teams to ensure the voice of the partner is embedded into new feature development and lead rollout across internal and external stakeholders. • Lead partner expansion and launches: Own operational readiness for expanding existing partners and rolling out new sites, ensuring high operational performance from day one. • Partner with Commercial teams: Attend partner Monthly and Quarterly Business Reviews to provide operational updates, align KPIs, and equip commercial leads with tools to improve site performance. • Deliver impactful cross-functional projects: Lead high-impact strategic initiatives (such as Back to Basics and Pay for Performance frameworks), using data to build compelling business cases for senior stakeholders. **What You’ll Need to Thrive** Essential • Proven stakeholder management & influence: Track record of developing strong working relationships with internal and external partners, with demonstrated ability to gain buy-in for strategic initiatives. • Structured project management: Demonstrated experience managing complex, cross-functional projects and stakeholders in a structured, logical way to deliver measurable outcomes. • Data-driven analytical skills: Strong capability to navigate complex data, identify key operational insights, and present clear, compelling business cases. • Proactive problem solver: Inquisitive mindset with a proven ability to challenge the status quo, diagnose operational gaps, and test scalable solutions. • Negotiation & commercial acumen: Ability to align operational performance with commercial strategy, leveraging relationships and robust proposals during partner negotiations. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. **Our Global Structure** **** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your r ole, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Diversity, Equity and Inclusion** **** At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Why Deliveroo** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. **About the role** We are looking for a Business Development Manager based in Rome. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead, and your role will focus on developing new relationships with restaurants and stores. **What you'll be doing** • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert, including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups **Requirements** • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, by phone or by email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious • Fluency in Italian and good command of English **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here, you can expect to: 🔧 Make a visible impact every day. Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire here . **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings), ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are looking for a Business Development Manager based in Parma, Modena. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead and your role will focus on developing new relationships with restaurants and stores. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, through phone or email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious • Chinese language proficiency is a plus Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €17.200 — €26.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. What you'll do? As a Software Engineer at Deliveroo, your individual work contributes to achieving goals in across your team. While you will work with your team and you may lead projects, some of your work will contribute outside of your direct remit. You will report to managers and group leads and together deliver the results. Technical Execution: • You will improve code structure, have an impact on architecture, and review code of any scope produced by your team. • You'll aim to simplify the maintenance and operation of production systems, visibility, operational readiness, and health of your team's systems. Collaboration & Leadership: • As well as leading from the front regarding technical execution, you'll build relationships with other engineering teams and, identify collaboration opportunities. • You'll own larger pieces of work, assist with design and technical / implementation choices and influence the roadmap within your team. • You will take an active role in the hiring process and conducting engineering interviews. This will also extend to the current team where you will support the personal growth of colleagues, encouraging efficiency in their roles. Expectations: We want to emphasise that we don't expect you to meet all of the below but would love you to have experience in some of these areas. • Take pride in readable, well-designed and well-tested software • 3+ years of experience in building Android applications at scale • Kotlin and/or Java experience • Accomplished in scaling Android architecture • 3+ years of experience with Android development tools like Android Studio • Working in a cross-functional team • Knowledge of the Android SDK and AndroidX • Interested in writing Kotlin Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an incredibly exciting space. #LI-NE1 Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. **About the role** We are looking for a Business Development Manager based in Rome. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead, and your role will focus on developing new relationships with restaurants and stores. **What you'll be doing** • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert, including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups **Requirements** • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, by phone or by email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious • Fluency in Italian and good command of English **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here, you can expect to: 🔧 Make a visible impact every day. Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire here . **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings), ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Commercial Manager, Host Kitchens** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Commercial Manager to join our Host Kitchens team. In this hybrid role, you’ll help us cultivate existing relationships with top Host Kitchen Partners that connect restaurant brands with kitchens that have excess capacity all across the UK to bring exciting cuisines and brands to new areas. You'll be focused on driving the growth of this category and reporting directly into the Head of Editions & Host Kitchens. Get to know our Commercial team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll be joining the U.K. & Ireland team. The U.K. & Ireland are our domestic and most mature markets, where our commercial experts manage relationships with the most exciting restaurants across local regions to drive marketplace performance. Here’s what your day-to-day might look like: • Grow restaurant partnerships: Build strong relationships with our Host Kitchen partners through regular face-to-face and remote consultation, ensuring they have the insights, guidance, and support needed to grow. • Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth. • Lead commercial negotiations: Direct commercial discussions to successfully negotiate and renew high-value partner contracts and terms. • Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks. • Own category operations: Lead process improvement initiatives that enable the category to grow at scale and manage internal stakeholder reporting. **What You’ll Need to Thrive** Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: • Proven relationship management: Demonstrated experience managing accounts or cultivating impactful business-to-business relationships. • Commercial and data acumen: Strong financial awareness with the ability to interpret datasets to identify growth trends and influence business decisions. • Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently. • Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes. • Autonomy and initiative: A self-motivated mindset with the ability to work independently, organise your time effectively, and solve problems proactively while out in the field. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. **Our Global Structure** **** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Diversity, Equity and Inclusion** **** At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative , and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnic ity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments durin g the recruitment process, you’ ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. We're looking for a Corporate BDM to join our Milan team. In this role, you'll be an integral part of the Deliveroo for Work (DfW) B2B sales team in Italy, with the primary responsibility of signing up new corporate clients and driving incremental revenue. This role will predominantly focus on the Italian market and will be heavily outreach focused. It requires someone with a real hunter mentality, who is confident picking up the phone and getting meetings booked with key decision makers across target corporations. About Deliveroo for Work Deliveroo for Work (DfW) is on a mission to deliver amazing experiences in the workplace and improve employee wellbeing. We bring the neighbourhood to the office, partnering with thousands of companies across Europe — from tech startups to global law firms — to manage corporate catering and employee food perks through a centralized, high-growth platform. This position is based in Milan with a hybrid working model, and will report to the Corporate Commercial Lead Italy, as part of the wider DfW EU team. We are a global team, with DfW colleagues based across 6 countries. The growth opportunity within the Italian market is huge, with 2026 being a crucial year to scale the business so this role offers the chance to make a real commercial impact. What You'll Be Doing • Growing a comprehensive sales pipeline in Italy by identifying and building relationships with senior stakeholders working at companies across different sectors and industries. • Prospecting through B2B lead-gen databases, combined with cold-calling, email outreach, and networking, events, and referrals. • Creating bespoke pitch decks and commercial quotations based on specific client use-cases, and handling commercial negotiations to convert target accounts. • Owning the full sales cycle end to end, from prospecting through to closing and client activation. • Hitting assigned monthly & quarterly KPIs including calls, meetings, activation rate, and revenue • Guiding new accounts through onboarding, overseeing amazing order experiences, and working closely with the Account Management team to ensure seamless handovers and client retention. • Utilising Salesforce, Google Sheets, Looker report, and present on sales performance, pipeline, and growth strategies. • Assisting with ad hoc tasks that fall under DfW's scope, such as attending trade events, supporting marketing activations, providing data reports, and chasing overdue client invoices. • Being proactive in helping to improve sales processes and tools, and shortening the sales cycle. What You'll Need to Thrive • Excellent verbal and written communication skills in Italian and English are a must. • 3+ years of B2B sales experience, with a demonstrated track record of driving revenue growth through a consultative and data-driven approach. • Structured and analytical mindset, able to manage long, multi-stakeholder corporate negotiations through to close and to prioritise a pipeline. • Resilient and comfortable handling objections and rejection - cold outreach is a core part of this role. • Skilled at navigating multi-stakeholder corporate sales, engaging procurement, legal, HR, and finance contacts alongside the primary decision maker. • Strong commercial curiosity - genuinely interested in understanding a client's business in order to tailor solutions • Strong cross-team collaborator, able to work effectively with Account Management, Marketing, Product, and the wider DfW EU team to get deals done. • Based in Milan (or willing to relocate). • Highly proficient using Salesforce and Google Sheets (excel) • Quick learner, team player, and thrives within a fast-paced startup environment. • Self-motivated, proactive, and able to take initiative when working autonomously. • Bachelor's degree preferred. **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 3 The total target compensation (OTE - On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €25,200 – €30,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €35.200 — €44.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We're looking for a Senior Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office). This role sits in our Consumer Org, where you'll work on recommendation problems with direct, measurable impact on how customers discover relevant content. You’ll collaborate with experienced scientists and engineers across DoorDash, Deliveroo and Wolt, learning from multiple recommendation systems while helping shape the next generation of the experience. **What You'll Be Doing** • Design, develop and improve recommendation, ranking and retrieval models that surface relevant restaurants, dishes, items and content to customers. • Own applied ML problems end to end: frame the problem, analyze data, develop models, define offline evaluation, run experiments and monitor production performance. • Develop methods that balance relevance with product and customer needs, such as diversity, availability, business constraints and changing user intent. • Collaborate closely with Software Engineers, ML Engineers, Product Managers and Analysts to turn scientific insights into reliable customer-facing products. • Evaluate and apply state-of-the-art ML methods where they meaningfully improve recommendation quality, robustness or efficiency. • Contribute to a high bar for applied-science practice through technical reviews, knowledge sharing and thoughtful experimentation. **What You'll Need to Thrive** • You have substantial hands-on experience applying machine learning to real-world problems and a track record of bringing models from development into production; a PhD with relevant applied research experience is equally welcome. • You have experience with recommendation systems, ranking, retrieval, personalisation, or closely related ML problems. • You can independently turn an ambiguous customer or product problem into a well-scoped ML approach, make sound trade-offs and drive it to a measurable outcome. • You are proficient in Python and experienced with modern ML frameworks and large-scale data processing. • You understand how to evaluate ML systems rigorously, including offline metrics, experiment design and interpreting online results. • You communicate complex technical ideas clearly and work effectively with cross-functional partners. **Why Join Us?** At Deliveroo, you'll do work that matters—solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you're rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. About the role We are looking for a Business Development Manager based in Bologna, Parma, Modena. This is a rare opportunity to become a founding and important member of a growing, well-funded company. You'll collaborate with Italy's most premium and regarded restaurants. As a member of the regional sales team, you will report to the Sales Lead and your role will focus on developing new relationships with restaurants and stores. What you'll be doing • Map, prospect, pitch and close new restaurants across your region in an organised fashion. This means being an area-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most • Support partners in joining Deliveroo, providing the best experience to them • Communicate (physical visits, email, calls, or social media) with restaurants to demonstrate Deliveroo technology • Help restaurant owners/managers overcome any barriers or hesitations • Attend restaurant and food meet-ups Requirements • You must be comfortable with targeting new business and have Sales Experience • The job requires confidence or experience dealing with partners/customers, whether it be face-to-face, through phone or email • Experience in demonstrating product and industry knowledge to clients • You will need to be comfortable with negotiations • Knowledge of the restaurant industry is a significant plus • You will need to be tenacious • Fluency in spoken and written Chinese Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . **Compensation** • National Collective Agreement (CBA): CCNL Commercio e Terziario • Classification Level: Livello 4 The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €35,200 – €44,000 gross per year, of which the base salary range is €17,200 – €26,000. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner! The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met. Pay Range: €17.200 — €26.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Field-Based Business Development Representative, Mandarin Speaking - Edinburgh** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Field-Based Business Development Representative, Mandarin Speaking to join our Edinburgh team. This is a hybrid role. In this role, you’ll help us build relationships with new Chinese restaurant partners across Edinburgh and surrounding cities, improving our proposition for customers and identifying ways to continue our fast growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. **What You’ll Be Doing** You’ll be joining the Chinese Category team. The Chinese Category team works alongside our entire UKI Commercial teams to drive Deliveroo’s performance across local markets, focusing on signing the best cuisine selection and expanding our footprint within this high-growth sector. Here’s what your day-to-day might look like: • Drive regional restaurant acquisition: Map, prospect, pitch, and close high-value Chinese restaurant partners across Edinburgh and surrounding territories to expand our local marketplace selection. • Execute strategic business development: Engage directly with independent restaurants in Mandarin or Cantonese via physical visits, phone calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology. • Own the commercial onboarding journey: Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners. • Secure early partner success: Actively support and monitor new restaurant performance within their first eight weeks on the platform to maximise their long-term growth. • Act as a local territory expert: Build deep insight into the regional Asian culinary scene, travelling across Edinburgh and adjacent areas to identify key brands that local customers crave. **What You’ll Need to Thrive** **Essential** • Language proficiency: Fluency in Chinese Mandarin with the ability to negotiate and build professional commercial partnerships. • Proven new business acquisition: Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets. • Commercial negotiation skills: Strong commercial acumen with the ability to handle negotiations, understand marketplace economics, and structure profitable, sustainable deals. • Autonomy and field-based resilience: A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects. • Right to work: Valid and current right to work in the United Kingdom. **Nice to Have** • Additional language skills: Professional command or working knowledge of Cantonese. • Mobility requirement: Possession of a valid UK driving licence and access to a personal vehicle to facilitate travel across surrounding regions. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . **Our Global Structure** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Diversity, Equity and Inclusion** At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Head of Public Policy, Italy Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy. What You’ll Be Doing You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe. Here’s what your day-to-day might look like: • Policy & Regulatory Tracking: Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams. • Targeted Advocacy & Engagement: Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes. • Stakeholder Relations: Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy. • Strategic Representation: Represent Deliveroo in government consultations, public forums, and industry & union negotiations. • Cross-Functional & Internal Advisory: Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions. What You’ll Need to Thrive Essential • Demonstrated Public Policy Leadership: Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy. • Political & Regulatory Expertise: Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks. • Stakeholder Network: Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders. • Bilingual Communication Skills: Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences. • International Matrix Experience: Proven ability to navigate, advise, and execute within a fast-paced, global organization. • The Right Attributes, Competencies & Capabilities: high level of ambition, strong leadership capabilities, collaborative mindset, creativity, and willingness to explore new approaches. • Academic Background: University degree in law, public policy, political science, or a related field. Nice to Have • Platform & Tech Industry Experience: Understanding of gig economy regulatory frameworks, labor affairs, marketplace platforms, or e-commerce policy. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the team** United Kingdom & Ireland (UK&I) is the largest market for Deliveroo and is at the forefront of strategic, commercial and operational innovation. Our partner-facing commercial teams present one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our partners potential in key categories. **About the role** We are looking for a Client Partner to join our UKI Commercial team in the Chinese Category. Reporting to the Head of Chinese Category, this is an exciting opportunity to drive the growth of Chinese restaurants across UKI. You will manage a team of Commercial Account Managers who manage and sign the highest performing Chinese restaurants around the UK and Ireland.This position will focus on the regions outside of London. The role will be commercially focused and require cross-functional collaboration with different teams across the Deliveroo business (e.g. Regional Managers, Sales, Finance and Marketing) to ensure the Chinese Category is performing to its best. **What you'll be doing** • Category Leadership: working not just with your direct team, but with regional commercial teams across UK & Ireland, technology, marketing and partnerships to maximise and grow the Category. • Line management: managing a direct team of Chinese commercial account managers based in our key strategic regional locations. • Portfolio management: you’ll own the relationship with some of our biggest partners, helping them grow their business, in order to grow ours. • Commercial Acumen: lead your commercial team to negotiate effectively with restaurants to achieve the best outcomes for Deliveroo and grow the partners business. • Role Model: A leader within the team, you will be responsible for driving up sales and commercial performance across the Category including role modelling best-in-class behaviours, managing commercial managers supporting them to hit team targets and grow their portfolios. • Delivering programmes: as a leader in our business, you’ll lead the delivery and performance of large commercial programmes by working across regional, commercial and project teams based in and out of Head Office. • Tasting: Sample food from a variety of high quality establishments and attend restaurant and food meet ups. Enjoy the restaurant scene and have a passion for all the different aspects of Chinese cuisine. **Requirements** • 5+ sales and commercial experience in a similar market and industry. • A strong leader, able to influence colleagues both inside and outside of our organisation in order to achieve our business goals. • Capable of managing cross functional initiatives to improve ways of working and commercial outcomes. • Fluent Mandarin speaker. This is a real must as most of our Chinese partners prefer to communicate in Mandarin. • Experienced manager, managing a direct team of commercial managers and ensuring that they hit targets by supporting their clients' performance. • Strong negotiator, able to structure win-win deals for restaurants and for Deliveroo • Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo. • Be able to demonstrate product and industry knowledge to clients. • Effective relationship-building and communication skills whether face to face, through phone, WeChat or email. • Have an interest in all things food and restaurants. • Be tenacious and motivated. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **The Team** The UK & Ireland are Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product & Technology and Global Consumer and Restaurant teams. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. In the Regional team we oversee all 3 sides of our marketplace (restaurants, consumers and riders). As part of the regional UKI team, you will manage relationships with the most exciting restaurants in your city and region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential. **The Role** As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have 3 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will ideally be based in Dublin but this role covers Deliveroo's restaurant, grocery, new vertical & strategic partner base across Regional Ireland, encompassing Cork, Limerick, Galway and Belfast, along with emerging Irish markets. The territory spans both Republic of Ireland and The North of Ireland, requiring comfort operating across two jurisdictions with distinct commercial and regulatory dynamics. **What you'll do** • Lead the strategy for markets within your region - Cork, Limerick, Galway and Belfast • Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region • Set and achieve regional targets • Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams) • Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants • Lead important negotiations for new restaurant partners within your region • Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes • Work with your local marketing team to accelerate revenue growth Requirements • 7+ years working in commercially focused roles • Highly analytical • Mix of both strategy and execution experience • Comfortable handling negotiations with business owners or C-suite operators • Relationship-building and communication skills whether face-to-face, through phone or email • You will be in the field often which will require travel (2 days per week) so must be able to drive and have a car • Previous general management experience, or experience running your own business would be desirable **Why Deliveroo** Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. **Workplace & Benefits** At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **About the role At Deliveroo Belgium** Our CRM and customer engagement efforts are evolving, and with it, the opportunity for a curious and enthusiastic intern to grow alongside us. We are looking for a flexible, eager-to-learn CRM Intern who will play a key role in operational campaign execution and performance tracking, while being fully immersed in how we engage, retain, and grow our customer base. This internship is designed for someone who may not yet have a fully defined skillset, but who is excited to understand how customer communications are managed at scale, how data informs marketing decisions, and how campaigns drive business impact. We will support you every step of the way, helping you build strong analytical and operational skills with real impact from day one. **What you’ll do** • CRM Campaign Operations (core responsibility) • Support the day-to-day execution of CRM campaigns (email, push notifications) • Build and schedule campaigns in CRM tools, ensuring accuracy in targeting, content, and timing • Manage and push live customer communications (e.g. promotional messages, lifecycle campaigns) • Assist in the creation and localization of campaign content across different channels and audiences • Perform quality checks (QA) before launch to ensure a smooth customer experience • Act as a key operational link between campaign planning and execution • Performance Tracking & Analytics Monitor campaign performance (open rates, click-through rates, conversions, retention) • Support the creation of regular CRM performance reports • Analyze campaign results and help identify trends, insights, and improvement opportunities Assist in A/B testing initiatives and summarize key learnings • Exposure to CRM Strategy & Business Thinking Work closely with the CRM manager to understand how engagement strategies are defined • Contribute to campaign reviews and learn how performance insights inform decisions • Support preparation of presentations and materials for internal stakeholders • Learning & Growth Gain hands-on experience with CRM tools and customer data • Learn how to translate data into actionable insights • Develop a strong understanding of how CRM contributes to growth and customer retention • Progressively take on more ownership as your skills and confidence grow **Who we’re looking for** We are not looking for a “perfect” profile, we are looking for potential. You might be a great fit if you are: • Curious, proactive, and motivated to learn quickly • Comfortable working with data and interested in analytics • Organized and detail-oriented (especially important for campaign execution) • Interested in customer behavior, marketing, and business growth • Comfortable asking questions and open to feedback • Able to adapt in a fast-moving environment where priorities evolve **Requirements** • Currently studying towards a Bachelor’s or Master’s degree in Belgium (e.g. business, economics, marketing, or similar) • Available for a 6-month internship (with potential extension up to 12 months) • Comfortable working in English (French and/or Dutch) • Basic familiarity with Google Sheets / Excel (data handling) • Interest in CRM tools or marketing automation is a plus **What you’ll gain** • A hands-on, high-impact internship in a fast-growing international company • Direct exposure to CRM operations, customer engagement, and analytics • A steep learning curve in both marketing execution and data analysis • Mentorship and guidance from experienced team members • A vibrant and friendly office environment in Brussels Opportunities for both personal and professional development And yes, great food 🍕 **About Deliveroo** Deliveroo is on a mission to transform the way people experience food. We combine operational excellence with bold thinking, moving fast while staying detail-oriented. Every day brings new challenges and opportunities to grow, and we’re looking for people who want to grow with us. This internship is an ideal starting point for students who want to learn how customer engagement works in practice, develop analytical skills, and make a meaningful contribution early in their career. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Marketing Intern** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Marketing Intern to join our team. In this role, you’ll gain hands-on experience supporting a variety of projects, from social media coordination to community engagement, helping us grow our brand presence. **What You’ll Be Doing** You’ll be joining the Brand & Experience team. We are a creative and fast-paced group dedicated to making Deliveroo the world’s most loved delivery brand. You will play a key role in assisting with day-to-day tasks and contributing to the success of our local marketing efforts. **Here’s what your day-to-day might look like:** • Support Campaigns: Assist in the planning and organisation of key marketing campaigns, collaborating across the team to ensure smooth execution. • Coordinate Social Media: Build monthly content schedules and coordinate filming opportunities with internal teams and external agencies. • Manage Ambassadors: Help manage partnerships with brand ambassadors, including coordination, performance tracking, and planning. • Drive Community Engagement: Interact with our audience by responding to messages and comments, actively seeking ways to increase brand visibility. • Create Content: Support the team with the creation and distribution of engaging content across multiple digital channels. **What You’ll Need to Thrive** • Essential Educational Background: Currently pursuing a degree in Marketing, Communications, or a related field. • Organisation Skills: Proven ability to manage multiple tasks and stay organised in a fast-paced environment. • Communication: Excellent written and verbal communication skills with a keen eye for detail. • Digital Savvy: A strong understanding of social media platforms and current digital trends. • Proactive Mindset: An enthusiastic, "can-do" attitude with a genuine eagerness to learn and take on new challenges. **Nice to Have** • Experience using content creation tools (e.g., Canva, CapCut, or Adobe Suite). • Previous experience in a customer-facing or community-focused role. **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. **Working here you can expect to:** 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Pourquoi Deliveroo ?** Nous transformons la façon dont le monde mange et fait ses courses en rendant leur accès plus pratique et agréable. Nous connectons les consommateurs, les restaurants, les magasins et les cyclistes. Nous donnons à chaque personne la possibilité d'acheter ce qu'elles veulent, comme elles le veulent, quand elles le veulent et où elles le veulent. Nous sommes une entreprise axée sur la technologie, à l'avant-garde d’un secteur qui connaît une des expansions les plus rapides au monde. Nous avançons rapidement, valorisons l'autonomie, et sommes toujours en recherche de nouvelles idées et de personnes talentueuses pour nous rejoindre! **Descriptif du poste :** En tant que Account Manager – Paris, vous serez responsable du succès de votre portefeuille de comptes stratégiques, afin de mettre en place les outils les plus pertinents pour nos utilisateurs. Vous reporterez directement au Client Partner en place. Vos principales missions : • Gérer un portefeuille de restaurants clés dans des secteurs matures, nécessitant une réelle expertise et une attention particulière. • Créer un partenariat privilégié et durable en apportant votre expertise Food Tech, en tant qu’expert(e) de votre zone/ville. • Optimiser la rentabilité de votre portefeuille et proposer un accompagnement personnalisé, construit sur le long terme avec l’appui de la data. • Soyez un expert de votre zone et assurer le rayonnement de Deliveroo grâce à une vision 360 : account management, sales, marketing, opérations. • Analyser la performance de votre portefeuille et prendre les mesures adéquates. Faire des recommandations directes au Client Partner, faire preuve d’agilité et d’ouverture à la nouveauté. Deliveroo est une entreprise en mouvement, avec des outils et options à déployer à un rythme soutenu. • Suggérer et mettre en œuvre des campagnes marketing et promotionnelles adaptées à votre portefeuille. • Suivre de près les opérations pour optimiser l’expérience à la fois des restaurants partenaires et des clients. **Votre expérience et vos qualités :** • 2 à 3 ans d’expérience minimum sur un poste similaire. • Capacité à négocier, anticiper des discussions commerciales, entreprendre les actions nécessaires pour maintenir un portefeuille de qualité (discussions contractuelles, négociation d’outils commerciaux, etc.) et atteindre les objectifs (OKRs). • Capacités d’analyse data afin d’y tirer des axes de croissance nécessaires au développement de vos comptes. • Capacité à garder le contrôle de son portefeuille Partenaires, à observer les tendances du marché et à fournir des retours en temps réel à ses partenaires et à son manager. • Expertise terrain : proche de vos partenaires, vous êtes capable d’assurer une veille concurrentielle qualitative sur votre portefeuille et votre secteur. • Capacité à convaincre et à influencer vos partenaires pour atteindre les objectifs fixés, tout en respectant les valeurs de Deliveroo. • Proactivité et capacité à tirer des conclusions des résultats de vos actions pour faire des recommandations pertinentes aux partenaires. • Compréhension et appropriation rapide des objectifs à atteindre, avec autonomie et détermination. • Capacité à mettre en place des actions personnalisées et cohérentes avec les besoins des partenaires et les directives managériales. • Capacité à identifier, comprendre et analyser les données de performance commerciale et opérationnelle sur l’ensemble de votre portefeuille dans une logique d’excellence de service. • Maîtrise de l’anglais (écrit/parlé) pour défendre un point de vue et communiquer efficacement. • Capacité à construire des relations commerciales durables afin de faire de Deliveroo la référence de la “food” aux yeux de nos partenaires. **Environnement de travail & avantages** Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste. **Diversité** Nous sommes convaincus qu'un excellent environnement de travail est celui qui reflète le monde dans lequel nous vivons dans toute sa diversité. Nous ne portons aucun jugement sur ce qui fait de vous la personne que vous êtes - que ce soit votre genre, votre race, votre sexualité, votre religion ou même une aversion secrète pour la coriandre! À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Commerciale développe des partenariats durables avec des restaurants et commerçants partout en France afin de les accompagner dans leur croissance grâce à des solutions innovantes, une approche orientée data et une excellence opérationnelle au quotidien. Nous recherchons un(e) Account Manager pour rejoindre notre équipe en France, dans un environnement de travail hybride avec des déplacements réguliers sur votre secteur. Dans ce rôle, vous contribuerez activement au développement et au succès d’un portefeuille stratégique de partenaires restaurants, tout en garantissant la meilleure expérience possible à nos partenaires comme à nos clients. ✨ Découvrez notre équipe Commerciale - ce qui nous anime, notre façon de travailler et ce que vous pouvez attendre de nous. **Ce que vous ferez au quotidien** Au sein de notre équipe Commerciale Régionale, vous accompagnerez vos partenaires restaurants dans le développement de leur activité sur Deliveroo. Votre rôle sera à la fois stratégique, analytique et relationnel. Vos principales missions : • Gérer et développer un portefeuille stratégique de restaurants partenaires sur des marchés matures • Construire des relations solides et durables avec vos partenaires en devenant leur interlocuteur(trice) privilégié(e) et expert(e) Food Tech sur votre secteur • Analyser les performances commerciales et opérationnelles afin d’identifier des leviers de croissance et des opportunités d’optimisation • Recommander et déployer des campagnes marketing et promotionnelles adaptées aux besoins de votre portefeuille • Collaborer étroitement avec les Regional et City Managers afin de partager des recommandations stratégiques et des insights marché • Accompagner les partenaires dans l’amélioration de leurs opérations et de l’expérience client • Réaliser une veille concurrentielle régulière afin d’anticiper les tendances et identifier de nouvelles opportunités de développement **Ce qu’il vous faut pour réussir** Notre candidat(e) idéal(e) possède une expérience solide dans plusieurs des domaines suivants, ainsi qu’une forte envie d’apprendre et d’évoluer dans un environnement dynamique : • Expérience en gestion de comptes stratégiques ou en développement de partenariats commerciaux • Excellentes compétences relationnelles et capacité à construire des partenariats de confiance sur le long terme • Solides compétences en négociation et en gestion commerciale • Capacité à analyser des données de performance et à transformer les insights en actions concrètes • Autonomie, sens des priorités et capacité à gérer plusieurs sujets simultanément • Esprit proactif, orienté résultats et amélioration continue • Très bonnes compétences en communication en français et en anglais, à l’écrit comme à l’oral Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .
Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Head of Communications & PR, Italy** ** ** Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Head of Communications & PR, Italy to join our Rome or Milan team. This is a hybrid role. In this role, you’ll help us build our public narrative, elevate our brand positioning, and safeguard our reputation in a key international market. **What You’ll Be Doing** You’ll be joining the International Communications team, acting as a crucial strategic partner to the Italian General Manager and local leadership team. Here’s what your day-to-day might look like: • Strategic Reputation Management: Plan and execute local communications and PR strategies that align with global goals, proactively shaping Consumer, Policy, and Merchant narratives across Italy. • Issues & Crisis Leadership: Lead crisis communications and manage sensitive topics, ensuring close alignment with local leadership and global teams during high-stakes situations. • Media Relations & Ambassadorship: Build trusted relationships with key Italian media, act as a spokesperson, and coach local leadership for interviews. • Agency & Digital Storytelling: Direct our local PR agency to deliver creative, digital-first B2B and B2C campaigns across earned and owned channels. • Cross-Functional Policy Alignment: Partner with Policy, Legal, Marketing, and Operations to translate complex platform and economic topics into compelling public messaging. • AI & Innovation: Leverage a range of AI tools to make your work more efficient, impactful, and creative. **What You’ll Need to Thrive** Essential • Demonstrated PR Leadership: Significant experience leading external communications, crisis management, and media relations in-house or within an agency setting. • Bilingual Fluency: Exceptional written and verbal communication skills in both Italian and English, with proven ability to distill complex topics for diverse audiences. • Stakeholder & Agency Management: Proven ability to manage agency partners and navigate complex matrix environments with senior internal stakeholders. • Media Network: Established relationships with key media outlets, journalists, content creators and commentators in Italy. • Digital-First Approach: Experience leveraging social media platforms, online channels, and AI-driven tools to amplify media campaigns. Nice to Have • Tech Sector Experience: Strong understanding of the technology, marketplace, or delivery platform sectors. ** ** **Why Join Us?** At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . **Our Global Structure** Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. **Diversity, Equity and Inclusion** At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion. Pay Range: €90.400 — €113.000 EUR Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .