Dutchie

About Dutchie Founded in 2017, Dutchie is an all-in-one technology platform powering the cannabis industry with Point of Sale , E-commerce , Payments , and Loyalty & Marketing . Through our technology, we’re helping cannabis businesses start, operate, and grow with confidence. With software that simplifies their operations, our customers can focus on what matters most—bringing the benefits of cannabis safely to consumers. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Role Join us in our pursuit to provide dispensaries and their customers the absolute best online and in store experiences. We're seeking an Account Executive to join our dynamic sales team and contribute to our position as an industry leader. In this role, you will have ownership of the entire sales process from beginning to end. We’re seeking someone who’s driven to win and embodies a consultative sales approach. You are process-oriented, emotionally intelligent, and have a concrete grasp of the SaaS industry. This is a work-from-home role based in the US (Northern California) with up to 50% travel within the states. What You'll Do… Build and nurture a strong sales pipeline. Conduct compelling online and in-person demos. Develop and execute a strategic plan for your territory to meet monthly, quarterly, and annual revenue targets. Maintain up-to-date and accurate customer and deal information in Salesforce for precise territory management and reporting. Collaborate with various teams to ensure seamless transitions and timely launches. Embody Dutchie’s values: It's All About The Customer, “We” Not “I”, Focus On Outcomes, Get There Fast, Embrace Different Perspectives, Get Shit Done, and Be Direct, with Empathy, Utilize First Principles. Become an expert on the California Cannabis market What You Bring Exceptional Sales Background: Proven track record of consistent success in B2B sales. Strong Business Acumen: Robust understanding of business principles and the ability to align Dutchie's solutions with clients' strategic objectives. Cross-functional Collaboration: Experience working collaboratively with various teams to drive successful customer outcomes. Strategic Thinker: Ability to think strategically and identify opportunities for revenue growth. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt to evolving market conditions. Growth Mindset: Demonstrates resilience, grit, curiosity, coachability, and emotional intelligence, fostering continuous personal and professional development. Software as a service (SaaS) industry experience required. It’s a Bonus If You… Have experience in cannabis or fintech Compensation and Benefits We are targeting an OTE of $144,000 - $188,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Comprehensive medical, dental and vision insurance plans to ensure you always have the best care Equity packages in the form of stock options Work-from-home office stipend ($700 to make your space as great as possible! Think new desk chair, monitor, printer, etc.) Monthly cell phone and internet stipend Parental leave paid at 100% FTO (flexible time off) in addition to company holidays At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

About Dutchie Founded in 2017, Dutchie is an all-in-one technology platform powering the cannabis industry with Point of Sale , E-commerce , Payments , and Loyalty & Marketing . Through our technology, we’re helping cannabis businesses start, operate, and grow with confidence. With software that simplifies their operations, our customers can focus on what matters most—bringing the benefits of cannabis safely to consumers. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Role Join us in our pursuit to provide dispensaries and their customers the absolute best online and in store experiences. We're seeking an Account Executive to join our dynamic sales team and contribute to our position as an industry leader. In this role, you will have ownership of the entire sales process from beginning to end. We’re seeking someone who’s driven to win and embodies a consultative sales approach. You are process-oriented, emotionally intelligent, and have a concrete grasp of the SaaS industry. This is a work-from-home role based in the US (Illinois) with up to 50% travel within the state, and surrounding Mid-Western market. What You'll Do… Build and nurture a strong sales pipeline. Conduct compelling online and in-person demos. Develop and execute a strategic plan for your territory to meet monthly, quarterly, and annual revenue targets. Maintain up-to-date and accurate customer and deal information in Salesforce for precise territory management and reporting. Collaborate with various teams to ensure seamless transitions and timely launches. Embody Dutchie’s values: It's All About The Customer, “We” Not “I”, Focus On Outcomes, Get There Fast, Embrace Different Perspectives, Get Shit Done, and Be Direct, with Empathy, Utilize First Principles. Become an expert on the Illinois Cannabis market What You Bring Location: You must live in Illinois. Exceptional Sales Background: Proven track record of consistent success in B2B sales. Strong Business Acumen: Robust understanding of business principles and the ability to align Dutchie's solutions with clients' strategic objectives. Cross-functional Collaboration: Experience working collaboratively with various teams to drive successful customer outcomes. Strategic Thinker: Ability to think strategically and identify opportunities for revenue growth. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt to evolving market conditions. Growth Mindset: Demonstrates resilience, grit, curiosity, coachability, and emotional intelligence, fostering It’s a Bonus if You… Have experience in cannabis or fintech You’ll Get… We are targeting a starting salary of $144,000 - 188,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Full medical benefits including dental and vision plans to ensure you always have the best care. Equity packages in the form of stock options to all employees. Technology (hardware, software, reading materials, etc..) allowance Flexible vacation and sick days At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Job As a Business Development Representative on our outbound team, you'll find and open doors with dispensaries that haven't discovered Dutchie yet. You'll build target lists, run sequences, and start conversations that turn into qualified meetings for our Account Executives and Account Managers. To succeed here, you'll need to be curious about the businesses you're prospecting into, resourceful when a first attempt doesn't land, and genuinely energized by the grind of top-of-funnel outbound — the volume, the research, the follow-up. This role sits on a strong, growing sales team and comes with real coaching and mentorship as you ramp. You'll need to move comfortably across systems and adapt quickly as our outbound motion takes shape — prioritizing the accounts and activities that create the most pipeline. Your success will be rooted in consistent activity, sharp messaging, and a coachable mindset that keeps improving week over week. What You'll Do… Outbound Prospecting: Build and work target account lists across U.S. dispensaries, using state, license status, and market maturity to prioritize who you reach out to and when. Multi-Channel Outreach: Run cold and warm outreach across call, email, and social, using the Dutchie Revenue Playbook to deliver consistent, proof-point-driven messaging that resonates with dispensary owners and operators. Meeting Generation: Book qualified meetings for Account Executives and Account Managers, and manage a clean handoff so context and momentum aren't lost. Pipeline Hygiene: Log activity, disposition, and source data accurately in HubSpot and Salesforce (Legacy and Greenpath), giving leadership reliable visibility into pipeline health. Performance & Coaching: Hit weekly and monthly activity and meetings-booked targets, and show up for regular 1:1 coaching and Gong call reviews to keep sharpening your messaging and objection handling. Market Intelligence: Share what you're hearing in the field — competitive signals, regional trends, buying triggers — so the team can keep refining how we target and message. What You Bring 1+ years of experience in a sales, BDR/SDR, or outbound prospecting role, preferably within B2B SaaS or tech. A track record of hitting activity and pipeline-generation targets in a metrics-driven environment. Strong written and verbal communication skills, with the confidence to cold call and the ability to write outreach that doesn't sound templated. Comfort working in a CRM (Salesforce, HubSpot, or similar) and following a defined process for logging activity and disposition. A coachable, growth-oriented mindset — you want mentorship from a strong team and a path toward Account Executive or Account Management. Genuine curiosity about the cannabis retail industry and a willingness to learn the regulatory nuances that shape how dispensaries buy. Organizational skills to manage a high volume of accounts and outreach without losing attention to detail. It’s a Bonus if You… Have prior outbound (not just inbound) sales experience and can speak to how you build and prioritize a target account list. Have experience with sales engagement/sequencing tools and call intelligence platforms (e.g., Gong). Have sold into retail, POS, fintech, or another regulated or vertical SaaS market. Have exposure to or interest in the cannabis industry specifically. You’ll Get… We are targeting a starting salary of $50,000 - $65,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Full medical benefits including dental and vision plans to ensure you always have the best care. Equity packages in the form of stock options to all employees. Technology (hardware, software, reading materials, etc..) allowance Flexible vacation and sick days At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual

About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Job We are seeking a Financial Operations Specialist to support our Finance and Accounting teams with a focus on billing, collections, and accounts receivable processes. This role is ideal for someone early in their career who is eager to develop expertise in financial operations within a fast-paced environment. Reporting to the Financial Operations Supervisor, you will play a vital role in ensuring timely billing, supporting collections, and maintaining accurate financial records. What You'll Do… Billing & Accounts Receivable Process and reconcile customer invoices, ensuring accuracy and timely distribution. Recognize and update billing errors. Monitor accounts receivable aging and assist in resolving overdue accounts through follow-up and collaboration with internal teams. Process Improvement Assist in the development and implementation of new processes and procedures to enhance the efficiency of billing and collections. Identify and recommend opportunities for process improvements in the order-to-cash cycle. Reporting & Reconciliation Prepare regular reports on billings status, payments as it relates to collections progress, and key metrics as appropriate. Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting. Collaboration Work closely with cross-functional teams, including Sales, Customer Success, Implementation, and Business Systems, to address customer billing inquiries and ensure a smooth billing experience. Assist with internal and external audits by providing requested documentation and supporting audit inquiries. Collections & Cash Application Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently. Apply customer payments to appropriate accounts and ensure accurate record-keeping. What You Bring Bachelor’s degree in Accounting, Finance, or a related field (or equivalent work experience). 1-3 years of experience in accounts receivable, billing, or financial operations. Strong attention to detail and a proactive approach to problem-solving. Excellent written and verbal communication skills. Ability to manage time effectively and meet deadlines in a fast-paced environment. Proficiency in Microsoft Excel and familiarity with financial software (experience with Salesforce, Sage Intacct or Zuora is a plus). A collaborative mindset and a willingness to learn and grow within the role. Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use in a work setting), with an interest in leveraging AI to improve efficiency in financial operations. Demonstrated curiosity and follow-through: builds enough product and domain expertise to represent launches credibly with stakeholders and customers, and validates rather than assumes. Experience improving cross-functional processes, systems, or tooling and driving those changes through adoption. Excellent written and verbal communication; able to influence senior stakeholders, hold a line on scope or timeline with empathy, and adapt communication for technical, GTM, and customer audiences. You’ll Get… We are targeting a starting salary of $56,000 - $74,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Full medical benefits including dental and vision plans to ensure you always have the best care. Equity packages in the form of stock options to all employees. Technology (hardware, software, reading materials, etc..) allowance Flexible vacation and sick days At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and

About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Job We are seeking a Financial Operations Intern to support our Finance and Accounting teams with hands-on exposure to billing, cash application, collections, and partner payment processes. This role is ideal for a student or recent graduate looking to build practical experience in financial operations within a fast-paced environment. Reporting to the Revenue Lead, you will assist with a range of operational tasks that keep our billing, payments, and reconciliation processes running smoothly. This is a part-time role at approximately 30 hours per week. What You'll Do… Collections & Cash Application Support collections efforts by engaging with customers to resolve payment issues professionally and efficiently. Apply customer payments to appropriate accounts and ensure accurate record-keeping. Reporting & Reconciliation Prepare regular reports on payment status, cash reconciliations, and key metrics as appropriate. Support month-end close activities by reconciling Accounts Receivable and contributing to financial reporting. Collaboration Work closely with cross-functional teams, including Collections, Sales, Customer Success, Implementation, and Business Systems, to address customer payment inquiries. Assist with internal and external audits by providing requested documentation and supporting audit inquiries. Process Improvement Assist in the development and implementation of new processes and procedures to enhance the efficiency of accounts receivable. Identify and recommend opportunities for process improvements in the order-to-cash cycle. Customer & Payment Support Investigate and respond to payment questions and requests Monitor and respond to Zendesk tickets related to billing and payments. What You Bring Currently pursuing or recently completed a degree in Accounting, Finance, or a related field. Strong attention to detail and a proactive approach to problem-solving. Excellent written and verbal communication skills. Ability to manage time effectively and meet deadlines in a fast-paced environment. Proficiency in Microsoft Excel; familiarity with financial or billing software (e.g., Salesforce, Sage Intacct, Zuora, Zendesk) is a plus. A collaborative mindset and eagerness to learn financial operations fundamentals. Experience with or exposure to AI-powered tools (e.g., through coursework or hands-on use), with an interest in leveraging AI to improve efficiency in financial operations. You’ll Get… The hourly rate for this internship is $18–$25/hour. This is a temporary, hourly internship position and is not eligible for the full-time employee benefits package. Interns will receive company-provided technology needed to perform their work. At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Job We are seeking a detail-oriented, highly curious Senior Tax Analyst to join our finance team. This position is ideal for a professional with a foundational tax background who is ready to take on greater responsibility in corporate tax provisioning, general ledger accounting, and cross-departmental collaboration.In this role, your work will be reviewed by senior tax leadership, providing a strong mentorship environment where you can refine your technical skills and deepen your understanding of corporate tax operations. What You'll Do… Tax Accounting & Provision (ASC 740): Lead the preparation and calculation of quarterly and annual income tax provisions under ASC 740. Prepare deferred tax asset/liability calculations, tax basis balance sheets, and valuation allowance analyses. Assist with tax footnote disclosures and tax rate reconciliations. Indirect Tax & Sales Tax Management: Reconcile monthly, quarterly, and annual sales and use tax returns across multiple state and local jurisdictions. Audit and verify customer exemption certificates and resolve billing tax disputes. Support state and local sales tax audits by gathering documentation and transaction details. General Ledger & Financial Reconciliation: Prepare month-end, quarter-end, and year-end tax-related general ledger journal entries. Perform detailed monthly balance sheet account reconciliations for role related accounts (e.g., accrued taxes, deferred taxes, sales tax payable, payroll tax payable). Identify, investigate, and resolve variances or discrepancies in tax accounts promptly. Cross-Departmental Collaboration & Communication: Serve as a primary tax contact for AP, AR, Accounting, and Legal departments to resolve tax-related operational inquiries. Clearly communicate tax requirements and guidelines to non-tax stakeholders across the organization. What You Bring Bachelor’s degree in Accounting, Finance, or related field. 2–4 years of relevant tax experience in public accounting, corporate tax, or a hybrid environment. Working knowledge of ASC 740 income tax accounting principles and general sales tax concepts. A natural tendency to ask "why," dig beneath the surface of numbers, and trace data back to its source to understand root issues. Ability to articulate complex tax concepts clearly and concisely, both in written reports and verbal conversations with non-tax teams. Comfortable working in a structured environment where work papers and calculations are rigorously reviewed for technical precision. A plus would be any experience with Zuora, Sage, Anrok, Salesforce. Experience with or exposure to AI-powered tools (e.g., through personal or professional use), with an interest in leveraging AI to improve efficiency in tax operations. Bonus: CPA designation or progress toward CPA certification. You’ll Get… We are targeting a starting salary of $75,000 - $120,000 based on the intended level for this role. In addition to cash compensation, our total rewards package includes: Full medical benefits including dental and vision plans to ensure you always have the best care. Equity packages in the form of stock options to all employees. Technology (hardware, software, reading materials, etc..) allowance Flexible vacation and sick days At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Job The Senior Project Manager, GTM Launch owns the launch management system that gets Dutchie’s feature and product launches from ready-to-launch through adoption and measurable impact across our full product suite. This is a senior, autonomous role within Revenue Operations, acting as the connective tissue across Product, Engineering, Enablement, Marketing, Support, go-to-market teams, and most importantly, our customers. You will lead complex launches with minimal oversight, proactively surface risk before it becomes an escalation, and own change management for both internal teams and customers. You’ll be equally comfortable driving a cross-functional operating cadence, influencing senior stakeholders when scope or timing is at risk, and pulling adoption data yourself to measure success and impact. Success is not simply shipping on time; it is ensuring teams are ready, customers understand the value, adoption follows, and each launch makes the next one better. What You'll Do… Own end-to-end project management for assigned feature and product launches — scoping, sequencing, timelines, dependencies, go/no-go criteria, and post-launch follow-through — in partnership with Product and Engineering leads. Maintain the launch board as the single source of truth, ensuring active launches have clear status, ownership, dependencies, risks, decisions, and next steps. Establish and run efficient, action-oriented launch cadences that keep cross-functional teams aligned, surface decisions early, and drive clear accountability. Design and run internal change management for each launch, including readiness plans for Sales, CSM, Support, Implementation, Marketing, and Enablement, with clear ownership of what must be true before GA. Design and run customer-facing change management, including rollout sequencing, customer communications, pilot or cohort strategy, and coordination with Marketing and Support. Proactively identify blocked or at-risk work, clarify tradeoffs, and coordinate solutions before stakeholders have to escalate. Translate changes in scope, timing, or dependencies into clear downstream business and customer impact, and drive the right stakeholders toward decisions. Develop working product knowledge deep enough to answer audience, functionality, and semi-technical questions on each launch without unnecessary escalation, connecting feature-level detail to customer and business impact. Partner closely with Technical Writing and Enablement, validating that release notes, training materials, internal guidance, and customer communications accurately reflect product functionality and positioning. Define success metrics before launch across internal readiness and external outcomes such as adoption, activation, usage, customer sentiment, and support volume. Monitor post-launch performance and proactively engage pilot, alpha, or early-adopter customers to identify friction, validate value, and surface emerging risks. Build feedback loops that turn launch data and customer signals into action — flagging underperformance quickly and driving retrospectives that result in clear owners and follow-through. Continuously improve the launch operating system by identifying high-leverage process, tooling, or automation opportunities and driving stakeholder alignment through implementation. Use AI and the broader tool suite to accelerate research, synthesize launch signals, improve documentation and reporting, identify risk patterns, and reduce manual work — while applying judgment and validating outputs. What You Bring 5+ years of project or program management experience, with meaningful ownership of feature or product launches in a SaaS or technology GTM environment. Demonstrated ownership of change management for both internal teams and external customers, including readiness, communications, rollout strategy, and adoption. Strong analytical orientation: able to define launch success metrics, pull and interpret product or usage data, and translate

About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. About This Job We're hiring a Staff Engineer at Dutchie — someone who works across teams to solve the hardest problems, spot them early, and steer the technical direction so we hit fewer of them down the road. You'll work at the core of our platform: making it better, faster, and more reliable; and partner with teams across the org on the integrations and shared problems no single team owns. You'll shape how we build, including what good engineering looks like when AI is part of everyday work. The world of cannabis changes constantly, and we optimize our process for meeting that need while maintaining a high quality bar. We push context down, concerns up, and lean on a strong bias for ownership. If that's your kind of place, let's talk. What You'll Do… Make real improvements to enterprise-grade retail software at scale Set technical direction — make the architecture calls that shape how systems evolve, and align teams behind them Work with stakeholders to scope, sharpen, and stress-test customer-facing features Get in front of customers to learn how they work and where it hurts, then turn that into better products Partner across the org on unified solutions for problems that span teams Mentor other engineers — everyone had help to get here, reinforce your own skills by helping others grow theirs Help the team plan, estimate, and de-risk big work by breaking it down and sequencing it well Set the bar for engineering judgment, code quality, and craft What You Bring... We're flexible on years of experience. The depth and influence we're after usually show up around 8+ years in, but it's about what you can do, not the number on your résumé. Engineering depth (the foundation) A track record of building and running production systems at scale Deep, hands-on experience in at least one modern backend stack — across Dutchie you'll find .NET/C#, TypeScript, Ruby, and React on the frontend, backed by PostgreSQL, MS SQL, and MongoDB. We care more about how fast you ramp than a perfect stack match on day one Experience designing scalable data models across relational and non-relational stores Pride in your craft — code that's clean, tested, and easy for the next person to build on AI-native ways of working (how you operate) You use LLMs routinely — researching unfamiliar systems, diagnosing issues, planning solutions to messy problems, writing and reviewing code, and watching what you ship You are comfortable and excited about an agentic first environment. You know how to utilize AI to ship better solutions faster and safer than you could by hand alone. You raise the team's baseline — turning one-off wins into repeatable practices How you show up (the multipliers) You make the people around you better — your biggest impact isn't just your code, it's how you raise everyone else's output and judgment You're genuinely curious about customers, and you let their pain points steer where the team spends its effort When a problem spans multiple teams and no one owns the whole thing, you're the one who scopes it, breaks it into pieces teams can run with, and keeps them pointed the same way You can hold several threads at once — a few projects plus the broader technical direction — and reprioritize cleanly when things shift You know where process helps and where it's in the way You communicate well — you make hard trade-offs clear to engineers, product, and leadership alike You own outcomes, not tasks — from ambiguous to shipped, accountable for how it runs in production It’s a Bonus if You… Have experience in the cannabis industry — building for it, working in it, or just knowing the space Have built POS, Ecommerce, Payments, or other retail and commerce technology Have built and monitored cloud-native infrastructure (AWS) Have deep experience with third-party integrations Have brought AI-assisted workflows, tooling, or agents to an engineering team You’ll Get… We are targeting a starting salary of $170,000 - $230,000 based on the intended level for this role. In