Huntress

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Engineering Location: Remote US, Only Compensation: $215,000 to $240,000 base plus bonus and equity What You’ll Do: Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. We’re hiring a Principal Software Engineer to head this effort. This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry. This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments in which attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person. As the technical lead, you’ll own the system’s architecture and direction. That means deciding how an investigation is structured, where deterministic code ends and model reasoning begins, what the agent can and can’t touch, how we know it’s working, and which decisions it makes on its own as it proves itself. You’ll work closely with SOC analysts, detection engineers, product, and other engineering teams. You’ll go deep in the code and help the engineers around you grow. Your work will directly shape how Huntress scales protection for the 99% . We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly. Responsibilities: Own the architecture of agentic investigation. You help define how signals move from detection into investigation, how investigation state is managed, how tools are designed and exposed to agents, and what a finished investigation contains: the verdict, the timeline, the scope, and the evidence behind every claim. When the team is stuck between options, you make the call, and the foundations you set are what others build on for years. Build agents that investigate like a strong analyst. You work alongside our SOC and product researchers to learn how experienced analysts actually triage and investigate, then turn that into agent behavior: which questions to ask, which evidence to gather, when to dig deeper, and when to stop and hand off to a human. Take toil off analysts’ plates. Beyond full investigations, you build LLM-powered pre-processing for the tools and data sources analysts rely on every day. It summarizes, correlates, and highlights what matters, so analysts spend their time on judgment instead of assembly. Bring a security mindset to the agent itself. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You design as if someone is trying to manipulate it, because someone will. Trust boundaries, tenant isolation, and auditability are part of the architecture from the start. Treat evaluation as a core part of the product. You define how we measure whether an investigation is correct, well-reasoned, and well-documented, and you make sure

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Engineering Manager Location: Remote US Compensation: $215,000 to $240,000 base plus bonus and equity What You’ll Do: The Huntress team is looking for an innovative, highly motivated, and self-driven Principal Software Engineer to join our Huntress SIEM team. As a Principal Software Engineer at Huntress, you will be responsible for leading a feature delivery team in the design, development, and high-quality release of software features for the Huntress SIEM Platform that provides for automated detection and human-powered threat hunting. You will focus on creating the technical vision for new and exciting features from the product roadmap. You’ll be working with a smart and diverse team of problem solvers who exhibit high energy, deep technical skills, and a drive to get things done. As a Principal Software Engineer, you will work closely with the platform and architecture teams to design and build the type of solutions Huntress has become known for, which are solutions that not only solve problems but drastically improve industry standards, workflows, and user experiences. Responsibilities: Own delivery, product quality, and up-time of complex mission-critical features/systems Impact objectives and initiatives that span across departments Lead technical decisions with company-wide impact Evolve our collective understanding of our technical domain Define long-term strategic technical goals and initiatives Effectively communicate strategic technical vision and set an example for the organization Work with the team engineering manager to make sure the team is meeting technical expectations and upholding strategy Communicate critical trade-offs on technical approaches across the platform Collaborate closely with the team engineering manager, product manager, security research, platform, and architect on strategic initiatives and technical designs Develop and enforce best practices for the team and department Design and optimize workflows that bridge the gap between traditional development practices and AI-assisted engineering. Build and evolve AI tooling and usage in daily development workflows Experience using AI coding agents to accelerate development Engage with customers as necessary Contribute to and improve the organization's test frameworks and approaches Develop a deep cross-product understanding of features and architecture Own and drive the performance impact of team/department solutions and the overall platform suite Lead and develop high-quality, scalable software, software designs, and architecture, and set standards for team excellence Own improving visibility into software systems at scale, including monitoring and alerting Focus on the entire life cycle of the system, including evolution, configuration, and risk management Ensure code quality and test code coverage through code reviews, test plan reviews, and security reviews Lead the team in providing accurate estimates and taking ownership of the timely completion of work Mentor and coach junior engineers, fostering an environment that values professional development and promotes collaboration and engagement Actively engage with the team and lead by being a positive role model What You Bring To The Team: 15+ years of experience developing complex software products 8+ years of programming in Ruby on Rails 8+ years of large scale database experience A BS in Computer Science or Engineering or equivalent experience gained through work Experience with modern data storage and query systems for high-volume analytics workloads Experience in Agile or Scrum environment Experience with JavaScript and CSS Experience reviewing code, problem-solving, and technical troubleshooting A deep understanding of ActiveRecord (Rails) Excellent technical, diagnostic, and troubleshooting skills Ability to grasp new tools and technologies quickly Effective communic

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Product Support Manager Location: Remote US Compensation Range: $50,000 to $65,000 base plus bonus and equity *For this position, we are only considering candidates located in the Eastern Time Zone. What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You’ll Do: At Huntress, we have built a team that is focused on protecting our customers against cybersecurity threats. We value transparency, honesty, and going above and beyond to do the right thing. We have a world-class support team built with individuals who provide best-in-class service to our customers. We take pride in our 98%+ CSAT rating and ticket close times within hours of submission. We’re looking to hire an individual who has a passion for customer support, a strong team-player mentality, and the willingness to become an expert in our technology and product offerings. You’ll join a department that cares deeply about providing training and mentoring opportunities to our team members. Leadership provides regular coaching, mentoring, and training opportunities. As a Product Support Specialist here at Huntress, you will play a key role in interacting with our customers. You will have the opportunity to directly impact the bottom line by ensuring that we continue to deliver world-class support. This customer-facing role requires a customer-centric mentality, as you will be the first and primary point of contact for technical support. Our Product Support team works collaboratively and as one team in order to resolve customer inquiries as effectively and efficiently as possible, all while providing top-tier customer service. Responsibilities: Provide initial partner support and convey resolutions to customers Walk customers through problem-solving processes and provide assistance Assess customer issues and properly escalate incidents as needed Follow up with customers, provide feedback, and see problems through to resolution Utilize excellent customer service skills and exceed customer expectations Recommend changes to internal and customer-facing documentation where needed Continually grow your knowledge of internal procedures, the Huntress product, and customer environments What You Bring To The Team: Ability to adapt and pivot quickly to the day-to-day changes that hypergrowth companies experience Highly collaborative mindset; being able to work together as one team to come to the best possible solutions for our partners Consider themselves disciplined, with systematic problem-solving skills Practical experience supporting Microsoft Windows Operating Systems, including familiarity with Windows internals such as services, the registry, etc., and troubleshooting common system and application issues Practical experience with macOS, including familiarity with its directory structures, services, etc., a

What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Mid-Market Sales Location: Remote but must be based in IL, IN, or WI Compensation: $80,000 base salary with an on-target earnings at $160,000 What You'll Do: You are a Senior Account Executive who knows how to earn trust, uncover a real business problem, and connect it to a solution that makes a measurable difference. You will own the full mid-market sales cycle at Huntress, from prospecting and discovery through pricing and close, while partnering with SDRs, Sales Engineering, Operations, Product Management, and Account Management to create a smooth customer experience. This is a quota-carrying role for someone with Warrior Spirit: resilient when deals get complicated, steady when priorities shift, and persistent without losing empathy. You are Outcome-Obsessed about revenue, forecast accuracy, and customer value. You educate rather than pressure, use feedback and competitive insight to sharpen your approach, and take pride in winning the right business for Huntress and our partners. Responsibilities: Meet or exceed sales goals and quarterly revenue targets by qualifying and closing net-new opportunities at mid-sized companies while being a collaborative member of the team. Creatively source new prospects and thoughtfully position Huntress offerings to suit their needs, serving as a trusted advisor and industry expert throughout the process. Stay current on competitor offerings and identify their strengths and vulnerabilities. Turn client feedback into actionable strategies to drive new business, address competitive risks, influence client decisions, and advocate for win-win solutions. Work closely with Sales Engineering, Operations, Product Management, and Account Management to ensure seamless implementation and effective ongoing account growth. Enter, update, and maintain accurate daily activity, forecast, and opportunity information in the CRM. Use AI tools with sound judgment to streamline account research, prospecting preparation, follow-up drafting, and routine CRM workflows while keeping customer context and data accurate. What You Bring to the Team: You have 2+ years of demonstrated success in a strategic sales position and 2+ years of full-cycle sales experience at a software or technology company. You have a strong track record of driving revenue, creating new business, and delivering a customer-centered experience. You are comfortable maintaining accurate CRM records and forecasts. You work well independently, stay organized, prioritize changing demands, and remain highly responsive to clients. You bring strong presentation, active listening, and critical-thinking skills, along with the drive, initiative, energy, and sense of urgency to acquire and serve clients. You have a growth mindset, contribute actively in a team environment where knowledge sharing is encouraged, and bring knowledge of cybersecurity or cybersecurity sales as a helpful bonus. You are also able to travel up to 10% to events and customers as needed. You use AI thoughtfully to work faster and smarter on everyday sales tasks while applying sound judgment to customer information, messaging, and recommendations. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity