JLL

サイト運営管理 | Site Operations Management 施設サービスの統括管理 ヘルプデスクサービスの運営管理(リモートオフィスを含む全拠点)従業員向けイベントの企画・調整・実施サービスリクエストのチケット管理と完了までの追跡 安全衛生管理の実践 日常的な健康・安全課題の監視と対応定期的な安全点検の実施と記録管理防災訓練の計画・調整・実施安全関連文書の適切な維持管理 運営サポートとエスカレーション ビル運営コーディネーター/ファシリティマネージャーの不在時代行重要課題の適時な上級管理職へのエスカレーションメンテナンス業務および工事活動の調整・監督 資産・スペース管理 | Asset & Space Management 資産ライフサイクル管理 資産管理チームおよびIT部門との緊密な連携による設備配置の最適化施設管理システムへの正確な資産登録とデータ更新アセットタグの適切な付与と管理年次資産監査の計画立案とサポート実施 スペース最適化 オフィススペース利用状況の継続的なモニタリングと分析効率的なスペース配分の提案と実施年次スペースレビューの実施と部屋所有権の確認グローバルチームとの連携によるデータ精度の確保と改善 求められる能力・経験 | Required Competencies & Experience コアスキル | Core Skills コラボレーション力 社内外の多様なステークホルダーとの効果的な協働と解決まで導く粘り強さ部門横断的なプロジェクトにおける調整能力柔軟な対応力と問題解決志向 ITスキル Microsoft Office Suite (Excel、Word、PowerPoint)の実務レベルでの操作スキルSharePointを活用した情報共有と文書管理施設管理システムの習得意欲 対人スキル チームメンバーとの信頼関係構築と維持ポジティブな影響力を持ち、周囲を巻き込む力積極的なチームプレーヤーとしてメンバーのモチベーション向上に貢献 語学力 | Language Proficiency Required Qualifications 必須要件 日本語能力試験N1レベル、または同等の高度な日本語コミュニケーション能力TOEIC 600程度以上が望ましい (読解・作成・会話) オンライントレーニング受講があるため日英両言語での効果的な文書作成と口頭コミュニケーション能力 このポジションの魅力 | What Makes This Role Unique グローバル企業JLLの一員として、世界水準のファシリティマネジメントを実践多様なステークホルダーとの協働を通じた幅広い業務経験の獲得安全で快適な職場環境づくりを通じた、目に見える貢献の実感プロフェッショナルとしての継続的な成長機会とシニアレベルへの昇格の機会 JLL is committed to respecting diversity and building an inclusive workplace environment. JLLは、多様性を尊重し、インクルーシブな職場環境の構築に取り組んでいます。

Assistant Facilities Manager Reporting to Regional Account Director Overall Objectives: The role is being the lead member of the JLL Management Team on the client site. The person will work with the client to deliver the contracted facility management services to the client site. This includes connecting regularly with the client, site employees (customers) and vendors to understand expectations and manage service delivery. Providing exceptional customer and facility management services, as well as building strong relationships and communication between client, customers and different facility stakeholders will be important success factors. A self-motivated and passionate person about customer service and a team player and with attention to detail is expected. Responsibilities: Operations Management Facilitate and manage the delivery of contracted FM services as required by the Client. Ensuring a great customer experience is delivered all the time. Able to work closely with client in a ‘blended’ approach where roles and tasks may interchangeHands-on manager with combined transactional and managerial responsibilities such as service desk handling and work tracking while managing and monitoring your team. Manage the day-to-day delivery of all services to ensure a faultless environment for our CustomersEnsure your team is fully informed about operational updates, processes and account objectivesContinuous improvement to processes and procedures based on any challenges/opportunities arising on site. Encourage the team to be engaged in improvement opportunities. Management, monitoring and reporting on the operational performance of the contract, including operational delivery of planned and reactive works. Actively seek opportunities for additional scope and responsibilities to enhance our services and provide further value. Procurement and Vendor Management Work with appointed vendors in delivering the appropriate services to the client, meeting expectations and carried out on schedule. Monitor and coordinate vendors to ensure work is carried out in a compliant and safe manner. Ensure payments are done on time, also manage vendors so that they invoice on timeCarry out a regular review of routine vendors performance and seek improvement opportunitiesObtain quotations for any potential adhoc work in accordance to JLL procurement guidelines Financial Management Ensure no outstanding amount or any payment issue. Preparation of PRs for client approval, tracking savings and variance in all monthly finance reporting. Ensuring full statutory and operational compliance is achieved in line with contract KPI’s. Risk Management Ensure escalation procedures and incident reporting procedures are implemented and maintained. Adhere to Jones Lang LaSalle and Client's code of conduct; ensuring compliance with the firms' guidelines, procedures and strategies Front of House Specific Promote and support a first class and professional reception and meeting room service. Ensure the team adhere to all the procedures as described in the procedural standards manual. Ensure the reception area and meeting rooms are tidy and ready for any scheduled activity. Customers are given a prompt and efficient service and expectations are consistently exceeded. To regularly monitor customer feedback and produce an appropriate action plan based on the results. To maintain an effective business relationship with the client by understanding their needs and transferring these into the location. Health and Safety Management: To ensure the team works in safe manner and are aware of Hygiene, Health and Safety policies and procedures and Fire RegulationsTo record and report all accidents within the location adhering to location and company procedures. To monitor and track all health and safety equipment is well maintained and is in good working order Additional Responsibilities: To attend all local management meetings as required. Also attend any company meetings as required.

仕事内容（Job Description) Soft Services, Facility Assistant We have been awarded facility management services for client offices across four locations in Japan. Our client is a global financial institution ranked among the Fortune 500 companies, continuing to play a central role in the global financial markets. Kitchen and pantry asset management for officeManage client assetsAsset updates on the platformPlan the regular maintenance for the kitchen equipment, Coordination with vendors repair works, and escort and site supervisionSupport finance work, including requests for quotations and raising purchase requestsEvent supportMove and meeting room setup, furniture and fixture relocation, coordination and supportConduct pre-meetings with food vendors, event teamOther facility helpdesk supportAssist with daily, weekly and monthly facility inspections and reports for 3 sitesMonitor Help Desk request and ensure they are actioned within SLAManage the facility equipment and inventory checking and recordsRelease of internal announcements, posting and management of internal announcementsAttendance at relevant meetings for which we are responsible IMPORTANT COMPETENCIES: Ability to act with a focus on customer satisfaction Flexibility to adapt to changes Concrete execution ability and capacity for proactive action Multitasking and ability to prioritize tasks Related experience, knowledge & skill: 3+ years of experience in facility management or general affairs Physical capability to handle moving heavy items such as furniture and fixtures PC skills (OUTLOOK, Excel, Word) English proficiency (TOEIC 600+ as a guideline) Preferred (if available): Experience in foreign companies Work experience in facility departments or experience at outsourcing companies providing facility management Experience in maintenance management of kitchen equipment and electrical facilities 仕事内容（Job Description) Soft Services, Facility Assistant 国内４拠点のクライアントオフィスの施設管理を受託 クライアントは世界的ファイナンシャルFortune 500企業の一つとして、グローバル金融市場において中心的な役割を果たし続けています。 オフィスのKitchenとpantryの資産管理 クライアント資産の管理 プラットフォーム上での資産更新 Kitchen機器の定期メンテナンス計画、ベンダーとの修理作業調整、エスコート及び現場監督 Finance業務のサポート（見積依頼や購買申請の起票を含む） イベントサポート Moveと会議室設営、家具や備品の移転・調整・サポート Food vendor、Event teamとの事前打ち合わせの実施 ３．その他のFacility Helpdeskサポート 担当を担う関連会議への出席 都内３拠点の施設の日次、週次、月次点検およびレポート作成の補助 Help Deskリクエストの監視とSLA内での対応確認および電話、チャット、メール対応 施設什器、備品の管理、在庫チェック及び記録管理 内部アナウンスメントの発信、掲示及び管理 ＜重要なコンピテンシー（IMPORTANT COMPETENCIES）＞ 顧客満足を目指した行動ができる 変化に応じて柔軟な対応ができる 具体的実行力、自発的に行動ができる マルチタスク、優先順位を付けた業務実施ができる ＜求められる経験、知識、スキル（Related Experience, Knowledge＆skill）＞ ファシリティマネジメントもしくは総務の経験 3年以上 家具・什器などの重量物の移動作業に対応できる体力をお持ちの方 PCスキル（OUTLOOK Excel Word） 英語力（TOIEC600点以上目安） ＜歓迎条件（Preferredあれば尚可）＞ 外資系企業経験 ファシリティ部門での業務経験、ファシリティマネジメントを提供しているアウトソース企業での経験 厨房機器、電気設備の保守管理の経験

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Find your next move at JLL and build a fulfilling career At JLL, we value what makes you unique, and we’re committed to giving you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up, broaden your experience or deepen your expertise. Have a Referral for this role? Log into Refer2JLL to submit them for the opportunity. Position Summary: • Coordinate vehicle allocation, maintenance scheduling, contractual management, and driver safety to ensure safe and efficient fleet operations. • Support compliance, cost control, reporting, and administrative activities related to company fleet management. • Serve as the primary point of contact for fleet-related inquiries, driver support, and internal coordination. • Collaborate with internal stakeholders, vendors, and service providers to maintain operational excellence and service quality. Key Responsibilities: • Coordinate daily fleet operations, vehicle allocation, and transportation support. • Manage vehicle maintenance, inspections, registrations, insurance, and service records. • Coordinate with internal stakeholders, leasing companies, and maintenance providers. • Monitor fuel usage, mileage, fleet utilization, and operational costs. • Handle fleet-related service requests, incident reports, and emergency support. • Maintain accurate fleet inventory and compliance documentation. • Support budget tracking, invoice processing, and reporting activities. • Ensure compliance with safety standards and company transportation policies. • Collaborate with internal stakeholders to support efficient fleet and workplace operations. • Identify opportunities for service improvement and operational efficiency. Candidate specification • Strong communication and coordination skills with drivers, vendors, and internal stakeholders. • Knowledge of fleet operations including vehicle allocation, maintenance, fuel tracking, registration, and compliance. • Ability to manage vendors, transportation issues, and operational disruptions efficiently. • Strong organizational and multitasking skills with accurate record and documentation management. • Basic understanding of budgeting, invoice processing, and fleet cost control. • Awareness of transportation safety standards, regulations, and incident management. • Ability to analyze fleet utilization, fuel usage, and operational performance. • Proficiency in Microsoft Excel, Word, Outlook, and SharePoint. • Team-oriented, customer-focused, self-motivated, and adaptable in a fast-paced environment. Client: Solventum Job Profile: Administrative Assistant -B4 If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Location: On-site –Tokyo, Japan If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the rol

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. 職種名：オフィス賃貸仲介営業 【業務内容】 国内外の法人顧客を対象とし、事業用不動産のオフィス賃貸仲介営業職としてご活躍を頂きます。（英語力は不問です。） グローバルで歴史のある企業でありながらも革新的な成長を目指す弊社で、ご自身の市場価値をさらに上げていただくことが可能です。 仲介業務のみならず、法人顧客が抱える不動産課題に対して、他部門、他拠点と連携し一気通貫でソリューションを提供できる不動産コンサルタントしての成長を目指して頂くことを期待します。 【具体的な業務内容】 ・顧客開拓並びに顧客のニーズに応じた物件選定・提案、賃貸条件等各種条件交渉 ・物件情報の収集と紹介、案内、条件交渉、賃貸借契約締結業務 ・受託物件に対するリーシングマネジメント業務 【特徴】 ・国内外のクライアント、日本のオフィスマーケットに精通した担当者が多数在籍。 ・顧客の不動産課題に専門的知識と包括的プラットフォームで総合的なソリューションの提案が可能 ・年俸＋コミッション制という、安定性と頑張りの両方が評価される給与形態 【雇用形態】 正社員（期間の定めなし） 【就業場所】 所在地： 東京都千代田区紀尾井町 最寄り駅： 地下鉄赤坂見附駅・永田町駅 受動喫煙対策： [ 屋内原則禁煙（喫煙室あり）] 【就業時間・休日】 就業時間： 9:00～17:10（休憩60分） フレックス勤務制： コアタイム有 リモートワーク： リモート可（基本出社ベース） 休日： 週休2日制（土・日）、祝日、年末年始 【給与】 想定基本年収：4,000,000~9,000,000 ＊ 上記はあくまでも目安の金額であり、選考を通じてご経験・能力及び業務内容を考慮し決定します 残業代： 有り 固定残業代を基本年収に含む（月30時間相当額） ＊ 非管理職の場合 賞与：有り（コミッション制） 試用期間：有 【募集人員】1～3名 【必須条件：経験・スキル】 不動産仲介経験もしくは法人営業経験（2年以上） 宅地建物取引士資格 【歓迎する経験・資格】 英語でのコミュニケーションが取れる方 【求める人物面】 自己管理能力が高く、明るく元気な方。 チームプレイが得意な方。 新しい環境を楽しむことができる方。 実績獲得、経済的成功に積極的な方。 グローバルな環境に興味がある方。 【選考プロセス】 1. 書類選考 2. 面接（複数回実施予定） 3. 最終面接 Location: –Chiyoda-ku If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JOB TITLE 職位 マネージャー DEPARTMENT 部署 オフィスリーシングアドバイザリー事業部 オフィスリーシング LOCATION 勤務地 福岡 REPORTS TO 上司のﾎﾟｼｼｮﾝ オフィスリーシングアドバイザリー事業部部 エグゼクティブディレクター CLIENT/PARTNER 社内外の関与先 （社外） 事業会社（日系・外資系）、ビルオーナー（デベロッパー、生損保、不動産リート・ファンド等）、ゼネコン、その他 （社内） 日本法人内他部署 JOB GOALS 職務の目的 企業の持つ不動産課題の解決を行ないその企業の利益向上の可能性を最大に引き出す KEY TASKS & RESPONSIBILITIES 主要業務と職責 １．オフィス仲介営業全般 (1)新規クライアントの獲得 (2)既存クライアントとのリレーション構築 (3)顧客のニーズに応じた物件選定・提案、賃貸条件等各種条件交渉 (4)上記に付随関連する業務全般 ２．ビジネスデベロップメント 業務提供を通じ、同一顧客から派生的業務を獲得 IMPORTANT COMPETENCIES 重要なコンピテンシー （成果を出すために必要な思考・行動) · クライアントの立場で物事が考えられる · 顧客満足を目指した行動ができる · 問題把握力・問題解決力に優れている · 具体的実行力がある · リーダーシップ（関係者をリードし、巻き込む力） · 関係者からのリスペクトが得られる · 論理的な考え方ができる · 先見性（物事を予測する力） · 健康維持 Related experience, knowledge, skill, qualifications, etc. 求められる経験、知識、能力、資格等 Required 必須要件 · 読み書きにおいて日本語ネイティブ · 不動産業界における業務経験 · 宅地建物取引士 Preferred あれば尚可 ビジネスレベルの英語コミュニケーション能力 Location: –Fukuoka, Japan If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ポジション概要 JLLのグローバルHSSEQチームの中核メンバーとして、日本におけるワークダイナミクスおよびプロパティマネジメント業務に対し、戦略的・実務的なサポートを提供します。健康・安全・セキュリティ・環境（HSSE）分野における日本国内の専門家として、APAC地域およびグローバル機能との連携拠点の役割を担います。 オフィス、データセンターなど管理する全施設において、法令遵守の徹底、継続的改善の推進、予防的でリスクベースの安全文化の浸透を図り、従業員、資産、そしてJLLの品質を守ります。 主な職務内容 戦略・計画 年次HSSEQオペレーション計画の策定・実行、パフォーマンス評価と改善提案 経営層への明確でデータに基づいた報告書とトレンド分析の提供 先行・遅行HSSEKPIの定義と追跡 現場実務 定期的な現場訪問による監査実施、トレーニング提供、コンプライアンス評価 リスクアセスメントの実施と管理策の導入サポート、有効性検証 根本原因分析（5-Why、特性要因図等）の主導と再発防止策の実施 HSSE関連プログラム、ツール、システム（化学物質安全、消防、緊急対応等）の実装 連携・育成 国内外のオペレーションリーダー、アカウントマネージャー、HSSEQチームとの連携によるリスク特定・軽減 あらゆるレベルのリーダーと現場チームの指導、内部能力構築 クライアント提案やステークホルダーエンゲージメントにおける安全ビジョンの説明 その他上記に係る付随業務 ＜応募資格・要件＞ 必須要件 健康・安全・環境コンプライアンスおよびマネジメントシステムにおける 5年以上 の実務経験（ファシリティマネジメント、不動産サービス等での経験が望ましい） リスクアセスメントまたは施設関連EHSでの 3年以上 の経験 労働安全衛生、環境科学、工学、または関連分野の 学士号 （または同等の実務経験） 安全管理者の資格保有 商業・産業施設に適用される 日本のHSSE法規制に関する実務知識 データ駆動型アプローチとデジタルツールを活用したEHSパフォーマンス向上の実績 優れたコミュニケーション、プレゼンテーション、対人スキル 独立して業務を遂行し、協力と影響力を通じて成果を出す能力（当面直接の部下なし） Microsoft Office Suiteおよび一般的な業務生産性ツールの習熟 日本語および英語の高いビジネスレベル（読み書き・会話）必須 勤務条件 出張頻度：50～75%（日本国内） ＊＊＊＊＊＊＊＊＊＊＊＊＊＊ Job Title: HSSE Lead – Japan Department: Health, Safety, Security & Environmental Quality (HSSEQ) Reports To: APAC HSSE Lead Position Overview The HSSE Lead – Japan is a key member of the Global HSSEQ team, providing strategic and operational support to JLL’s Work Dynamics and Property Management operations across Japan. This role serves as the central point of expertise for Health, Safety, Security, and Environmental (HSSE) matters in the country and acts as a hub for coordination with regional (APAC) and global HSSEQ functions, as well as local Quality and Security initiatives. As the Japan HSSE Lead, you will collaborate across geographies and functions to ensure full regulatory compliance, drive continuous improvement, and embed a proactive, risk-based safety culture across all managed sites—including offices, data centers, and other facilities. You will lead the local HSSE agenda, mentor site teams, analyze performance data, and implement targeted prevention strategies that protect people, assets, and JLL’s reputation. This role requires strong technical knowledge, influencing skills, and the ability to deliver results through others—often without direct authority—while maintaining a relentless focus on employee advocacy and incident prevention. Key Responsibilities Lead the implementation of HSSE programs, tools, and systems (e.g., chemical safety, fire protection, emergency response) to ensure compliance with Japanese regulations and JLL global standards. Provide expert technical and regulatory guidance to support continuous improvement in HSSEQ processes, including follow-up actions from incidents, audits, inspections, and management reviews. Contribute to the development and execution of the annual HSSEQ operating plan; evaluate site performance against strategic goals and recommend course corrections. Conduct regular site visits to perform audits, deliver training, assess compliance, and verify the effectiveness of control measures. Partner closely with Country Operations Leaders, Account Managers, APAC HSSEQ Team, and Global Leadership to proactively identify and mitigate HSSE risks. Deliver

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLLの国内オフィスにおけるワークプレイス運営全体を統括するリーダーポジションです。全国の拠点で一貫性のある高品質なオフィス運営サービスを提供し、継続的な改善と卓越した運営を実現します。 組織マネジメント ワークプレイスチームの統括・育成 後継者計画の策定と人材育成の推進 ステークホルダー対応 経営層との信頼関係構築と定期的なコミュニケーション 要望や課題への迅速かつ建設的な対応 運営管理 各種契約の適切な管理と業者パフォーマンスの監視 コスト削減施策の推進とサービス品質目標の達成 安全衛生・コンプライアンス基準の遵守徹底 財務目標の達成と定期的な報告業務 従業員体験の向上 快適で効率的なワークプレイス環境の実現 新しい働き方の推進と認知度向上 ＜応募要件＞ 必須 ファシリティマネジメント分野での5年以上の実務経験 日本語・英語での優れたコミュニケーション能力 複数プロジェクトの同時管理能力 MS Officeの実務レベルでの使用経験 求める人物像 優れた問題解決能力と戦略的思考力 ステークホルダーとの関係構築力 チームワークを重視し、模範となるリーダーシップを発揮できる方 前向きで現実的、かつ創造的な発想ができる方 歓迎する経験・スキル プロジェクトマネジメント 顧客関係管理 設備管理の基礎知識 勤務地：JLL本社（東京・紀尾井町） ​ 受動喫煙対策： 屋内原則禁煙（喫煙室あり） 就業時間： 9:00 ～17:10 （休憩60分） フレックス勤務制 ： コアタイム有 リモートワーク： リモート可 ※業務の性質上、フルリモート不可 ＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊ Overall Roll The JLL CRE National Workplace Director is responsible for managing delivery of the defined workplace operations scope delivered on JLL’s CRE Portfolio across our corporate offices in Japan. The National Workplace Director provides and manages a comprehensive and consistent range of services across the country with a focus on continuous improvement, operational excellence, safety, and compliance. He/she creates a collaborative and impactful Stakeholder engagement strategy and builds a community of ambassadors and workplace support teams to deliver timely and consistent workplace experience & workplace operations. He/she develops client support and feedback initiatives and leads structured regular meetings with stakeholders to enhance relationships. Key to the success of this role is your ability to develop collaborative relationships across all areas of CRE and senior stakeholders, providing support and driving initiatives and services within our CRE governance model. You will have proven leadership experience in Real Estate/Facilities/Workplace Management under your belt. You are a natural problem solver and will need to come up with strategies in applying holistic approaches and long-term solutions for complex problems. Teamwork is a vital aspect of our brand, and we’ll expect you to value this as well. You’ll be the team’s anchor in difficult days and their proud leader in times of success. Most important, you’ll lead by example, and promote open, constructive and collaborative relationships at all levels. Duties & responsibilities (not exhaustive) People Management Provide leadership to workplace teams across all offices in Japan Mentor & enable training & development of team members Ensure succession planning and mobility for all critical roles in the area Nurture an environment conducive to good teamwork and co-operation among colleagues Promote Initiative/idea-sharing across the team and create opportunities for wider collaboration in CRE and JLL (regionally and globally) Stakeholder Engagement Establish/strengthen credible relationships with Stakeholder leadership in the area Respond to Stakeholder requests and concerns in a proactive, constructive manner Set up documented, regular connects with Stakeholder leadership at area sites Contracts Management Ensure that all local/area contracts are carried out in line with terms and conditions and with excellence at area sites, and performance monitored by working closely with regional sourcing team Work with regional and global p

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location : On-site at a client office (IT company in Shibuya) Overall Role As the Senior Site Services Manager (SSSM), you serve as the Country Lead for the Client account in Japan, providing strategic direction and operational oversight. This role centers on three core pillars: leading country wide operations (including Technical Services and satellite sites in Tokyo and Osaka), enforcing robust risk governance, and maintaining strong client partnerships. You will be responsible for financial stewardship, ensuring absolute safety and compliance, and driving service excellence through cross-functional alignment. Acting as the primary escalation point and trusted advisor, you will define clear operational boundaries to ensure seamless, compliant, and high-performance delivery across the country. Duties & responsibilities Leadership, Governance & Regional Management Country Operations Leadership: Drive strategic direction as Japan's Local Country Lead, acting as the key representative in client steering committees and regional governance forums. Engineering & Technical Services Management: Supervise the Japan Technical Services Manager, maintaining full accountability for all sites engineering and technical operations with the support of technical service manager. Remote Site Supervision: Provide operational oversight for remote offices in Tokyo and Osaka, coordinating local managers and tracking site-level performance. Proactive Strategic Planning: Foresee operational hurdles, formulate long-term workplace policies, and pre-emptively execute solutions to streamline service delivery. KPI & Performance Reporting: Track and report on Key Performance Indicators (KPIs) and service levels, providing regular data-driven insights and performance reviews to client stakeholders to drive continuous service improvement. Talent Development & Culture: Build and sustain a high-performing, inclusive team culture by identifying talent gaps, implementing mentorship programs, and fostering professional development to ensure robust succession planning and operational continuity. Project & Operational Risk Governance Operational Boundary Enforcement: Standardize and implement permit-to-work systems, on-site engagement rules, and guidelines for external projects (IT, construction, workplace) to shield core BAU operations from interruptions. Project Risk Mitigation: Assess risks for active initiatives to guarantee that external vendor activities do not hinder team performance or breach contract SLAs. Collaborative Synergy: Coordinate with regional units (such as EHS, Sustainability, MAC, and OP) and local partners (IT, security, food services) to provide a cohesive, innovative and low-risk service experience. Crisis & Business Continuity Management: Lead site-wide responses during critical incidents or facility emergencies, acting as the primary point of contact for regional leadership to ensure rapid recovery and minimal business disruption. Client Relations & Financial Stewardship Client Advisor & Partner: Cultivate robust client relationships to align operational outputs with business objectives, positioning JLL as a trusted partner while ensuring independent day-to-day management. Budgetary & Financial Management: Control local account budgeting, forecasting, and financial processes, conducting assessments to resolve variances and optimize spend. Safety & Regulatory Adherence: Instruct personn

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ＜募集背景＞ 当社が業務を受託するオフィスビルについて、オーナーレップとしてテナントリーシングや契約更新補助業務を推進できる人材を募集しています。 主にファンドやREIT、賃貸オフィスオーナーがクライアントとなります。 ＜ミッション＞ リーシングの観点から、受託物件に関する各種提案やマーケット分析を行い、リーシングマネージャーとしてテナント誘致や既存テナントの賃料改定補助を実行し、クライアントの資産価値最大化を実現すること。 ＜仕事内容＞ ・当社が受託するオフィスビルを中心とした事業用不動産のテナントリーシング業務 ・クライアント（ビルオーナー）との関係構築、不動産仲介会社への情報展開 ・マーケットを調査し、適正な募集条件の策定、早期成約に向けたクライアントへのリーシング提案 ・リーシング関連のレポート作成、マーケット資料作成、賃貸借契約クロージング業務等 ・既存テナントに関する契約更新補助、再契約交渉補助業務 ＜働き方＞ ・実力次第で、業務の幅を広げていくことができ、年齢、社歴に関わらず昇格が可能な環境です。 ＜求められる経験、知識、スキル（Related experience, knowledge＆skill）＞ ・オフィスビルのプロパティマネジメント経験、リーシング/仲介業務経験、不動産業界出身者歓迎 ・クライアント（ビルオーナー）、不動産仲介会社との関係性を構築できるコミュニケーション能力 ・オフィスマーケット分析、交渉戦略立案スキル ・PCスキル（MS Office全般） ＜必須条件＞ ・宅地建物取引士 【雇用形態】 正社員（期間の定めなし） 【就業場所】 所在地： 東京都千代田区紀尾井町 最寄り駅： 地下鉄赤坂見附駅・永田町駅 受動喫煙対策： [ 屋内原則禁煙（喫煙室あり）] 【就業時間・休日】 就業時間： 9:00～17:10（休憩60分） フレックス勤務制： コアタイム有 リモートワーク： リモート可（基本出社ベース） 休日： 週休2日制（土・日）、祝日、年末年始 【給与】 選考を通じてご経験・能力及び業務内容を考慮し決定します 残業代： 有り 固定残業代を基本年収に含む（月30時間相当額） ＊ 非管理職の場合 賞与：有り（コミッション制） 試用期間：有 【募集人員】1名 【選考プロセス】 1. 書類選考 2. 面接（複数回実施予定） 3. 最終面接 Location: On-site –Chiyoda-ku If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. OVERALL ROLE The Delivery Coordinator supports day-to-day site operations as part of the Workplace Experience team. The role provides workplace management and administrative coordination (including inspections, seating, vendors, purchasing and reporting), acting as the on-site point of contact for Global Real Estate (GRE) workplace activities. Success requires proactive engagement with lines of business (LOBs) and service partners to deliver a consistent, high-quality occupant experience. MAJOR RESPONSIBILITIES 1) Workplace experience & standards (“Workplace of the future”) Own and maintain workplace standards, including Clear Desk/Clear Deck compliance and the lost property process, with appropriate reporting to the Workplace Experience team for sharing with LOBs. Conduct proactive checks to an agreed schedule (including a portion after business hours) to ensure occupants return to a refreshed, clean workplace. Contribute to a highly proactive, responsive, agile team culture and ways of working. 2) Operations management & service delivery Provide functional operational coordination to deliver consistent service excellence on site. Implement service tasks, procedures and policies; track performance against SLAs/KPIs. Review and spot-check supplier/service-provider performance to ensure contractual obligations are met. Understand site operational and technical requirements; support contract continuity to maintain required supplies and services. Deliver comprehensive workplace management for office premises, including routine inspections and issue resolution. Manage and follow the change control process for site changes and workplace initiatives. Handle occupant/user concerns professionally, provide solutions, and follow through to closure. Identify operational issues and opportunities for continuous improvement, including a cost-saving/value mindset. Raise risks and issues promptly to the Workplace Experience Site Lead using agreed escalation channels. Support incident reporting and coordination during emergencies and critical out-of-hours issues. Perform basic analysis/reporting when required (e.g., operational metrics, trend themes, recurring issues). Candidate specification (key selection criteria) Experience / qualifications Minimum 3 years’ experience in facilities management and/or hospitality (or related workplace operations environment). Bachelor’s degree in facilities management/building/business (or related field) is beneficial but not required. Fluent in English. Core skills & behaviours Client focus & relationship management (“I Value my Customers”) Proactive, professional customer service and stakeholder engagement. Hospitality-oriented communication style; ability to balance client and firm requirements and manage conflict. People & teamwork (“I am a Team Player”) Works effectively with diverse, multicultural teams; able to guide/train others where needed. Builds open, constructive and collaborative working relationships. Program/organizational management (“I am Proactive”) Strong planning and prioritization skills; able to manage multiple operational matters daily and meet tight deadlines. Problem solving & strategic thinking (“I am Innovative”) Comfortable with ambiguity; solves complex problems with a structured, analytical (quantitative where applicable) approach. Takes a holistic, long-term view and drives continuous improvement. Location: On-site –Tokyo,