Lightspeed Commerce

Hi there! Thanks for stopping by We’re looking for a Senior Director, Agentic Engineering to build and lead the platform, capabilities, and operating model that enable Lightspeed’s Product & Technology teams to work effectively with AI agents across the full product development lifecycle. Reporting to the SVP, Engineering, this is a foundational leadership role with company-wide impact. You will turn rapidly evolving agentic technology into secure, reliable, and reusable capabilities that help teams discover, design, build, test, ship, and operate better products faster. Success will be measured not by experimentation alone, but by adoption and sustained improvements in product quality, engineering velocity, developer experience, and business outcomes. Please note this role is based in the United States. What you’ll be doing Define the multi-year vision, strategy, and roadmap for agentic engineering at Lightspeed, translating business and product priorities into a platform investment plan. Build and lead the teams responsible for shared agentic platform capabilities, including reusable agents, workflow orchestration, context and knowledge access, tool integrations, evaluation, observability, and governance. Create an extensible platform and paved-road experience that allows Product, Design, Engineering, Quality, and Operations teams to adopt agentic workflows without rebuilding core capabilities independently. Partner with Retail, Hospitality, Payments, and platform leaders on highest-value product development use cases, launch them with early teams, and scale proven patterns across Lightspeed. Establish a rigorous evaluation system for agent performance, output quality, reliability, security, cost, and human oversight so teams can use agents with confidence in production workflows. Work closely with Security, Privacy, Legal, Data, and Architecture leaders to embed responsible AI, access controls, data protection, auditability, and risk management into the platform by design. Define the operating model for agentic development, including standards, reusable patterns, ownership boundaries, enablement, support, and mechanisms for sharing learning across teams. Drive adoption and change across a global organization by helping leaders redesign workflows, build team capability, and move from tool usage to measurable operating-model change. Own outcome metrics for the platform, including adoption, active usage, developer and product experience, cycle-time improvement, quality, reliability, cost efficiency, and demonstrated business impact. Hire, coach, and develop a strong leadership and technical bench, while building an inclusive, high-performing organization with high standards for execution and learning. What you need to bring: We’re looking for a senior engineering leader who can combine platform depth, AI fluency, product judgment, and enterprise change leadership. You should have experience with the following: Leading leaders and senior technical talent in a software engineering organization, with a record of building high-performing teams through managers and staff-plus engineers. Defining and scaling internal platforms, developer platforms, shared engineering capabilities, or infrastructure products in a complex, multi-product environment. Building or deploying AI-enabled and agentic systems, including model and tool orchestration, retrieval and context systems, evaluation frameworks, automation, observability, and human-in-the-loop controls. Partnering effectively with senior stakeholders across Product, Engineering, Design, Data, Security, Privacy, Legal, and business functions. Leading organizational change across distributed teams, including workflow redesign, enablement, communication, and adoption at scale. Establishing high standards for architecture, engineering quality, operational resilience, responsible AI, security, and cost management. Communicating complex technical and strategic concepts clearly to executives, technical leaders, and cross-functional teams. 15+ years of experience and Bachelor’s degree in CS or related field. We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! Be a changemaker You’ll enjoy: A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your 401k . Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization. Reporting to the Director of Financial Services, you will help us lead, mentor and grow a high-performing software development team and cultivate an inclusive, inspiring working culture. Under your guidance, developers will deliver Financial Services products and services that are mission-critical to Lightspeed’s long-term vision and growth. We are looking for a leader with a solid, demonstrable technical background, who can earn the respect of developers with their knowledge and experience. You will have a proven track record of supporting, mentoring, leading and growing a development team, and of delivering high-scale cloud-based software systems. You will enjoy problem-solving and removing blockers to the team’s progress, and will have experience collaborating with Product teams and customer stakeholders. You will be an effective and clear communicator who can direction-set and track team delivery in a distributed, fast-moving and rapidly-changing agile environment. For this role, you should be located in Canada , and able to work within EST/EDT hours. We offer a choice of fully remote, partially remote or fully office-based work environments (in cities with local offices). What you’ll be responsible for : Guiding, motivating and growing a team of software developers as they solve complex problems in the Financial Services domain Directly and indirectly managing a team through collaboration with, and mentorship of a Technical Lead Staff Engineer Working closely with architects, Product teams, engineering leadership and stakeholders to align on team priorities and roadmaps Identifying, communicating and removing impediments and risks to delivery, within the team and across Financial Services as a whole Planning and furthering the professional growth of individual team members, including 1-1s, performance reviews, ongoing feedback, goal-setting and promotions Reporting up to engineering leadership and stakeholders on team progress and status Finding and hiring top talent for your team and the wider organization Providing technical and process guidance to the team during delivery What you’ll be bringing to the team: Experience leading a team of developers through successful delivery of software products Experience delivering microservice-driven, scalable, cloud-based applications Strong working knowledge of Java or TypeScript or Ruby or Python Professional experience in agile development and continuous delivery best practices Strong written and verbal English communication skills Ability to personally coach, mentor and drive individuals and overall teams Strong passion for continuous learning and improvement A quality-driven mindset with a focus on software scalability and resilience Some additional things that would be a bonus : Experience in the Payments domain Experience in building scalable SaaS solutions Experience in full-stack web application development Solid knowledge of cloud services (AWS and GCP in particular) Project Management or Scrum master experience, or formal training Experience in test automation and/or DevOps engineering Who you are: A leader with strong people skills who can manage and represent your team A teacher and mentor helping individuals to grow and reach their full potential A communicator who can clearly convey requirements, best practices and status updates to both technical and non-technical audiences A problem-solver who embraces tackling complexity and removing roadblocks A decisive decision-maker who can handle change and ambiguity What is in for you Lots of autonomy, flexible work culture and possibility of remote work Opportunity to help shape the future of a new Product from technical, process and organizational perspectives Development of global products Exposure to modern and proven technology Opportunity to learn and expand your skill set Tons of growth opportunities into technical or people management roles Amazing benefits & perks, including equity for all Lightspeeders Opportunity to join a fast-paced, high-growth company Become a valued part of the diverse and inclusive Lightspeed family #LI-SS3 At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a Strategic Account Executive to join our UK Sales team. As a Strategic Account Executive focused on new business, you'll be at the forefront of our company's growth in the UK, driving revenue by identifying, pursuing, and closing strategic deals with high-value clients across the hospitality sector, including fine dining restaurants, hotels, and multi-location chains. This role requires a proactive, results-oriented sales professional with a proven track record of consistently exceeding targets in a direct sales environment. You'll act as a trusted advisor, taking the time to understand prospective clients' complex business needs and delivering tailored solutions that drive value. What you'll be doing: Proactively identify high-potential hospitality prospects and demonstrate how Lightspeed optimises operations and enhances the guest experience. Develop and execute sales strategies to win key hospitality accounts using Lightspeed's POS, online ordering, and inventory management solutions. Maintain a consistent pipeline of qualified opportunities while promoting the future-ready Lightspeed K series platform for restaurants, bars, and hotels. Deliver compelling product demonstrations that showcase how Lightspeed streamlines operations and improves guest experiences. Manage complex sales opportunities from initial outreach through negotiation and close, highlighting the value of Lightspeed's integrated payments and operational efficiencies. Consistently exceed quarterly and annual sales targets, driving adoption of Lightspeed's hospitality technology. Build trusted relationships with owners, managers, and senior decision-makers by aligning Lightspeed's solutions with their unique business needs. Gain a deep understanding of customers' goals and challenges, leveraging Lightspeed's analytics and reporting capabilities to support successful onboarding and long-term customer success. And a little bit more... Support additional sales and marketing initiatives designed to improve the customer experience while growing Lightspeed's Monthly Recurring Revenue (MRR). Maintain accurate records of sales activities and prospect interactions within the CRM system. Contribute to wider team objectives and organisational goals, even when this involves supporting activities outside your core responsibilities. What you'll bring 4+ years' experience in direct outbound sales, with a proven track record of managing the full sales cycle and consistently exceeding targets. Experience selling IT solutions, software, e-commerce platforms, cloud applications, SaaS, POS systems, or technology solutions within retail, hospitality, or related industries. Demonstrated expertise in leading high-value negotiations and closing strategic deals. Strong critical thinking skills, with the ability to assess complex situations and develop effective, results-oriented solutions. Excellent verbal, written, and presentation skills, with the confidence to engage and influence senior stakeholders. A relationship-driven approach, with strong emotional intelligence and active listening skills that build trust with decision-makers. Experience using Salesforce or similar CRM platforms to manage pipelines, track opportunities, and maintain accurate forecasting. The ability to thrive in a fast-paced, evolving environment, demonstrating resilience, persistence, and a strong results-oriented mindset. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Lead Strategic Financial Analyst to join our Finance team across North America , reporting to the Director, Strategic Finance & Insights and working directly with the VP Finance and CFO . You will tackle complex, cross-functional business questions that require curiosity, sound judgment and a willingness to navigate ambiguity. You will work across multiple areas of the business, gaining exposure to different business models, revenue streams and strategic priorities. You will take on questions that require you to connect the dots, build analysis from the ground up and bring a clear point of view to senior leadership. Please note: This role is open across Canada and requires you to be available to work within EST/EDT hours. What you’ll be doing: Take on complex, open-ended questions that span multiple parts of the business and bring structure to ambiguity; Understand how our different businesses make money, identify the key drivers of growth, and assess whether that growth is sustainable , connecting the individual business performance to the broader consolidated picture; Build financial models and analysis from the ground up to answer strategic questions and support business decisions; Find, access and validate the data you need , including working directly with SQL and BI tools when the answer isn’t readily available; Improve forecasting across the business , both in-year and long-range, by strengthening methodologies and key drivers, increasing accuracy, and making the process more efficient and easier to explain; Own the monthly and quarterly finance rhythm , partnering closely with business teams on reviews and reporting while maintaining a consistent standard across all areas of the business; Challenge assumptions, identify risks and opportunities, and turn complex analysis into clear recommendations for the Director, Strategic Finance & Insights, VP Finance, CFO and business leaders. What you need to bring: We’re a team within Finance responsible for helping Lightspeed understand what is driving our business today, where it is going next, and what we should do about it. This role sits at the intersection of strategic finance, data and business analysis, with exposure across Lightspeed’s software, payments, capital and hardware businesses. Strong problem-solving skills and the ability to bring structure to ambiguous or unowned problems; Sound financial modelling skills, including building driver-based models and three-statement analysis from the ground up; Experience working with data directly, including SQL or an equivalent querying tool and a BI platform; Strong business curiosity and the ability to dig into a number until you understand what is really driving it; The ability to challenge assumptions and numbers while building trusted relationships with business partners; Strong communication skills, with the ability to make complex analysis clear and actionable for both finance and non-finance audiences; Experience working in a complex business with multiple revenue streams or business models. You’ll enjoy: A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase program to get your personal Macbook Enhanced parental leave to support growing families At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $120k-145k Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and h

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for an Account Executive II to join our team in Manila. We're looking for a Full Cycle Account Executive II to drive new retail business growth by managing inbound opportunities from Sales Development Representatives (SDRs) while proactively re-engaging historical leads. In this role, you'll build and manage your own pipeline, qualify prospects, conduct product demonstrations, and guide opportunities through the entire sales cycle to close. You'll play a key role in helping retailers discover the value of Lightspeed's solutions while contributing to the growth of a fast-paced company that's transforming the retail industry. What you’ll be doing: Manage the full sales cycle, from qualifying and discovering customer needs through to delivering product demonstrations, negotiating solutions, and closing new business opportunities. Build and manage a healthy sales pipeline, accurately forecasting activity and revenue while maintaining up-to-date records in Salesforce and other sales tools. Consistently achieve and exceed monthly and quarterly sales targets through effective pipeline management and customer engagement. Collaborate with cross-functional teams and leadership on pricing, deal strategy, and customer acquisition initiatives. Prepare accurate sales quotes, contracts, and orders while ensuring a seamless customer experience throughout the buying journey. Gather and share market insights, customer feedback, and competitive intelligence to help inform sales strategies and business decisions. What you need to bring: We're looking for a candidate who has experience with the following: Proven experience managing the full sales cycle in a quota-carrying, new business sales role. Experience selling within industries such as SaaS, software, technology, cloud solutions, telecommunications, e-commerce, retail technology, or point-of-sale systems. Strong pipeline management and forecasting skills, with experience tracking and delivering against daily, weekly, monthly, and quarterly targets. A track record of consistently achieving or exceeding sales goals and driving measurable business results. Excellent communication, relationship-building, and presentation skills, with the ability to engage stakeholders at all levels. A proactive, growth-oriented mindset and enthusiasm for building a successful sales career at Lightspeed. Our hiring process is very straightforward. The whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic! Be a changemaker You’ll enjoy: Genuine career growth opportunities based on performance within a company that's continuously expanding Uncapped commission Work with highly skilled people who are as passionate about sales & marketing as you are An environment that encourages initiatives and leadership Work in a team big enough for growth but lean enough to make a real impact Fun activities with your teammates & social events throughout the year Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story Plus benefits designed to keep you happy, healthy and fulfilled. Market-leading salary package Permanent work from home setup Coworking space available, if needed We follow the PH holidays! Benefits you can enjoy from day one: HMO for you and your 2 dependents (Maxicare) 15 Vacation leaves 10 Sick leaves Government Mandated Benefits Food Allowance of 1000PHP per month Work from Home Allowance of 1000PHP per month Health and wellness benefit of 7500PHP per year Free access to Mental Health support and coaching services Opportunity to grow your career in a company that values internal mobility Exciting online and in-person events hosted regularly by our Manila Culture Club Not yet convinced? For honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website , LinkedIn , and Youtube pages. We’re an open book! We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try! We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed. To all recruitm

Lightspeed is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Field Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customised solution that helps their business thrive. We need your passion and sales expertise to help us build the Lightspeed brand in your area. ***Note that this role is based in Belgium - focussed on the hospitality market in Brussel*** Your responsibilities: Generate lists of prospective restaurants and manage the entire sales cycle from initial outbound call/ walk in to close (experience with self-sourcing clients is a huge plus) Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Lightspeed in the market What you will bring to the team: Fluency in both French and Dutch Experience in prospecting and closing customers, restaurant operations, or a relatable field and industry Since this is a field position, you will be out and about on a daily basis in your territory Strong communication, organisational and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, and flexible General technical proficiency with software Experience with Salesforce CRM is a plus What’s in it for you? Come Live the Lightspeed Experience…. Genuine career growth opportunities based on performance within a company that's continuously expanding. Uncapped commission Work with highly skilled people who are as passionate about sales & marketing as you are An environment that encourages initiatives and leadership Work in a team big enough for growth but lean enough to make a real impact; and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: Lightspeed equity scheme (we are all owners) Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow Regular breakfast or lunches, drinks & snacks in our Ghent office Company car To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspe