MongoDB

**The Role** As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. **Key Responsibilities** Customer Advisory • Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments • Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management • Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success • Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams • Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions Internal Collaboration & Customer Advocacy • Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization • Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization • Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region **What You Will Bring** • Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product • Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers • Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite • Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 426476 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $97,000 — $190,000 USD

This role sits within our Digital Customer Success team. This team exists to manage and evolve how we serve customers through digital and agentic experiences. The team helps MongoDB deliver a consistent, personalised and relevant experience using data, lifecycle programmes, automation, and human judgement where it matters most. We are looking for a Digital Success Manager to foster high-impact customer relationships at scale by leveraging data, automation, and digital channels to deliver tailored, value-led experiences. Blending strategic insight with digital programmes, you will advance our Digital-First strategy and achieve key organizational goals. Serving as a subject matter expert across a high volume of low-to-mid-tier accounts, you will build deep knowledge of the long tail of your assigned region, analyzing retention trends and uncovering new ways to add value. Rather than conducting traditional 1:1 meetings, you will drive customer outcomes using scalable digital check-ins, automated health-score triggers, and 1:many outreach, stepping in personally as the human-in-the-loop escalation point when judgment, nuance, or a personal touch is needed. Because this role is still evolving, we seek an entrepreneurial self-starter who is curious, driven, and excited to take initiative, someone who is knowledgeable and excited about AI and uses it hands-on to accelerate their work, run their own research, and manage their own programmes, but also understands its limitations. In this role you will partner closely with sales and cross-functional teams to shape the future of Digital Customer Success. We are looking to speak to candidates who are based in Gurugram/Bengaluru for our hybrid working model. **Who You Are** Our ideal candidate thrives in dynamic environments, is passionate and knowledgeable about AI, and brings strong analytical skills paired with a deep, customer-centric mindset. You are: • Regional Expert & Escalation Point: Deep, long-tail knowledge of your assigned region, you know the accounts, patterns, and risks well enough to be the human-in-the-loop escalation point when automated programmes need judgment or a personal touch • AI-Native & Hands-On: Genuinely excited and knowledgeable about AI, and you use it in your day-to-day work, building your own dashboards, running your own research, and managing your own programmes rather than waiting on others to build the tooling for you • Curious & Driven: Self-directed, endlessly curious, and always looking for the next insight, improvement, or opportunity to add value • Independent, Yet a Great Partner: Comfortable working independently and owning your patch, but equally strong at partnering, especially with long tail sales teams, to understand customers and co-design programmes together • Data-Driven & Analytical: Skilled at analyzing customer trends and data to unlock value and optimize customer outcomes at scale • Digital Channels Specialist: Experienced in using scalable 1:many digital engagement models and outreach strategies to connect with customers effectively • Strategic Thinker: Able to translate customer insights into strategic initiatives that advance Digital-First goals and drive long-term success **What You’ll Do:** • Serve as the face of Digital CS for your region, building deep knowledge of the long tail of your assigned region and acting as the key domain expert, advocate, and human-in-the-loop escalation point for digital customer success strategies in your region • Lead customer engagement and retention through digital-first programmes, hosting 1:many interactive workshops, webinars, and targeted digital touchpoints. Drive the regional 1:many strategy for our long tail segment, stepping in with selective 1:1 interactions where appropriate to ensure high impact • Partner closely with sales and account teams to deeply understand customers, co-design digital-first programmes together, report regional insights, and unlock enablement opportunities, improve onboarding, and mitigate churn • Use AI tools and techniques to build your own dashboards, conduct your own research, and manage your own programmes, bringing curiosity and initiative to how you work, not just what you deliver **What You'll Bring:** • Experience: 3+ years in Customer Success or a similar role; familiarity with scaled or digital models across the onboarding and consumption phases • AI Fluency: Genuine enthusiasm for and hands-on experience with AI tools, with a track record of using them independently to build dashboards, automate research, or manage programmes • Mindset: Curious, driven, and entrepreneurial, comfortable building processes from scratch and developing innovative solutions that deliver measurable results, while working both independently and as a strong partner to others • Collaboration Skills: Proven ability to work cross-functionally, particularly with sales teams, and align objectives across diverse stakeholders • Adaptability: Comfortable navigating fast-moving shifts in scope, strategy, and goals • Tech-Savviness: Familiarity with the tools and technologies that support digital engagement (e.g., automation tools, CRMs, CS software) • Analytical Acumen: An ability to analyze data and extract actionable insights for program optimization **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 3273576550

**MongoDB and Customer Success** Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. **Customer Success Manager** **The Role** As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We are looking to speak to candidates who are based in Tokyo for our hybrid working model. **Key Responsibilities** **Customer Advisory** • Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments. • Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention. **Account & Portfolio Management** • Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success. • Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth. • Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes. **Internal Collaboration & Customer Advocacy** • Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization. • Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value. **What You Will Bring** • Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product • Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers • Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes • Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. **MongoDBのミッションとカスタマーサクセスの役割** MongoDBのミッションは、ソフトウェアとデータの力を解き放つことで、革新者が業界を創出、変革、そして常識を覆すことです。私たちは、企業のレガシーワークロードを現代化し、イノベーションを受け入れ、AIの力を最大限に活用できるよう支援することで、あらゆる規模の組織がモダンなアプリケーションを容易に構築、拡張、運用できるようにします。 業界を牽引する当社の開発者向けデータプラットフォーム「MongoDB Atlas」は、業界唯一のグローバル分散型マルチクラウドデータベースであり、AWS、Google Cloud、Microsoft Azureにわたる115以上のリージョンで利用可能です。Atlasによって、お客様はオンプレミスや異なるクラウドプロバイダー間など、あらゆる場所でアプリケーションを構築・運用することができます。当社は世界中にオフィスを構え、毎月175,000人以上の新しい開発者が利用登録を行っており、Samsungやトヨタのような大手企業から、Delivery HeroやLG U+といったAIの革新者に至るまで、多くの企業が次世代のAI駆動型アプリケーションの構築においてMongoDBを信頼しています。 当社のカスタマーサクセスチームは、導入後のお客様との関係構築において要となる存在です。。深いビジネス知識と技術的な知見を融合させることで、カスタマーサクセスはMongoDBをお客様のテクノロジー戦略の中心に位置づける役割を担い、すべてのお客様がその投資の可能性を最大限に引き出せるよう支援しています。 **募集職種：カスタマーサクセスマネジメント（The Role）** カスタマーサクセスマネジメント（CSM）の役割は、信頼されるアドバイザーとして、お客様がMongoDBを活用する上での道のりを、支援することです。 担当ポートフォリオとなる顧客アカウントの生涯価値の最大化と成功に責任を持ち、お客様固有のビジネス目標を達成するために、最適なタイミングで最適なリソースへとつなぐ戦略的パートナーとして活躍していただきます。また、顧客維持（、収益実現、およびお客様からの支持・推奨の促進 を推進する役割も担います。 お客様と深い信頼関係を築き、そのニーズを徹底的に理解した上で、アカウントチームや社内リソースをスムーズに活用し、、お客様が最も必要とする領域で目に見える確かなインパクトを提供することが求められます。 【勤務形態】 ハイブリッドワーク（東京オフィスに通勤可能な方を対象としています） **主な職務内容（Key Responsibilities）** **顧客へのアドバイザリー（Customer Advisory）** • プロアクティブなリスク特定と運用の最適化: ベストプラクティスや運用戦略を提案することで、プロアクティブにリスクを特定し、システムのデプロイメント・ヘルスを健全に保ちます。お客様の重大な課題に対して最適なソリューションを提供することで、価値創出までの期間（Time-to-Value）を短縮し、MongoDBの導入を通じてビジネス目標を達成できるよう導きます。 • ビジネスレビューの実施と成果への変換: 包括的なビジネスレビュー（QBRなど）を実施し、技術的な健全性や運用パフォーマンスを分析した上で、そこから得られたインサイトを「価値ベースの成果」へと落とし込みます。技術リーダーやビジネスリーダーと連携して目標をすり合わせ、成長と顧客維持を促進する「相互成功計画（Mutual Success Plan）」を推進します。 **アカウント＆ポートフォリオ管理（Account & Portfolio Management）** • 顧客成熟度とLTVの向上: 顧客の習熟度、顧客生涯価値（LTV）、顧客維持、および収益実現を推進するアカウントプランの。様々なフェーズにいる担当ポートフォリオの顧客をプロアクティブに管理し、価値実現の最大化、継続利用の促進、そして長期的な成功に向けた戦略を策定・実行します。 • 進捗管理と拡大機会の創出: 重要なビジネス成果指標に対する進捗管理・レポーティングを行い、事業の予測可能性向上に向けて、収益維持および収益実現のフォーキャストを経営層へ報告していただきます。、加えて、顧客へのインパクトを拡大する新たな機会を特定し、プレセールスチームと連携してさらなる成長を支援します。 • 正確なデータ管理とAIツールの活用: 社内システムにおいて綿密なデータ管理（を維持し、顧客インサイトの正確な一元管理（と正確なテリトリー分析を実現します。AIツールを活用して日々のワークフローを効率化し、生産性を向上させ、カスタマーサクセスの成果を最適化します。 **社内連携＆顧客の継続利用の促進（Internal Collaboration & Customer Advocacy）** • 顧客の声を社内へ届ける: MongoDB社内における「顧客の代弁者」として、顧客のインサイトを製品ロードマップに反映させます。また、営業、プロダクト、プロフェッショナルサービス、サポート、トレーニングなどの各チームと連携し、顧客ヘルス、満足度、および価値実現を推進します。 • 最適なリソースとのマッチング: マーケティングプログラムやエグゼクティブ・スポンサーとのエンゲージメントを含め、お客様を最適な社内リソースと結びつけます。同時に、顧客との対話から得られた学びをチームに共有し、チーム全体の成功を強化するとともに、顧客価値を最大化します。 **求められるスキル・経験（What You Will Bring）** • 実務経験: 高度な技術力を要する製品（従量課金制/コンサンプションベースの製品が望ましい）において、技術系顧客対応職（テクニカルカスタマーサクセス、ソリューションアーキテクト／エンジニアリング、プロフェッショナルサービス／導入支援、テクニカルアカウントマネジメントなど）における5〜7年以上の経験。 • アカウンタビリティ（責任）: エンタープライズ企業またはハイテク業界の顧客ポートフォリオを持ち、顧客のヘルスおよび収益の現実に責任を持った3年以上の経験。 • コミュニケーション能力: 技術的な成果およびビジネスの成果の双方において、周囲に影響を与え、意思決定を促すことができる優れた口頭・書面でのコミュニケーションスキル。 • 学歴・バックグラウンド: コンピュータサイエンス、STEM（科学・技術・工学・数学）分野の学士号、またはそれと同等の技術的な実務経験。 **MongoDBについて（About MongoDB）** MongoDBは「変化」に対応するために構築されており、お客様と従業員が市場のスピードに合わせてイノベーションを起こせるよう支援しています。私たちはAI時代に向けてデータベースを再定義し、革新者がソフトウェアを通じて業界を創出、変革、そして常識を覆せるようにしました。市場で最も広く利用されているグローバル分散型データベースであるMongoDBの統合データベースプラットフォームは、組織のレガシーワークロードを現代化し、イノベーションを受け入れ、AIの力を最大限に活用できるよう支援します。当社のクラウドネイティブなプラットフォームである「MongoDB Atlas」は、唯一のグローバル分散型マルチクラウドデータベースであり、AWS、Google Cloud、Microsoft Azureにわたって利用可能です。 世界中にオフィスを構え、Fortune 100の75%を占める大企業からAIネイティブのスタートアップ企業まで、60,000社以上のお客様が最も重要なアプリケーションの運用をMongoDBに託しており、私たちは次のソフトウェア時代を牽引しています。 MongoDBの指針となっているのは、私たちの「リーダーシップ・コミットメント（Leadership Commitment）」です。これは、私たちがどのように、そしてなぜ意思決定を行うのか、どのようにお互いを支え合うのか、そしてどのように勝利を収めるのかを示すガイドラインであり、これこそがMongoDBの核となる価値観です。。 従業員の個人的な成長とビジネスにおける貢献を後押しするため、私たちは誰もが支え合い、豊かになれるカルチャーの醸成に取り組んでいます。従業員のアフィニティグループ（社内コミュニティ）から、不妊治療への支援、手厚い育児休暇制度に至るまで、私たちは従業員の幸福を重視し、キャリアとプライベートのあらゆる歩みをサポートしたいと考えています。MongoDBで働く魅力をぜひ知っていただき、私たちと共に世界にインパクトを与えましょう！ MongoDBは応募および面接のプロセスにおいて、障がいをお持ちの方に必要な合理的配慮を提供することに尽力しています。障がいによる配慮をご希望の場合は、担当の採用リクルーターまでお知らせください。 MongoDBは機会均等企業（Equal Opportunity Employer）です。 Requisition ID 3273511231

**About the Role** MongoDB is looking for a Senior InfoSec Analyst to join our Computer Security Incident Response Team. You will detect, investigate, and respond to security events across our corporate and cloud environments. You'll act as a technical lead on incidents, mentor analysts, and work with Engineering, IT, Legal, and Privacy teams to reduce risk. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **What You'll Do** • Lead investigations from triage through containment, scoping, remediation, and postmortem for security events • Analyze logs, endpoint telemetry, and cloud and SaaS audit data to distinguish true positives from false positives and reconstruct attacker or user activity timelines • Investigate credential and secret exposure, endpoint detections, phishing, data exposure, and policy violations such as unauthorized tool or AI usage • Automate repetitive response work using scripting and APIs, including enrichment, ticketing, and notification workflows • Maintain runbooks, playbooks, and severity and escalation standards • Contribute to employee-facing security guidance and awareness • Mentor junior analysts and help raise the team's investigative and communication standards **What We're Looking For** • 5+ years in security operations, incident response, detection engineering, or a related field • Hands-on experience leading incidents end to end, including clear stakeholder communication during and after an event • Strong log analysis skills in a SIEM and fluency with EDR tools • Working knowledge of cloud security (AWS, GCP, or Azure), identity and access management, and SaaS security • Solid understanding of attacker techniques and frameworks such as MITRE ATT&CK • Ability to prioritize and make sound decisions under ambiguity and time pressure • Strong written communication, including incident reports and executive-ready summaries **Nice to Have** • Experience integrating LLM or AI tooling into security workflows, or assessing AI-related risk • Familiarity with incident management platforms and Jira-based workflows • Relevant certifications (GCIH, GCFA, GCIA, CISSP, or similar) • Bachelor's degree in a related field or equivalent experience **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273576036

We are seeking an experienced and results-oriented leader responsible for our UKI Customer Success team. In this role, you will manage managers and foster the growth and success of both our customers and team members. As the Director of Customer Success for the UKI, you will drive the recruitment, coaching, mentoring, and development within the region, empowering our high-touch Customer Success teams to deliver exceptional value to customers, hone their skills, and advance their careers. Beyond talent development, you will be responsible for designing and executing strategies to boost customer retention and satisfaction, identify expansion opportunities, and enhance customer adoption of MongoDB. Your role will involve close collaboration with senior leaders across the go-to-market (GTM) ecosystem, including Sales, Solution Architecture, Product, Professional Services, Marketing, HR/Recruiting, and Customer Support. We are looking to speak to candidates who are based in London for our hybrid working model. **We’re looking for someone with:** • Bachelor's degree, technical degree preferred • 7+ years people management experience • 15+ years relevant experience and subject matter expertise in Customer Success, Account Management, Client Services, or similar customer-facing roles • 10+ years experience working within or supporting large enterprises • Experience leading leaders • A passion for hiring, developing and retaining a team of managers; your team’s success is your top priority • Experience setting org/geo-wide direction for customer success programs and allocating resources to drive operations in alignment with the strategy • Track record of leading fast-growing teams and using data to drive initiatives and inform decision-making processes that impact long-term company operations and success • Experience as a CS leader managing executive level internal and external stakeholder relationships; includes collaborating with, and influencing cross-functional executive stakeholders (Sales, Marketing, Support, Product, etc.) on strategic GTM and company-wide initiatives • Demonstrates ability to communicate a compelling vision and motivating a team to deliver excellent results in a fast paced environment • Experience with enterprise infrastructure technologies; familiarity with MongoDB or NoSQL databases is a plus but not required • The ability to navigate ambiguity with perseverance, positivity, and a clear point of view. • An adaptable mentality. You thrive in an ever-changing environment and continuously seek to improve yourself, your team, and your processes • Outstanding verbal and written communication skills, with the ability to present to a diverse audience both internally and externally **Role Overview & Key Responsibilities** • People Leadership: Recruit, mentor, and develop frontline up to Sr Manager-level leaders in the Customer Success team • Execution: Define and adhere to a set of analytical metrics to guide the team’s direction; achieve quarterly and long-term targets • Build Programs: Design and implement initiatives to enhance customer retention, expansion, satisfaction, and product adoption • Executive Presence and Communication: Cultivate and maintain relationships across MongoDB teams, organizations, and offices **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273572924

MongoDB is looking for a Senior Manager, Procurement (Software) to support our growing company's needs. This role requires a strategic thinker, but also someone who is prepared to “roll up their sleeves.” It also requires interaction across the organization, globally. The right candidate will be a builder with strong analytical, negotiation and communication skills. This position will work in the Procurement Team managing procurement analyst and supporting the company in creating and implementing a category strategy for global Software. This role is based in the New York office and will be reporting to the Head of Procurement & Travel who is also based in New York. By joining the MongoDB Procurement team you will be gaining an enormous amount of experience while accelerating your career. This role will be based remotely in the United States. **Key Responsibilities:** • Serve as the main point of contact for global Software contracts, leading category strategic initiatives and managing a team of procurement analysts • Collaborate cross-functionally across the organization with stakeholders and the global Legal team to ensure vendor compliance and requirements are met • Develop and execute a Software Category Management strategy and roadmap aligned with company growth and technology goals • Own and manage a pipeline of software renewals, sourcing initiatives, and supplier engagements, ensuring proper planning and execution across the organization • Build a deep understanding of software spend, market trends, licensing models, and supplier landscapes to unlock cost savings and value optimization • Establish trusted partnerships with key stakeholders in Finance, Legal, IT, Security, and business teams to guide procurement decision-making • Partner with global teams across regions and time zones, including regular collaboration during Pacific Time business hours • Drive supplier negotiations, vendor performance management, and sourcing activities to secure optimal commercial outcomes • Ensure all deals within your scope comply fully with the company purchasing policy **So, what does success look like?** The Senior Manager will be successful in this role when they can start executing the following strategic tasks and responsibilities after their first quarter with the company: • Deliver superior and consistent project management skills for multi country, cross functional team projects • Work closely with global stakeholders on pre renewal strategy, RFP distribution, contract negotiations, and post renewal analysis • Develop a trusted advisor relationship with key business partners and internal stakeholders through effective communication, strategic guidance, and high quality execution • Build and maintain a forward looking software renewal and sourcing pipeline with clear visibility into risks, opportunities, and upcoming business needs • Develop actionable category strategies based on spend analysis, supplier insights, and business priorities • Identify and deliver measurable cost savings, cost avoidance, and value optimization opportunities across the software portfolio • Contribute to the development of new tools, processes, and approaches that support global expansion and operational scale • Develop an understanding of the legal framework for contract execution and supplier risk management • Lead and grow the team with career planning, mentorship, and professional development at the forefront **About You** • Bachelor's Degree or MBA/Master's Degree • 8+ years of experience within an indirect procurement team, including significant experience managing software purchasing and supplier negotiations • 4+ years of people management experience required • Experience developing category strategies and managing complex software supplier relationships • Ability to analyze spend data, draw conclusions, and develop actionable recommendations • Strong organizational and project management skills • Legal contract experience • Demonstrated ability to build strong stakeholder relationships and influence decision making across multiple business functions • Highly articulate with excellent verbal and written communication skills • Ability to work effectively with global teams and stakeholders across multiple time zones, including Pacific Time business hours • Think creatively, are highly driven, and are skilled at creating structure in situations that are uncertain or ambiguous within a rapidly growing business • Demonstrated ability to roll up your sleeves and work alongside team members, driving projects through to completion About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273559477 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $76,000 — $149,000 USD

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model (3-5 days) Monday to Friday. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. **Cool things you’ll do** You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. **What you need** We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. **The ideal candidates should have strong technical experience in one (or more) of the following areas** • Systems administration • Distributed systems • Network Administration • Database architecture and administration • Application Architecture • Data architecture and design • Performance tuning and benchmarking • Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform). **It’s crucial for every candidate that they can check off all of these boxes** • Excellent communication skills, both written and verbal • Genuine desire to help people • Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills • Ability to think on your feet, remain calm under pressure and solve problems in real-time • Desire and ability to rapidly learn a wide variety of new technical skills • Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273567656

Our sales team’s success is MongoDB’s success. We help customers solve complex challenges, modernize their technology environments, and build what’s next. Our sales leadership is committed to building an exceptional sales organization by inspiring and enabling success for everyone on the team. We are looking to speak to candidates who are based in London for our hybrid working model. **The Opportunity** The Regional VP UK&I will manage a high-performing organization focused on expanding existing enterprise customers, landing new workloads, and delivering sustained revenue growth across the region. You will lead second-line sales leaders across the Enterprise Growth organization, strengthen our leadership bench, and build a culture of accountability, development, and customer impact. You will play a critical role in shaping regional strategy, improving execution, and ensuring the business consistently delivers against its bookings and revenue goals. **What You’ll Be Doing** • Lead, coach, and develop Regional Directors to exceed monthly, quarterly, and annual bookings objectives • Build a high-performance culture grounded in accountability, execution, talent development, and customer impact • Define and execute the UK&I Enterprise Growth strategy, with a focus on expanding existing customers and landing new workloads • Recruit, hire, develop, and retain exceptional Regional Directors and Enterprise Account Executives to strengthen the organization and succession pipeline • Enable leaders and sellers to identify, qualify, and develop a healthy sales pipeline while navigating complex enterprise buying processes and negotiations • Drive disciplined adoption of MongoDB’s sales methodologies, including MEDDIC and Command of the Message • Establish a rigorous operating rhythm across forecasting, pipeline inspection, territory planning, business reviews, and performance management • Partner closely with Professional Services, Marketing, Customer Success, Solutions Consulting, Finance, and other cross-functional teams to improve customer outcomes and generate regional demand • Develop and scale territory coverage, resource allocation, and go-to-market plans in line with business priorities • Serve as a visible role model for MongoDB’s values and Leadership Commitment, inspiring teams to think big, take ownership, and deliver meaningful outcomes **What You’ll Bring To The Role** Must-Have Qualifications • At least two years of experience in a second-line sales leadership role in enterprise software, with a record of setting clear expectations, establishing a disciplined operating cadence, and holding leaders accountable for results. • A strong, verifiable track record of consistently delivering revenue growth and building qualified pipeline, along with demonstrated success selling and delivering professional services • Proven track record of recruiting and building high-performing sales teams • Evidence of developing teams and individuals, including promotions from the team, improved performance, retention of high performers, and a clear coaching and succession cadence • Evidence of building a healthy team culture and strong operating standards, reflected in morale, engagement scores, leadership scores, and low attrition • Demonstrated ability to operate with a high degree of autonomy, make sound decisions, and establish priorities quickly in a business-critical environment • Demonstrated operational excellence in strategic accounts, including strategic account management and planning, driving and closing complex or large deals, customer centricity, and sales excellence • The ability to articulate the business value of complex technology to senior business and technical stakeholders **Preferred Qualifications** • Proven ability to lead through other leaders and operate beyond a single team • Experience building, leading, and scaling high-performing Enterprise Growth or customer expansion teams • Previous training in sales methodologies such as MEDDIC, SPIN, or Challenger Sales • Familiarity with databases, developer tools, cloud platforms, or open source technology • Experience translating product innovation and technical differentiation into repeatable enterprise sales motions **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426484

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to craft delightful experiences for developers of all levels onboarding and working with MongoDB. We're looking for a Software Engineer to join our growing team, building tooling to automate infrastructure on any cloud and developing MongoDB integrations that seamlessly integrate into partner frameworks or solutions. As part of the team, you will propose, design, build and support product features supporting integrations such as AWS Cloud Formation & AWS CDK, Terraform & Vault. You will build our next generation Atlas SDK for an expanding set of languages. Automation & DevOps is at our core, with the number of Integrations & SDKs continuing to grow. You will be part of building a platform that allows our team to scale with that growth. We are looking for passionate, intrinsically-motivated software engineers who consistently work to grow their skills and want to take their careers to the next level. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . We are looking to speak to candidates who are based in Dublin for our hybrid working model. **What will you do?** • Propose, design, implement and support product features for MongoDB Atlas DevOps & SDK tooling, such as MongoDB Atlas Cloud Formation Resources , MongoDB Atlas Terraform Provider & MongoDB Atlas Go SDK • Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Golang (primary), Java, Python & Javascript/Typescript (Experience in at least one of the above is desirable) • Design and develop software integration components utilizing MongoDB’s technology (i.e. database, mobile, search, etc.) in larger contexts and integrate into partner frameworks or solutions • Incrementally ship elements of sophisticated projects • Assist with investigating and solving problems experienced by our customers, Our team has a Level 2 support rotation • Apply our core values to your planning, designing, and coding work **Who are you?** We understand not everyone will meet all the qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply • Inspired by building DevOps & automated tooling that manages deployments at scale • Approachable, curious, and intellectually honest • Collaborate and communicate effectively across multiple teams, locally & remote across timezones, internally and externally as required, to drive projects to completion • Enjoys an environment where you can coordinate your own time, prioritizing, and acting on multiple tasks concurrently without manager oversight • Some experience building Infrastructure as Code (IaC) tooling & integrations • Familiar with cloud infrastructure platforms, tools and concepts ( Amazon AWS, Google Cloud Platform, Microsoft Azure, etc ) **How will you measure success?** • In three months, you'll have become familiar with our developer tools and the existing features most relevant to integrations • In six months, you will be building features and leading your projects. You will share knowledge with the team, collaborating where needed to achieve our team goals • In nine months, you will be fully embedded in the team. As well as leading your projects, you will be contributing ideas to the team roadmap, improving how we work. You will be mentoring other team members, helping them learn from your experience **What is in it for you?** • Generous compensation package (top-range salary, equity, comprehensive benefits) • Flexible working options with a focus on results rather than time spent in the office • A high level of independence in your day-to-day work. Propose innovative solutions to existing problems and own the delivery from start to finish • Opportunities to learn on the job (time and support to upskill in new technologies and learn new programming languages, as well as an allowance for educational material) • Exposure to a wide variety of market verticals and a broad spectrum of interesting use cases • You'll be joining a supportive and collaborative team that values its culture and promotes a positive work environment! • Upon joining, you will have the opportunity to learn everything there is to know about MongoDB via specialized training on the MongoDB University platform and highly supportive colleagues **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426104

MongoDB is seeking an executive public-sector leader to build the next phase of growth across Federal civilian and Defense. As General Manager, you’ll have significant autonomy to shape a more self-sufficient business by integrating Clarity’s federal engineering and modernization capabilities with MongoDB’s product and go-to-market teams, expanding our position in Defense, and establishing the partnerships, authorization strategy, talent, and operating discipline needed for sustained growth. MongoDB acquired Clarity Business Solutions to accelerate the modernization of government applications. Clarity is a federal-focused software and systems engineering firm with expertise in data analytics, data processing, and data flow. Its team combines technical delivery capabilities with experience navigating federal missions, procurement, and security requirements. You will shape how Clarity’s people and capabilities work alongside MongoDB by aligning strategy, customer engagement, delivery, and operating practices while preserving the specialized expertise federal customers rely on. MongoDB Atlas for Government’s achievement of FedRAMP Certified – Class D (formerly known as FedRAMP High) expands MongoDB’s ability to support high-impact government workloads, secure AI, and mission-critical modernization across cloud environments. This is an opportunity to build on customer trust and strong executive commitment, address significant unmet demand across government, and shape a business with the ambition and resources to become a meaningful growth engine for MongoDB. We are looking to speak to candidates who are based in Washington DC for our hybrid working model. **What you will do** • Own the public-sector P&L, strategy, operating plan, and execution, with accountability for revenue, expenses, investment decisions, forecast quality, and overall performance. Establish executive-grade forecasting, pipeline inspection, P&L reviews, account and partner planning, talent reviews, and cross-functional decision mechanisms that strengthen predictability and scalable execution • Lead and develop the Regional Directors and their sales teams, together with dedicated Finance, Sales Operations, Product, Solutions Architecture, and Customer Success resources; Set shared goals, clarify decision rights, and establish effective interfaces with MongoDB’s broader functional organizations • Build an increasingly autonomous, high-performing public-sector entity by setting its governance, resource priorities, operating cadence, and talent systems, while applying MongoDB’s company-wide processes and the practices needed to serve government customers; Make timely decisions with substantial autonomy, create clarity as the organization evolves, and balance near-term results with long-term scale • Integrate Clarity’s people and federal services capabilities into the public-sector business; Align strategy, leadership, accountability, customer engagement, delivery, and partner motions; clarify how Clarity works with MongoDB’s sales, Product, Solutions Architecture, Customer Success, and Security teams; and shape the organization’s reporting model and long-term end state • Grow strategic Federal civilian relationships and expand MongoDB’s position in Defense by building trust with Department of Defense and other mission stakeholders, converting existing product usage into strategic customer relationships, and developing repeatable paths to new opportunities • Build and scale a partner ecosystem, with a strong emphasis on systems integrators alongside resellers and other strategic partners; Create joint customer and delivery motions that extend MongoDB’s reach and support mission-relevant outcomes • Translate Atlas for Government’s achieved FedRAMP Certified – Class D status (formerly known as FedRAMP High) into a clear, accurate field and customer strategy; Partner with Product, Security, Legal, Clarity, and cloud providers to address customer authorization and secure-delivery requirements without overpromising product readiness or certifications; represent MongoDB with agency executives, partners, and company leadership, and bring field insight into product and investment decisions **What we are looking for** • 8+ years of public-sector leadership across Federal civilian and Defense customers at modern software, cloud, data, cybersecurity, or technology platform companies • Demonstrated experience owning and managing a public-sector P&L, with accountability for revenue, expenses, growth, and investment decisions; Success leading multi-layer sales organizations and delivering strong forecasting, talent, and customer outcomes • Demonstrated ability to build partner ecosystems including systems integrators, resellers, and alliances along with Integrating services or consulting capabilities into a product-led commercial model • Strong executive presence and judgment to navigate complex agency ecosystems, engage internal and external leaders, and operate effectively while organizational structures evolve • Bias for action and resilience to make difficult decisions without perfect information while maintaining a customer-first mindset • Exceptional people leadership skills, including recruiting, coaching, succession planning, and driving high performance with integrity and trust • Active security clearance is required, along with experience in highly regulated public-sector markets **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426451 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $200,000 — $450,000 USD

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in São Paulo for our hybrid working model. **As an ideal candidate, you will have** • Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software • Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity • Experience designing with scalable and highly available distributed systems in the cloud and on-prem • Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership • Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan • The ability to travel up to 25% • A Bachelor’s degree or equivalent work experience **You may also have** • Experience selling databases and/or deploying applications with any of the major cloud providers • Experience with database programming and data models • Experience in data engineering or AI/ML projects • Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks • Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message • A MongoDB Certification • A Cloud Provider Certification **What you do at MongoDB** In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will: • Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB • Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders • Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) • Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events • Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction • Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members • Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends **What you will learn** MongoDB Product Suite Mastery • Core Database Server: Master the fundamentals and advanced features of MongoDB's core database • Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts • Relational Migrator: Learn to migrate from relational databases seamlessly Market-Relevant Technologies • Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms • Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes Modern Architecture Design • Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security • Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space Sales Techniques and Soft Skills • Effective Communication: Master presentations, demonstrations, and whiteboarding • Client Interaction: Develop strategies for discovery and objection handling Industry Insights • Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426455

**About the team** MongoDB Technical Services Engineers will combine exceptional problem solving and communication skills with deep technical experience to advise customers and solve complex MongoDB problems. They are experts in components of the MongoDB ecosystem - database server, drivers, our management suite, and services such as Cloud Manager (the online product we developed for customers for automation, backup, monitoring, and analysis of their MongoDB systems), and MongoDB Atlas. They combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak to candidates who are based in Milan for our hybrid working model (Tues-Sat Shift). **Cool things you’ll do** MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people. You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In this specific role, starting from the MongoDB database, you will also focus on the performance of our Cloud platform Atlas and its supported services. You will help both frontend and backend developers build next generation applications on MongoDB platform. Finally, MongoDB Technical Services puts a strong focus on engineers enabling their peers to be successful by sharing newly gained technical knowledge with the team, either via informal one-to-one conversations, or training and workshop sessions. By documenting solutions in our knowledge base system, Technical Services Engineers will increase the efficiency of our customers, other team members and departments throughout MongoDB. **What you need** We are looking for curious, and multi-faceted teammates who are driven to serve our customers. The ideal candidate should have a mix of experience in most of the following areas. We are open to training people up in certain areas, so don't worry about ticking every box! • 3–4 years of experience in a technical support, solutions support, or customer-facing engineering role • Distributed systems, Database architecture and administration, Application architecture, Data architecture • Experience supporting complex mission-critical product applications and database systems (RDMBS or NoSQL or both) • Supporting Cloud and/or Enterprise grade applications • Strong diagnostics and troubleshooting experience, with the ability to analyze issues holistically, from the application tier, to database to storage • Broad awareness of customer workloads and use cases, including performance, availability, and scalability • Systems administration experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting • Ability to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc • Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.) • Storage engineering experience, including NAS, RAID, SAN, SSD, multi-pathing, and caching • Working with real time stream processing using Kafka. • Serverless computing services such as AWS Lambda, Azure functions. As this role is technical but also about helping our customers, we are looking for: • Excellent communication skills, both written and verbal • Genuine desire to help people • Desire and ability to rapidly learn a wide variety of new technical skills • Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills • Ability to think on your feet, remain calm under pressure, and solve problems in real-time • Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help • Good written and verbal skills in Italian & English **Bonus Points** • Server side troubleshooting • Deep understanding of at least object-oriented programming language. • Deep understanding of connection pools. • Experience with Apache Spark. • Experience with authentication systems such as LDAP, Kerberos, AD • Experience using or managing MongoDB • Experience using distributed version control systems, and in particular git • Experience using any cloud services stack such as AWS, Azure or GCP • Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators **Success Measures ** • In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training • In 6 months, you will be comfortable working directly with our customers. You will also complete the MongoDB Certified DBA Associate exam • In 12 months, you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273573571 EU Pay Transparency Information: MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, financial protection benefits, paid time off, a minimum of 20 weeks fully-paid gender-neutral parental leave (inclusive of and running concurrently with statutory leave), fertility and adoption assistance, mental health counseling and other health benefits offerings. We are committed to providing a well-rounded compensation and benefits program that supports our employees in every stage of life. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to Italy based candidates. MongoDB’s base salary range for this role in Italy is: €46.000 — €68.000 EUR

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. **Day to Day** • Identify high-potential businesses that would be a good fit to work with MongoDB for selected strategic accounts in EMEA • Work with the Sales team to develop and lead outbound campaigns from idea-generation through to qualified call • Develop strong sales and product knowledge • Interact with IT and business decision makers via telephone and email • Update lead and prospect activity in Salesforce to ensure effective lead management • Set qualified introductory meetings for the Sales team • Nurture early phase opportunities for future pipeline potential • Exceed monthly and quarterly opportunity quota • Build strong relationships with our partner team, regional ADRs and Account Executives, where we pull together to maximize the win for our business • Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success **What You Will Bring to the Table** • A self-starter with a track record of hitting and exceeding goals • Outstanding communication skills in English (native level) and Fluent Arabic • Time management skills and ability to work either independently or through coaching • Desire to work in a fast-paced and high growth environment • Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly **Things We Love** • Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field • Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry • Familiarity with database, web server, and open source technology • Working experience with Salesforce.com **Why You Should Apply** • Great Earning Potential • Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups! • Continuous career development • Sales training in MEDDIC and Command of the Message • Benefits include • Sales Bootcamp • Internal mentor and buddy program cross-departmentally **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426478

**Who We Are** At MongoDB, we are building the future of data platforms with MongoDB Atlas; our fully managed, multi-cloud database service. The Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an engineering team dedicated to building the security infrastructure, primitives, and reusable controls that protect MongoDB Atlas across AWS, Azure, and Google Cloud (GCP). InfraSec operates on a preventative, enabling model: rather than acting as a manual approval gatekeeper or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without friction. This role can be based out of our New York City office or remotely in the eastern or central timezone. **What You’ll Do** • Harden hosts and containerized workloads using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups) and eBPF-based tooling (Cilium, Tetragon) • Secure containerized infrastructure across multi-cloud environments via RBAC, network policies, admission controls (Gatekeeper), and runtime threat detection. • Build and manage automated services for Cloud Security Posture Management (CSPM), workload identity, vulnerability management, and access controls across AWS, Azure, and GCP • Write production-quality code and leverage Infrastructure-as-Code (Terraform) to version, test, and deploy security controls as code • Build real-time security monitoring, logging, and alerting systems to detect anomalies and track security posture at Atlas scale • Lead initiatives across their full lifecycle; from threat modeling and architectural design to implementation, rollout, and long-term production reliability **What We’re Looking For** Minimum Qualifications: • 5+ years in SRE, Infrastructure Engineering, or Cloud Security Engineering • Strong coding skills in Go (Golang), Python, C, C++, or Rust. • Proven track record of building and operating large-scale distributed systems or cloud platform infrastructure. • Hands-on experience using Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. • Demonstrated experience owning infrastructure in Linux, Kubernetes, and at least one major cloud provider (AWS, GCP, or Azure) Preferred Qualifications: • Practical experience with eBPF-based security tooling (Cilium, Falco, Tetragon) • Direct ownership of Cloud Security and Workload Identity platforms • Multi-cloud expertise spanning AWS, Azure, and GCP • Production exposure to low-level Linux security mechanisms (seccomp, AppArmor, SELinux, cgroups) **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273374882 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $126,000 — $248,000 USD

**Who We Are** At MongoDB, we are building the future of data platforms with MongoDB Atlas; our fully managed, multi-cloud database service. The Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an engineering team dedicated to building the security infrastructure, primitives, and reusable controls that protect MongoDB Atlas across AWS, Azure, and Google Cloud (GCP). InfraSec operates on a preventative, enabling model: rather than acting as a manual approval gatekeeper or compliance auditor, we develop automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate securely at scale without friction. This role can be based out of our New York City office or remotely in the eastern or central timezone. **What You’ll Do** • Harden hosts and containerized workloads using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups) and eBPF-based tooling (Cilium, Tetragon) • Secure containerized infrastructure across multi-cloud environments via RBAC, network policies, admission controls (Gatekeeper), and runtime threat detection. • Build and manage automated services for Cloud Security Posture Management (CSPM), workload identity, vulnerability management, and access controls across AWS, Azure, and GCP • Write production-quality code and leverage Infrastructure-as-Code (Terraform) to version, test, and deploy security controls as code • Build real-time security monitoring, logging, and alerting systems to detect anomalies and track security posture at Atlas scale • Lead initiatives across their full lifecycle; from threat modeling and architectural design to implementation, rollout, and long-term production reliability **What We’re Looking For** Minimum Qualifications: • 5+ years in SRE, Infrastructure Engineering, or Cloud Security Engineering • Strong coding skills in Go (Golang), Python, C, C++, or Rust. • Proven track record of building and operating large-scale distributed systems or cloud platform infrastructure. • Hands-on experience using Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. • Demonstrated experience owning infrastructure in Linux, Kubernetes, and at least one major cloud provider (AWS, GCP, or Azure) Preferred Qualifications: • Practical experience with eBPF-based security tooling (Cilium, Falco, Tetragon) • Direct ownership of Cloud Security and Workload Identity platforms • Multi-cloud expertise spanning AWS, Azure, and GCP • Production exposure to low-level Linux security mechanisms (seccomp, AppArmor, SELinux, cgroups) **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 1273374882 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $126,000 — $248,000 USD

**Who You Are** You are a seasoned security professional with a deep passion for uncovering vulnerabilities and improving product security through technical assessments and hands-on penetration testing. You pride yourself on being able to execute sophisticated security tests, identify issues, and implement pragmatic solutions, all while keeping the customer experience central. You enjoy working collaboratively across teams and have the ability to communicate complex technical concepts in a clear, approachable manner. **Who We Are** The MongoDB Product Security organization is a diverse collection of individuals working together to scale MongoDB’s security, both security of the products themselves and the security features we offer to customers. The team is responsible for assessing the security of our products including MongoDB Atlas Cloud , Ops Manager , Kubernetes Operator , and the MongoDB Server ( Community and Enterprise editions). Our team provides assurance that new MongoDB products and features are built to meet our customers’ high security needs through rigorous threat modeling, code analysis, and penetration testing. The MongoDB Product Security organization works with software engineers to design, implement, and operate systems in a manner that protects our customers and their data. It is a multidisciplinary team that covers product, software, cloud, infrastructure, and operational security concerns. The Product Security team: • Conducts rigorous penetration testing and security assessments of MongoDB products • Develops and deploys advanced AI tooling and modern automation to enhance assessment efficiency and workflows • Works closely with Product and Engineering teams to advocate for security best practices and remediate vulnerabilities • Builds a developer-driven security program where there is tight integration between engineering artifacts, process, and tooling • Uses software architecture and coding patterns to reduce the impact of security issues **Role Responsibilities** As a Product Security Engineer specializing in security assessments, your responsibilities will include: • Leading the evolution of our internal security and assessment processes by leveraging AI-based analysis to enhance threat modeling, penetration testing workflows, and assessment efficiency • Conducting deep-dive penetration tests and hands-on security assessments of MongoDB products, including architecture reviews, threat modeling, static/dynamic code analysis, and vulnerability exploit verification • Researching, prototyping, and executing new attack vectors and techniques to strengthen our defensive measures • Collaborating closely with engineering teams to advocate security best practices and to remediate identified vulnerabilities • Recommending secure coding patterns, container security measures, and secrets management strategies to strengthen our products • Partnering with product development teams to ensure secure delivery across cloud environments, applications, and systems • Coordinating closely with the red team and detection functions and processes to address potential security incidents or implement new defensive or monitoring capabilities **Requirements** • 7+ years of experience in application security, product security or penetration testing roles, including manual and automated approaches • Proven expertise in product security assessment techniques such as threat modeling, penetration testing, red teaming, and secure code reviews • Some programming and scripting skills, with familiarity in one or more languages such as Python or Golang • Hands-on experience with one or more major cloud providers (AWS, GCP, Azure) • Experience leading threat modeling workshops and discussing security issues with engineers • Comfortable explaining and communicating technical concepts and findings to both technical and non-technical audiences • Demonstrated ownership of security initiatives, with the ability to deliver results autonomously or collaboratively • Working knowledge of large-scale distributed systems and container technologies (e.g., Kubernetes, Docker) • Knowledge of security tools and frameworks for cloud and application security **Success in This Role Looks Like** • Driving improvements in MongoDB’s product security through end-to-end ownership of security assessments • Guiding and mentoring the team through the technological evolution of our security assessment processes using modern AI capabilities • Proactively uncovering vulnerabilities and presenting actionable recommendations to engineering teams • Building trust and establishing yourself as a key security partner within the organization • Growing MongoDB’s security capabilities and contributing to innovative solutions that enhance customer trust and product robustness **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273577529 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $126,000 — $248,000 USD

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB. We are looking to speak to candidates who are based in New York City for our hybrid working model. **We’re looking for someone with** • Passion for and experience in hiring, developing and managing a team of individual contributors; Your team and their success are your top priority • A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes • A mind for technology; We’ll teach you all about MongoDB and databases, but our users and products are inherently technical; You should be too • Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus, but not required • High organization in your workflows; To lead and execute efficiently, you’ll need to be a specialist in prioritization and time management • You know how to deal with ambiguity and be able to navigate through it with perseverance, a positive mentality and a point of view; We’re still growing and learning and will look to you to help us establish and evolve processes • A strong desire to embrace partnership and collaboration; You’ll be working with multiple teams on a regular basis (Sales, Marketing, Support, Product, etc.) and helping to build the Customer Success “brand” across our entire organization and the market • You have experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds • An adaptive mentality; You love an ever-changing environment where you are constantly improving yourself, the team and your processes • Outstanding verbal and written communication skills with the ability to present to a diverse audience both internally and externally • A Bachelor's degree combined with 3-4 years of management experience, preferably in a customer success or account management capacity **Role Overview & Key Responsibilities** • People leadership: Recruit, mentor and develop individuals on the CSM team • Execution: Define and lead to a set of analytical metrics to guide the direction of the team; deliver against quarterly and long-term targets • Build programs: Craft and execute initiatives sought to grow customer retention, expansion, satisfaction, and product adoption • Executive presence and communication: Build and maintain relationships across MongoDB teams, organizations and offices **Success Measures** The Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities: • In the first 3 months you’ll have ramped on our key CS processes and program, effectively completed our weeklong training bootcamp and started interviewing for new team members • In 6 months, have hired your team to at least 90% capacity (as per hiring plan outlined to you). You’re actively mentoring and guiding the team through quarterly and monthly team goals and initiatives • In 12 months you’ll have accomplished and are 100% on track for your team’s hiring plan, coach your individual contributors on the team efficiently, and are on achieving and exceeding your team goals for retention, expansion and customer satisfaction **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req. ID: 3273576092 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $0.01 — $0.01 USD

The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers, both humans and AI, successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Core Product organization and is tightly integrated with the engineering teams responsible for each product. The Docs team is responsible for documenting all aspects of the MongoDB data platform including the database, query language, Atlas, Vector Search, VoyageAI models, Full-Text Search, Stream Processing, client libraries, administrative tools, connectors, and more. Your AI-forward mindset coupled with strong writing and technical skills will create clear reference docs and tutorials on high-complexity features. Your work, along with the other two MongoDB Docs teams, support AI agents, answer engines, and a large global community of new and experienced MongoDB users. We are looking to speak to candidates who are based in Gurgaon, Bengaluru or Mumbai for our hybrid working model. **Candidate Profile:** Candidates must have experience in a technical writing, technical communications, developer relations, or similar role in the software industry. Beyond industry experience, we are looking for someone who: • Has experience writing technical documentation from scratch in English • Possesses strong critical reading and writing skills • Has hands-on experience using AI tools to accelerate documentation work • Leverages sound editorial judgment to evaluate AI-generated content against source material for technical accuracy • Has experience with cloud and database technologies • Is able to read code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript) • Has experience testing and validating documentable features and concepts **Position Expectations:** • Advocate for users in everything you write • Work with technical and non-technical teams to meet the documentation needs of our users • Research complex product features and validate with diligent testing • Produce technically accurate and well-written documentation • Contribute feedback to the team through copy review and planning discussions **Success Measures:** In 3 months: • You'll be comfortable with our toolchain, AI tooling, and writing workflow • You can implement small to medium complexity documentation requests • You're getting to know our server engineers and are getting comfortable with participating in intra and inter team discussions • You've completed the required technical training and courses required for MongoDB Engineering In 6 months: • You are getting comfortable doing deep dives into database architecture and technology as part of feature documentation • You've got a working knowledge of the MongoDB data platform and know who to follow up with when you need to learn more • You've adapted to our style of writing and your work demonstrates technical writing best practices • You begin reviewing the work of your peers and learning from it • You and your manager have discussed your career trajectory and growth opportunities • You've helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review In 12 months: • You're creating consistently high quality documentation for entire feature sets, complex tutorials, and high level concepts • You know how much work you can manage and are contributing at a healthy pace • You provide quality copy and technical reviews for your team members • You provide best practices and coaching on AI-assisted workflows for your team members **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 3273561980

MongoDB’s Incident & Escalation Management (IEM) function coordinates cross-functional responses to critical customer situations and drives improvements to how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused planning, disciplined execution, clear visibility, and dependable follow-through. As an execution partner to IEM leadership, you’ll help turn strategic priorities and operational learnings into a measurable book of work. You’ll establish clear plans, ownership, operating cadences, risk visibility, and follow-through, while bringing an informed external perspective on relevant industry practices. You’ll partner with the IEM team and stakeholders across Technical Services, Engineering, Product, Customer Success, Sales, and other teams in the Americas, Asia Pacific, and EMEA. This is a program-management role - not an incident commander or technical investigator role. Functional leaders and incident responders retain accountability for strategy, policy, technical decisions, people leadership, and live operational response. You’ll own the execution system around prioritized work so leaders and subject-matter experts can focus on customers, technical judgment, incident leadership, and their teams. We are looking to speak to candidates who are based in Dublin for our hybrid working model. **What you’ll do** • Own the IEM program of work and its supporting materials, maintaining a clear roadmap of outcomes, priorities, owners, milestones, dependencies, capacity considerations, commitments, and decisions • Partner with IEM leaders and sponsors to identify and prioritize strategic focus areas, assess opportunities to mature the function, and recommend practical improvements aligned with relevant industry practices • Turn ambiguous needs into scoped, measurable work. Clarify outcomes, sequence milestones, establish accountable owners, document decisions and delivery expectations, and coordinate technical and cross-functional reviews • Drive delivery across Technical Services, Engineering, Product, Customer Success, Sales, and partner teams. Clarify accountability and handoffs, resolve dependency gaps, and surface blockers, capacity constraints, and resourcing risks early—with options and recommendations • Establish and run planning, program-review, and risk-review cadences. Keep backlogs and program records current and decision-ready, track commitments, facilitate decisions, and follow agreed actions through closure • Connect IEM program works with the Customer Organization’s wider PMO, aligning planning, governance, dependencies, and reporting to ensure organizational alignment and visibility • Help translate recurring incident and escalation patterns, post-incident findings, customer-impacting gaps, and corrective actions into prioritized improvement work with owners, timelines, milestones, and verifiable closure criteria. Coordinate root-cause analysis completion and customer incident-report delivery with clear ownership and quality expectations • Advance incident-response and escalation practices, including frameworks and playbooks, readiness, communications, training, simulation exercises, post-incident review, and consistent implementation across teams and regions • Partner with data and tooling teams to improve operational instrumentation, metrics, reporting, workflow integration, and automation. Help ensure AI-enabled workflows are appropriately governed, measured, and human-reviewed. • Mature program reporting by refining outcome and health measures, improving data quality and consistency, establishing baselines, and turning operational data into actionable insights - not simply reporting activity or optimizing a single response-time metric • Prepare concise updates, requirements, specifications, operating proposals, decision records, and executive-ready summaries that make progress, trade-offs, risks, and decisions clear • Coordinate readiness and adoption so approved changes to processes, tooling, roles, communications, and operating procedures are understood, operationalized, and sustained **What success looks like** • Priority initiatives have clear outcomes, accountable owners, realistic milestones, active risk tracking, and reliable follow-through • Leaders have an accurate, timely view of program health, delivery risks, dependencies, capacity constraints, and decisions needed • Post-incident and post-escalation learning becomes prioritized, durable improvement; corrective actions have clear owners and do not remain open-ended • Readiness, handoffs, communications, and closure practices become more consistent and measurable across teams and regions • Escalation Managers, Incident Commanders, and technical experts spend less time coordinating program work and more time applying their expertise to customers, incidents, and teams • Program measures guide decisions and improvement, while execution reliability and stakeholder confidence increase **How success will be assessed** The role will be evaluated on program health and operational outcomes - not meeting or status-report volume. Measures will be baselined during the first 60–90 days and refined with leadership. They may include: • The share of priority initiatives with clear outcomes, accountable owners, milestones, and active risk tracking • Initiatives and process improvements completed and adopted • Closure rate and aging of post-incident and post-escalation actions, overdue actions, and unresolved dependencies • Evidence that recurring incident and escalation patterns are being addressed through durable process, tooling, or product changes • Stakeholder confidence in visibility, coordination, and decision follow-through • Sampled estimates of coordination time returned to operational leaders and subject-matter experts **What you’ll bring** • 7–10 years of progressive program or project management experience, with a track record of growing responsibility - from coordinating smaller initiatives to leading complex, cross-functional programs. Experience outside the technology sector is welcome • Significant experience leading complex, cross-functional programs in a global enterprise or similarly demanding environment, delivering through a matrix rather than relying on direct authority • Demonstrated experience with incident response, major-incident management, customer escalations, crisis management, service operations, trust & safety, or closely related operational programs at scale. You understand the lifecycle from detection and triage through coordination, communication, mitigation, review, and follow-through • A track record of building or improving operational programs - not only tracking projects - including governance, operating cadences, roles and handoffs, readiness, metrics, and continuous-improvement mechanisms • Strong project and program-management fundamentals, including program prioritization, scope and outcome definition, sequencing, dependency and risk management, capacity awareness, backlog discipline, stakeholder alignment, delivery governance, and change adoption • Experience establishing useful operating cadences and decision-ready reporting, and working with operational data to set baselines, interpret trends, and turn evidence into practical recommendations • The ability to structure ambiguous requests into clear requirements, operating proposals, decision records, and measurable work. • Excellent written and verbal communication, including concise updates for senior leaders and clear coordination across technical and customer-facing teams. • Sound judgment in high-pressure, ambiguous environments; a collaborative, calm approach to resolving blockers; and the ability to create accountability without adding unnecessary process. • Experience working across global teams, time zones, and organizational boundaries, and with program or delivery-management tools • A recognized program or project management qualification, such as PMP or PRINCE2, is preferred **Helpful experience** • Experience in enterprise SaaS, cloud services, technical support, production operations, or another customer-facing technology organization • Familiarity with highly technical platforms, distributed systems, databases, reliability, or service-management practices • Experience with post-incident improvement programs, corrective-action tracking, operational dashboards, incident metrics, or executive reporting • Experience improving incident-management tooling, communications workflows, workflow automation, or responsibly governed AI-enabled operations • Experience coordinating global teams across regions, time zones, and follow-the-sun operating models **What you can expect in your first 90 days** • First 30 days: Build relationships with sponsors, functional leaders, and program owners. Understand the operating model, active program work, commitments, decision forums, systems of record, reporting, and key measures • By 60 days: Reconfirm priorities, outcomes, owners, sequencing, dependencies, capacity constraints, and delivery expectations. Review risks, blockers, post-incident actions, and recurring coordination gaps; establish an initial baseline for program health and measures • By 90 days: Present a prioritized program overview, baseline assessment, risk and dependency summary, initial measure results, and recommendations for the next two quarters. Establish or strengthen the operating cadence, reporting, decision forums, and escalation paths **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273577048

**Role Overview** We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires a commercially minded leader who operates with strategic vision and operational rigor. You will balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting. **Key Responsibilities** **Team Leadership and Operational Excellence** • Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA • Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations • Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units **Executive Partnership and Global Alignment** • Serve as the primary talent consultant to SVP and C-suite leaders across Customer Success, Solutions Consulting, Professional Services, and Technical Services • Synthesize recruitment metrics, market trends, and talent pipelines into clear executive summaries and actionable hiring strategies • Partner with regional talent leaders in APAC to maintain comprehensive global visibility and present a unified recruiting narrative to global executive stakeholders **Strategic Talent Advisory and GTM Integration** • Transition recruiting from a transactional service model into a strategic talent partnership that elevates overall quality of hire and long-term organizational design • Collaborate closely with GTM recruiting peers to share capacity, balance resources across sales and customer functions, and eliminate single points of failure • Own workforce planning, capacity modeling, and delivery projections in close alignment with business strategy and finance partners **Core Requirements** • 10+ years of progressive talent acquisition/recruiting experience, including 4+ years leading recruiting teams within high-growth technology organizations • Proven experience supporting and leading recruiting for customer-facing and GTM functions, with the ability to translate business strategy and organizational needs into effective talent strategies across Customer Success, Solutions Consulting, Professional Services, and/or Technical Services • Demonstrated success developing senior ICs and managers through coaching, performance management, talent reviews, and career development, with a focus on building strong teams and future leaders • Trusted advisor to SVP and C-suite executives, skilled at driving strategic alignment using data-driven insights and clear, structured communication • Demonstrated capability to drive operational change, navigate organizational ambiguity, and influence cross-regional stakeholders without direct reporting authority **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 3273561421 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $104,000 — $204,000 USD

The MongoDB Documentation team is a group of writers and engineers who develop and maintain the documentation for the MongoDB product family. Our goal is to help our readers, both humans and AI, successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Core Product organization and is tightly integrated with the engineering teams responsible for each product. We are hiring a Manager Technical Writer to guide the creation of world-class documentation for the MongoDB data platform. You will use your leadership skills to manage and grow a talented team of writers, prioritize and plan documentation projects, and influence the strategic vision for the MongoDB docs. Your AI-forward mindset coupled with strong writing and technical skills will guide production of clear reference docs and tutorials on high-complexity features. Your team’s work, along with the other two MongoDB Docs teams, support AI agents, answer engines, and a large global community of new and experienced MongoDB users. We are looking to speak to candidates who are based in Gurgaon, Bengaluru or Mumbai for our hybrid working model. **Candidate Profile** Candidates must have extensive technical writing experience and 2+ years of experience managing a team of technical writers, developer advocates, or other technical communications-focused roles. Beyond that, we are looking for someone who: • Is passionate about developing writing expertise on a team through reviews and mentorship • Has experience prioritizing and planning documentation projects • Works collaboratively with other documentation leaders and writers • Grew a technical writing team through interviewing, hiring, and onboarding talented writers • Has hands-on experience using AI tools to accelerate documentation work • Leverages sound editorial judgment to evaluate AI-generated content against source material for technical accuracy • Possesses strong critical reading and writing skills • Has experience with cloud and database technologies • Is able to write code for technical examples in at least one programming language (e.g., C++, C#, Java, Python, JavaScript). Comfortable reading and interpreting code **Position Expectations** • Lead a technical writing team with opportunity for team growth • Integrate with a highly collaborative, globally distributed group of documentation leaders to build a strong cross-functional documentation team • Work cross-functionally with Engineering, Product, Design, Developer Relations, and Product Marketing to ensure the documentation meets the needs of our users • Guide the team's adoption of AI-assisted research, writing, and review workflows, ensuring quality and technical accuracy remain high • Foster a positive and effective team culture • Develop the writing, testing, and technical skills of the team through coaching • Contribute feedback to the team through copy review and planning discussions • Collaborate with Engineering and Product on the team’s roadmap • Interview and hire talented writers for all areas of the MongoDB Docs team • Advocate for users in everything your team produces • Produce technically accurate and well-written documentation when time permits **In 3 months:** • You've met with all of your team members and are starting to learn their interests, strengths, and areas for development • You’ve become comfortable with our toolchain, AI tooling, and writing workflow • You're getting to know our partners in Engineering and Product Management • You’re getting comfortable with participating in intra and inter team discussions • You've completed any required technical and leadership training required for the MongoDB Product team **In 6 months:** • You review your team’s work and are using their writing to learn more about the MongoDB data platform • You've adapted to our style of writing and instill technical writing best practices in team members’ work • You have worked with each team member to develop a growth plan tailored to their career goals • You and your manager have discussed your career trajectory and growth opportunities • You've developed a working knowledge of MongoDB's products and know who to follow up with when you need to learn more • You've helped the team improve and establish effective, well-vetted AI-assisted workflows for drafting and review **In 12 months:** • You're actively guiding the team to produce consistently high quality documentation for enterprise architectures, entire feature sets, complex tutorials, and high level concepts • You know how much work your team can manage and are delivering content at a healthy pace • You provide expert copy and technical reviews for your team members • You provide best practices and coaching on AI-assisted workflows for your team members **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 3273561820

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. **About the role** We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. **About the Sales Culture** MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. **What you will be doing** • Proactively, identify, qualify and close a sales pipeline • Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users • Build strong and effective relationships, resulting in growth opportunities • Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction • Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes • Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs **What you will bring to the table** • 5+ years of field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos • Demonstrated ability to open new accounts and run a complex sales process • A proven track record of overachievement and hitting sales targets • Ability to articulate the business value of complex enterprise technology • Skilled in building business champions • Driven and competitive. Possess a strong desire to be successful • Fluent in English • Must live in territory **Things we love** • Passionate about growing your career in the largest market in software (database) • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) • Familiarity with databases, develops and open source technology a plus **Why join now** • MongoDB invests heavily in the development of each of our new hires & continuous career development • Accelerators up to 30% • Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs • New hire stock equity (RSUs) and employee stock purchase plan • Generous and competitive benefits (parental leave, fertility & wellbeing support) To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 425539 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $150,000 — $150,000 USD

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments. The team supports the MongoDB ecosystem—including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments. We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others. **Location and working model** This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office. Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada **Cool things you’ll do** You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. **What you need** We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. **The ideal candidates should have strong technical experience in one (or more) of the following areas** • Systems administration • Distributed systems • Network Administration • Database architecture and administration • Application Architecture • Data architecture and design • Performance tuning and benchmarking • Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform). **It’s crucial for every candidate that they can check off all of these boxes** • Excellent communication skills, both written and verbal • Genuine desire to help people • Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills • Ability to think on your feet, remain calm under pressure and solve problems in real-time • Desire and ability to rapidly learn a wide variety of new technical skills • Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req. ID: 3273563161 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $94,000 — $130,000 CAD

To help fuel and manage our continued ambitious growth in India we’re currently seeking a contract Technical Recruiter. We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. **What you’ll do** • Own and drive full-cycle recruiting for a range of technical roles • Understand your business unit’s objectives and challenges and use that information to attract quality candidates • Create and execute sourcing strategies resulting in candidate pipelines that meet hiring goals • Build strong relationships with Hiring Managers and partner with them on everything from setting recruiting strategies to closing candidates • Utilize data-driven insights and recruiting metrics to track pipeline health and inform hiring decisions • Work effectively with internal clients to ensure the selection process results in quality hires • Ensure candidates have a positive interview experience from the screening process through offer negotiation **We’re looking for someone who** • Has 4+ years of in-house technical recruiting experience • Has a subject-matter expertise in recruiting across a variety of technical areas such as back-end systems, cloud products and security • Has previous experience in sourcing, recruiting, and closing top technical talent in Gurgaon • Has Bachelor's degree and/or equivalent experience • Has data-driven mentality and uses data to shape their recruiting strategy • Thrives in a fast-paced, team-oriented environment • Has excellent verbal and written communication skills **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426477

**This is a 6 month internship starting in January 2027** We’re seeking curious minds like yours to collaborate with full-time engineers and cross functional teammates, learn development standard methodologies, and gain practical software engineering experience. Software engineering interns are fully integrated into software engineering teams across our Product and Technology organization. Interns spend their time pushing production-level code to make lasting contributions across MongoDB’s products and services for our internal teams, external customers, and developer end users. **What we are looking for in you (qualifications)** • In the process of receiving a Bachelor’s or Master's degree in Computer Science, Computer Engineering, or a related field. • Have a foundation in computer science theory, with proficiencies in data structures, algorithms, and software design. • Fluent in any one of the following programming languages: Java, Python, Go, C++, Javascript, Node.js - or a comparable object-oriented programming language. • Have a minimum of one semester remaining in university studies after the internship concludes. Graduation date in, Spring 2028 or Summer 2028. • Must be authorized to work in Ireland and provide the Company with copies of all relevant documents, if requested. Company sponsorship may be available for eligible candidates applying for certain roles. **What you'll find at MongoDB** • Authentic Culture: A workplace where you are encouraged to bring your whole self to work, we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation. • Personalized Mentorship: Pair up with an engineering Mentor, a Program Advisor from the Early Talent Recruitment Team, and an Employee Resource Group (ERG) Guide to foster your growth. • Career Coaching Sessions: Access to a tailored training program designed uniquely for interns’ personal and professional development. • Work-Life Harmony: Embrace "Bloom for Interns" with access to mental and physical health benefits, paid time off, free lunch, and more! • Impactful Projects: Contribute to projects where you can Make it Matter - your meaningful work will see the light of day. • Exclusive Networking: Attend "Speaker Series" and "Roundtables" to connect with our executives and departmental leaders. • Vibrant Community: Build connections with fellow interns and join after-work social events, virtual gatherings, and local city activities to create connections and friendships. • Path to Full-Time: A chance to see if MongoDB is where you see yourself long term with the possibility of receiving a full time offer at the end of the internship! MongoDB internships are full-time (40 hours/week). The internship is a fixed term program, the start date will be January 2027 for a duration of 6 months. All interns are considered hybrid employees, designated the "in office" working model and are expected to be in their office location 3-5 days a week. Due to the high volume of applications our Early Talent Recruitment Team receives, it may take up to six weeks to hear back regarding an update on your application status. Our goal is to get back sooner, but we appreciate your patience as our team carefully reviews each application. **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426470

We are looking to speak to candidates who are based in Sydney for our hybrid working model. **Required** • Experience building and maintaining complex mission-critical production database systems (RDBMS or NoSQL). Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc. • Experience working with APIs and using it to integrate with 3rd party technologies and software in the areas of security and fraud, big data analytics and AI, healthcare, content management, IoT, database performance monitoring and management; financial services, healthcare services, telco etc. • Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting • Experience analyzing and troubleshooting issues holistically, from the application tier through the database, down to storage • Troubleshooting experience with TCP/IP networking stack on OS and Hypervisor • Experience using or administering one or more cloud services stacks such as AWS, Azure or GCP • Hands-on experience with administering and troubleshooting NAS, SAN, local storage, multi-pathing • Experience building solutions involving application workloads and use cases. **Preferred** • Experience using or managing MongoDB preferred • Experience in one or more programming languages developing applications using a NoSQL or SQL database. • Strong understanding of authentication systems such as LDAP, Kerberos, AD • Experience using distributed version control systems, and in particular git • Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators. • Experience in working software product teams, and familiarity with product release processes from planning to release. **Success Measures** • In 3 months, you’ll have gained a deep understanding of MongoDB and its partner ecosystem. You will complete New Hire Training. • In 6 months, you will be comfortable working frontline with our customers and partners. You will also complete the MongoDB Certified DBA Associate exam. • In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently. **Responsibilities** **Direct partner support** • In-market support for technology partners to ensure good customer outcomes • Development support through the Design-Win process — helping partners get to market via MongoDB best practices and solution interoperability guidance • Acting as the domain expert/context source for partner-related matters • Actively monitoring partner-related cases to ensure correct handling • Facilitating partner engagement as needed • Onboarding partners: documenting contacts, establishing escalation paths, setting up communication channels (Slack, recurring review/check-in cadence) • Partners Center of Excellence work per onboarded partner: building a partner-specific knowledge base, technology reviews of the partner's solution/integration, reviewing partner solution releases for known MongoDB issues, maintaining as-built documentation (deployment architecture, product/solution matrix, known issues), communicating best practices, and building a risk mitigation plan **Support joint/mutual customers** • Leading multi-vendor collaboration when an issue's root cause spans multiple vendors • Managing mutual support systems and case-handling processes • Managing partner escalation contacts and processes **Program-level objectives the role serves** • Centralized point of contact within Technical Services for partner-account support matters • Knowledge hub within TS for all partner-related information • Minimizing technical-interoperability risk for mutual customers About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273569461

As a Growth Marketing Manager focused on driving growth and adoption of Voyage AI by MongoDB, you will develop and execute growth programs that increase awareness, engagement, and continued usage across the Voyage AI customer journey. You will translate customer and developer needs into compelling lifecycle experiences, campaigns, and experiments across email, in-product, content, and emerging channels. This role combines product-led growth, lifecycle marketing, and technical audience marketing. You will partner closely with Product, Product Marketing, Analytics, Builder Relations, and Data Science to identify growth opportunities, launch programs, and continuously optimize the Voyage AI customer journey—from discovery and onboarding through activation, adoption, and expansion. You will be responsible for building measurable growth strategies, segmenting audiences, testing messaging and experiences, and using data to improve performance against key business and product adoption goals. The ideal candidate is a strategic and hands-on marketer who understands technical audiences, is familiar with the AI and LLM ecosystem, thrives in ambiguity, and can turn customer insights into high-impact programs that accelerate the growth of Voyage AI. You bring strong technical aptitude and can drive initiatives from initial strategy through cross-functional execution. This is a highly visible role that requires natural leadership skills and the ability to work across multiple teams and levels. You are adept at thinking strategically and tactically to move work forward in a complex, cross-functional environment. We are looking to speak to candidates who are based in Canada for our hybrid working model. **In particular, you will be:** • Partnering closely with Product to identify opportunities across the customer journey and develop experiences and programs that drive activation, adoption, and continued usage of Voyage AI • Designing and executing experiments across audiences, messaging, channels, and experiences to continuously optimize performance and identify scalable growth opportunities • Developing and executing growth strategies and programs in partnership with Growth Marketing and cross-functional teams, from opportunity identification through launch and optimization • Creating and curating relevant content for driving awareness and adoption, including crafting campaigns that support funnels and lifecycle stages • Performing strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement • Uncovering and leveraging new emerging channels and opportunities to accelerate growth and workload expansion • Monitoring and analyzing funnel and product adoption KPIs to understand performance, identify opportunities, and measure the impact of growth initiatives • Working collaboratively with our Product Marketing and Product team to align messaging and understand relevant product launches and moments to roll into each customer program or campaign **We’re looking for someone with …** • 5+ years of B2D or B2B experience in growth marketing, with a focus on product-led growth and/or feature adoption and lifecycle marketing • Experience designing and executing cross-sell/up-sell strategies to expand customer adoption across product offerings, leveraging insights and tailored messaging to drive incremental growth • Deep understanding of marketing to developers or a technical audience • Working knowledge of the AI and LLM ecosystem, including how developers build AI applications and use models, APIs, and retrieval technologies, with the ability to quickly develop fluency in new technical concepts and products • Drive to provide the best possible experience to our customers and users • Understanding of and appreciation for the big picture (market, customers, company) but also the details to successfully scale programs • Passion to objectively measure your efforts and only make decisions based on data • A collaborative mindset - you love working with others and incorporating relevant feedback • An owner mentality - you take complete ownership of your tasks and champion efforts to get them to completion • Flexibility and adaptability - you enjoy working in ambiguity. You are calm and effective under pressure and able to pivot quickly. You excel at task prioritization and proper evaluation of situational urgency • Focus and drive - you know what matters and apply yourself with gusto, continuously exploring how much faster you can learn and execute • Experience or have a working knowledge of product-led growth strategies and KPIs • Strong writing skills and the ability to storyboard campaign themes and messages to develop compelling campaigns to bring to market **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273568482 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $76,000 — $149,000 USD

As a Growth Marketing Manager focused on driving growth and adoption of Voyage AI by MongoDB, you will develop and execute growth programs that increase awareness, engagement, and continued usage across the Voyage AI customer journey. You will translate customer and developer needs into compelling lifecycle experiences, campaigns, and experiments across email, in-product, content, and emerging channels. This role combines product-led growth, lifecycle marketing, and technical audience marketing. You will partner closely with Product, Product Marketing, Analytics, Builder Relations, and Data Science to identify growth opportunities, launch programs, and continuously optimize the Voyage AI customer journey—from discovery and onboarding through activation, adoption, and expansion. You will be responsible for building measurable growth strategies, segmenting audiences, testing messaging and experiences, and using data to improve performance against key business and product adoption goals. The ideal candidate is a strategic and hands-on marketer who understands technical audiences, is familiar with the AI and LLM ecosystem, thrives in ambiguity, and can turn customer insights into high-impact programs that accelerate the growth of Voyage AI. You bring strong technical aptitude and can drive initiatives from initial strategy through cross-functional execution. This is a highly visible role that requires natural leadership skills and the ability to work across multiple teams and levels. You are adept at thinking strategically and tactically to move work forward in a complex, cross-functional environment. We are looking to speak to candidates who are based in the US for our hybrid working model. **In particular, you will be:** • Partnering closely with Product to identify opportunities across the customer journey and develop experiences and programs that drive activation, adoption, and continued usage of Voyage AI • Designing and executing experiments across audiences, messaging, channels, and experiences to continuously optimize performance and identify scalable growth opportunities • Developing and executing growth strategies and programs in partnership with Growth Marketing and cross-functional teams, from opportunity identification through launch and optimization • Creating and curating relevant content for driving awareness and adoption, including crafting campaigns that support funnels and lifecycle stages • Performing strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement • Uncovering and leveraging new emerging channels and opportunities to accelerate growth and workload expansion • Monitoring and analyzing funnel and product adoption KPIs to understand performance, identify opportunities, and measure the impact of growth initiatives • Working collaboratively with our Product Marketing and Product team to align messaging and understand relevant product launches and moments to roll into each customer program or campaign **We’re looking for someone with …** • 5+ years of B2D or B2B experience in growth marketing, with a focus on product-led growth and/or feature adoption and lifecycle marketing • Experience designing and executing cross-sell/up-sell strategies to expand customer adoption across product offerings, leveraging insights and tailored messaging to drive incremental growth • Deep understanding of marketing to developers or a technical audience • Working knowledge of the AI and LLM ecosystem, including how developers build AI applications and use models, APIs, and retrieval technologies, with the ability to quickly develop fluency in new technical concepts and products • Drive to provide the best possible experience to our customers and users • Understanding of and appreciation for the big picture (market, customers, company) but also the details to successfully scale programs • Passion to objectively measure your efforts and only make decisions based on data • A collaborative mindset - you love working with others and incorporating relevant feedback • An owner mentality - you take complete ownership of your tasks and champion efforts to get them to completion • Flexibility and adaptability - you enjoy working in ambiguity. You are calm and effective under pressure and able to pivot quickly. You excel at task prioritization and proper evaluation of situational urgency • Focus and drive - you know what matters and apply yourself with gusto, continuously exploring how much faster you can learn and execute • Experience or have a working knowledge of product-led growth strategies and KPIs • Strong writing skills and the ability to storyboard campaign themes and messages to develop compelling campaigns to bring to market **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273568482 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $76,000 — $149,000 USD

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager, and Compass. Join our team and be at the forefront of innovation and creativity as we scale cloud deployments for our customers. We are looking to speak to candidates who are based in Toronto for our hybrid working model. **Life in MongoDB Technical Services** As part of the Support organization, you will be directly interfacing with our largest customers and their most difficult problems. There will almost certainly be sweat. But don’t worry – you’ll have time to prepare before you take on your first escalation. The limits of your understanding will constantly be pushed, and you’ll be challenged to grow. Underlying it all is the fuel that drives our team: customer obsession. We keep mission-critical deployments online, recover from high-pressure incidents with grace and humility, become trusted advisors, and work so closely with our customers that they would swear we were part of their team. Role scope: This is a technical Team Lead role rather than a traditional people-manager role. The Lead is expected to provide day-to-day technical and operational leadership, while formal personnel decisions remain with the manager. As the Cloud Support Team Lead, you will: • Lead and mentor a small, distributed team as a hands-on technical player-coach • Spend approximately 50% of your time directly supporting customer issues, complex cases, escalations, and technical investigations. • Own frontline service quality by monitoring queue health, case and chat aging, diagnostic quality, staffing coverage, and workload allocation • Lead high-visibility customer escalations and incidents, coordinating Engineering, Product, Support Operations, and other stakeholders • Turn recurring customer problems and support trends into product feedback, process improvements, training, and reusable technical content • Create and maintain SOPs, knowledge articles, training materials, and retrospectives that improve team capability and consistency • Represent Technical Services in cross-functional and cross-region programs, driving execution through influence **Who You Are** • You are a calm, empathetic technical leader who earns trust with customers, engineers, and cross-functional partners • You are comfortable leading through influence, ambiguity, and incomplete information • You use data to identify risks, prioritize work, and allocate team capacity • You balance hands-on customer support with coaching, quality management, and continuous improvement **What you need** The ideal candidate will have experience in most of the following areas: • Supporting customers through cases, chats, calls, and high-severity escalations. Preferred experience with running high-severity incidents and follow-the-sun procedures • Leading or mentoring a small team of highly technical support engineers • Strong troubleshooting experience with MongoDB Atlas or comparable cloud database platforms, including cloud infrastructure, Linux, networking, security, storage, and performance • A disciplined diagnostic process covering investigation, customer communication, escalation judgment, and root-cause analysis. Experience leveraging AI tools to broaden, improve and accelerate technical diagnostic processes preferred • Coordinating customer-impacting incidents and internal technical responders • Improving support operations through queue analysis, workload allocation, staffing coverage, training, and process improvement • Strong communication and collaboration skills across Engineering, Product, Security, Legal, Billing, Support Operations, and global Technical Services **Nice to Have** • Experience with Cloud Manager, Compass, or large-scale relational or NoSQL databases • Experience managing FIN(Intercom), chat-support, case-management, or similar customer-support workflows • Experience leading incident reviews, RCAs, operational audits, or security/compliance improvements • Experience creating technical training, LMS content, knowledge programs, or enablement assessments • BONUS: Experience with DevOps, infrastructure-as-code, observability, automation, or scripting **Success Measures** • First 3 months: Build relationships, understand team operations and customer demand, and begin contributing to complex escalations. Learn the Atlas product and master most common customer use cases • By 6 months: Independently lead escalations, establish recurring queue and quality reviews, improve coverage, and deliver at least one durable process or enablement improvement. Acquire Atlas Administrator certification • By 12 months: Demonstrate measurable improvement in service quality, escalation execution, team capability, coverage, and cross-functional delivery while remaining hands-on technically **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273573572 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $137,000 — $189,000 CAD

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager, and Compass. Join our team and be at the forefront of innovation and creativity as we scale cloud deployments for our customers. We're looking to speak with candidates based in New York City for our hybrid working model. **Life in MongoDB Technical Services** As part of the Support organization, you will be directly interfacing with our largest customers and their most difficult problems. There will almost certainly be sweat. But don’t worry – you’ll have time to prepare before you take on your first escalation. The limits of your understanding will constantly be pushed, and you’ll be challenged to grow. Underlying it all is the fuel that drives our team: customer obsession. We keep mission-critical deployments online, recover from high-pressure incidents with grace and humility, become trusted advisors, and work so closely with our customers that they would swear we were part of their team. Role scope: This is a technical Team Lead role rather than a traditional people-manager role. The Lead is expected to provide day-to-day technical and operational leadership, while formal personnel decisions remain with the manager. As the Cloud Support Team Lead, you will: • Lead and mentor a small, distributed team as a hands-on technical player-coach • Spend approximately 50% of your time directly supporting customer issues, complex cases, escalations, and technical investigations. • Own frontline service quality by monitoring queue health, case and chat aging, diagnostic quality, staffing coverage, and workload allocation • Lead high-visibility customer escalations and incidents, coordinating Engineering, Product, Support Operations, and other stakeholders • Turn recurring customer problems and support trends into product feedback, process improvements, training, and reusable technical content • Create and maintain SOPs, knowledge articles, training materials, and retrospectives that improve team capability and consistency • Represent Technical Services in cross-functional and cross-region programs, driving execution through influence **Who You Are** • You are a calm, empathetic technical leader who earns trust with customers, engineers, and cross-functional partners • You are comfortable leading through influence, ambiguity, and incomplete information • You use data to identify risks, prioritize work, and allocate team capacity • You balance hands-on customer support with coaching, quality management, and continuous improvement **What you need** The ideal candidate will have experience in most of the following areas: • Supporting customers through cases, chats, calls, and high-severity escalations. Preferred experience with running high-severity incidents and follow-the-sun procedures • Leading or mentoring a small team of highly technical support engineers • Strong troubleshooting experience with MongoDB Atlas or comparable cloud database platforms, including cloud infrastructure, Linux, networking, security, storage, and performance • A disciplined diagnostic process covering investigation, customer communication, escalation judgment, and root-cause analysis. Experience leveraging AI tools to broaden, improve and accelerate technical diagnostic processes preferred • Coordinating customer-impacting incidents and internal technical responders • Improving support operations through queue analysis, workload allocation, staffing coverage, training, and process improvement • Strong communication and collaboration skills across Engineering, Product, Security, Legal, Billing, Support Operations, and global Technical Services **Nice to Have** • Experience with Cloud Manager, Compass, or large-scale relational or NoSQL databases • Experience managing FIN(Intercom), chat-support, case-management, or similar customer-support workflows • Experience leading incident reviews, RCAs, operational audits, or security/compliance improvements • Experience creating technical training, LMS content, knowledge programs, or enablement assessments • BONUS: Experience with DevOps, infrastructure-as-code, observability, automation, or scripting **Success Measures** • First 3 months: Build relationships, understand team operations and customer demand, and begin contributing to complex escalations. Learn the Atlas product and master most common customer use cases • By 6 months: Independently lead escalations, establish recurring queue and quality reviews, improve coverage, and deliver at least one durable process or enablement improvement. Acquire Atlas Administrator certification • By 12 months: Demonstrate measurable improvement in service quality, escalation execution, team capability, coverage, and cross-functional delivery while remaining hands-on technically **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273573572 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $0.01 — $0.01 USD

We are looking for a knowledgeable and detail oriented Senior Payroll Associate to join our Global Payroll team. This role primarily supports APAC payroll operations, with potential to expand scope and ownership across the Asia Pacific over time. The position reports directly to the regional, India based, Senior Payroll Manager. This role requires a hands-on professional who brings a high standard of rigor, with payroll accuracy, compliance, and timeliness treated as essential operational requirements. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Responsibilities ** • Support end-to-end India, China, South Korea, Taiwan, Hong Kong, Singapore and Australia payroll processing with minimal supervision, ensuring payrolls are accurate, on time and compliant with current regulations • Review payroll output to identify discrepancies, investigate variances, and resolve issues prior to final approval • Apply working knowledge of APAC payroll tax regulations to ensure accurate employee setup, calculations and reporting • Manage complex payroll transactions, including bonuses, retro adjustments, off-cycle payments, and payroll corrections • Administer and audit payroll deductions, including pre-tax benefits, retirement plans, and garnishments. • Serve as a primary point of contact for payroll-related inquiries from HR, Benefits, Finance, and employees to resolve issues efficiently and within SLAs • Support payroll reconciliations, audits, and year-end activities in collaboration with third party vendors and internal stakeholders • Provide backup support and coverage for APAC payrolls as needed • Identify process gaps, recommend improvements, document and maintain SOPs • Participate in process improvement, system upgrades and enhancements, testing, and post-implementation stabilization **Skills and Qualifications ** • Minimum 7+ years of progressive experience supporting APAC payroll processing in high volume and complex environment • Strong working knowledge of APAC tax regulations, labor laws, and compliance requirements • Demonstrated ability to independently manage complex payroll transactions including issue investigation and resolution • Solid understanding of pre-tax benefits administration, wage garnishments, and core payroll accounting concepts • Hands-on experience working with enterprise payroll systems and HRIS platforms (ADP, SuccessFactors) • Advanced proficiency in Excel and/or Google Sheets, including data analysis, reconciliations, and reporting • Strong written and verbal communication skills, with the ability to clearly and confidently explain payroll matters • Proven ability to collaborate effectively with Multiple stakeholders and cross functional partners across time zones • Experience supporting multi-country payrolls or working in a global or shared services environment strongly preferred **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273566365

We are looking for a knowledgeable and detail oriented Senior Payroll Associate to join our Global Payroll team. This role primarily supports APAC payroll operations, with potential to expand scope and ownership across the Asia Pacific over time. The position reports directly to the regional, India based, Senior Payroll Manager. This role requires a hands-on professional who brings a high standard of rigor, with payroll accuracy, compliance, and timeliness treated as essential operational requirements. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Responsibilities ** • Support end-to-end India, China, South Korea, Taiwan, Hong Kong, Singapore and Australia payroll processing with minimal supervision, ensuring payrolls are accurate, on time and compliant with current regulations • Review payroll output to identify discrepancies, investigate variances, and resolve issues prior to final approval • Apply working knowledge of APAC payroll tax regulations to ensure accurate employee setup, calculations and reporting • Manage complex payroll transactions, including bonuses, retro adjustments, off-cycle payments, and payroll corrections • Administer and audit payroll deductions, including pre-tax benefits, retirement plans, and garnishments. • Serve as a primary point of contact for payroll-related inquiries from HR, Benefits, Finance, and employees to resolve issues efficiently and within SLAs • Support payroll reconciliations, audits, and year-end activities in collaboration with third party vendors and internal stakeholders • Provide backup support and coverage for APAC payrolls as needed • Identify process gaps, recommend improvements, document and maintain SOPs • Participate in process improvement, system upgrades and enhancements, testing, and post-implementation stabilization **Skills and Qualifications ** • Minimum 7+ years of progressive experience supporting APAC payroll processing in high volume and complex environment • Strong working knowledge of APAC tax regulations, labor laws, and compliance requirements • Demonstrated ability to independently manage complex payroll transactions including issue investigation and resolution • Solid understanding of pre-tax benefits administration, wage garnishments, and core payroll accounting concepts • Hands-on experience working with enterprise payroll systems and HRIS platforms (ADP, SuccessFactors) • Advanced proficiency in Excel and/or Google Sheets, including data analysis, reconciliations, and reporting • Strong written and verbal communication skills, with the ability to clearly and confidently explain payroll matters • Proven ability to collaborate effectively with Multiple stakeholders and cross functional partners across time zones • Experience supporting multi-country payrolls or working in a global or shared services environment strongly preferred **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273574892

MongoDB’s Employer Brand team owns how MongoDB is viewed as an employer and helps attract the talent needed to support our growth. We turn MongoDB’s strategy, EVP and employee experience into clear, credible stories and experiences across the candidate journey. As an Employer Brand Analyst, you will support the delivery of our India Employer Brand strategy during a period of significant hiring growth. This is a hands-on individual contributor role focused on content creation, particularly video, and strong project execution. You will create, film and edit content, coordinate across teams and help prioritise activity against the most important hiring needs. This position is a 12 month fixed term contract. You do not need an Employer Brand background, but strong content creation skills are essential. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Responsibilities** • Create content across video, social and digital channels, including employee stories, short-form videos and campaign assets • Own video production from concept through delivery, including planning, filming and editing • Support Employer Brand campaigns across digital media, social, employee advocacy, PR and influencer activity • Coordinate projects across Recruiting, Social, Comms & PR, agencies, employees and technical leaders, managing timelines, reviews and approvals • Partner with Recruiting to prioritise activity based on changing hiring needs and the talent audiences where Employer Brand can have the greatest impact • Manage multiple priorities at once and adapt quickly as business and hiring priorities change • Support third-party employer profiles, awards activity and local internal communications **Qualifications** • 2+ years of experience in content creation, social media, digital marketing, employer branding or a related field • Hands-on video production experience, including filming and editing • Experience using video editing tools such as Adobe Premiere Pro, Final Cut Pro, CapCut or similar • Strong project-management and organisational skills, with the ability to manage multiple priorities and stakeholders • Good creative judgement and an understanding of what makes content engaging across social and digital channels • Confident cross-functional communicator who can work effectively with employees, leaders and external partners • Strong writing skills are a plus, but not essential • Employer Brand or recruitment marketing experience is helpful, but not required **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 426475

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in London for our hybrid working model. **About The Sales Culture** MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. **Role Responsibilities** • Proactively, identify, qualify and close a sales pipeline • Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users • Build strong and effective relationships, resulting in growth opportunities • Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction • Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes • Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs **Requirements** • 4+ years field experience of quota-carrying experience in a fast-paced and competitive market • Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients • A proven track record of overachievement and hitting sales targets • Ability to articulate the business value of complex enterprise technology • Skilled in building business champions • Driven and competitive • Possess a strong desire to be successful **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426474

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in Dublin for our hybrid working model. **As an ideal candidate, you will have:** • 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role • Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity • Experience implementing scalable and highly available distributed systems in the cloud and on-prem • Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership • Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle • A Bachelor’s degree or equivalent work experience • Fluency in French or Spanish Required **You may also have:** • Experience developing, deploying, or supporting applications with any of the major cloud providers • Experience working in a technical pre-sales capacity • Experience with database programming and data models • Experience in data engineering or AI/ML projects • Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message • A MongoDB Certification • A Cloud Provider Certification **What you do at MongoDB:** In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will: • Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB • Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders • Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation) • Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events • Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction • Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members • Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends **What you will learn:** MongoDB Product Suite Mastery: • Core Database Server: Master the fundamentals and advanced features of MongoDB's core database • Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts • Relational Migrator: Learn to migrate from relational databases seamlessly Market-Relevant Technologies: • Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms • Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes Modern Architecture Design: • Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security • Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space Sales Techniques and Soft Skills: • Effective Communication: Master presentations, demonstrations, and whiteboarding • Client Interaction: Develop strategies for discovery and objection handling Industry Insights: • Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426436

We are building a new Technical Services capability in Mexico to support a platform that helps customers build, deploy, and operate AI applications using MongoDB. This is an early hire on a growing team, and you will have the opportunity to help shape how we support customers, collaborate with Engineering and Product, and build the team’s technical practices from the start. The platform brings together AI application workflows, orchestration, model and tool integrations, cloud infrastructure, data services, and observability. The support team will work across these layers to help customers troubleshoot complex issues and operate their applications successfully. We are looking to speak to candidates based in Mexico City for our hybrid working model. **The role** As a Senior Technical Services Engineer, you will provide technical leadership for customers operating AI applications on a new MongoDB platform. You will own complex investigations across application behavior, agent workflows, APIs, cloud infrastructure, security, and data services, and help shape how Technical Services supports the platform as it scales. This is a senior individual contributor role where you lead through technical judgment, customer ownership, written communication, and influence across teams. **What you’ll do** • Owning complex and high-impact customer investigations involving AI applications and agentic workflows • Leading structured investigations, root-cause analysis, and recovery efforts across multiple technical layers • Leading investigations into agent workflows, tool calls, model-provider integrations, memory, checkpoints, streaming, retries, and timeouts • Reading and debugging Go, Typescript, Python services and agent implementations; using logs, metrics, traces, and diagnostic tooling to develop evidence-based conclusions • Troubleshoot Kubernetes and containerized workloads, including deployments, images, secrets, resource failures, and networking • Serving as a technical subject-matter expert for AI application support and related distributed-system issues • Creating and improving troubleshooting methodologies, knowledge articles, diagnostic scripts, and reusable runbooks • Mentoring and coaching engineers in AI fundamentals, cloud-native operations, customer communication, and troubleshooting methodology • Partnering with Engineering, Product, Security, and other Technical Services teams to communicate customer impact and influence product improvements • Reviewing recurring issues and identifying opportunities to improve support processes, tooling, and customer self-service • Contributing to the broader MongoDB database and cloud support cases when needed **Experience level** Typically 8+ years of relevant technical experience, including significant experience troubleshooting production systems, supporting complex customers, or leading technical escalations. Equivalent demonstrated expertise will also be considered. **What you’ll bring** • AI and agent platforms: Hands-on experience building or troubleshooting agentic AI applications, including LangGraph, A2A, MCP, tool calling, model-provider integrations, memory, checkpoints, streaming, and human-in-the-loop workflows • Programming and systems troubleshooting: Ability to read and debug Go, TypeScript, and Python services, SDKs, and agent workflows, including asynchronous execution, HTTP clients, retries, and timeouts • Cloud-native platforms: Experience with Docker and Kubernetes, including deployments, containers, networking, secrets, resource management, and deployment troubleshooting • API, identity, and security: Familiarity with REST/JSON APIs, streaming protocols, API keys, OAuth/JWT, RBAC, and service accounts • Observability and incident response: Experience using metrics, events, logs, traces, error monitoring, and alerting to diagnose production issues • Distributed-systems troubleshooting: Experience investigating issues across application, platform, and data layers, communicating clearly with customers, and driving problems through resolution Bonus Points • Experience with MongoDB, MongoDB Atlas, Atlas Vector Search, Voyage AI or another distributed database • Experience using any cloud services stack such as AWS, Azure or GCP • Experience with Control/Data-plane architecture services • Experience with Terraform, GitHub Actions, CodeBuild, or other CI/CD systems • Experience with Helm, operators, container registries, or advanced Kubernetes networking • Broad awareness of customer workloads and use cases, including performance, availability, and scalability How you work • Customer-centered problem solving: You have a genuine desire to help people and are motivated by achieving successful customer outcomes • Calm, structured judgment: You can think on your feet, remain calm under pressure, form hypotheses, use evidence, and solve problems in real time • Learning agility: You rapidly build expertise across new technologies, especially AI platforms, distributed systems, and cloud infrastructure • Collaborative ownership: You know when to work independently, when to seek help, and how to provide others with the context needed to move an issue forward • Clear communication: You can explain complex technical issues clearly to customers, engineers, and cross-functional partners **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ. ID: 3273514738

**About the Team** MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. **About the Role** MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. We are looking to speak to candidates who are based in Vancouver for our hybrid working model. **What you will do:** • Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization • Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities • Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures • Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health • Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach • Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers, and sustain momentum • Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health • Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focused on the highest-value work **What you bring** • 8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company • Strong executive communication and leadership skills, with credibility across senior customer stakeholders and internal cross-functional teams • Strong command of delivery fundamentals, including scope management, milestone planning, dependency management, risk management, executive reporting, and escalations • Comfort operating in technical environments, paired with strong Professional Services business acumen across delivery economics, resource planning, commercial awareness, and engagement health • Demonstrated problem-solving ability, strong judgment, and comfort navigating ambiguity, tradeoffs, and complex delivery decisions • Proven leadership delivering outcomes across cross-functional teams and customer stakeholders, with the ability to influence, align, and drive accountability without direct authority **Preferred qualifications** • Experience leading database, cloud, modernization, or software delivery initiatives • Familiarity with MongoDB products, services, and common customer transformation journeys • Familiarity with AI and Agentic application architectures, ecosystem services, and emerging customer use cases • Practical experience leading the delivery of AI-integrated projects **Why this role matters** Senior Project Manager role is defined by delivery leadership and deep accountability for customer success. Rather than focusing on process, you act as the architect of the delivery experience—shaping priorities, navigating complex trade-offs, and ensuring that every milestone is directly tied to the realization of the customer's desired business outcomes.. This role links strong delivery leadership to the health of the Professional Services business by balancing customer value, delivery quality, resource efficiency, and engagement discipline. Strong Senior Project Managers improve delivery predictability, customer confidence, account health, expansion and renewal potential, and MongoDB’s reputation as a trusted partner in complex transformations. As AI becomes a larger customer priority, the role also helps identify where AI consultation can improve outcomes or delivery efficiency and ensures the right experts are engaged. **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req. ID: 3273554724

**About the Team** MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities. **About the Role** MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures. The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement. The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed. We are looking to speak to candidates who are based in Austin, Chicago, Denver, Los Angeles, Vancouver for our hybrid working model. **What you will do:** • Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization • Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities • Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures • Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health • Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach • Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers, and sustain momentum • Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health • Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focused on the highest-value work **What you bring** • 8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company • Strong executive communication and leadership skills, with credibility across senior customer stakeholders and internal cross-functional teams • Strong command of delivery fundamentals, including scope management, milestone planning, dependency management, risk management, executive reporting, and escalations • Comfort operating in technical environments, paired with strong Professional Services business acumen across delivery economics, resource planning, commercial awareness, and engagement health • Demonstrated problem-solving ability, strong judgment, and comfort navigating ambiguity, tradeoffs, and complex delivery decisions • Proven leadership delivering outcomes across cross-functional teams and customer stakeholders, with the ability to influence, align, and drive accountability without direct authority **Preferred qualifications** • Experience leading database, cloud, modernization, or software delivery initiatives • Familiarity with MongoDB products, services, and common customer transformation journeys • Familiarity with AI and Agentic application architectures, ecosystem services, and emerging customer use cases • Practical experience leading the delivery of AI-integrated projects **Why this role matters** Senior Project Manager role is defined by delivery leadership and deep accountability for customer success. Rather than focusing on process, you act as the architect of the delivery experience—shaping priorities, navigating complex trade-offs, and ensuring that every milestone is directly tied to the realization of the customer's desired business outcomes.. This role links strong delivery leadership to the health of the Professional Services business by balancing customer value, delivery quality, resource efficiency, and engagement discipline. Strong Senior Project Managers improve delivery predictability, customer confidence, account health, expansion and renewal potential, and MongoDB’s reputation as a trusted partner in complex transformations. As AI becomes a larger customer priority, the role also helps identify where AI consultation can improve outcomes or delivery efficiency and ensures the right experts are engaged. **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req. ID: 3273554724 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $90,000 — $176,000 USD

**About the Role** MongoDB is seeking a seasoned Vice President, Corporate Controller to lead the Company's global controllership organization at a pivotal stage of growth. This is a rare opportunity to shape the accounting function of a high-growth, publicly traded technology company as it scales into its next phase. Reporting to the Chief Accounting Officer, the VP, Corporate Controller will serve as a strategic thought partner to executive leadership and key cross-functional stakeholders, leading the strategy and performance of MongoDB's global accounting and external reporting function. This leader will own global accounting operations, international compliance, SEC reporting and technical accounting, global payroll, accounting center of excellence, and will serve as the Company's senior authority on U.S. GAAP. This is a high-impact, hands-on leadership role with responsibility for building and developing a global, distributed organization while driving transformation across people, process, and systems. The role will modernize accounting infrastructure, automation, and controllership, translate complex accounting matters into clear business decisions for senior leadership and help shape a scalable roadmap for MongoDB's next stage of growth. We are looking to speak to candidates who are based in San Francisco, CA or Palo Alto, CA for our hybrid working model. **Responsibilities** • Set the strategic vision and operating model for global Controllership—building the maturity, scalability, and rigor needed to support MongoDB's next stage of growth • Lead and develop senior leaders across the function, with accountability for organizational design, location strategy, talent development, succession planning, and cross-functional execution across a large, distributed global team • Own the company's technical accounting positions and conclusions under U.S. GAAP, including complex and non-standard transactions, business combinations, stock-based compensation, and new accounting standard implementation • Own the integrity, timeliness, and quality of external financial reporting, including SEC filings (10-K, 10-Q, 8-K) and the earnings release process, and serve as the primary management point of contact for external auditors • Own the monthly, quarterly, and annual close and consolidation process, driving continuous improvement in speed, accuracy, and efficiency; define and track controllership KPIs (close cycle time, error rates, automation coverage, control deficiencies) and report on them regularly to the CAO • Drive the strategic vision, design, and continuous improvement of the internal control environment (SOX 404), ensuring a control framework that scales with the business and adapts to new products, entities, and processes • Oversee global statutory and local GAAP compliance across MongoDB's international entities, partnering with regional finance teams and external advisors • Lead and drive major finance transformation initiatives including ERP optimization (Oracle NetSuite), chart-of-accounts governance, reporting-layer modernization, and adoption of AI-enabled close and reconciliation tools **Requirements** • 15+ years of progressive accounting and finance leadership experience, including current or recent experience as a Controller at a publicly traded, multinational, high-growth technology company • CPA and Big 4 public accounting background with a strong audit and technical accounting foundation preferred • Deep, current expertise in U.S. GAAP and SEC reporting requirements, with demonstrated experience owning complex technical accounting positions (e.g., business combinations, equity/stock compensation, leases, revenue-adjacent matters) • Proven track record of leading transformational change—including ERP/systems modernization, process redesign, and automation—within a controllership or accounting organization • Experience building, scaling, and leading large, distributed global teams, including establishing or optimizing shared-services and international location strategy • Demonstrated experience operating at scale within a high-growth environment, managing increasing complexity in products, entities, and geographies • Strong technical accumen—comfortable partnering with IT/Engineering on financial systems, data, and automation, and translating technical accounting complexity for non-accounting audiences • Excellent executive presence and communication skills, with experience presenting to and partnering with C-suite executives, the Board of Directors, and the Audit Committee • Strong relationship-building and cross-functional influence skills, with a track record of partnering effectively across Legal, Tax, FP&A, Revenue, Corporate Development, and business teams • Proven track record of leading transformational change — including ERP/systems modernization, AI-assisted reconciliation, and intelligent close tools — that measurably reduced manual effort and error rates • Bachelor's degree in Accounting, Finance, or related field; MBA a plus **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426368 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $154,000 — $303,000 USD

MongoDB is seeking a Senior Software Engineer to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. Atlas Clusters Security builds the security experience that Atlas customers depend on for mission-critical applications. Across the organization we own cluster networking, data encryption, database authentication, and related controls. This role sits on the Encryption & Compliance team. We own Encryption at Rest with customer-managed keys (Bring Your Own Key) across AWS, Azure, and GCP, including private networking to customer key management systems. We also own the security and compliance work that lets Atlas serve highly regulated markets, including government offerings and internal credential management. You will design and operate these systems in production, lead fleet-wide rollouts, and partner with customers when encryption or key-management issues hit their clusters. We are looking to speak to candidates who are based in San Francisco and would like a hybrid or in-office working model. **What you’ll do** • Build and design new features for MongoDB Atlas • Contribute to and lead complex technical projects • Work closely with product and design teams, considering the user’s perspective while building technical solutions • Work with customers and support engineers to fix issues • Collaborate with team members to develop our codebase, best practices, and design principles • Learn from and mentor other team members • Join an on-call rotation to support Atlas’ production services **We’re looking for someone who** • Has at least 5 years of professional software development experience • Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, Go, etc.) • Has experience with at least one major cloud provider (AWS, Azure, GCP) • Has led the launch of a new feature and maintained it in production • Is eager to solve tough problems • Has excellent communication skills • Is curious, collaborative, and motivated • Nice to have: experience with cloud key management (KMS / Key Vault / Cloud KMS), IAM, private networking, or encryption in a production SaaS environment **Success Measures** • In 3 months, you'll have shipped code into production and collaborated with the team to solve tough problems • In 6 months, you'll have contributed to a large project and joined our on-call rotation • In 12 months, you'll have designed new features, led development work, and become a go-to expert on Encryption at Rest, customer-managed keys, or a related part of the system **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req. ID: 3273543691 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $126,000 — $248,000 USD

MongoDB is seeking a Senior Financial Analyst, Financial Planning and Analysis (FP&A) to grow our G&A FP&A team. You will be responsible for financial planning, forecasting, reporting, and partnering with the business to drive decision-making and resource planning. The Senior Analyst is expected to make significant contributions to the success of MongoDB by working with executives and team leaders to evaluate, plan, execute, and measure strategic business initiatives. This position requires an adaptable self-starter who is able to work comfortably and communicate clearly with stakeholders across the organization, progress tasks from start to finish, and enjoy working in a fast-paced, challenging environment. The working model for this role is flexible. We are looking to speak to candidates who are based in one of our offices for our hybrid working model. **Responsibilities:** • Business Partnering: Quickly establish positive relationships and become a key advisor for your G&A partners allowing you to build a solid understanding of business drivers and ensuring alignment with overall company objectives • Forecast Coordination & Modelling: Build and maintain detailed financial and operating models to support your stakeholders in all aspects of their budget including headcount planning and optimization • Analyzing: Conduct ad-hoc analyses and build financial models to guide leaders toward efficient operating strategies, resource allocation, and investments in product initiatives • Operational Effectiveness: Improve and scale business, operational, and financial processes understood by all important partners, including standardizing and automating reports and improving how we leverage internal systems • Perform financial month-end close activities, including headcount reconciliations, accrual reviews, and budget vs. actuals analysis and reporting • Partner with recruiting and HR partners to drive efficiencies in workforce planning and reporting for executives and their leaders • Operate independently to prepare schedules and relevant analysis for each planning cycle and develops clear support for management review • Drive clarity underlying drivers of spend and business performance, in areas such as total token / AI spend and SaaS spend across the compay **What You'll Need:** • Bachelor’s Degree; finance, business or economics preferred • 3-5 years experience in FP&A, and/or analytical, critical thinking, and quantitative skills • Proficiency in financial modeling, Google Suite, and Microsoft Excel; financial planning tools (Pigment) are a plus • Ability to analyze data, draw conclusions, and develop actionable recommendations • Confidence to forge strong relationships with business partners at all levels of the organization; prior business partnering experience preferred, within a tech company a plus • Drive for results and a sense of urgency with the capacity to multitask and prioritize • Highly organized with rigorous attention to detail • Excellent oral and written communication skills **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273564601 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $0.01 — $0.01 USD

We are seeking a Senior Staff Engineer to join our growing Gurugram Products & Technology team to provide technical direction, direct architecture, and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Senior Staff Engineer on this new team, you will be responsible for providing technical leadership to teams developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Position Expectations** • Work closely with research, product management, product engineering, product design, peers as well as other teams within the company to define the first version and future evolution of the service • Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties • Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow • Mentor fellow engineers and assume ownership and accountability of projects **Qualifications** • Strong background in building core components for high scale compute and data distributed systems • 15+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java • Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maintaining distributed and/or highly concurrent software systems in large, long-lived code bases • Track record of identifying problems, implementing solutions and delivering complex projects in distributed systems or databases • Experience leading 15-20 people projects involving distributed systems infrastructure from conception to successful delivery or experience working through multiple staff engineers in different squads and leading the successful delivery of the projects • Good verbal and written technical communication skills, desire to collaborate with colleagues • Bonus points for experience with containerization and orchestration platforms (eg. Kubernetes) and AI frameworks and tools • Be a force multiplier in our software development process. Enable teams to deliver great products through leadership and technical contributions • Eager to learn, with a strong technical background **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 3273566793

We are seeking a Senior Manager, AI & People Transformation to sit at the intersection of HR strategy, workflow architecture, and emerging AI technologies. In this high-impact, cross-functional role, you will challenge legacy HR practices, rapidly prototype low-code and AI-driven solutions, and evaluate build-vs-buy decisions in close partnership with IT. As a bridge between People leadership and technical execution, you will establish repeatable automation frameworks, solve complex operational bottlenecks, and unlock strategic capacity across the enterprise. The ideal candidate will be passionate about transforming HR operations and defining scalable, next-generation workforce capabilities, this is an opportunity to shape the future of work in a high-growth environment. This role can be based out of our New York office or remotely in the United States. **Key Responsibilities** • Translating senior strategy into clear goals and operating rhythms, leading high-impact People transformation and AI initiatives to simplify work, improve experiences, and create scalable capacity • Designing and leading end-to-end workflow transformations that challenge existing processes and integrate AI, automation, self-service, and enterprise systems to fundamentally scale how work gets done • Translating complex business challenges into clear future-state workflows, technical requirements, experiments, and cross-departmental implementation plans • Rapidly prototyping and testing solutions using AI and low/no-code platforms to establish best practices, validate concepts, and set technical standards • Partnering with senior People Team leaders and functional experts to align resources, set priorities, and move high-value opportunities from concept through division-wide implementation • Partnering closely with IT leadership to translate business needs into technical requirements, inform cross-functional systems design, and advise leaders on critical build-vs-buy trade-offs • Designing reusable, cross-departmental capabilities across People workflows to improve quality, performance, and scale rather than building disconnected point solutions • Establishing key metrics to track the operational impact of transformation, including process performance, capacity created, cross-functional adoption, and elevated employee/manager experience • Developing practical frameworks, standards, and toolkits that empower cross-functional teams to identify, test, and apply AI and transformation capabilities **The right candidate for this role will have** • 10+ years of professional experience, with 8+ years of progressive leadership specifically across transformation, operations, strategy or consulting, ideally within People/HR or a high-growth technology environment • Experience in consulting, program management, product management, or a similar cross-functional role, bridging business and technical teams to shape roadmaps, navigate trade-offs, and drive solutions from discovery through adoption • Strong understanding of AI and automation and the ability to translate emerging capabilities into practical business solutions • A builder mindset, with experience prototyping, experimenting, and rapidly testing new approaches to drive organizational change • Strong systems thinking and problem-solving skills, with the ability to resolve complex, ambiguous cross-functional problems and scale performance across the Business Unit • Proven ability to influence senior executives, align cross-functional teams around a shared vision, and hold stakeholders accountable for outcomes without direct authority • Experience influencing senior stakeholders and bringing teams together around a common future state.Strong judgment and comfort moving between strategic thinking and hands-on execution **What success looks like** You will help the People Team move beyond using AI primarily for individual productivity toward redesigning core operating models and driving high-impact organizational leverage. Success means delivering scalable, cross-functional solutions that eliminate manual handoffs, expand self-service, set clear operational standards, and unlock strategic capacity for the Business Unit. Over time, your work will establish a standardized, repeatable framework for evaluating, executing, and scaling new ways of working across the enterprise. **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273560586 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $115,000 — $198,000 USD

With a people-first culture, managing and leading our Sales team is top of mind. MongoDB is always changing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. We are looking to speak to candidates who are based in Singapore for our hybrid working model. **Responsibilities** • Proactively prospect, identify, qualify and develop a sales pipeline through our Cloud Partners • Work with our Sales team to close business to meet and exceed monthly, quarterly and annual bookings objectives • Own, on behalf of VP - Area Sales, all things cloud partner related • Manage Cloud Service Partners, AWS, Microsoft and Google Cloud across ASEAN. • Collaborate with Global Pillar teams for backup and support. • Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, advanced sales training, and leadership development programs • Educate and enable the internal sales organization on Cloud Service Providers (CSP) engagement processes and broader co-sell motions to accelerate deal cycles • Design and execute joint partner programs, marketing activities, and go-to-market initiatives • Recruit and build strong, effective partner relationships, resulting in growth opportunities **Requirements** • 5+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business • 7+ years of quota-carrying experience generating pipeline and selling through Cloud Partners, in a heavy sales matrix model • Demonstrated ability to articulate the business value of complex enterprise technology • Possess aptitude to learn quickly and establish credibility. High EQ and self-aware • Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products • Driven and competitive: Possess a strong desire to be successful • Skilled in building business champions and running a complex sales process • A track record of overachievement and hitting sales targets • Demonstrated ability to articulate the business value of complex enterprise technology • A track record of overachievement and hitting sales targets • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) • Skilled in managing time and resources; sound approach to qualifying opportunities • BA/BS required • A plus - Familiarity with databases, devops and open source technology About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273566741

MongoDB Technical Account Managers are at the forefront of technical problem solving with key customers, working on some of the most complex and exciting application ecosystems built on the MongoDB platform. TAMs combine: • Deep product knowledge and expertise across multiple domains • Polished technical communications • Strong account leadership, with the ability to engage effectively at all levels of the customer • Ability to not only proactively engage, but anticipate and preempt needs a customer may have or issues they could experience • A high degree of ownership and willingness to go above and beyond for our customers The TAM’s primary remit is the cultivation of customer confidence and delivery of positive, account-wide technical outcomes that solve big customer problems while showcasing the capabilities of the MongoDB product portfolio. They do this through a systematic engagement process including deep discovery and the development of a roadmap of shared objectives. They are able to operate in complex environments where there may be shared or even ambiguous responsibilities between the customer and MongoDB. The TAM is able to shift gears between enabling, coaching and mentoring, and marshaling resources to get the right things done at the right time. The TAM also acts as the eyes and ears of the product team while working with marquee customers as they will sometimes surface new requirements or potential areas of opportunity for future development. They work closely with these teams to understand these requirements, manage expectations, and ensure MongoDB is staying one step ahead of customer needs. This role will be an early hire into the new Technical Account Management function and will help pioneer the new service offering for MongoDB. Successful candidates will have the flexibility to work around the schedules of customers with 100% uptime systems while enjoying the life/work balance MongoDB promotes. We are looking to speak to candidates who are based in Japan for our hybrid working model. **Why MongoDB is a fantastic place to work and build your career** • Be a part of the company that’s reinventing the database, focused on innovation and speed. • Enjoy a fun, inspiring culture that is engineering focused. • Work with exceptionally skilled people around the globe. • Learn, contribute, and make a positive impact on the product and community. **Cool things you’ll do** MongoDB is on a mission to unlock the inner genius of our customers by making data stunningly easy to work with. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help our customers succeed with MongoDB. As a Technical Account Manager, you’ll be highly engaged with a handful of our largest customers, building key relationships with technical leaders and collaborating with them on their projects to build and scale MongoDB solutions - resolving questions and demonstrating solutions related to architecture, performance, recovery, security, and everything in between. You'll be an expert resource on the best way to run MongoDB at scale, whatever that scale may be. You will identify deep dive opportunities to educate our customers on crucial topics of concern to them and either conduct those deep dives yourself or make timely connections between customers and subject matter experts within MongoDB. You will also mentor and ramp new team members, and take initiatives in building knowledge of new product lines within the MongoDB ecosystem. **What you need** You should have 7+ years of relevant experience. We consider all candidates, with an eye for those who combine formal education with self-teaching, are insatiably curious, and are multi-faceted. It’s crucial for every candidate to check these boxes: • Communicator: • Foster open lines of communication amongst internal stakeholders; The TAM ensures all concerned parties, including in some cases the MongoDB executive team, are well informed about accounts within the TAM’s portfolio (especially during critical or escalated situations) • Great communication and account leadership skills of external stakeholders, with a good organizational understanding of customers and ability to calibrate communication style based on the audience. • The TAM must quickly understand and communicate about customer workloads, use cases, and resiliency criteria, including performance, availability, and scalability. • Collaborator • Ability to work independently as well as cross-functionally to ensure customer needs are being met • Genuine desire to help people, and to increase their confidence and good will • Ability to cultivate strong team partnerships: Understanding of when and how to seek help from team members, skill in choosing from potentially conflicting perspectives or approaches; ability to secure commitments and lead collaborative efforts • Problem Solver: • Comfort thinking on your feet, solving problems in real-time, and reducing pressure and anxiety through calm, authoritative technical leadership; ability to keep your cool and project command presence during escalated situations where tensions and anxiety may be high. • Ability to design, communicate, and follow a structured approach to solving complex problems based loosely upon the scientific method • Experience analyzing and pursuing issues holistically in the enterprise; spanning multiple technologies, customer teams and silos • Technical Expert • Experience building, maintaining, tuning, and troubleshooting sophisticated mission-critical production database systems • Familiarity with modern service architectures and the implications on development teams, their structures and the development lifecycle • Experience with the technologies and development patterns typical of a large-scale enterprise customer. • Experience using any cloud services stack such as AWS, Azure or GCP • Builder • Develop, document, and help implement techniques, tools and procedures for optimizing MongoDB’s technical relationship with marquee customers. • Product evangelism • The TAM helps customers understand how the MongoDB developer data platform is well-suited to solve a wide variety of their problems. **Bonus Points** • Experience managing large scale databases (e.g. RDBMS, NoSQL) • Extensive experience with mass scale application architectures • Microservices/Serverless architectures • CI/CD tools and approaches • Containerization, orchestration and management tools • Enterprise Identity platforms • Experience using or managing MongoDB • Experience using distributed version control systems, and in particular git • Strong systems engineering and troubleshooting experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, virtualization, clustering. **Success Measures** • In 3 months, you will have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training. • In 6 months, you will be confident working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam. • In 12 months, you will be directly and independently engaged in technical account management, ensuring customers are successful and happy with MongoDB and see our developer data platform as the de facto standard for new projects. About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273549156

MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDB’s data platform. They own the technical strategy across complex opportunities—from discovery and qualification through architecture, proof of value, executive alignment, and successful adoption—and connect technical decisions to measurable business outcomes. You’ll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. You’ll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. . We are looking to speak to candidates who are based in Singapore for our hybrid working model. **As an ideal candidate, you will have:** • Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software • Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity • Experience designing with scalable and highly available distributed systems in the cloud and on-prem • Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership • Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize opportunities, constructively challenge assumptions, and align MongoDB and ecosystem resources around measurable customer and business outcomes • Demonstrated ability to connect technical recommendations to customer business drivers, measurable outcomes, ROI/TCO, and clear success criteria • Experience leading conversations with senior technical and business stakeholders, including executives, and influencing long-term modernization, data, and AI strategies • Demonstrated ability to create reusable reference architectures, demos, playbooks, or enablement content that improves the effectiveness of other Solutions Architects • The ability to travel up to 25% • A Bachelor’s degree or equivalent work experience **You may also have:** • Experience selling databases and/or deploying applications with any of the major cloud providers • Experience with database programming and data models • Experience in data engineering or AI/ML projects • Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks • Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message • A MongoDB Certification • A Cloud Provider Certification **What you do at MongoDB:** In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will: • Design and Architect: Own the end-to-end technical strategy for complex opportunities, designing scalable and performant applications, systems, and infrastructure leveraging MongoDB. Lead architecture reviews, evaluate trade-offs, and reduce technical risk across cloud, on-premises, and hybrid environments. • Customer Advising and Value Articulation: Lead discovery with technical and business stakeholders to understand customer priorities, business drivers, and success measures. Guide customers on architecture, modernization, optimization, and AI patterns while clearly connecting MongoDB’s capabilities to measurable business value. • Sales Partnership: Partner with Account Executives and Sales Leadership on account planning, opportunity prioritization, qualification, and pipeline-generation strategy. Own the technical aspects of the sales cycle—including discovery, demonstrations, proof of value, proposals, sizing, ROI/TCO analysis, presentations, and documentation—and constructively challenge assumptions when needed. • Executive and Stakeholder Engagement: Build trusted relationships with architects, developers, operations leaders, and executives across multiple teams and workloads. Develop champions, navigate stakeholder dynamics, and maintain strategic relationships beyond individual sales opportunities. • Demand Generation: Proactively generate demand within the sales territory through technical workshops, executive briefings, user groups, webinars, industry events, account-based marketing activities, and other self-driven initiatives. • Customer Success: Define clear technical success criteria and help customers achieve adoption, reduce risk, and accelerate time-to-value. Foster strong customer relationships and support successful modernization, migration, and AI initiatives. • Innovation, Enablement, and Improvement: Create reusable reference architectures, demos, playbooks, and technical content that scale the impact of the Solutions Architecture organization. Relay structured field feedback to Product and Engineering, mentor other Solutions Architects, and continuously improve MongoDB solutions and engagement practices. • Personal Training and Development: Engage in ongoing training and professional development to stay at the forefront of MongoDB’s product suite, cloud-native architectures, AI and RAG patterns, data security, observability, and relevant industry trends. **What you will learn:** • MongoDB Data Platform: Apply deep knowledge of MongoDB, Atlas, Atlas Search, Atlas Vector Search, Atlas Stream Processing, Atlas Data Lake, Charts, and Relational Migrator to customer use cases. • Modern Application Architectures: Design cloud-native, distributed, highly available, secure, and observable systems across hyperscaler, on-premises, hybrid, and multi-cloud environments. • AI and Application Modernization: Help customers modernize legacy systems and build AI-powered applications, including retrieval-augmented generation, vector search, real-time data, and event-driven architectures. • Customer and Commercial Leadership: Develop executive communication, discovery, objection handling, value articulation, ROI/TCO analysis, and multi-threaded account strategy skills. • Organizational Impact: Build reusable technical assets, share field insights, mentor peers, and contribute to the broader Solutions Architecture community. **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273561478

The Regional Marketing Manager is a key execution engine within MongoDB's newly created AMER Marketing Hub based in Mexico City. MongoDB is looking for a driven, analytical, and experienced Regional Marketing Manager based in Mexico City to join our high-performing AMER Marketing organization. In this role, you will be responsible for driving account expansion, developer groundswell, pipeline generation and deal acceleration across North America (US/Canada) while scaling impactful virtual programs across the region. Working directly under the leadership of the LATAM Regional Marketing Lead, you will collaborate daily with AMER Regional Marketing Managers, ABM Leads, Developer Relations, and Marketing Operations. You will own, build, and execute integrated field marketing plans that encompass high-touch regional events (Developer Days, AI Builder Days, sponsorships, pipeline acceleration dinners) and scalable virtual initiatives (Skill Badge workshops and webinars). Because this role directly owns field execution in US territories, on-site presence is critical. You will spend 20–30% of your time traveling to US markets to lead event execution, partner with local sales teams, and engage directly with developers, architects, and C-level executives. **Key Responsibilities** **1. Program Execution & Operations** • Build, own, and execute an integrated marketing plan for assigned territories in North America, aligning programs directly with regional sales goals and routes to revenue • Serve as a trusted partner to Sales leadership and Account Executives, understanding territory needs, strategic account challenges, and key decision-making personas • Manage the regional marketing budget for assigned programs, ensuring disciplined allocation, optimization, and strong ROI • Support MongoDB flagship events, regional roadshows, third-party conferences, and executive dinners **2. Scalable Virtual Programs & Developer Groundswell** • Lead and scale high-volume, virtual engagement programs across NAMER, including hands-on Skill Badge workshops, technical webinars, and virtual enablement series • Build developer groundswell across assigned accounts, tracking and reporting on developers enabled and certified within the region • Work closely with cross-functional teams (Developer Relations, Product Marketing, ABM, and Partner Marketing) to deliver cohesive end-to-end buyer and developer journeys **3. AI Adoption, Process Innovation & Workflow Automation** • Demonstrate strong curiosity and a forward-thinking mindset in the AI Era, continuously exploring and adopting AI tools and technologies to optimize daily marketing operations • Proactively identify manual bottlenecks and implement AI-driven workflow automations to improve process efficiency and team output • Operate with high autonomy, independence, and adaptability, maintaining the flexibility needed to navigate evolving GTM priorities, cross-border timezone alignment, and fast-paced regional requests **4. Data, Analytics & Performance Tracking** • Track, measure, and report on program performance, MQL generation, pipeline creation, deal velocity, and Net Annual Recurring Revenue (NARR) influence • Utilize Salesforce, Tableau, and marketing automation tools to deliver rigorous quarterly retrospectives and actionable insights to leadership • Experiment with new campaign formats and iterate quickly based on data-guided insights • Deliver post-event performance recaps and highlight best practices that can be scaled across NAMER **Qualifications** • Location: Must be based in or near Mexico City (CDMX) • US Travel & Documentation: Ability and willingness to travel 20–30% of the time to North America (US/Canada). Must possess a valid Passport and a US Visa • Language Proficiency: Exceptional written and verbal English fluency is required (daily interaction with US cross-functional teams) • 3–6 years of B2B field marketing, regional marketing, or demand generation experience in enterprise SaaS, cloud, or technology companies • AI & Automation Mindset: Practical experience or strong proficiency using AI tools to automate marketing workflows, streamline tasks, and increase operational output independently • Adaptability & Independence: High degree of flexibility, proactive problem-solving skills, and the ability to work self-sufficiently across timezones and shifting priorities • Proven track record building and executing complex field marketing plans in direct alignment with Sales teams • Strong proficiency with B2B marketing stacks (Salesforce, Wrike, Tableau, Jira, and event management platforms) • Analytical and metrics-driven mindset with proven capability to prove ROI against marketing spend • Excellent communication, stakeholder management, and project leadership skills with a positive, can-do attitude • Familiarity with developer, architect, or IT decision-maker (ITDM) audiences and developer marketing programs **What Success Looks Like in Year 1** • Seamless onboarding into the AMER Marketing Hub and immediate operational partnership with US regional leads • High-quality, flaw-free execution of assigned Developer Days, AI Builder Days, and virtual Skill Badge workshops • Consistent achievement of SLAs for campaign setup, lead upload, and post-event reporting • Positive feedback and strong trust built across Sales and Marketing counterparts **Position Details** • Reports to: Regional Marketing Lead, LATAM • Location: Mexico City (CDMX), Mexico • Travel Requirement: 20–30% travel • Department: Marketing – Regional / Revenue Marketing AMER **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req. ID: 3273564358

We are seeking a driven, experienced commercial attorney who thrives in a fast-paced environment to fill the position of Legal Counsel - Procurement. You will work closely with internal business resources, procurement stakeholders, legal and other stakeholders across the enterprise to lead high value, high visibility and high impact procurement negotiations, while also ensuring all third-party agreements meet MongoDB’s contracting standards. You work both independently and as part of a team that values quality, fun and collaboration. We are looking to speak to candidates who are based in Toronto, ON for our hybrid working model. **Responsibilities** • Serve as the primary legal partner to global Procurement and advise cross-functional stakeholders on third-party contracting matters • Draft and negotiate buy-side agreements, including SaaS, software, marketing, facilities, professional services, and real estate agreements • Provide practical legal guidance on complex, high-value, and high-risk procurement transactions, including escalation and resolution of issues requiring cross-functional stakeholder input or business leadership approval • Develop and maintain scalable procurement and legal review processes • Develop and maintain legal knowledge-management resources, including procurement playbooks, templates, and other institutional knowledge resources • Identify opportunities to leverage technology, automation, contract lifecycle management tools, and emerging legal and AI technology to scale procurement legal support • Develop and deliver training and practical guidance to Procurement and business stakeholders on contracting processes, legal requirements, negotiation strategy, risk allocation, and common contractual issues • Maintain awareness of emerging legal and commercial issues affecting procurement, including developments relating to data privacy and security, artificial intelligence, intellectual property, technology contracting, and vendor risk, and incorporate relevant developments into contracting guidance and processes • Support broader Legal team priorities and initiatives as needed **Our ideal candidate will have:** • 5+ years of commercial contract experience, with a proven track record negotiating procurement agreements • Experience at law firm and/or high-growth tech company • JD with an active bar membership in your jurisdiction • Understanding of data privacy requirements • Exceptional verbal and written communication skills • Excellent organizational skills, ability to manage multiple projects at once, follow through, and meet deadlines • Proactive, dynamic and results-driven individual with strong attention to detail • Curious and passionate about technology • Ability to demonstrate sound judgment even in ambiguous situations • Leadership and teamwork skills and willingness to take on new responsibility **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273561291 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $108,000 — $150,000 CAD

We are seeking a driven, experienced commercial attorney who thrives in a fast-paced environment to fill the position of Legal Counsel - Procurement. You will work closely with internal business resources, procurement stakeholders, legal and other stakeholders across the enterprise to lead high value, high visibility and high impact procurement negotiations, while also ensuring all third-party agreements meet MongoDB’s contracting standards. You work both independently and as part of a team that values quality, fun and collaboration. We are looking to speak to candidates who are based in New York City, NY or Austin, TX for our hybrid working model or remotely in the United States. **Responsibilities** • Serve as the primary legal partner to global Procurement and advise cross-functional stakeholders on third-party contracting matters • Draft and negotiate buy-side agreements, including SaaS, software, marketing, facilities, professional services, and real estate agreements • Provide practical legal guidance on complex, high-value, and high-risk procurement transactions, including escalation and resolution of issues requiring cross-functional stakeholder input or business leadership approval • Develop and maintain scalable procurement and legal review processes • Develop and maintain legal knowledge-management resources, including procurement playbooks, templates, and other institutional knowledge resources • Identify opportunities to leverage technology, automation, contract lifecycle management tools, and emerging legal and AI technology to scale procurement legal support • Develop and deliver training and practical guidance to Procurement and business stakeholders on contracting processes, legal requirements, negotiation strategy, risk allocation, and common contractual issues • Maintain awareness of emerging legal and commercial issues affecting procurement, including developments relating to data privacy and security, artificial intelligence, intellectual property, technology contracting, and vendor risk, and incorporate relevant developments into contracting guidance and processes • Support broader Legal team priorities and initiatives as needed **Our ideal candidate will have:** • 5+ years of commercial contract experience, with a proven track record negotiating procurement agreements • Experience at law firm and/or high-growth tech company • JD with an active bar membership in your jurisdiction • Understanding of data privacy requirements • Exceptional verbal and written communication skills • Excellent organizational skills, ability to manage multiple projects at once, follow through, and meet deadlines • Proactive, dynamic and results-driven individual with strong attention to detail • Curious and passionate about technology • Ability to demonstrate sound judgment even in ambiguous situations • Leadership and teamwork skills and willingness to take on new responsibility **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273561291 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $118,000 — $231,000 USD

The Server Programmability team is focused on programming velocity and safety in the core MongoDB Server. We own low-level libraries, runtimes, and tools that allow internal MongoDB developers to develop features in C++ and Rust quickly and safely. We are an agile and small team looking for an experienced engineer to join us. We are looking for someone who is excited about operating systems, development tools, programming languages and low-level C++ libraries. We are looking to speak to candidates who are based in Dublin for our hybrid working model. **Candidate Profile** • 3+ years of experience in Systems programming in C++ or other low-level programming languages • Hands-on experience with building production-level code. Experience in C++ is required • Passionate about delivering and deploying a product with cross-team stakeholders • Solid computer science fundamentals, with strong competencies in data structures, algorithms, and software design/architecture • Passion for learning new things in the domains of software engineering, distributed systems, and performance • Solid verbal and written communication skills and highly motivated to collaborate with colleagues **Position Expectations** • Understand and improve the current functionality of the MongoDB Server’s Programmability features • Lead medium sized projects related to the team’s charter • Collaborate with colleagues at all stages of project lifecycle (ideation, requirements gathering, design, execution, and delivery) • Own our leadership principles , and exemplify them in your work • Continue to learn and be curious in growing your career! • Write production-ready code in C++ • Write unit tests and integration tests in C++, Javascript, and Python to demonstrate application correctness • Investigate the performance characteristics of the server and write performance regression tests • Interview candidates for software engineering positions • Handle customer escalations • Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives **Success Measures** • In the first month, you will have understood the high level architecture of MongoDB and fixed a few bugs • In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues • In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features • In twelve months, you will be leading the development of a new feature and helping to mentor new engineers on the team **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273569106

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. **Main Responsibilities:** • Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies • Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction • Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools • Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment • Monitor, troubleshoot, and optimize existing integrations for reliability and performance • Create and maintain documentation, including automation playbooks and best practices • Act as a subject matter expert and consultant within Marketing on process design and automation strategy • Support governance, compliance, and change management related to system workflows and integrations **Requirements:** • 5+ years of experience in marketing operations, marketing technology, or process automation roles • Experience with Workato (or similar tools like Mulesoft) and its connectors specific to Marketo, Iterable, Salesforce, Hubspot or data warehouses • Prior experience with AI orchestration frameworks, LLM-driven automation tools and MCPs • Strong understanding of marketing automation platforms (e.g., Marketo, Iterable) and CRM systems (e.g., Salesforce) • Comfort working with APIs, data mappings, and system schemas to build and maintain integrations • Demonstrated ability to translate business problems into technical solutions that improve process efficiency • Experience with AI or ML-driven tools in marketing workflows (e.g., enrichment, scoring, content automation) • Proven experience applying structured testing methodologies to ensure quality, reliability, and continuous process optimization • Strong communication and documentation skills, able to partner with technical and non-technical teams • Curious, detail-oriented, and proactive, driven to optimise and automate wherever possible • Bachelor's degree in Marketing, Information Systems, or a related field (or equivalent experience) **Bonus Points:** • Knowledge of data governance, privacy compliance, and workflow versioning • Familiarity with Python, SQL, or other scripting for workflow automation • Exposure to enterprise-scale marketing ecosystems or high-growth SaaS environments **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273561416

MongoDB is transforming the $138B+ data management software market by empowering developers to build the next generation of applications. As the leading modern data platform—and the first database company to IPO in over 20 years—we are looking for a Director, Corporate Counsel to lead critical corporate, securities, and governance initiatives across our global organization. Reporting to our Deputy General Counsel, you will serve as a strategic legal partner to the Board of Directors, executive management, Finance, HR, and Investor Relations. You will drive public company compliance, oversee corporate transactions, and architect scalable legal operations for a high-growth environment. This role can be based out of our New York or Palo Alto offices or remotely in the United States. **Key Responsibilities** • SEC Compliance & Capital Markets: Own end-to-end public company reporting and disclosure processes, including Forms 10-K, 10-Q, 8-K, and Section 16 filings. Lead legal execution for equity/debt offerings and capital market transactions • Corporate Governance & Board Support: Advise senior leadership and the Board of Directors (and its committees) on corporate governance best practices, ESG, and annual stockholder meeting preparation, including managing the annual Proxy Statement • M&A & Strategic Growth: Lead legal strategy, diligence, drafting, negotiation, and post-closing integration for mergers, acquisitions, joint ventures, and strategic investments • Corporate Finance & Equity Operations: Partner with HR and Finance to design, administer, and maintain legal oversight of global equity programs, executive compensation matters, and trade compliance policies • Investor Relations & Communications: Provide strategic legal counsel on earnings releases, investor presentations, public disclosures, and corporate PR initiatives • Legal Tech & Team Leadership: Direct external counsel performance and legal budgets. Drive operational innovation by implementing advanced technologies and AI workflows to optimize legal delivery across cross-functional teams **Qualifications** • Education & Bar: J.D. from an accredited law school and active bar membership in good standing • Experience: 10–12+ years of corporate experience spanning a top-tier law firm and a fast-growing, public technology company • Subject Matter Expertise: Proven record of leading public company SEC filings, corporate governance frameworks, M&A transactions, and board-level reporting • Executive Presence: Exceptional communication and advisory skills, with a track record of driving consensus and advising C-suite executives and board members • Strategic Vision & Execution: Strong business acumen, sound risk evaluation skills, and the ability to scale legal frameworks in a dynamic market environment **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273563104 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $0.01 — $0.01 USD

We are looking for an experienced and driven leader, with great energy, passion and initiative to manage a highly motivated Pre-Sales Solutions Architecture team. MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. This role can be based hybrid out of Houston, Dallas, or Austin. **Candidate Profile** • 4+ years of pre-sales experience, with strong commercial skills • 3+ years Management experience, ideally in pre-sales, distributed team management preferred • Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) • Driven – you possess a strong desire to be successful • Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities • Intelligent – you possess an aptitude to learn quickly and establish credibility • Excellent presentation and interpersonal skills • Database industry background a plus • Software development background a plus • The ability to travel up to 30% • A Bachelor’s degree or equivalent work experience **Position Expectations** • Recruit, retain, and develop top pre-sales talent across multiple countries • Partner with our sales teams to help ensure success in accounts ranging from mid-to-large enterprises • Work closely with the Professional Services team to achieve customer happiness and with Marketing to conduct seminars, trade shows and other marketing related events • Foster strong and effective relationships with customers, resulting in growth opportunities • Coach the team to exceed monthly, quarterly and annual bookings objectives **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273561417 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $134,000 — $264,000 USD

The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand its product offerings and features, MongoDB is seeking an expert in search. This role will focus on being a product specialist of Search, including Vector Search, Embeddings and Rerankers, within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This role will be based remotely in Barcelona, Spain. **As an ideal candidate, you will have** • 3+ years of search or information retrieval expertise (Elasticsearch, Lucene, Solr, Algolia, Milvus, Qdrant, or similar) • 3+ years of software development experience or pre-sales experience with enterprise software • Excellent communication skills in English and Spanish • Solid understanding and ability to code with two or more modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc) • Solid understanding of how to use AI agents in day-to-day work • Experience with scalable and highly available distributed systems • Excellent presentation and interpersonal skills • A Bachelor’s degree or equivalent work experience • Ability to travel approximately 20% of the time **You may also have** • Experience with building and/or deploying AI agentic applications • Experience selling databases and/or deploying applications with any of the major cloud providers • Experience with database programming and data models • A MongoDB Certification • A major cloud provider certification **What you do at MongoDB** • Design systems, applications, and infrastructure to help drive software development projects using MongoDB and the Atlas data platform • Advise customers on architectures, patterns, and strategies for making the best use of MongoDB • Expertly articulate the business value of MongoDB solutions • Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel • Translate technical concepts and patterns into business benefits for management and executives • Act as a liaison, collecting feedback from the field to relay back to the Product Management team • Help drive demand through participation in both industry-known trade-shows as well account-based marketing events • Demonstrate resilience and sound judgment in dealing with business challenges • Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies • Help enable other solutions architects with knowledge on search technical and business concepts as well as build tools to allow other SAs to demonstrate these concepts • Assist in the direction of Search and AI through collaboration with Product Management • Embody MongoDB’s core values in our interactions with internal teams and customers **What you will learn** • How to lead in a fast growing SA organisation and take ownership of a product narrative from the SA perspective. • The rapidly growing MongoDB product suite, particularly the MongoDB data platform for AI which includes: • Core Database • Full-Text and Vector Search • Embedding and Reranking inference • Agent Engine • Other Tools and connectors - Ops/Cloud Manager, Stream Processing, Compass • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426467

We are seeking a highly skilled Staff NetSuite Engineer with deep expertise in Order-to-Cash(O2C) & Record-to-Report (R2R) processes and accounting best practices. This role will serve as the technical and functional bridge between Finance and Technology, driving automation, process optimization, and scalability within our NetSuite environment.The successful candidate will lead the design, enhancement, and support of accounting systems that power our General Ledger (GL), Record-to-Report (R2R), Accounts Payable (AP), Accounts Receivable (AR), including credit card process, Tax, and Treasury operations. As a senior member of the Finance Technology team, you will design and implement solutions that streamline accounting workflows, ensure compliance, and enhance financial reporting accuracy. We are looking to speak to candidates who are based in New York City, NY or Palo Alto, CA or remotely in the United States. **Key Responsibilities** **System Architecture & Development** • Lead the design, configuration, and customization of NetSuite to support R2R and accounting processes (GL, journals, allocations, consolidations, fixed assets, intercompany eliminations) • Architect scalable NetSuite solutions that integrate seamlessly with upstream and downstream systems (e.g., procurement, billing, expense management, data lake) • Develop and maintain SuiteScript, SuiteFlow, SuiteTalk (Web Services), and RESTlets to support automation and integrations **Process & Accounting Alignment** • Partner with Finance, Accounting, and Audit teams to translate accounting policies into system-enforced controls within NetSuite • Act as the primary point of contact for Finance teams including Accounting, Tax, Treasury and RevOps • Ensure compliance with SOX, GAAP, and audit requirements through configuration of role-based security, approvals, reconciliations, and audit trails • Optimize financial close processes (journals, reconciliations, accruals, consolidations) to reduce close cycle time • Build and enhance reporting frameworks (saved searches, financial reports, dashboards) to support accurate and timely financial reporting • Support compliance and audit requirements through appropriate controls and documentation **Technical Leadership** • Serve as the subject matter expert (SME) for NetSuite R2R and OTC processes, guiding engineers, administrators, and analysts • Serve as the primary technical advisor for business stakeholders • Translate business requirements into scalable technical solutions with clear documentation • Establish engineering best practices in NetSuite development, including coding standards, testing, version control, and deployment • Drive system performance, scalability, and reliability improvements • Mentor junior engineers and provide architectural oversight for NetSuite-related initiatives **Integration & Data Management** • Oversee integrations with external systems (e.g., payroll, banking, consolidation tools, CRM platforms like Salesforce, Coupa, Concur) • Partner with Data Engineering teams to ensure accurate data flow into finance data lake/warehouse for analytics and compliance reporting • Support data governance, master data management (chart of accounts, dimensions, entity hierarchy) in alignment with accounting standards **Qualifications** **Required** • 10+ years of NetSuite development/engineering experience with a focus on General Ledger and accounting modules • Strong knowledge of OTC and R2R processes including journal entries, close cycle, reconciliations, consolidations, and intercompany accounting • Proficiency in SuiteScript 1.0/2.0, SuiteFlow, SuiteTalk, REST APIs, and NetSuite integration patterns • Demonstrated experience implementing system-enforced financial controls and supporting SOX compliance • Solid understanding of US GAAP and accounting workflows • Experience with role-based security design, segregation of duties, and audit requirements **Preferred** • Experience with global accounting operations (multi-entity, multi-currency, consolidations) • Bachelor’s degree in Computer Science, Information Systems, Finance, or related field (or equivalent experience) • Familiarity with modern finance data stacks and BI/reporting tools • Prior experience in a high-growth, SaaS or technology company • Exposure to AI/automation in Finance (e.g., reconciliations, anomaly detection) **Soft Skills** • Strong problem-solving and cross-functional collaboration abilities • Excellent communication skills, able to translate technical details into business terms • Leadership mindset with the ability to mentor and influence stakeholders • Detail-oriented with a commitment to accuracy and compliance **Why Join Us?** • Impact at Scale: Play a strategic role in modernizing Finance Technology for a growing global organization • Innovation: Work at the intersection of Finance, Technology, and Compliance to deliver scalable impact • Cross-Functional Collaboration: Partner with senior leaders in Finance, Procurement, and Technology to deliver systems that enable smarter decisions • Opportunity to lead technical strategy and influence how core accounting processes are automated and optimized **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273558125 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $137,000 — $270,000 USD

The HR Technology organization is looking for a seasoned Senior Technical Program Manager to help enable the efficient delivery of technology solutions to meet stakeholder needs. TPMs in the organization enable IT to accelerate business impact and strategically transform how we work with technology and AI. As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts. You will partner closely with stakeholders across the organization from Human Resources, Legal, Finance and other teams across the business as needed to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making for our organization. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Position Expectations:** • Execute and improve the processes and tools that inform the daily life of the HR Technology delivery teams • Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap • Identify risks to the team's delivery, mitigating them where possible • Own the data around the health of each team's project and ticket backlog • Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s) • Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams • Recognize patterns in a sea of information and take action accordingly • Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with HR technology enabled projects **The right candidate for this role will be** • Experienced with 7+ years working in an PMO and/or engineering organization, whether in technical program management delivery, support, or an analytics role. • Skilled at managing HR related technical programs end-to-end and working with engineering teams using a variety of program management and agile delivery techniques • Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences • Proficient in grasping the technologies of the HR Technology portfolio, and skilled at identifying the technical interfaces between teams • Proficient in HR related processes and capabilities, including but not limited to: Talent Management, Learning and Development, Core HCM, Benefits/Compensation and more. • Able to maintain a strategic view of our engineering processes while also supporting and optimizing the operations of the team • Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA, Smartsheet, and GSuite so programming proficiency with all tools is a plus • Skilled at communicating across a diverse set of engineers and stakeholders • Hyper-organized and capable of juggling all of the data associated with technical programs and task-tracking • Knowledgeable of agile methodologies and experienced with implementing program management best practices • Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes • Trained in working with project tracking software (e.g. JIRA, Smartsheet, GSuite etc) • Interested in learning everything about MongoDB **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID : 3273549448

MongoDB continues to grow incredibly fast. This is the perfect opportunity to have a positive impact at a hyper-growth company. In this high impact role, you will work closely with executives and internal functions including Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance and Accounting, and HR to improve and establish processes and systems for our next stage of growth. This role sits within a newly created team which will link our sales strategy and our sales commission. This team will be under the global sales commission umbrella, in our Finance and Accounting organization. In this role, you will be responsible to provide analytical analyses and administrative support for compensation programs. Specifically, you will be responsible for contributing to the planning, design and reporting of sales performance metrics, driving the business forward by contributing to improving our sales productivity. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift: 2:00 PM – 10:00 PM **Key Requirements** • Strong interpersonal skills with a hypothesis-driven mindset, open to feedback in a dynamic business environment • Excellent communicator, able to simplify complex technical concepts into business terms and KPIs • Capable of working independently on analytics projects, deriving actionable insights, and coordinating with stakeholders as needed • Bachelor’s degree in a quantitative field (Economics, Finance, Computer Science, Mathematics, etc.); MBA preferred • 3–4 years of experience in Consulting, Sales Strategy, or Sales Analytics • Proficient in SQL and Python with strong spreadsheet skills to analyze large datasets efficiently • Experience with at least one major BI tool (Tableau, Google Data Studio, Looker) • Salesforce experience is a plus **Responsibilities** • Analyze large datasets and conduct ad-hoc audits to support business programs • Design, develop, and maintain processes to generate insights into sales KPIs and incentive compensation plans • Analyze sales performance data, and partner with Sales Operations, Business Operations, and Commissions team to ensure incentives are paid accurately • Perform periodic audits on sales and develop processes to drive automation efforts • Develop visibility tools to enhance sales incentives and improve dashboard visualizations • Maintain collaborations with key business partners within Sales, Finance and HR businesses • Serve as a sales performance expert, supporting enablement efforts and handling exception cases **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273549590

The MongoDB Product Security team is looking for a full-stack senior software engineer to help us build and scale the next generation of security practices, enabling hundreds of MongoDB engineers to build secure products for our customers. The Product Security team empowers product teams to build secure products for MongoDB customers by providing security enablement, such as AI-powered code analysis, threat modeling and security finding triaging and verification, fuzzing infrastructure, and finding management solutions. Our goal is to incorporate security early in product development at scale without introducing friction. With the emerging capabilities of AI models, we are proactively adopting our security practices to be prepared for the newly introduced challenges. This role can be based out of our Dublin or Cork office or remotely in the Ireland region. This role is expected to work with a distributed team that covers all time zones in the US. **Key Responsibilities:** As a software engineer on our team, you will help us develop and maintain security automations, such as: • Deliver features for an automated code analysis platform • Expand security findings triaging and verification platform to all products across MongoDB • Automate finding management process to be self-serve for engineering teams • Centralized security signal analytics platform to help teams focus on the most important security work • Design and build tooling solutions to shift security practices left in SDLC **Baseline Qualifications:** • 5+ years of experience of production-level software development with Python and TypeScript in a cloud environment • Experience managing the end-to-end development lifecycle, including building, deploying and operating software at scale • Experience in micro-services, Kubernetes, and containers • Deep understanding of CI/CD systems, including linting, testing and various deployment strategies • The ability to independently prioritize and execute tasks after alignment with the team and stakeholders • A proven track record of identifying problems, implementing solutions and delivering complex projects • Strong Understanding of building AI agents • Strong verbal and written technical communication skills **Preferred Qualifications:** • Basic knowledge of what security practices are and how they work, such as threat modeling, secure code review, and CVE • Familiarity with C++ or Rust • Experience designing and operating systems that execute untrusted code safely — container/sandbox isolation, least-privilege credential handling, and network egress controls. • Experience with NoSQL or database development **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273566003

We are seeking a Senior Engineering Manager to join our growing Bengaluru Product & Technology team to provide technical direction, direct architecture, and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Senior Engineering Manager on this new team, you will be responsible for leading and growing an engineering team, taking on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. **Position Expectations** • Provide technical leadership and mentorship to a team of engineers, fostering a culture of innovation, quality, and continuous improvement • Drive the architectural vision for the platform, ensuring it runs equally well on public clouds, private cloud environments and on-premise • Work with product managers, program managers, design & analytics teams and other teams to define, prioritize and deliver new features that delight our users and drive platform improvements • Take responsibility for the planning and execution of major features, raise delivery risks • Own the monitoring, operations, and maintenance of the systems your team develops • Enable the team to operate efficiently by removing technical obstacles, coordinating with other teams on dependencies, and prioritizing the team's overall well-being • Contribute to planning for organizational growth, including allocation of engineering resources, participate in hiring and assignment of projects **Qualifications** • 10+ years of experience of building distributed systems, and/or foundational cloud services at scale and experience in languages like Python, Golang, Java or Rust • 4+ years of experience managing a team of 6+ engineers and providing technical leadership • Track record in hiring, mentoring, and growing high-performing software engineering teams, experience working with remote teams and a passion for mentoring and career development of the team • Excellent verbal and written technical communication skills and desire to collaborate with colleagues, other teams, and lead projects • Strong background in building core components for high-scale compute or data processing / distributed systems • Have led the launch of new features and maintained them in production • Bonus points for experience with containerization and orchestration platforms (e.g. Kubernetes) and AI frameworks and tools • Be a force multiplier in our software development process. Enable teams to deliver great products through leadership and technical contributions • Eager to learn, with a strong technical background **Success Measures** • In the first month, you’ll have understood the surface area, the high level architecture of the new platform. You’ll have initiated one-on-one’s with your team members • In three months, you’ll have on-boarded onto the team and contributed to the design and development of a core platform capability. Additionally started helping the team hiring and growth • In six months, you will have taken on full responsibility for projects slated for the subsequent quarter. You’ll have started growth conversations with your team members and begun to understand their longer-term career aspirations • In twelve months, you’ll have led the development of multiple new features and performed a full annual cycle of performance and growth conversations with your team members. Additionally, you’ll have contributed to the vision for the future of the platform and helped develop a plan to achieve that vision **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273565444

As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in Melbourne for our hybrid working model. **What you will be doing** • Proactively, identify, qualify and close a sales pipeline • Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users • Build strong and effective relationships, resulting in growth opportunities • Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction • Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes • Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs **What you bring to the table** • 6+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts • Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process • A proven track record of overachievement and hitting sales targets • Ability to articulate the business value of complex enterprise technology • Skilled in building business champions • Fluent in English • Ability to attend the office 3 days per week • Driven and competitive. Possess a strong desire to be successful • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) • Familiarity with databases, develops and open source technology a plus **Things We Love** • Passionate about growing your career in the largest market in software (database) • Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) • Familiarity with databases, develops and open source technology a plus **Why join now** • MongoDB invests a HUGE amount of development into each of our new hires & continuous career development • Accelerators up to 30% • Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs • New hire stock equity (RSUs) and employee stock purchase plan • Generous and competitive benefits (parental leave, fertility & wellbeing support) • Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273561331

Our sales team’s success is MongoDB’s success. We help customers solve complex challenges, modernize their technology environments, and build what’s next. Our sales leadership is committed to building an exceptional sales organization by inspiring and enabling success for everyone on the team. **The Opportunity** The Regional Vice President, France will manage a high-performing organization focused on expanding existing enterprise customers, landing new workloads and delivering sustained revenue growth across France. You will lead second-line sales leaders across the Enterprise Growth organization, strengthen our leadership bench, and build a culture of accountability, development, and customer impact. You will play a critical role in shaping regional strategy, improving execution, and ensuring the business consistently delivers against its bookings and revenue goals. The successful candidate must live in Paris and be able to work from MongoDB’s Paris office at least three days per week, with four days per week preferred. **What You’ll Be Doing** • Lead, coach and develop Regional Directors to exceed monthly, quarterly, and annual bookings objectives • Build a high-performance culture grounded in accountability, execution, talent development, and customer impact • Recruit, hire, develop and retain exceptional Regional Directors and Enterprise Account Executives to strengthen the organization and succession pipeline • Define and execute the France Enterprise Growth strategy, with a focus on expanding existing customers and landing new workloads • Enable leaders and sellers to identify, qualify, and develop a healthy sales pipeline while navigating complex enterprise buying processes and negotiations • Drive disciplined adoption of MongoDB’s sales methodologies, including MEDDIC and Command of the Message • Establish a rigorous operating rhythm across forecasting, pipeline inspection, territory planning, business reviews, and performance management • Partner closely with Professional Services, Marketing, Customer Success, Solutions Consulting, Finance, and other cross-functional teams to improve customer outcomes and generate regional demand • Develop and scale territory coverage, resource allocation and go-to-market plans in line with business priorities • Serve as a visible role model for MongoDB’s values and Leadership Commitment, inspiring teams to think big, take ownership, and deliver meaningful outcomes **What You’ll Bring to the Role** Must-Have Qualifications • At least two years of experience in a second-line sales leadership role in enterprise software sales • A strong, verifiable track record of consistently delivering revenue growth and building qualified pipeline, along with demonstrated success selling and delivering professional services • Proven track record of recruiting and building high-performing sales teams • Evidence of developing teams and individuals, including promotions from the team, improved performance, retention of high performers, and a clear coaching and succession cadence • Evidence of building a healthy team culture and strong operating standards, reflected in morale, engagement scores, leadership scores, and low attrition • Demonstrated ability to operate with a high degree of autonomy, make sound decisions, and establish priorities quickly in a business-critical environment • Demonstrated operational excellence in strategic accounts, including strategic account management and planning, driving and closing complex or large deals, customer centricity, and sales excellence • The ability to articulate the business value of complex technology to senior business and technical stakeholders • Fluent in French Preferred Qualifications • Proven ability to lead through other leaders and operate beyond a single team • Experience building, leading, and scaling high-performing Enterprise Growth or customer expansion teams • Previous training in sales methodologies such as MEDDIC, SPIN or Challenger Sales • Familiarity with databases, developer tools, cloud platforms, or open source technology • Experience translating product innovation and technical differentiation into repeatable enterprise sales motions **Why Join MongoDB** To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and generous parental leave, we value our employees’ wellbeing and support them throughout their professional and personal journeys. Learn more about what it’s like to work at MongoDB . Explore our employee benefits . • MongoDB invests in the development of our employees and supports continuous career growth • Comprehensive sales training and leadership development • New-hire stock equity and an employee stock purchase plan • Generous and competitive benefits, with offerings varying by location **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273558123

MongoDB is looking for a Manager, International Compliance to own statutory, regulatory, and corporate compliance for MongoDB's entities outside the US. This role sits at the intersection of Controllership, Legal, and Tax, ensuring MongoDB operates in full compliance with local corporate, tax, labor, and exchange control regulations across its international footprint, while supporting the broader global controllership agenda. This is a strong fit for someone who thrives on owning a compliance function across multiple jurisdictions, has strong experience navigating varied regulatory frameworks, and can lead a small team while partnering closely with global Finance, Legal, and Tax stakeholders. We are looking to speak to candidates who are based in Gurugram for our hybrid working model **Key Responsibilities** Statutory & Regulatory Compliance • Own end-to-end compliance for MongoDB's international entities across corporate, tax, exchange control, and applicable labor law requirements in each jurisdiction • Ensure timely filing of statutory returns, registers, and disclosures across countries, coordinating with local advisors and in-country teams where needed • Monitor changes in regulatory requirements across MongoDB's international markets and proactively assess impact on operations • Maintain a compliance calendar and tracker spanning all applicable jurisdictions and statutes, with clear ownership and escalation paths Corporate Governance & Secretarial Coordination • Coordinate with local company secretaries, external counsel, and registered agents on board meetings, resolutions, annual filings, and other corporate governance requirements across entities • Support entity structuring, intercompany agreements, and any new entity registrations, migrations, or closures internationally • Maintain statutory registers across jurisdictions and ensure corporate records are audit-ready at all times Tax & Exchange Control Compliance • Partner with the Global Tax team on transfer pricing documentation, filings, and audits specific to international entities • Ensure compliance with local exchange control and cross-border transaction reporting requirements in relevant jurisdictions • Support local tax assessments, notices, and inquiries in coordination with external advisors Controls & Audit • Maintain and strengthen internal controls (including SOX) over international compliance processes • Serve as a key point of contact for statutory auditors, internal auditors, and local tax authorities on international compliance matters • Identify control gaps, document process narratives, and drive remediation in partnership with Controllership and Internal Audit Team Leadership • Supervise and mentor a small compliance team, reviewing work product and building technical depth across jurisdictions • Set priorities during peak filing cycles and manage workload across the team Cross-Functional Partnership • Partner closely with Legal on regulatory matters, licenses, and corporate approvals across international entities • Work with HR on local labor law compliance, including statutory benefits, employment filings, and other country-specific employee-related obligations • Support FP&A and Global Controllership with compliance-related reporting and risk assessments • Act as the international compliance point of contact for global stakeholders navigating local regulatory requirements Process Improvement • Identify opportunities to standardize and automate compliance tracking and filings across jurisdictions (e.g., through compliance management tools or improved workflows) • Support system implementations or process changes affecting international statutory and regulatory reporting **Qualifications** • 8–10 years of progressive experience in international statutory compliance, corporate secretarial, or regulatory roles, with meaningful exposure to a multinational or SaaS/tech environment • Strong working knowledge of corporate governance, exchange control, and compliance frameworks across multiple jurisdictions (India experience a plus) • Experience liaising directly with regulators, statutory auditors, and external counsel across countries • Prior experience operating in a SOX-controlled environment; supervisory or mentoring experience preferred • Excellent communication skills — this role requires translating complex regulatory requirements into clear guidance for global finance and business leadership **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273537652

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Cool things you’ll do** You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. **As an ideal candidate, you will have** We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal ATSE II candidate should have: • 4+ years of relevant experience • Strong understanding and grasp of the following areas • Systems administration • Troubleshooting Systems • Scalable and Highly available distributed systems • Network Administration • Application Architecture • Data architecture and design • Understanding of database architecture and administration • Experience in performance tuning and benchmarking • Previous experience in technical support • A B.Tech / B.S. or equivalent work experience **Nice to have** • Comfortable with modern AI concepts and proficient in using AI-assisted tools to accelerate troubleshooting and enhance day-to-day technical support workflows. • Knowledge on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl • It’s crucial for every candidate that they can check off all of these boxes • Excellent communication skills, both written and verbal • Genuine desire to help people • Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills • Ability to think on your feet, remain calm under pressure and solve problems in real-time • Desire and ability to rapidly learn a wide variety of new technical skills • Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help **Success Measures ** • In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training • In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam • In 12 months, you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273564964

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. **Day to Day** • Identify high-potential businesses that would be a good fit to work with MongoDB for selected strategic accounts in EMEA • Work with the Sales team to develop and lead outbound campaigns from idea-generation through to qualified call • Develop strong sales and product knowledge • Interact with IT and business decision makers via telephone and email • Update lead and prospect activity in Salesforce to ensure effective lead management • Set qualified introductory meetings for the Sales team • Nurture early phase opportunities for future pipeline potential • Exceed monthly and quarterly opportunity quota • Build strong relationships with our partner team, regional ADRs and Account Executives, where we pull together to maximize the win for our business • Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success **What You Will Bring to the Table** • A self-starter with a track record of hitting and exceeding goals • Outstanding communication skills in English (native level) • Any additional languages; swedish, dutch, french etc. is preferred but not required • Time management skills and ability to work either independently or through coaching • Desire to work in a fast-paced and high growth environment • Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly **Things We Love** • Strong and progressive academic background: Bachelor’s or Master's Degree in Business or any related field • Proven track record of success in sales or business development or customer facing roles in a target driven environment, ideally in the tech industry • Familiarity with database, web server, and open source technology • Working experience with Salesforce.com **Why You Should Apply** • Great Earning Potential • Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups! • Continuous career development • Sales training in MEDDIC and Command of the Message • Benefits include • Sales Bootcamp • Internal mentor and buddy program cross-departmentally **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426464

The Application Modernization Platform (AMP) team is dedicated to solving one of the industry's biggest challenges: transforming rigid, legacy applications that suffer from poor scalability and high operating costs into modern, microservices-based architectures on MongoDB. To accelerate this transition, MongoDB is building a dedicated Platform and Infrastructure team to develop the Application Modernisation Platform and Infrastructure . As we help customers modernize their application and data ecosystems, we face the challenge of deploying complex tooling into highly restrictive client environments and architecting automated verification frameworks to ensure data equivalence. This new team will architect the platform foundation and infrastructure that enables a "build once, run anywhere" model, ensuring our AI-powered modernisation suite operates seamlessly regardless of a client's security or network constraints. We are looking for engineers to join this high-visibility initiative, where you will solve unique distributed systems puzzles and help shape the future of how global enterprises leverage data and AI. We are looking for an experienced Software Engineer who thrives on solving infrastructure constraints and building developer-centric modernisation platforms with a strong background in building software testkits/frameworks. The ideal candidate will be designing and building automated frameworks that validate functional equivalence, performance benchmarks, and data integrity. From leveraging LLMs for unit test generation to building contract testing frameworks, your work will be the safety net for the world’s largest enterprise migrations. This role will be based in our India office in Gurgaon and offers a hybrid working model. **The ideal candidate for this role will have** • 3-4 years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem • Expertise integrating Large Language Models (LLMs) into the developer workflow to automate unit test generation and edge-case discovery • Experience building developer tools, infrastructure, or complex testing frameworks • Solid experience in software architecture and development • Deep expertise in application/database modernization with proven ability to design and implement frameworks that ensure database state equivalence across different implementations • Must understand change data capture, event-driven database interception (MongoDB listeners, RDBMS triggers), and state comparison algorithms with pattern-based exclusions. Strong Spring Boot (or equivalent Java framework), MongoDB (or equivalent), and JDBC/JPA skills required • Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB) • Good understanding of algorithms, data structures and their time and space complexity • Curiosity, a positive attitude, and a drive to continue learning • Excellent verbal and written communication skills **Position Expectations** • Contribute high-quality, well-tested code to the modernization and framework team and its surrounding services • Collaborate effectively with Product Management, other engineers, and designers to build and deliver on the product roadmap • Participate actively in code reviews to enforce best practices and patterns • Help troubleshoot and resolve complex technical issues in our distributed systems • Give and solicit feedback on technical design documents and pull requests • Perform tasks related to process such as CI/CD, quality, testing, etc **Success Measures** Within the first three months, you will have: • Familiarize yourself with the MongoDB Modernization Infrastructure & Frameworks stack • Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks • Started collaborating with your peers and contributed to code reviews and design reviews Within six months, you will have: • Familiarised yourself with the rest of our the application modernization tool stack • Delivered at least one large scale feature that spans the entire tech stack • Reviewed and contributed to scope and technical design documents Within 12 months, you will have: • Become a key contributor to our stack, capable of taking on complex features independently • Helped recruit and interview new members of the team • Collaborated effectively with other teams at MongoDB on cross-functional projects **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID : 426463

This Sr Data Analyst will join our analytics org within the Executive Insights team, which is responsible for synthesizing revenue and operational data from across the company to measure the trajectory and overall health of the business. You will work closely with partner teams in Analytics, FP&A, Accounting, Cloud Billing, and Sales Operations to not only drive alignment on business performance narratives, but also to drive company wide transparency and data democratization for company key metrics. Data pipelines, visualizations, root cause analyses, and deep dives generated by this team routinely empower MongoDB’s executive team to make data-informed decisions. This is a high visibility role that offers exposure to senior leadership via the team’s support of the office of the CFO. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Responsibilities** • Deep dive on performance metrics from across the company to surface drivers of business growth to enable data-driven decision making at the executive level • Produce insights to answer requests ahead of critical reporting periods, including earnings and investor days • Partner with the rest of the team to own the end-to-end delivery of recurring consumption and revenue reports (weekly, monthly, and quarterly) ensuring they're accurate, timely, and trusted by stakeholders • Proactively identify and fix data quality issues, broken pipelines, or reporting discrepancies • Document metric definitions, report logic, and data lineage **Skills & Attributes** • The ideal candidate excels equally in data wrangling, pipelining, and storytelling, and shares a passion for automation and continuous process improvement • 4+ years in an analyst, data, or BI role with meaningful ownership of key business metrics reporting • Strong SQL skills; comfortable writing and optimizing queries against large-scale warehouses (Trino, BigQuery, or similar) • Working proficiency in Python for data transformation, automation, or analysis • Hands-on Tableau or similar BI tool experience • Experience with agent-driven development practices • Experience working with consumption-based or usage-based revenue data (subscription, metered billing, or usage analytics a strong plus) • Nice-to-have: exposure to analytics engineering practices (dbt, data modeling, testing frameworks) • And most importantly, passionate about using data to help guide strategic decision making **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273559476

MongoDB's Application Modernization Platform (AMP) helps organizations modernize legacy applications and move their workloads and associated data from relational databases to MongoDB. Our customers need a dependable way to bring analysis, transformation, testing, and migration capabilities into their modernization workflows. The Platform team builds the shared foundations that make AMP a cohesive product. We connect specialized tools and services through consistent interfaces, integrate them with AI agents and development environments, and make them secure, observable, and straightforward to deploy and operate. Our work enables product teams to deliver new capabilities without repeatedly solving the same integration and infrastructure problems. We are looking for a Staff Engineer to set technical direction and lead delivery of this platform. You will combine deep systems engineering with product judgment, turning ambiguous requirements into reusable services and working integrations. You will define clear boundaries between platform, product teams, and external partners; make deliberate build-versus-integrate decisions; and contribute foundational code. Your impact will be measured by how reliably teams and customers can adopt and use AMP capabilities, and how much engineering effort the platform removes from their path. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **A strong candidate for this position will have:** • Technical Leadership: Over 8 years in software engineering and production operations, with a proven history of championing major technical strategies and deploying resilient, scalable architectures • Platform Engineering: Deep practical expertise architecting common frameworks, distributed architectures, or core developer tooling leveraged across multiple organizations or customer environments • API & System Design: Track record of establishing and refining service boundaries, interfaces, and data schemas with a sharp focus on backward compatibility, extensibility, and smooth adoption • Operational Rigor: Practical expertise maintaining mission-critical services, driving observability, incident recovery, performance tuning, automated test suites, and continuous delivery workflows • Security Integration: Demonstrated success constructing safe integrations, implementing strict auth mechanisms while protecting proprietary client code, sensitive data, and authentication tokens • Cross-Functional Impact: Ability to spearhead architectural direction across team boundaries, communicate complex tradeoffs, offer constructive guidance, and mentor engineers throughout execution • Product Sense: Sharp product judgment that converts developer requirements and user feedback into clear roadmaps, tangible milestones, and clear success criteria **Not required but beneficial:** • AI Agent & LLM Integration: Hands-on experience embedding intelligent agents or language model workflows into enterprise platforms, including defining execution contexts, robust tool interfaces, and mitigating nondeterministic operational behavior • Developer Tooling & Distribution: Expertise delivering developer-centric software—such as CLIs, custom SDKs, containerized architectures, or self-hosted components—deployed directly within client-managed infrastructure • Domain Expertise: In-depth background in application modernization, relational database systems, MongoDB ecosystems, automated code transformation, and enterprise data migration pipelines **Position Expectations** • Architectural Vision & Strategy: Formulate core service layers and integration frameworks enabling seamless AMP functionality. Define strict service-level boundaries with collaborating engineering orgs, iteratively maturing platform primitives using production workloads • Agent & Tooling Integration: Spearhead engineering initiatives to expose platform capabilities via resilient CLI tools and APIs, connecting them cleanly with autonomous agent frameworks while managing tenant isolation, auth state, and operational context • Deployment & Lifecycle Engineering: Optimize distribution, automated upgrades, and runtime execution across client enterprise environments. Establish holistic telemetry, structured logging, and actionable diagnostics to streamline incident recovery and troubleshooting • Security & Enterprise Quality: Work closely alongside security engineers to safeguard customer intellectual property, ensuring robust execution isolation and embedding security controls directly into release pipelines • Cross-Functional Strategy Execution: Align product management, field teams, and external technical partners to translate user demands into high-impact roadmaps, driving implementation from discovery through widespread client adoption • Technical Leadership & Excellence: Author core infrastructure components, lead rigorous architectural reviews, and elevate team capabilities through shared design paradigms, thorough documentation, and hands-on mentoring **Success Measures** 3 Months Objectives: • Develop comprehensive mastery of system architectures, user journeys, and technical constraints while fostering key cross-functional partnerships • Unify stakeholders around a strategic engineering initiative, defining architectural boundaries, delivery roadmaps, and baseline operational metrics • Deploy a high-impact core component that validates key design paradigms and eliminates key operational friction for internal adopters 6 Months Objectives: • Spearhead production rollout of major shared services with defined interfaces, comprehensive telemetry, and sustainable operational framework support • Drive quantifiable progress in target performance indicators, including onboarding speed, integration complexity, system resilience, and mean time to resolution • Influence overall technical direction alongside product partners, establishing systematic cadences for architectural reviews and execution milestones 12 Months Objectives: • Establish foundational platform primitives powering enterprise-wide capabilities, ensuring high-availability operations and seamless upgrade paths • Demonstrate tangible efficiency gains across product teams by significantly lowering maintenance overhead and accelerating modernization deployment speed • Serve as a key technical champion, mentoring talent, elevating engineering standards, and participating actively in talent acquisition **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273551917

We are seeking a Senior Software Engineer to join our growing Bengaluru Products & Technology team to provide technical direction, direct architecture, and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Senior Software Engineer on this new team, you will be responsible for developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. **Position Expectations** • Work closely with research, product management, product engineering, product design, peers as well as other teams within the company to define the first version and future evolution of the service • Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties • Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow • Mentor fellow engineers and assume ownership and accountability of projects **Qualifications** • Strong background in building core components for high scale compute and data distributed systems • 5+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java • Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maintaining distributed and/or highly concurrent software systems in large, long-lived code bases • Track record of identifying problems, implementing solutions and delivering complex projects in distributed systems or databases • Good verbal and written technical communication skills, desire to collaborate with colleagues • Bonus points for experience with containerization and orchestration platforms (eg. Kubernetes) and AI frameworks and tools • Be a force multiplier in our software development process. Enable teams to deliver great products through leadership and technical contributions • Eager to learn, with a strong technical background **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273539412

Our Global payroll department is looking for an experienced self-motivated system savvy Sr. Payroll Analyst to join our team. Reporting to the Payroll Manager, the Sr. Analyst will work closely with the Accounting, HR and Benefits teams. The Sr. Payroll Analyst will be responsible for the coordination of all payroll cycles and payroll associated tasks, drive to evaluate and improve processes, and work collaboratively across multiple functions to improve the customer experience. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Essential Job Functions and Accountabilities:** • Perform a variety of payroll functions in preparation, distribution, and reporting of payroll. Ensuring compliance with all applicable regulations. • Ensure the accurate and timely end to end processing of payroll across multiple countries • Audit payroll data to ensure accurate processing of wages, garnishments, tax withholdings and deductions. • Provide prompt, friendly, and efficient customer service to employees who have questions regarding their pay, deductions, or the payroll process. • Assist with all payroll related audits & SOX compliance by adhering to internal control requirements, maintaining updated documentation for all payroll related processes and providing recommendations as appropriate. • Process and complete all year-end activities for EMEA countries ensuring compliance with regard to filing reports, remittances and returns with appropriate tax authorities. • Participate in special projects as assigned, such as documenting workflows, improving processes and procedures, and periodic updates to payroll. • Participate in system upgrades and perform user testing for all payroll related enhancements. • Support the Payroll and Equity teams with the processing/recording of equity transactions (RSU vestings, NQSO exercises, etc.) to enable timely reporting and tax deposits. • Document payroll processes and procedures with the ability to suggest best practices and opportunities • Demonstrate expertise in payroll business processes and understand assigned and cross functional areas, develop and provide training and leadership **Minimum Requirements / Qualifications:** • Strong knowledge and experience with multi country payroll, payroll tax rules and regulations • Current experience and in-depth knowledge of payroll systems and reporting functions, ADP and Success Factors experience a plus • Minimum of 5 years of Payroll in multi-national company • Excellent communication skills, both written and verbal, in addition to strong problem solving skills in a growing and dynamic environment • Ability to recommend and implement changes as needed • Ability to work remotely, independently and meet deadlines • Ability to provide excellent customer service and work well in teams to establish and maintain effective working relationships • Fluent in French or Italian - written and spoken plus **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273549604

The MongoDB Customer Observability Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The team is responsible for MongoDB Atlas: our database-as-a-service offering and fastest-growing product, which allows users to deploy globally distributed MongoDB clusters in just minutes. We're seeking an SE3 to join our team to tackle exciting challenges within the Observability space. You'll contribute to developing tools and platforms that help our users understand the health and performance of their MongoDB deployments. This includes collecting metrics, monitoring slow queries, and offering actionable insights such as index and schema suggestions that improve the speed, efficiency, and overall reliability of their databases. This role provides a unique opportunity to drive engineering excellence across both dimensions of observability, leveraging technologies being developed within the Customer Observability group and contributing directly to the success of our customers and our product teams. If you're passionate about large-scale systems, digging deep into telemetry data, and building tools that make a real impact both internally and externally, we’d love to have you on board! We are looking to speak to candidates who are based in Dublin for our hybrid working model. **We're looking for someone who** • Enjoys collaboration and being part of a team • Is approachable, curious, and intellectually honest • Is a backend engineer with a willingness to take on frontend tasks or a full-stack developer with a bias towards backend • Has written backend systems in a compiled language (Java, C#, Go, etc.) • Has experience with the design and architecture of a modern, scalable web application • Is familiar with debugging and troubleshooting production issues • Strong understanding of algorithms, data structures and their time and space complexity **Nice to Haves** • Experience developing and writing code observability tools • Previous work in TypeScript, React, and Node.js, particularly maintaining an ecosystem of dependencies • Knowledge and interest of database internals and tuning mechanisms, particularly indexing **Role Responsibilities** • Design, write and maintain Customer Observability code and features • Contribute to and lead medium sized technical projects into production • Work with customers and support engineers to fix issues and become part of our on-call rotation • Collaborate with a diverse group of engineers to continually improve our coding best practices and operational systems • Contribute in technical discussions and work with engineers to solve technical challenges **Success Measures** • In 1 month, you'll be familiar with the parts of the system that your team owns, the existing features, and projects within the Observability team and have contributed minor tasks within our codebase • In 3 months, you will be contributing to design and development of your team’s projects and starting to ship tickets regularly • In 6 months, you will have ramped up enough to take on small+ sized projects, contribute actively in our technical discussions and proactively improve our codebase and products. You will be supporting our customers during escalations and have joined our on-call rotation **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ ID: 1273361971

At MongoDB, we are transforming industries and empowering developers to build amazing applications that people use every day. We are a leading developer data platform, helping organizations build, scale, and operate modern applications. MongoDB Technical Services partners with customers to help them successfully run MongoDB in production. Our globally distributed organization provides 24x7x365 support through a follow-the-sun model, combining deep technical expertise with a strong commitment to customer outcomes. We are looking for a Manager, Technical Services to lead and grow a team in Gurugram. This leader will manage engineers supporting customers across MongoDB’s database, cloud, and emerging application-platform capabilities. The role is well suited to a people leader who can build a high-performing, inclusive team; lead complex customer situations; and partner effectively with Engineering, Product, and go-to-market teams. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **The role** As a Manager, Technical Services, you will lead a team of highly skilled support engineers. You will create the conditions for excellent customer outcomes, develop technical and people leadership capability within the team, and help scale the support model for evolving customer workloads. Your team will support a broad range of technologies, including MongoDB database and cloud services, distributed applications, APIs, cloud infrastructure, observability, and modern AI-enabled application workflows. You will help establish durable operating practices for a fast-growing area while ensuring seamless collaboration with the wider global Technical Services organization. **What you’ll do** • Lead, coach, and develop a team of Technical Services Engineers, including regular 1:1s, clear goals, performance feedback, career development, and succession planning • Build an inclusive, accountable, and customer-focused team culture where engineers can do their best work • Own regional service delivery for your team, balancing customer experience, case health, quality, operational discipline, and team sustainability • Lead and coordinate high-impact customer escalations, ensuring timely communication, sound technical judgment, clear ownership, and effective follow-through • Partner with Engineering, Product, Security, Customer Success, Sales, and other Technical Services teams to resolve complex issues and bring customer feedback into product and process improvements • Work with global peers to maintain consistent follow-the-sun processes, effective handoffs, and high-quality support across regions • Help scale support for modern application workloads involving APIs, cloud services, distributed systems, containers, observability, data services, and AI-enabled application workflows, including agent orchestration, model and tool integrations, MCP, retrieval, memory, and production reliability considerations • Establish and improve team operating mechanisms, including incident management, case reviews, root-cause analysis, knowledge management, quality practices, and capacity planning • Identify recurring customer issues and drive improvements to self-service content, diagnostic tooling, runbooks, and support processes • Participate in hiring and onboarding, and build a strong local talent pipeline • Use operational metrics and customer feedback to identify trends, communicate performance, and prioritize improvements • Contribute to regional and global Technical Services initiatives that improve the customer experience, operational efficiency, and technical capability of the organization **What you’ll bring** Required • 3+ years of experience leading a technical support, customer engineering, site reliability, operations, or similar customer-facing technical team • Demonstrated success developing people, managing performance, hiring strong talent, and building inclusive, high-performing teams • Experience coordinating complex or high-severity customer escalations and working effectively with Engineering and Product organizations • Strong technical foundation in troubleshooting production systems, with the ability to guide structured investigations across application, infrastructure, network, identity, and data layers • Experience with one or more of cloud platforms, distributed systems, databases, containerized workloads, APIs, observability, or enterprise software • Foundational knowledge of AI-enabled applications and agentic workflows, with the ability to assess technical judgment in areas such as agents, model-provider integrations, tool calling, Model Context Protocol (MCP), retrieval and memory, orchestration, guardrails, and human-in-the-loop workflows • Strong customer advocacy and sound judgment under pressure, with the ability to set expectations and drive issues to resolution • Excellent written and verbal communication skills, with the ability to adapt communication for technical, business, and executive audiences • Experience translating organizational objectives into clear team priorities, measurable outcomes, and individual goals • A collaborative, pragmatic leadership style and the ability to operate effectively across global, cross-functional teams Preferred • Experience supporting MongoDB, MongoDB Atlas, or another database or distributed data platform • Experience with cloud-native technologies, such as AWS, Azure, or GCP; Docker; Kubernetes; networking; identity and access management; or CI/CD systems • Familiarity with logs, metrics, traces, alerting, incident response, and root-cause analysis • Experience supporting developer platforms, platform services, or AI-enabled applications • Experience using operational metrics, dashboards, or scorecards to improve support performance and customer outcomes **Success in the role** Within 30 days • Complete MongoDB onboarding and build rapport with the team and key partners • Develop a working understanding of the Technical Services operating model, customer support processes, and product portfolio • Establish a regular 1:1 cadence and begin assessing team strengths, development opportunities, and operational priorities Within 60 days • Build productive relationships with peer managers and stakeholders in Engineering, Product, Customer Success, Sales, and Escalation Management • Understand regional and global follow-the-sun workflows, escalation processes, and the team’s current performance measures • Begin contributing to regional escalations, case reviews, and team operating rhythms Within 90 days • Own the day-to-day leadership of the team, including development planning, performance management, and delivery oversight • Identify opportunities to improve team efficiency, knowledge sharing, customer experience, or technical readiness • Define a practical plan for scaling the team’s capability and operational maturity over the following 6–12 months **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273564966

MongoDB seeks an experienced Software Engineer to join Enterprise Architecture on a focused team dedicated to AI experimentation. You'll partner with teams across the organization, including Internal Engineering, to explore, prototype, and validate emerging AI capabilities before they become formal roadmap priorities. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Our ideal candidate:** • Has 2-5 years of professional software engineering experience • Deep experience with at least one modern programming language (Python, Typescript, Go, Rust, etc.) • Strong technical judgment and the ability to independently solve complex engineering problems • Excellent communication skills and comfort collaborating across teams and disciplines • Comfortable operating in ambiguity, scoping and running experiments when the right approach isn't known yet • Hands-on experience prototyping with LLMs or agentic systems (evals, fine-tuning, RAG, tool use, orchestration frameworks) • Has the ability to iterate fast, specially in the case where requirements are not clear • Keeps up with emerging AI tooling and models, not just what's already mainstream • Collaborative, detail-oriented, and passionate about developing usable software **Bonus Round:** • Experience building and maintaining full-stack applications, from front-end UIs to backend API to data pipelines • Experience designing systems or services used by other engineers or teams • Knowledge of any of the following technologies: Tanstack Start, Next.js, FastAPI, React • Experience with model evaluation frameworks, vector databases, or agent orchestration tooling (e.g., LangGraph) • Familiarity with transformer architecture and model internals • Familiarity with containerized applications, Kubernetes, and ability to design CI/CD pipelines **Position Expectations:** • Design and run experiments that test emerging AI capabilities against real internal use cases, before they're formally prioritized. Condense the learnings of those experiments and document them so that the knowledge can be used across the org. • Build lightweight prototypes to validate or kill ideas quickly • Stay current on new AI tooling and models, and turn relevant developments into concrete internal proof points • Partner with product, platform, and internal engineering teams to hand off validated capabilities once they're ready to move from experiment to production • Maintain technical rigor and clear documentation of findings, even for work that doesn't ship • Identify and communicate risks, unknowns, and open questions clearly to stakeholders **Success Measures:** • In three months, have run and documented at least one AI capability experiment, with a clear recommendation on whether and how to pursue it further • In three months, demonstrate the ability to move quickly from idea to working prototype • In six months, have influenced the org's roadmap or tooling direction by surfacing a capability two to three steps ahead of current need, backed by evidence from your experimentation **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID - 3273558097

We are looking to speak to candidates who are based in Gurugram for our hybrid working model. **Team Description** MongoDB seeks an experienced Senior Software Engineer to join Enterprise Architecture on a focused team dedicated to AI experimentation. You'll partner with teams across the organization, including Internal Engineering, to explore, prototype, and validate emerging AI capabilities before they become formal roadmap priorities. **Our ideal candidate:** - Has 6+ years of professional software engineering experience - Deep experience with at least one modern programming language (Python, Typescript, Go, Rust, etc.) - Strong technical judgment and the ability to independently solve complex engineering problems - Excellent communication skills and comfort collaborating across teams and disciplines - Comfortable operating in ambiguity, scoping and running experiments when the right approach isn't known yet - Hands-on experience prototyping with LLMs or agentic systems (evals, fine-tuning, RAG, tool use, orchestration frameworks) - Has the ability to iterate fast, specially in the case where requirements are not clear - Keeps up with emerging AI tooling and models, not just what's already mainstream - Collaborative, detail-oriented, and passionate about building reliable, usable software **Bonus Round:** - Experience building and maintaining full-stack applications, from front-end UIs to backend API to data pipelines - Experience designing systems or services used by other engineers or teams - Knowledge of any of the following technologies: Tanstack Start, Next.js, FastAPI, React - Experience with model evaluation frameworks, vector databases, or agent orchestration tooling (e.g., LangGraph) - Familiarity with transformer architecture and model internals - Familiarity with containerized applications, Kubernetes, and ability to design CI/CD pipelines **Position Expectations:** - Design and run experiments that test emerging AI capabilities against real internal use cases, before they're formally prioritized. Condense the learnings of those experiments and document them so that the knowledge can be used across the org. - Build lightweight prototypes to validate or kill ideas quickly - Stay current on new AI tooling and models, and turn relevant developments into concrete internal proof points - Partner with product, platform, and internal engineering teams to hand off validated capabilities once they're ready to move from experiment to production - Maintain technical rigor and clear documentation of findings, even for work that doesn't ship - Identify and communicate risks, unknowns, and open questions clearly to stakeholders **Success Measures:** - In three months, have run and documented at least one AI capability experiment, with a clear recommendation on whether and how to pursue it further - In three months, demonstrate the ability to move quickly from idea to working prototype - In six months, have influenced the org's roadmap or tooling direction by surfacing a capability two to three steps ahead of current need, backed by evidence from your experimentation **About MongoDB** MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273558098