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**Senior Manager, SEO & Content Strategy** • • Full-time **Company Description** At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. **Job Description** Are you a growth-obsessed SEO leader who knows how to win in the era of AI-driven search? Nielsen is seeking a Senior Manager, SEO to lead the organic growth engine for Nielsen.com. Reporting to the Director of Website Strategy, you will bridge technical SEO and creative storytelling, architecting search ecosystems that satisfy both traditional algorithms and generative AI models (AIO/LLMs) while driving measurable pipeline growth. Key Responsibilities • Strategic SEO & Content Planning: Own the SEO roadmap for Nielsen.com; partner with Creative and Content teams to produce high-impact content optimized for human intent and LLM discovery. • Technical SEO & Architecture: Lead technical SEO across CMS platforms (WordPress VIP, Webflow). Define requirements for site architecture, schema markup, and performance alongside Web Ops and Engineering teams. • Tooling & Platform Administration: Act as the primary admin and power-user for enterprise tools (BrightEdge, Screaming Frog, SEMrush). • Cross-Functional Collaboration: Partner with Paid Media on holistic SEM strategies, align with Social/Email channels, and provide SEO guidance to global international teams. • Content Audits & Enablement: Conduct regular content audits, gap analyses, and train internal content contributors on tagging, keyword strategies, and AIO best practices. Who You Are • The SEO Architect: You build content ecosystems designed for the Generative AI era. • The Growth Strategist: You view SEO as a product—relentlessly testing, iterating, and optimizing for conversion. • The Technical Partner: You speak the language of developers and translate complex technical requirements into actionable web tasks. • Data-Driven Storyteller: You turn search data into compelling digital experiences. **Qualifications** • Experience: 4 - 7 years of experience in SEO, content strategy, and digital marketing within SaaS, data, or tech industries; matrixed/agency experience required. • Technical Proficiency: Deep expertise in WordPress VIP, Webflow, BrightEdge, SEMrush, and Screaming Frog. • AI & Search Fluency: Proven experience applying AI tools to SEO workflows (prompt engineering, AIO strategy, automated insights) alongside traditional technical SEO (schema, indexing, site structure). • Analytical & Cross-Functional Leadership: Exceptional analytical skills with a test-and-learn mindset and strong stakeholder management abilities. #LI-YL1 **Additional Information** Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Nielsen is committed to maintaining a work environment free from any form of discrimination and harassment. Nielsen prohibits conduct that has the purpose or effect of interfering with terms or conditions of employment, or that creates an intimidating, hostile, or offensive work environment based on: race, skin color/national or ethnic origin/ancestry, religion/creed, physical or mental disability/medical condition/genetic information, pregnancy, marital status, sex/gender, gender identity/gender expression/sexual orientation, age, or any other characteristic protected by applicable law. At Nielsen, we promote equal opportunities for all individuals and value a diverse and inclusive workplace. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply I'm interested I'm interested Privacy Notice
**Customer Support Representative II** • • Full-time **Company Description** At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. **Job Description** The Customer Support Representative serves as a vital point of contact for our clients, ensuring day-to-day operational excellence through high-quality problem resolution. In this role, you will directly support clients contacting Nielsen Customer Support, ensuring a seamless experience across our proprietary applications—including software, hardware, and communication needs. This is an individual contributor role focused on technical proficiency, effective communication, and consistent service delivery. **Qualifications** Key Responsibilities 1. Operational Support & Quality • Direct Assistance: Respond to and resolve client inquiries via the Helpline, ensuring a professional and helpful experience. • Workflow Participation: Manage personal ticket volume and adhere to staffing schedules to maintain team responsiveness. • SLA Compliance: Consistently meet Service Level Agreements (SLAs) by following established quality and procedural guidelines. 2. Technical Development & Knowledge Sharing • Continuous Learning: Participate in training sessions to master new concepts and maintain up-to-date knowledge of Nielsen proprietary applications. • Documentation: Contribute to team knowledge by documenting common issues and solutions to help improve internal resources. • Process Application: Apply training and feedback immediately to ensure accuracy in client interactions. 3. Client & Internal Liaison • Clear Communication: Effectively articulate technical solutions to clients and internal stakeholders. • Escalation Management: Identify complex issues that require advanced intervention and route them correctly to senior technical teams. • Relationship Building: Maintain a positive, professional rapport with clients and colleagues across the business and technology segments. 4. Performance Feedback • Issue Identification: Proactively report recurring software or hardware gaps to management to help improve the overall client experience. • Data Integrity: Ensure all client interactions and technical steps are accurately recorded in the support system. **Additional Information** Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Nielsen is committed to maintaining a work environment free from any form of discrimination and harassment. Nielsen prohibits conduct that has the purpose or effect of interfering with terms or conditions of employment, or that creates an intimidating, hostile, or offensive work environment based on: race, skin color/national or ethnic origin/ancestry, religion/creed, physical or mental disability/medical condition/genetic information, pregnancy, marital status, sex/gender, gender identity/gender expression/sexual orientation, age, or any other characteristic protected by applicable law. At Nielsen, we promote equal opportunities for all individuals and value a diverse and inclusive workplace. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply I'm interested I'm interested Privacy Notice
**Market Research Sr. Analyst** • • Full-time **Company Description** At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. **Job Description** Are you an analytical problem-solver who thrives in a fast-paced, data-driven environment? We are looking for a Data Processing Specialist II to join the Nielsen Scarborough product team. In this role, you will bridge operations, data science, finance, and external vendors to execute US panel survey recruiting, monitor vendor traffic, track mailing releases, and analyze panel feasibility under tight deadlines. Key Responsibilities • Vendor & Panel Fielding Management: Monitor panel-fielding strategies, traffic, vendor performance, and sampling quotas across active US recruiting channels. Troubleshoot traffic drops and geographical mix-ups in real time. • Incident Resolution & Data Analysis: Detect, investigate, and resolve daily data discrepancies. Generate insights, post-release reports, and performance dashboards for internal leadership and external partners. • Project Milestone Tracking: Oversee timelines across panel, mailing, and data-delivery milestones. Communicate production risks to downstream teams and execute contingency plans. • Mailing & Payout Execution: Setup mailings and payouts, generate mailing address files, coordinate distribution schedules, and ensure on-time delivery across mail teams. • Financial Reconciliation: Reconcile and validate monthly panel-vendor cost-confirmation reports and payments against actual performance and valid respondent data. • Process Automation & AI Innovation: Proactively identify opportunities to streamline workflows and leverage modern AI tools for enhanced data analysis and task automation. **Qualifications** • Education: Bachelor’s degree in Marketing, Market Research, or a related field. • Experience: 4+ years of experience in media research or digital marketing/advertising. • Panel Expertise: Proven experience with digital sampling and online research panels (sourcing, panel management, feasibility, targeting, and fieldwork). • Technical & AI Skills: Proficiency in Google Workspace or MS Office Suite; experience leveraging AI tools for data analysis, automation, and efficiency. • Language Skills: Advanced oral and written English communication skills required • Domain Knowledge: Familiarity with US geography, retail industry dynamics, and the media landscape. • Core Competencies: Strong logical analysis, attention to detail, time management, and the ability to manage changing priorities under tight deadlines. #LI-IA13 **Additional Information** Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. Nielsen is committed to maintaining a work environment free from any form of discrimination and harassment. Nielsen prohibits conduct that has the purpose or effect of interfering with terms or conditions of employment, or that creates an intimidating, hostile, or offensive work environment based on: race, skin color/national or ethnic origin/ancestry, religion/creed, physical or mental disability/medical condition/genetic information, pregnancy, marital status, sex/gender, gender identity/gender expression/sexual orientation, age, or any other characteristic protected by applicable law. At Nielsen, we promote equal opportunities for all individuals and value a diverse and inclusive workplace. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply I'm interested I'm interested Privacy Notice
**Senior Administrative Assistant II** • • Full-time • Compensation Min: $69,740 • Compensation Max: $104,720 **Company Description** At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. **Job Description** This role requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience. Provides in-depth knowledge and expertise in various work processes, autonomously coordinates and guides team members and solves escalated problems. This Senior Administrative Assistant II acts as a lead, coordinating the work of others - but not a supervisor. They will work autonomously within the established Nielsen procedures and practices. Responsibilities: • Executive Support • Manage executive calendars, resolving scheduling conflicts and proactively prioritizing meetings based on strategic business goals. • Coordinate multi-timezone scheduling for internal teams and external clients. • Coordinate domestic and international travel arrangements • Executive expense reporting • Department Operations • Provide administrative assistance to enhance organizational efficiency • Coordinate office activities • Coordinate In-Person Meetings and Even Logistics • Manage Department Distribution lists and Records • Support Department communications • Events and Meetings • Coordinate Agendas, Attendees and Logistics • Assist with meeting planning include key Nielsen Client Committees • Venues and Catering • A/V Support and Materials • Room Setups • Attendee participation • Followups • Process Leadership • Documentation • Issue Resolution • Workflow Coordination • Process Improvements where necessary **Qualifications** • Requires in-depth knowledge of department processes and procedures • Gathers information to solve problems that are escalated from team members • Serves as lead for the team; allocates work and provides guidance to team members • Evaluates and communicates job-specific information • Requires breadth and/or depth of skills in a range of processes, procedures and systems • Impacts own team and closely related teams; defines and recommend process improvements • Good organizational and coordination skills are needed • 4-6 years of experience **Additional Information** #LI-JR1 Enabling your best to power a better media future. Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility. Compensation Transparency: The posted base salary range is a reasonable estimate that may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives. Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class. Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @ nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply I'm interested I'm interested Privacy Notice