Novartis România

Job Description Summary -The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.   Job Description Major accountabilities: • Drive Competitive Sales Growth • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis • Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans • Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans • Deliver Value to Customers and Patients • Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. • When facing ethical dilemmas, do the right thing and speak up when things don't seem right. • Live by Novartis Code of Ethics and Values and Behaviors. • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. • Distribution of marketing samples (where applicable) Key performance indicators: • To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes Location Open for discussion   Skills Desired Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics

Job Description Summary The Field Monitoring Head will provide expertise/strategic guidance to associates within the organization to execute the field monitoring strategy and will work closely and collaboratively with other senior and functional leaders to ensure fully harmonized and integrated strategies and operations to drive successful portfolio planning and execution. Responsible to coordinate and lead the Country/Cluster field team, including CRAs, CRA Managers, and Monitoring Services Oversight Managers in the areas of functional management. Ensures technical and capability training plans are in place with the Global training organizations and sets culture for continued growth and development of the field monitoring organization countrywide. Accountable for overall country CRA resource management strategy as well as financial oversight, vendor management, and acts as an escalation point for FSP issues in order to optimize FSP collaboration and partnership in the country. Oversees CRA quality and performance indicators and ensures ICH/GCP compliance.   Job Description **Key Responsibilities** • Lead, develop, and engage the country Trial Monitoring organization, including CRAs, CRA Managers, and monitoring oversight roles. • Define and execute the country field monitoring strategy in alignment with global, regional, and local objectives. • Ensure high-quality and compliant monitoring delivery in accordance with ICH-GCP, applicable regulations, and Novartis standards. • Develop and implement an effective resource strategy, including capacity planning, workload allocation, and oversight of internal and external resources. • Monitor operational and quality performance through relevant KPIs and KQIs, taking timely corrective action and escalating significant risks when required. • Ensure appropriate technical and capability development across the Trial Monitoring organization. • Oversee FSP and monitoring vendor performance, addressing quality, delivery, and partnership issues. • Build effective cross-functional partnerships to resolve operational challenges and support successful clinical trial planning and execution. • Promote innovation, continuous improvement, ethical integrity, and a strong culture of quality. **Essential Requirements** • Degree in a scientific, medical, health-related, or other relevant discipline. • Significant experience in clinical research, including the planning, execution, and/or monitoring of clinical trials. • Proven experience leading and developing teams within Trial Monitoring or Clinical Operations. • Strong knowledge of clinical trial execution, ICH-GCP, regulatory requirements, and quality standards. • Demonstrated ability to manage resources, operational performance, risks, and competing portfolio priorities. • Strong stakeholder management, communication, negotiation, and influencing skills. • Ability to resolve complex operational issues and make sound, timely decisions. • Fluency in written and spoken English. **Desirable Requirements** • Experience leading a country monitoring organization within a global or highly matrixed pharmaceutical environment. • Experience overseeing FSPs, external monitoring providers, or strategic clinical operations vendors. **Required Skills** • Clinical Trial Monitoring • Clinical Operations • People Leadership • ICH-GCP and Regulatory Compliance • Quality and Risk Management • Clinical Operations Resource Management • Vendor and FSP Oversight • Clinical Trial Performance Management Benefits and Rewards Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf   Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.   Accessibility and Accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.china@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.   Additional Information Be aware of fake job advertisements and job offers. Novartis does not make job offers without interviews and never asks candidates for money. All our current job openings are displayed here. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money, or provide personal information.   Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network   Skills Desired Clinical Research, Clinical Trials, People Management, Program Management, Regulatory Compliance, Risk Management