Ping Identity

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Reporting to the Regional Sales Director, the Strategic Account Executive is a field-based position with ownership of an assigned territory focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. You will: Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. Position and articulate our value proposition to customers to maximize the business opportunity. Negotiate and close complex contracts with the support of global partners. Report on sales activity and forecasts to senior management. Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. Provides customer feedback to marketing, customer success, product management, and engineering teams. Work collaboratively to acquire additional/specialist resources as needed. You have: Significant quota-carrying experience selling enterprise software solutions. Proven ability to win net new business. Results-oriented with multiple years meeting or exceeding quota within the market. Sustainable record of signing strategic and large projects, with long and complex sales cycles. Established sector-related C level contacts. Successful record dealing with strategic buyers. Deep knowledge of the relevant key drivers of change in the industry. Background working with regional/national/global partners and system integrators. Prior training and experience in value selling and account planning methodologies. Eligibility to work in Belgium Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are seeking a Senior Site Reliability Engineer to join the Recognize Platform team at Ping Identity. Reporting to the Senior SRE Manager, you will own the infrastructure that powers Ping's authentication and authorization services across production EKS clusters globally. Working within a small, senior team of 3 engineers, you'll have high ownership, short feedback loops, and direct impact on mission-critical identity infrastructure. If you're passionate about GitOps, automation, and using AI agents to push engineering velocity forward, this is the role for you. You Will: - Drive deployment automation across production and test EKS clusters using GitOps (Flux/ArgoCD) - Take ownership of infrastructure requirements and coordinate the maintenance backlog - Collaborate closely with delivery engineers, product owners, and software developers across teams - Build and maintain a scalable, automated platform foundation across production and development environments - Integrate and extend AI agents to accelerate internal engineering workflows — from incident triage to deployment pipelines - Contribute to identity-focused platform infrastructure, supporting Ping's authentication and authorization services You Have: - Proven professional experience as an SRE/DevOps Engineer - Solid experience with infrastructure automation and configuration management (Helm, Terraform, Crossplane) - Working knowledge of Kubernetes, Istio, and Flux (GitOps workflows) - Hands-on experience deploying and operating container workloads on EKS - Experience building operational awareness through monitoring and alerting (New Relic, Splunk, PagerDuty) - Active use of AI agents and LLM-based tooling in daily engineering work — we expect candidates to already be integrating these tools and be curious about pushing them further - Familiarity with secrets management best practices — SOPS and AWS KMS in particular - Practical knowledge of CI/CD tools, ideally CircleCI Bonus Points If You Have: - Experience building or extending internal AI agents (prompt engineering, tool integrations, agentic workflows) - Working knowledge of Python or Go for scripting and tooling - Background in identity and security infrastructure — OAuth 2.0, SAML, zero-trust, mTLS - Familiarity with Ping Identity products or the broader identity/authentication space - Timezone compatible with CET/European working hours Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identi

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Strategic Account Executive is a field-based position with ownership of an assigned territory in the Middle East region focused on net new logo opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. We will consider applicants based in the UK or France only You will: Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. Position and articulate our value proposition to customers to maximize the business opportunity. Negotiate and close complex contracts with the support of global partners. Report on sales activity and forecasts to senior management. Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. Provides customer feedback to marketing, customer success, product management, and engineering teams. Work collaboratively to acquire additional/specialist resources as needed. You have: 6+ years quota-carrying experience selling enterprise software solutions, preferably IAM or cybersecurity Demonstrable, successful experience of selling in the Middle East region Proven experience of winning multiple new logo deals of $150k+ ARR and exceeding quota A results-oriented mindset with proven ability to conduct effective account/territory planning & pipeline generation Sustainable record of signing strategic and large projects, with long and complex sales cycles. Established sector-related C level contacts. Successful record dealing with strategic buyers. Deep knowledge of the relevant key drivers of change in the industry. Background working with regional/national/global partners and system integrators. Prior training and experience in value selling and account planning methodologies. Eligibility to work in the UK or France. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Reporting to the Regional Sales Director, the Strategic Account Executive is a field-based position with ownership of an assigned territory (Eastern/Central Europe) focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. We will consider applicants based in the UK or Netherlands. You will: Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. Position and articulate our value proposition to customers to maximize the business opportunity. Negotiate and close complex contracts with the support of global partners. Report on sales activity and forecasts to senior management. Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. Provides customer feedback to marketing, customer success, product management, and engineering teams. Work collaboratively to acquire additional/specialist resources as needed. You have: A demonstrable, successful track record of selling enterprise software solutions in the Eastern/Central European region Proven ability to win net new business. Results-oriented with multiple years meeting or exceeding quota within the market. Sustainable record of signing strategic and large projects, with long and complex sales cycles. A combination of experience in selling to both public and private sector accounts is preferred. Established sector-related C level contacts. Successful record dealing with strategic buyers. Deep knowledge of the relevant key drivers of change in the industry. Background working with regional/national/global partners and system integrators. Prior training and experience in value selling and account planning methodologies. Flexibility to travel to the assigned region as required Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Reporting to the Sales Director, the Sales Specialist is a field-based position dedicated to driving the adoption of our cutting-edge PingOne Recognize biometric authentication technology. Unlike a traditional generalist role, you will act as a subject matter expert, focusing on net-new logo acquisition and strategic upsells by positioning PingOne Recognize products as the gold standard for passwordless, zero-trust environments. You will leverage a robust internal resource model and global partner directory to displace legacy MFA and revolutionize how enterprises handle digital trust. You will: Lead the Passwordless Revolution: Create and execute a territory strategy specifically designed to evangelize PingOne Recognize, targeting organizations burdened by legacy MFA and high-friction authentication. Master the Value Prop: Articulate the unique technical and business value of PingOne Recognize—privacy-preserving biometrics, zero-knowledge architecture, and the elimination of credential-based attacks. Engineer Complex Deals: Navigate and close high-stakes contracts by demonstrating how PingOne Recognize integrates into existing CIAM and IAM ecosystems to reduce fraud and improve user experience. Act as a Market Liaison: Provide direct field intelligence to Product and Engineering teams to ensure the PingOne Recognize roadmap remains the industry leader in biometric innovation. Orchestrate Specialist Resources: Work collaboratively with Sales Engineers and Privacy experts to address deep technical inquiries regarding biometric data and compliance. Forecast with Precision: Maintain a high level of transparency in sales activity and pipeline health, specifically tracking the adoption lifecycle of biometric solutions. You have: Specialized Quota Experience: Significant experience selling high-growth, disruptive enterprise software—ideally within Identity, Biometrics, or Cybersecurity. The "Challenger" Mindset: A proven ability to sign large, strategic projects that require shifting a customer’s mindset from traditional security to modern, biometric-first architectures. C-Level Influence: An established network of CISOs and Digital Transformation leaders who trust your POV on the future of authentication. Domain Expertise: Deep knowledge of the drivers of change in the industry, including FIDO standards, GDPR/privacy regulations, and the move toward "Passwordless" enterprise. Strategic Partner Acumen: Experience working with global systems integrators (GSIs) to bake PingOne Recognize into large-scale digital transformation initiatives. Value-Based Methodology: Mastery of value-selling frameworks to move the conversation from "price per seat" to "total risk reduction and UX improvement. Eligibility to work in Italy Fluent Italian language skills Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s in

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Reporting to the Regional Sales Director, the Strategic Account Executive is a field-based position with ownership of an assigned territory focused on net new logo and upsell opportunities. You will have the ability to utilize a robust internal resource model, a broad tech stack, and a global partner directory to position yourself for future success. You will: Create, implement, measure and review a personal plan that drives achievement of performance goals aligned to the regional sales strategy. Position and articulate our value proposition to customers to maximize the business opportunity. Negotiate and close complex contracts with the support of global partners. Report on sales activity and forecasts to senior management. Prepare indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and guides request for proposal responses. Provides customer feedback to marketing, customer success, product management, and engineering teams. Work collaboratively to acquire additional/specialist resources as needed. You have: Significant quota-carrying experience selling enterprise software solutions. Proven ability to win net new business. Results-oriented with multiple years meeting or exceeding quota within the market. Sustainable record of signing strategic and large projects, with long and complex sales cycles. A combination of experience in selling to both public and private sector accounts is preferred. Established sector-related C level contacts. Successful record dealing with strategic buyers. Deep knowledge of the relevant key drivers of change in the industry. Background working with regional/national/global partners and system integrators. Prior training and experience in value selling and account planning methodologies. Fluent Dutch language skills Eligibility to work in the Netherlands Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As Risk Manager, you will lead the identification, assessment, treatment, monitoring, and reporting of information security and business risks across Ping Identity. You will help ensure that risk decisions are consistent, evidence-based, clearly communicated, and aligned with the company’s objectives, risk appetite, and customer trust commitments. You will partner with stakeholders across Enterprise Security, Engineering, Product, Legal, Privacy, People Team, Sales, Customer Success, and Finance to maintain and continuously improve Ping Identity’s risk management practices and supporting governance. Your work will connect enterprise risk management with the Information Security Management System (ISMS), Business Continuity Management System (BCMS), AI Management System (AIMS), control environment, customer assurance capability, and audit readiness. You will balance strong risk oversight with pragmatic execution, helping the organisation understand its most material risks, make informed trade-offs, and track risk treatment through to measurable resolution. You will also contribute to a scalable operating model through clear governance routines, useful metrics, effective stakeholder engagement, and continuous improvement. What You’ll Do You will: Run and continuously improve the information security risk management lifecycle, including risk identification, assessment, prioritisation, treatment, acceptance, monitoring, and reporting. Run enterprise, business-unit, project, technology, and third-party risk assessments, ensuring risks are evaluated consistently and documented with clear business context. Maintain risk registers, risk statements, treatment plans, action owners, due dates, and escalation paths, ensuring material risks remain visible and actively managed. Define and monitor risk appetite, tolerance indicators, key risk indicators, and management reporting that support timely decision-making by security and business leadership. Advise senior leaders and control owners on risk acceptance, mitigation options, compensating controls, residual risk, and escalation requirements. Partner with control owners and business stakeholders to improve control design, evidence quality, remediation effectiveness, and the connection between controls and material risks. Maintain and improve the ISMS, BCMS, and AIMS risk components, including policies, standards, procedures, risk methodologies, control mappings, and governance records. Coordinate risk-related inputs to internal and external audits, customer assurance activities, regulatory requests, and security questionnaires. Oversee third-party and supplier risk activities, including inherent risk assessments, due diligence, risk treatment, ongoing monitoring, issue management, and exception handling. Establish governance routines, workflows, playbooks, service levels, and escalation processes that improve risk visibility, consistency, and operational efficiency. Track remediation and risk treatment commitments, challenge weak or overdue actions, and provide clear reporting on trends, dependencies, and residual exposure. Use operational data and metrics to identify systemic issues, improve programme performance, and demonstrate the effectiveness of risk management activities. Act as an escalation point for complex or ambiguous risk matters and help stakeholders reach practical, defensible, and appropriately documented decisions. Contribute to the development of GRC and Information Security team capability through coaching, knowledge sharing, and continuous improvement. What We’re Looking For You have: Demonstrable experience leading information security risk assessments and treatment programmes in a complex, technology-led organisation. Experience with and understanding of recognised compliance frameworks and standards such

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Sales Director will be tasked with influencing and developing an energized, competitive, high impact sales team that is characterized by its ability to create differentiated value for our customer base. We’re looking for a seasoned leader from within the SaaS enterprise marketplace, with proven software solution selling combined with success in a fast growth business. This leader will be a model to drive the team in building extraordinary customer relationships and experiences, leveraging a strong teamwork approach, and cross matrix collaboration across all Ping functions. This role will demonstrate a depth of understanding when working alongside a partner community and posess a well-established customer and partner network in the Nordics & Eastern Europe regions. In order to acquire, develop and retain customer relationships and create a winning Ping business, this leader will be able to create and maintain a high-performance culture, that is grounded in data, transparency, accountability, and agility. The ideal candidate’s mindset should be customer-focused, people-oriented, open, passionate, and authentic. Responsibilities: Creates, implements, measures and reviews a strategic or operational plan that drives achievement of business goals aligned to overall Ping strategy Uses mechanisms such as territory planning, account plans, opportunity inspection, pipeline management, account reviews, forecast calls, etc. Advises and coaches the sales team around how to position and articulate Ping Identity’s value proposition at enterprise customers, thus increasing the average deal size Identifies and pursues opportunities to expand business activities within areas of responsibility Leverages GSIs & other partners to help source, develop and progress business Plans and controls the expense associated with the area of responsibility even if not responsible for overall cost center Establishes working relationships with external parties which supports the achievement of business goals Is conversant with Ping Identity’s systems and procedures and ensures effective use of and conformance to standard business practices and tools (i.e. SFDC – SalesForce.com) Communicates Ping Identity’s vision and aligns team and personal goals to achieve business results Provides direction and guidance, mentoring and development of the field team Lives teamwork and promotes cross-functional collaboration Recruits, builds and develops the team to deliver business results; Identifies, develops and promotes high potential employees Recommends and/or approves people-related decisions – hiring, promotions, merit increases, rewards & recognition, training initiatives, etc. Drives performance review and development planning process with annual and quarterly review meetings Has established multi-vertical C level contacts in large enterprise customers Has an established partner/SI network and is used to working with partners on projects Builds relationships with customers (internal or external) as necessary providing customer escalation management as necessary for problem resolution Provides support for customer relationship management as necessary and drives initiatives which result in improvement in customer satisfaction Drives initiatives which result in improvement in customer satisfaction Required Skills & Qualifications: Proven experience of successfully leading sales teams focused on the Nordics & Eastern Europe Expertise in enterprise software, SaaS, managed services and strategic account management Results-oriented with multiple years meeting or exceeding quota Flexibility to travel to across the regions Transitioned a team through on-prem to SaaS solutions Adept working in a fast-growing global organization Good interpersonal skills to align and foster positive working relationships across t

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Ping Cyber Security Manager, you will be responsible for Running the day-to-day operational delivery of the Cyber Security Engineering team. You will help ensure the team has the capacity, structure, processes, and capabilities needed to protect our enterprise systems, including our Software-as-a-Service business areas. This role will take ownership of operational coordination, team execution, incident readiness, prioritisation, on-call operations, and continuous improvement across CSE. You will provide direction across incident response, security automation, detection engineering, secure configuration, and operational security improvements. This role requires a strong technical background, proven Incident Response experience, sound operational judgement, and the ability to turn security priorities into sustainable ways of working for the team. This role would be well suited to an experienced security leader with a background in Security Operations, Security Engineering, Incident Response, or Site Reliability Engineering who is looking to manage and mature a high-performing cyber security engineering function. You will: Run and coordinate the day-to-day operational activities of the Cyber Security Engineering team Build operational capacity across the team by improving planning, prioritisation, delegation, and delivery practices Develop and mature team capabilities across incident response, detection engineering, automation, and security operations Lead, coach, and support members of the Cyber Security Engineering team Run and mature incident response processes, including the design, development, and implementation of incident response playbooks Support incident response coordination across multi-disciplinary teams Provide technical and operational leadership in the assessment of system design, change, and operational risk Participate in and improve the team’s weekly on-call rotation, including escalation, response quality, handover, and operational readiness Lead the design, development, and implementation of engineered security solutions that are reliable, maintainable, and scalable Guide and support detection engineering activities across enterprise and SaaS environments Identify operational gaps, risks, and areas of the business that require security improvement, then translate them into clear, workable solutions Influence and align the team’s operational priorities with the wider CSE vision, roadmap, and strategy Collaborate cross-functionally to support delivery of roadmap items, projects, and security improvements Partner with engineering, infrastructure, product, and operations teams to improve security outcomes across Ping Requirements Experience leading or managing day-to-day security operations, security engineering, incident response, or technical operations teams Strong background in operational delivery, including prioritisation, planning, delegation, and continuous improvement Experience building team capacity, improving operational processes, and developing technical capabilities within a security function Required Incident Response experience, including coordination of complex incidents involving multiple teams Experience with automation within Security Orchestration and Automation tooling, as well as bespoke scripting automation Experience with Security Information and Event Management systems, ideally Google Chronicle and YARA-L Strong understanding of cloud environments, preferably AWS and GCP Experience working with container technologies, notably Kubernetes and Docker, in development and incident response contexts Experience deploying, operating, or utilising Endpoint Detection and Response tools Experience leading cross-functional projects and influencing teams outside of direct reporting lines Ability to communicate operational prioritie

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Role: As a Partner Sales Engineer at Ping Identity, you'll merge your enthusiasm for identity management with a commitment to customer success. In collaboration with our dynamic sales team you will engage in partner meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions. Your role is pivotal in enabling personal, team, and partner/customer achievements through insightful and innovative solutions that meet technical and business needs. This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals. Responsibilities: Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses. Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams. Establish enduring relationships with customers and become their trusted advisor Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events Provide insightful feedback on product enhancements and customer needs to product owners. Mentoring, both formally and informally, junior team members Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization Able to travel 15% to 40% as needed, predominantly in the UK although some international travel will also be involved Required Skills & Qualifications: Bachelor’s degree in computer science or equivalent field, or 3+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training Knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces Knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java. Experience developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts Strong communication and customer service skills. Adept at linking technical capabilities to customer needs. Ability to work with a high level of self-direction and/or collaboratively with team and customers Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / Eagerness to learn; expertise in specific business areas or industry verticals is a bonus. Familiarity with infrastructure, networking technologies, and cloud service providers. Eligibility to work in the UK Fluent English language skills Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

About Ping Identity : At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. The Manager of Customer Success leads a team of Customer Success professionals responsible for driving adoption, value realization, renewal, and expansion across a defined customer portfolio. This leader sets clear expectations, builds scalable processes, and partners cross‑functionally (Sales, Renewals, Support, Product, Professional Services) to deliver predictable customer outcomes and protect recurring revenue (ARR). You will be accountable for the performance, development, and engagement of your team, ensuring they execute consistently against customer journeys, playbooks, and KPIs. Key Responsibilities 1. Customer Outcomes & Revenue Own renewal, churn, and expansion outcomes for the team’s book of business, in partnership with Sales and Renewals. Ensure CSMs build and maintain strategic success plans for priority accounts, with clear business outcomes, owners, and timelines. Oversee delivery of the annual department KPIs targets for the assigned regions under management. Proactively identify at‑risk customers, ensure CSMs build and deliver save plans, and drive cross‑functional mitigation actions. Use data (segmentation, health scores, product usage, NPS/CSAT, support signals) to prioritize focus and interventions across the portfolio. 2. Team Leadership & People Management Recruit, onboard, and develop a high‑performing Customer Success team aligned to company values. Set clear goals and expectations (KPIs, behaviours), and run a consistent rhythm of 1:1s, coaching, and performance reviews. Build strong career development plans for each team member, including skills, certifications, and stretch assignments. Model and reinforce a culture that is customer‑obsessed, data‑driven, collaborative, and accountable. Address performance issues early with clear feedback, support, and structured improvement plans where needed. 3. Operational Excellence Implement and continuously improve standard processes and playbooks for adoption, value realization and churn mitigation. Drive effective use of Customer Success tooling (e.g., Gainsight/CS platform, CRM, support systems) for accurate data and workflows. Own the team’s forecasting and reporting for renewals, risk, and expansion opportunities. Ensure accurate and timely documentation in systems of record (success plans, notes, health updates, risk registers). 4. Cross‑Functional Collaboration Act as the primary Customer Success point of contact for Sales, Renewals, Support, Product, and Services in your region or segment. Ensure alignment with sales on program activities, account strategies, deal reviews, and exec engagement plans. Collaborate with Marketing on customer engagement with events, advocacy, references, and customer stories from your team’s accounts. Represent Customer Success in escalations and incident reviews, ensuring clear customer communication and follow‑through. Required Experience & Skills Customer Success, Account Management, Consulting, or related customer‑facing roles in B2B SaaS / enterprise software. Experience leading and mentoring teams Experience running a four quarter rolling churn forecast and delivering weekly exec level updates for an enterprise level book of business Ability to be flexible and professionally manage change within your role and lead a team to deliver against business objectives within an evolving landscape Strong organizational and prioritization skills with the ability to deliver under pressure and at pace while presenting a calm and structured approach to both direct reports and cross functional leaders Proven ability to proactively own your book of business, taking the lead on interpreting data (health scores, usage, pipeline, churn trends) and convert insights into actions to deliver a successful strategy for your business that aligns to the wider corporate objectives Abi