Rakuten Blockchain Lab

Job Description: Business Overview Rakuten Group is headquartered in Japan and serves approximately 100 million domestic customers and 2 billion customers across 30 countries worldwide. We provide more than 70 services across various fields including e-commerce, payment services, financial services, telecommunications, media, and sports. Department Overview Rakuten has expanded its business scale with core businesses such as the online shopping mall service Rakuten Ichiba and the credit card business Rakuten Card, achieving consolidated revenue of 2.2 trillion yen and domestic gross transaction value of 6.0 trillion yen. Looking ahead, Rakuten aims to create a new business model that establishes a stronger Rakuten Ecosystem, including offline aspects of daily life, by fully leveraging assets cultivated primarily through online services, such as Rakuten membership, Rakuten Points, brand strength, and member data. This position is part of the Platform Strategy Supervisory Department, which belongs to a corporate organization directly under the COO and Vice President. Rather than operating a specific service, this department is responsible for driving ecosystem growth strategies and initiatives centered on cross-group marketing across the Rakuten Group. As the only division within Rakuten Group that executes initiatives based on company-wide strategy, it offers a unique opportunity to build a broad perspective while being involved in both strategic planning and execution. The work of the Platform Strategy Supervisory Department is broad and diverse, ranging from proposals to top management on company-wide strategies, to planning concrete initiatives based on those strategies, creating innovative and attractive programs and products, and designing operations that enable customers to use our services with confidence. Position: Why We Hire We are currently looking for a UX Director who will help drive business growth together with the team as we create new services and expand existing ones. Our team consists of professionals from diverse disciplines, including business strategists, marketers, analysts, researchers, and designers, all working together to enhance service value every day. This position goes beyond general web direction or UI improvement work. You will lead end-to-end across product design and content design, requirements definition, specification planning, project management, and quality assurance, working closely with engineers and other team members to take responsibility through to release. In addition, the Experience Section is also working on creating new user experiences and improving product design processes through the use of generative AI, opening up new possibilities together with the team. This is a highly rewarding role for someone who wants to oversee both strategy and execution, act as a bridge between UX and business centered on product and content design, and move the business forward through direction and delivery. Why not use your experience to help us create compelling products together? 　 Position Details - Lead UX direction for products and services related to the Rakuten Ecosystem - Plan experience design and initiatives based on business and service strategy - Organize user issues and business requirements and translate them into product requirements, leading the requirements definition process - Define specifications, including screen design, information architecture, transition design, and interaction design, and create related documentation - Lead development direction and project management in close collaboration with engineers - Support decision-making and prioritization within sprint and development processes - Drive projects as a hub across design, engineering, and business teams - Review implementations and ensure quality from both UX and specification perspectives - Lead end-to-end execution and issue resolution toward product release - Identify issues and plan and execute improvement initiatives based on user research and data analysis Work Environment - Expected Assignment: Platform Strategy Supervisory Department → Customer Strategy Department → Experience Section - Platform Strategy Supervisory Department has approximately 60 members, balanced gender ratio, average age in the mid-30s - Many members joined mid-career, and the division welcomes diverse backgrounds such as consulting, IT, platform companies, venture companies, telecommunications, and content operations - The Experience Section consists of approximately 15 members (Web Directors, UX Designers, UI Designers, Front-end Engineers), with similar demographics Examples of mid-career employees and their backgrounds can be found here: https://customer-strategy.blog.rakuten.careers/ (opens in new window) Mandatory Qualifications: Desired Candidate Profile - Strong ownership and the ability to take responsibility for deliverables and drive them through to release - A collaborative mindset and the ability to work across functions to achieve results - Strong communication and coordination skills, with the ability to organize complex stakeholder interests - The ability to think beyond UX alone and integrate business, development, and data perspectives - Flexibility in fast-changing environments and the ability to move decision-making forward - The ability to manage and drive multiple projects and tasks in parallel Required Skills / Experience - At least 3 years of experience in UX direction or product direction for web services or app-based products - Hands-on experience in requirements definition and specification planning, including screen design, information architecture, and user flow / transition design - Experience leading the full development process from requirements definition through release in collaboration with engineers - Experience driving projects through to release, including end-to-end involvement from development to launch - Practical experience in UX design, such as persona creation, customer journey design, and user flow design - Experience identifying issues and improving products through user research and usability testing - Experience using design tools such as Figma and Adobe CC Business-level Japanese proficiency in speaking, reading, and writing Submission Japanese Resume Desired Qualifications: - Business-level English proficiency - Practical experience with Scrum or Agile development - Experience collaborating with Product Managers or in product management-related work - Experience using data analysis, such as access analysis or A/B testing, to drive improvements - Experience launching new services or leading large-scale renewal / redesign projects - Basic knowledge of front-end technologies such as HTML, CSS, and JavaScript - Experience involved in the development or improvement of iOS / Android applications - Experience designing and facilitating workshops - Experience applying new technologies such as generative AI to product or experience design Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification A TOEIC score of 800 or above is required, or an equivalent certification demonstrating comparable English proficiency, or proof of graduation from a university in an English-speaking country. Proof of qualification must be submitted by the time of the job offer notification. If you do not have a score or certification, you will be invited to take the TOEIC IP test hosted by Rakuten during the selection process. Related Pages - Employee Benefits:   https://global.rakuten.com/corp/careers/benefit/ (opens in new window) - Employee Conditions:   https://global.rakuten.com/corp/careers/information/ (opens in new window) - Culture:   https://global.rakuten.com/corp/careers/culture/ (opens in new window) #corporate #director #projectmanager #producer #productmanager #WebDirector #operationdiv Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Job Description: Department Overview The Data Knowledge Department (DKD) organizes and provides Rakuten Group’s master data, such as product, brand, and company information, as “Knowledge.” We drive initiatives from catalog data preparation and solution development to data utilization, contributing to better customer experience and internal efficiency. As data generation and utilization needs expand, we are seeking a data professional to help lead the organization’s growth. This role turns Rakuten Group’s master data into reliable, usable assets by leading standardization, rule design, and business impact. DKD’s data forms a critical foundation for multiple services, including Rakuten Ichiba. This is an environment where you can drive business impact at scale from the data layer up, as the quality of the data strategies you design directly impacts the experiences of 100 million users in Japan. Position: Position Details ・Drive “data management for the AI era” by transforming structured, unstructured, and narrative data into AI-ready formats while preserving context ・Create new best practices in the still-emerging field of AI-era data management ・Work with massive data across Rakuten Group’s 70+ services ・Work close to management and help build the foundation for company-wide decision-making ・Help standardize data utilization quality across Rakuten Group ・Work in a global, fast-paced environment In a specialized data management organization, you will lead company-wide standardization of data definitions and quality standards. Beyond creating rules, you will ensure field adoption and lead change management through operational transition. Using data platforms, catalogs, quality management, and master data management, you will involve multiple businesses and departments, connect management with frontline teams, and drive initiatives through production implementation and adoption, not just PoC. This is a management-track role with future team management responsibilities. Specifically, you will be responsible for: ・Proactively identify key issues, evaluate strategic options, and present recommended actions to senior leadership to drive project success ・ Able to manage multiple concurrent projects cross-functionally and maintain steady progress across teams toward shared goals ・Standardize data definitions and quality standards company-wide ・Manage departmental budgets and drive cost optimization ・Ensure field adoption of standards and rules, including related change management ・Lead cross-business and cross-department transformation projects ・Build data management mechanisms and define operational objectives and procedures ・Develop and implement data governance policies ・Negotiate and build consensus among stakeholders with different priorities ・Negotiate directly with Director/Senior Manager-level stakeholders to reach cross-organizational agreement, without needing guidance ・Proactively step into troubled or stuck projects and get them back on track quickly ・Identify company-wide data challenges and create roadmaps for quality, standardization, and adoption ・Clarify issues and move initiatives forward by involving stakeholders, even in uncertain situations ・Build consensus on data definitions and usage rules, and implement them with stakeholder buy-in ・Own not only rule and mechanism design, but also field adoption and ongoing data quality ・Explain how data utilization contributes to frontline decisions and business outcomes ・Balance field coordination with storytelling for management ・Plan and manage departmental budgets from a business perspective ・ Product/Program Management professionals who have end-to-end leadership experience from strategy formulation through launch, and a proven track record of delivering quantitative business impact of several hundred million yen or more ・Strong communication skills and experience collaborating with diverse, global teams toward shared goals Mandatory Qualifications: ・Experience in project recovery, with the ability to identify root causes and implement effective solutions to get projects back on track ・Manage multiple concurrent projects across teams, ensuring continuous progress and alignment toward common goals ・More than 5 years of experience in data management CoE, IT, data utilization, product management, or business planning ・Experience standardizing data definitions or embedding quality standards across functions ・Experience leading projects that connect management, business owners, frontline managers, and engineers ・Proven experience leading consensus-building by integrating diverse views and expectations ・Proven ability to manage stakeholders in both English and Japanese, including navigating complex negotiations and building consensus Desired Qualifications: ・Experience managing a team of 5 or more members ・Experience managing global or multinational teams ・Experience in companies strong in data platforms or data engineering ・End-to-end experience from production implementation and adoption to KPI improvement ・Experience in departmental budget planning and management ・Practical experience with ontologies, taxonomies, or similar knowledge organization systems ・Experience in data analysis or design within E-commerce, Internet Services, or Advertising ・Experience applying AI, ML, or LLM solutions for operational or product improvements ・Experience leading development, balancing technical execution with strategic business impact #engineer #productmanager #AI #aianddatadiv Languages: English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)

Job Description: Business Overview Rakuten Group's mission is to "Empower people and society through innovation". Domestically and internationally, Rakuten provides a wide range of services, with e-commerce at its core. These services include internet services such as travel, digital content, and communications; FinTech (financial) services such as credit cards, banking, securities, insurance, and electronic money; and even professional sports. The Global Ad Technology Supervisory Department (GATD) plays a cross-functional role as a specialist in the advertising and marketing services and systems development for this diverse range of Rakuten Group businesses. Department Overview The Global Ad Technology Department (GATD) is a cross functional and data-driven organization working together in a diverse team spread across four countries: Japan, Singapore, India, China. GATD Website: http://corp.rakuten.co.jp/careers/feature/adtech/en/ We develop and maintain the comprehensive advertisement platform that allows both internal stakeholders (ex. Rakuten Ichiba merchants, Rakuten Travel accommodations) and external advertisers (huge national and international clients) to freely manage their promotional mix and marketing campaigns. Working with us you will be able to learn everything about Rakuten Group's wide range of services. In our team, Product Management Section, we have product ownership to delivery advertisement product to maximize clients' sales by advertise activity and Rakuten's ad sales. Position: Why We Hire Due to business expansion, we are looking for a product manager who understands the business background, objectives, business needs, and challenges, and who will lead the creation of products and functions that contribute to business growth, including the formulation of requirements. Depending on your career aspirations, aptitude, skills, experience, and situation, you may be assigned to a single product or multiple products. Product Examples: - Listing Ads - display ads - CPD ads - Travel ads Position Details - Responsible for the growth and success of assigned products - Work closely with the business and product development managers to create and promote the product roadmap in an integrated manner, while aligning the business plan and technology roadmap Mandatory Qualifications: - 3+ years of experience in digital product/service development; experience in marketing or advertising area is a plus - Experience in closely collaborating with stakeholders in Business and Development to develop digital products/services - Basic understanding of software development process - Good communication skills with tech/non-tech people in both Japanese and English - Strong analytical and quantitative problem solving ability - Proactive self-starter with self-motivated mind - Strong get-things-done mind with a sense of ownership - Proven ability to deal with frequent changes - Ability to build trust and strong relationships as a team player, leveraging excellent communication skills Preferred Qualifications: - Basic understanding of the digital marketing ecosystem and ad technology (practical experience highly desirable) - Experience in the retail or e-commerce industry - Experience collaborating with remote teams #engineer #producer #productmanager #globaladdiv #RakutenAdvertising

Job Description: Business Overview Join us in building the next generation of internet services that reach hundreds of millions of users across the globe. Rakuten Group, Inc. is on a mission to empower individuals and society through innovation and entrepreneurship. Today we have 70+ businesses in 29 countries across a range of sectors, with a key part of this being our presence in FinTech and Rakuten Payment, Inc. Our global solutions enable end-users and merchants to quickly and safely make and accept payments. Furthermore, we strive to delight our end-users by bringing them the full benefits of Rakuten membership in our Payment offerings, leveraging our famous Rakuten Points. Department Overview Rakuten Payment, Inc. Frontend System Development Department oversees development for all Rakuten Payment services. Our vision is to build and shape payment technologies that support our users’ daily lives today and in the future. The Frontend System Development Department handles development for the Rakuten Pay mobile application, which serves as a gateway to all Rakuten Payment services and Rakuten’s FinTech ecosystem. Our mission, as a key driver of Rakuten Payment, Inc. services, is to attract and delight end-users with robust and convenient services. The department developers cover a wide range of user services, including service sites, campaigns, and advertisements, as well as critical mobile app functions. This is achieved through a hybrid mobile app approach.   Position: Why We Hire At the department, we are committed to maintaining and enhancing Rakuten shoppers’ experience by organizing autonomous cross-functional teams, able to take ownership of dedicated product areas within the shared app. Due to the growing responsibilities of our department, we are looking for a UI/UX Engineer to help drive forward our innovative products and solutions across Rakuten Group, Inc. and Rakuten Payment, Inc. Position Details Position Responsibilities - Contribute to the development and growth of the Rakuten Pay mobile app - Collaborate with cross-functional team members to understand business objectives and technical details, incorporating them into design and delivering value from inception to service release - Lead development projects to proactively solve business challenges - Take ownership of dedicated product areas, committing to continuous improvement on product strategy and user experience - Foster a culture of knowledge sharing and continuous learning within the department and company Mandatory Qualifications: - Frontend development experience using HTML, CSS, and JavaScript - Experience with at least one modern JavaScript web development framework (e.g., React.js, Vue.js, Svelte, Next.js) - Experience in maintaining product quality through version control, automated testing, and technical debt management - Knowledge of modern CSS preprocessors/frameworks (e.g., Sass, SCSS, Tailwind, Daisy, Bulma) - Knowledge of TypeScript and HTTP protocols - Knowledge of contemporary UX research techniques (e.g., A/B testing, Multivariate testing) - Strong desire to improve UX through a deep understanding of both the system and the produc Desired Qualifications: - Bachelor's degree in Computer Science or a related field (or equivalent practical experience) - Experience developing Progressive Web Apps (PWAs), Single-Page Applications (SPAs), and Server-Side Rendering (SSR) applications - Experience with cloud services and/or Content Delivery Networks (CDNs), such as Firebase - Knowledge of utilizing AI and Machine Learning technologies - Knowledge of build tools (e.g., webpack, Vite) - Basic knowledge of databases, backend development, and/or mobile development - Interest in web accessibility and other web standards (e.g., W3C). Other Information:  Additional information on Location NBF Shinagawa Tower   Additional information on Secondment This position will be hired by Rakuten Group, Inc. and seconded to Rakuten Payment, Inc.   ※For more information, please refer to the links below:  -----------------------------------  ▼About Company   ・ History of the Rakuten Brand      ・ Rakuten Group as a Global Company   ・ Giving Back to Society   ▼ Latest Company News   ・ Press Release   ・ Investor Relations   ▼ Video Links  ・ Other Rakuten Group Activities   ▼ Conditions of Employment  ・ Rakuten Group Employee Benefits   ----------------------------------- #engineer #applicationsengineer #fintechgroup #RakutenPay #RakutenPayment

Job Description: Business Overview Rakuten Group serves approximately 100 million members in Japan and over 2 billion users across 30 countries worldwide, offering more than 70 services spanning e-commerce, fintech, communications, digital content, and professional sports. Department Overview This role sits within the Incubation Department (ICD), part of the Platform Strategy Supervisory Department (PFSD) - a corporate-level organization reporting directly to the COO/Executive Vice President. Rather than operating a specific service, PFSD drives ecosystem growth strategy and marketing-led initiative execution across all of Rakuten's businesses. By working across multiple business units - from planning through execution - members develop a broad, enterprise-wide perspective and strategic mindset. This cross-business remit is a distinctive feature of PFSD. Within PFSD, three teams play distinct roles: the Strategy Planning Department (SPD) leads company-wide strategy and KPI design; the Customer Strategy Department (CSD) drives the growth of existing ecosystem products; and the Incubation Department (ICD) is dedicated to creating new marketing initiatives from scratch. PFSD operates as a professional team built around five core disciplines:   Challenge to innovate ・ Customer oriented ・ Concept driven ・ Cross-functional ・ Commitment to result We believe that success comes from contribution - to our users, our clients, our colleagues, and society. For more about the team: https://corp.rakuten.co.jp/careers/division/customer_strategy/ Rakuten has set ambitious growth targets for its marketing solutions business. To achieve them, the Incubation Department is pursuing a revenue expansion strategy that combines multiple marketing assets - including points, advertising, coupons, data, AI, and Rakuten’s Okaimono Panda character IP. Current initiatives include programs that drive user behavior change through Rakuten Points, as well as marketing solutions that combine points, advertising, and data to create value for both consumers and clients. In this role, you will lead these initiatives end-to-end - from identifying business opportunities and designing business strategy, business models, and customer experiences, through internal alignment, validation, launch, and growth. Position: Why We Hire Rakuten is entering a new phase in which it is combining its strengths in points, advertising, data, and AI to create integrated marketing solutions. Multiple initiatives are already underway, moving from planning and validation toward full-scale business development and growth. We are looking for a business development / project leader who can own one or more of these initiatives and lead them end-to-end, from concept through execution and growth - leveraging Rakuten’s diverse assets and member base of approximately 100 million to shape the next growth model for the Rakuten ecosystem. Position Details ・ Conceive, plan, and design business models for new businesses and initiatives leveraging Rakuten's marketing assets ・ Identify business opportunities based on consumer insights, business challenges, client needs, and data ・ Define KPIs and business plans, and conduct hypothesis testing and PoCs ・ Lead cross-functional teams comprising product, UX, marketing, sales, and data analytics ・ Present proposals to senior leadership and drive alignment across multiple business units ・ Evaluate performance, drive post-launch improvement and growth, and establish revenue models Rather than serving as a specialist within a single function, you will own an entire initiative, connecting specialist teams and driving business outcomes. What makes this role unique:H2 You will engage senior leadership and multiple business and specialist organizations to lead the launch and growth of projects that create impact across the Rakuten Group. ・ Own the KPIs and business outcomes for your initiatives ・ Engage in regular discussions with senior leadership on strategy and results ・ Rapidly turn hypotheses into concrete action through iterative testing ・ Leverage Rakuten’s diverse assets, including points, advertising, traffic, data, and brand Work Environment Assigned to: PFSD > Incubation Department PFSD has approximately 70 members, with roughly equal gender representation and an average age in the early 30s. More than half are mid-career hires from backgrounds including strategy consulting, tech, platform companies, startups, telecom, and content businesses. The Incubation Department brings together members with diverse skills - initiative planning, marketing, data analysis, and project management - each operating with strong ownership while collaborating closely to drive programs forward. As a newly formed team, every member has the opportunity to be part of building the playbook from scratch. In this role, you can build experience in: ・ End-to-end business development and initiative leadership across multiple business domains ・Building businesses using large-scale customer bases, data, and assets ・ Strategic discussions directly with senior leadership ・ The complete cycle from 0→1 through strategy, launch, growth, and monetization Potential career paths include project leadership, organizational management, and business leadership roles. Mandatory Qualifications: ・ Native-level Japanese proficiency ・ 3+ years of professional experience in marketing planning, new business development, business planning, or product planning ・ Proven experience independently developing proposals, engaging multiple stakeholders, and driving execution through to measurable outcomes ・ Experience evaluating and improving initiatives based on KPIs and business results ・ Experience building alignment and driving projects across multiple functions or departments Desired Qualifications: Preferred Qualifications ・ Experience designing revenue models or business plans ・ Experience in data analysis using SQL, BI tools, or similar ・ Background in product, advertising, loyalty programs, CRM, or platform businesses ・ Experience presenting proposals and reporting to senior leadership Who We're Looking For ・ Able to form hypotheses, validate, and move forward even in highly uncertain environments ・ Able to translate abstract concepts into concrete business plans, customer experiences, and execution roadmaps ・ Able to engage stakeholders with different areas of expertise and interests, and lead both alignment and execution ・ Not just a planner - someone who takes accountability for business outcomes and drives continuous improvement Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC score of 800 or higher (or proof of equivalent English proficiency, or proof of a graduate degree or higher from an English-speaking university) Proof of qualification is required by the time of notification of offer. If you do not have a score or a certificate, we will guide you to the TOEIC IP test sponsored by our company during the selection process. Rakuten Group, Inc. Homepage Link ・ Benefits: https://corp.rakuten.co.jp/careers/benefit/ ・ Recruitment Information: https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed ・ Rakuten Culture: https://corp.rakuten.co.jp/careers/culture/ #business #serviceplanner #marketing #PR #producer #productmanager  #operationdiv

Job Description: Business Overview Rakuten Group's mission is to "empower people and society through innovation." Domestically and internationally, the Rakuten Group provides over 70 services across a wide range of fields, including internet services such as e-commerce, travel, and digital content; FinTech (financial) services like credit cards, banking, securities, e-money, and smartphone payment apps; mobile services including a mobile carrier business; and even professional sports. By organically connecting these services around a membership centered on Rakuten members, we have formed a unique "Rakuten Ecosystem" that is unlike any other. Department Overview We are an eBook store that offers a wide range of eBooks, including comics, novels, and business books, as well as eBook readers. In the Marketing Section, we are responsible for a broad set of missions, including increasing service awareness, nurturing customers and improving customer satisfaction, and maximizing GMS.  We plan and execute a wide variety of initiatives and continuously measure and evaluate their effectiveness. ▽Examples of Marketing initiatives ・User nurturing（Max 15%OFF coupon） https://books.rakuten.co.jp/event/e-book/camp-bulkcoupons01/ ・Kobo original campaign planning（anniversary campaign） https://books.rakuten.co.jp/event/e-book/2026/camp-anniv14-ajp2t/ ・New user acquisition（70x more point up ） https://books.rakuten.co.jp/event/e-book/camp-newpoint/ ・CRM（LINE official account、LINE stamp project） https://www.instagram.com/p/DPfgJwTk1nL/ ・Awareness（Official X, Instagram account ） https://x.com/Rakuten_Kobo https://www.instagram.com/rakuten_kobo Position: Why We Hire At Rakuten Kobo, we place strong emphasis on customer-centric marketing—enriching each individual user’s reading experience and creating new opportunities for discovering books. We are looking for someone who can plan and build a customer development (nurturing) program to deepen and extend our relationship with users, and who can also lead the ideation and execution of initiatives that enhance user loyalty without being constrained by existing frameworks. Manager Candidate We are seeking a candidate who can serve as the command center of the Marketing Group—handling not only strategy development and building the execution structure, but also people management. Marketing Specialist As a key driver of CRM initiatives to accelerate growth, you will repeatedly conduct rigorous hypothesis testing based on data analysis. We are looking for someone who can promote the development of the customer nurturing program, while also taking on the development and coaching of promising junior team members.You will work with the team to develop and roll out initiatives that contribute to the service’s growth by leveraging a wide range of assets both within and outside the Rakuten Group. Position Details ▽Manager Candidate Define marketing KPIs aligned with business goals and manage KPI performance (plan vs. actual tracking) Lead projects directly while promoting knowledge sharing within the team and developing/supporting team members Optimize budget allocation ▽Marketing Specialist Plan, design, and execute CRM programs centered on users’ reading experience Plan and operate initiatives such as coupons and points, as well as email campaigns and other user communications Identify user insights through data analysis and design initiatives to increase engagement Raise the team’s overall analytical and operational capabilities through collaboration with junior members Improve operational workflows to ensure stable execution Work Environment ▽Kobo Japan Team size Kobo Japan Division (total): ~35 people Marketing Section: 7 people ▽Kobo Japan Team member's background In the Kobo Japan Division, we have team members with a wide range of backgrounds. Alongside people who joined the Rakuten Group as new graduates, we also have colleagues with deep industry expertise from publishing and subscription services, as well as professionals who previously worked in marketing consulting, social media advertising agencies, web design, and other specialized fields. Everyone brings their own strengths and contributes in their respective roles. ▽A Culture That Welcomes Challenges We welcome people who can think independently and take action. In a fast-paced environment where you can work directly with business decision-makers and iterate quickly through hypothesis testing, you will have opportunities to take ownership in building new customer nurturing programs and developing the team. Mandatory Qualifications: ▽Manager Candidate -Experience managing a marketing team (3+ people) or experience serving as a project lead -Experience developing strategies based on quantitative data and successfully executing them ▽Marketing Specialist -Hands-on experience in web marketing (3+ years) -Proven experience improving performance metrics using analytics tools such as GA4 and Looker Studio Note: After joining, you will use internal analytics tools rather than external ones. Desired Qualifications: English proficiency: Business-level communication skills Experience working in e-books, subscription services, or e-commerce ▽Manager Candidate Someone who respects each team member’s strengths and enjoys maximizing overall team performance Marketing experience in e-books, subscription services, or e-commerce ▽Marketing specialist Experience using CRM tools to drive LTV improvement initiatives A self-starter who also enjoys sharing know-how with others and delivering results as a team Other Information: Additional information on Location Rakuten Crimson House  1-14-1 Tamagawa, Setagaya-ku, Tokyo #business #marketing #PR #internationalandsports #RakutenKobo Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Ad & Media Company provides advertising and marketing services, including digital advertising, research, and influencer business. Its appeal lies in its ability to offer end-to-end solutions for all aspects of marketing, from upstream strategy formulation to downstream execution such as ad operations, performance measurement, and data analysis. Marketing-related businesses include "Rakuten Marketing / LinkShare," which provides general digital marketing solutions, "Rakuten Data Marketing," which offers marketing solutions utilizing Rakuten's big data, and "Rakuten Insight," which provides marketing research services, among other wide-ranging marketing businesses. This environment allows you to place yourself in an organization that forms the core of Rakuten Group, leading to your personal growth and career advancement. Department Overview In an era characterized by the increasing diversification of lifestyles and values, the challenges in marketing research are becoming ever more sophisticated and complex. To address these shifts and derive deeper, more fundamental insights, our mission is to leverage over 100 million big data points connected by Rakuten Group's common ID. We aim to provide new value across the entire customer marketing process through the composite utilization of this data. Within the Rakuten Group, expectations are growing for new data businesses that capitalize on our unique and vast data assets. In December 2024, we executed an organizational restructuring, integrating Rakuten Insight, Inc., Rakuten Insight Global, Inc., and the Cho-Mini Job  business. This move established a stronger synergy creation system for data utilization. Under this new structure, we aim to further accelerate the application of AI technology. Our goal is to achieve automation and sophistication in data analysis, enable real-time insights, and enhance the quality of decision-making support. Through these efforts, we strive to create new value that innovates corporate marketing activities. Ad & Media Solutions Section is a team dedicated to providing problem-solving marketing support to a diverse range of clients, primarily advertising agencies and media companies. We achieve this by leveraging marketing research, AI technology, and Rakuten's extensive data assets. Position: Why We Hire We are currently seeking a core management talent to drive our growth and expansion in the data-driven marketing domain. Position Details This role involves leading the development of digital advertising effectiveness verification products and promoting alliances that our company is advancing. You will have the opportunity to develop unique products, leveraging various data assets within the Rakuten Group, which are exclusive to our company. This position also expects you to manage the product development team. Key Responsibilities Product/Business Development - Exploring and researching business opportunities in collaboration with Rakuten's internal and external services. - Formulating and driving the direction and project roadmap for new businesses. - Project management tasks, including progress management and scope definition. - Building digital advertising effectiveness measurement schemes in collaboration with major media companies. Reporting to Management - Preparing discussion materials and proposals for the management team. *Specific tasks from the above will be assigned based on your prior career experience and aptitude. What Makes This Role Rewarding You will be engaged in developing products that currently do not exist in the market, by utilizing Rakuten's unique data assets (e.g., OMO - Online Merges with Offline). Furthermore, you will have the chance to be involved in product development in collaboration with major operating companies, advertising agencies, and consulting firms, all based on our data assets. Work Environment Management within the Product Division Examples include: Head of an organization of approximately 10 members (Manager) Assistant to the Department Head for a team of approximately 20 members (Vice Department Manager), etc. Mandatory Qualifications: - Experience in digital advertising or digital marketing(3 years or more) - Experience in project management(3 years or more) - Communication skills - Explanatory and negotiating skills to smoothly involve internal and external stakeholders Desired Qualifications: We are seeking individuals with a high level of project management skills and management experience. In particular, as we are driving data-driven marketing product development leveraging data and AI, we are looking for candidates who possess a deep understanding of and strong interest in data and AI. Others Information: Additional information on Location Futako Tamagawa Rise Office 2-21-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification English Requirement: Yes *TOEIC, TOEFL, IELTS, etc. *Details will be provided if you proceed to the selection process. #business #serviceplanner #productmanager #commerce #adandmarketing #RakutenInsight

Job Description: Department Overview This department is responsible for creating customer touchpoints through real channels and driving business growth, with a core focus on Rakuten Mobile shop operations. The Product Strategy Group is responsible for the end-to-end design of product sales strategies-ranging from iPhones and Android devices to accessories-as well as inventory strategy. We engage with the entire product lifecycle while collaborating with various internal and external stakeholders. Position: Why We Hire With the expansion of Rakuten Mobile shops, we are seeking talent capable of driving product sales strategies, inventory management, data analysis, and operational efficiency. Position Details ・Planning and execution of device and accessory sales initiatives based on market trends and customer needs. ・Formulation and implementation of optimal inventory allocation strategies for stores nationwide. ・Analysis of sales and inventory data using BI tools to identify issues, and proposing/executing solutions. ・Collaboration and project promotion with internal and external stakeholders, including manufacturers, sales, marketing, and logistics departments. ・Support for the implementation of BI tools and driving the automation of routine tasks using AI and Power Automate. Work Environment The Product Strategy Group within the Shop Operations Section is a high-performing team of 5, including the manager. Because we are a small, elite team, each individual has significant autonomy and an environment where ideas are easily brought to life. Mandatory Qualifications: ・Experience in driving projects and initiatives by organizing requirements and managing progress while collaborating with multiple stakeholders. ・Experience in identifying issues based on analysis results and proposing improvement actions or decision-making plans to relevant departments and management. ・Practical experience in data processing, analysis, issue extraction, and reporting using Excel. ・Experience in creating reports and proposal materials for management and department heads using PowerPoint or similar tools. For Recent Graduates (Second New Graduate): You do not need to meet all the mandatory requirements. If you have practical experience using data analysis tools and are eager to tackle problem-solving and operational improvement through analysis, we encourage you to apply. Desired Qualifications: ・Experience in operation and maintenance management of SQL and BI tools (Tableau, DOMO, etc.). ・Experience in operational process improvement and automation utilizing AI, Power Automate, or RPA. ・Experience in logistics-related tasks such as inventory management, demand forecasting, or SCM. ・Knowledge and practical experience with statistical approaches (regression analysis, multivariate analysis, etc.). ・Project management experience. Other Information: Additional information on Location Futako Tamagawa Rise Office Additional information on Transfer Yes (Possibility of domestic/international business trips and transfers) Additional information on English Qualification TOEIC score of 800 or higher (or certification of equivalent English proficiency, or proof of a bachelor's degree or higher from an English-speaking country). Proof of qualification is required by the time of the job offer. If you do not have a score or the necessary documentation, we will provide information regarding the TOEIC IP test hosted by our company during the selection process. Recent Graduates Welcome: We prioritize motivation and aptitude over experience. We provide a supportive environment where you can work with peace of mind even if you are new to this industry, and many employees from diverse backgrounds are currently thriving here. A support system is in place to ensure your steady professional growth. #business #OperationalImprovement #groupsalesdiv  Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Rakuten Group operates more than 70 services globally, including e-commerce platforms such as Rakuten Ichiba and fintech services like Rakuten Card. Within this diverse ecosystem, Rakuten Mobile aims to challenge the conventional norms of existing telecommunications carriers and build a truly customer-centric and innovative mobile network. At the same time, Rakuten Mobile also serves as a key company supporting digital transformation (DX) across the Rakuten Group. By combining the technologies and assets of the Rakuten Group with our own unique added value, we deliver tailored solutions to corporate customers and contribute to their digital transformation initiatives. We invite you to fully leverage your skills and experience, grow together with us, and play an active role in driving our customers’ digital transformation journey. Department Overview This department is responsible for B2B marketing at Rakuten Mobile. In addition to mobile connectivity services, we strategically plan and execute the promotion of Rakuten Mobile’s proprietary products on a daily basis. Guided by one of Rakuten’s core principles, “Maximization of Customer Satisfaction,” we consistently approach our work from the customer’s perspective, striving to deliver value-driven marketing initiatives that meet real business needs. This organization is responsible for the production and continuous improvement that support a wide range of initiatives, including the corporate website, digital marketing, owned media, and events. One of the key attractions of this role is the opportunity to be involved throughout the entire process-from planning and execution to optimization-while gaining a holistic view of the overall marketing function. Position: Why We Hire Due to business expansion, we are hiring additional team members to strengthen our web design and print production capabilities. Position Details - Design, operate, improve, and renew websites for Rakuten Mobile B2B and related services - Create designs for printed materials such as posters, brochures, flyers, and direct mail - Collaborate with web directors, front-end engineers, DTP designers, and business operations teams - Work closely with designers across other Rakuten services - Produce new web designs and handle ongoing updates and enhancements - Conduct and analyze qualitative and quantitative research, including user surveys - Propose and implement UI designs or improvements that address customer and business challenges based on hypotheses - Create, supervise, and oversee visuals that align with each service’s brand and objectives Work Environment Approximately 35 members (15 in Marketing and 20 in Production) 　 Mandatory Qualifications: - Minimum of 5 years of professional experience as a designer, with hands-on experience in both online and offline design - Proficiency in design tools such as Adobe Photoshop, Illustrator, and Figma at a professional working level - Experience in design supervision and creative leadership - Knowledge and understanding of usability, accessibility, and front-end technologies - Strong communication skills to effectively collaborate and drive team-based development - Japanese language proficiency (business-level speaking, reading, and writing) - English proficiency: TOEIC score of 600 or higher (or equivalent certification) Desired Qualifications: - Experience in developing, maintaining, and evolving design systems - Strong art direction skills - Experience in DTP and coordinating creative assets across online and offline channels Other Information: Additional information on Location Tokyo(Futako Tamagawa Rise Office) Additional information on English Qualification English proficiency equivalent to a TOEIC score of 800 or higher, or a strong willingness to work toward achieving this level. #creative #designer #DigitalMarketing #groupsalesdiv #RakutenMobile Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Department Overview 1.Contributing to business growth by leveraging the rapidly expanding Rakuten Mobile and Rakuten Group assets: You will directly contribute to business growth and experience the impact of your work by integrating not only Rakuten Mobile, but also the broader Rakuten Group assets and cutting-edge AI technology to provide innovative DX solutions to our customers. 2.Career development through social contribution: Engage in transformative satellite communications within the telecommunications infrastructure industry, as well as DX, which is essential for solving societal issues. Through such contributions to society, you can enhance your market value while advancing both your professional skills and career. 3.We aim to go beyond simply introducing the latest technology; our goal is to "fundamentally transform our clients' businesses through DX, create new value, and drive sustainable growth and competitive advantage." Our on-site mission is to further strengthen Rakuten Mobile’s advantages. We do not just sell SIMs or devices; we support the implementation and adoption of communications and solutions. Deep-diving into challenges: We thoroughly listen to and identify the true challenges and latent needs of our customers. This is conducted in collaboration with the Sales team. Strategic DX Proposals: Utilizing the latest digital technologies (AI, IoT, Cloud, Data Analytics, etc.), we plan and propose optimal DX strategies that lead to business model transformation, operational efficiency, and the creation of new businesses. We work alongside client companies after the solution is implemented. Transformation Partners: We are more than just proposers; we act as partners who work closely with customers to drive transformation from implementation and adoption to achieving results. Creating the Future: With the power of digital technology, we help redefine our customers' businesses and assist in creating new customer experiences and social value. Position: Why We Hire As our business expands, we are looking for individuals who can serve as Project Managers (PMs) capable of driving DX at Rakuten Mobile, or individuals who aspire to become PMs. Position Details 1.Job Overview We provide end-to-end support, from planning to execution, for DX (Digital Transformation) strategies that solve our clients' business challenges through digital technology and establish competitive advantages. We co-create our clients' future through not just IT implementation, but also business model transformation, business process re-engineering, and the creation of new customer experiences. 2.Job Details Our work is a creative challenge that turns our customers' "impossible" into "possible." ・Deep-diving into challenges / Strategy planning: Deeply understand the customer's business, operations, and IT environment to identify latent issues and needs. Propose optimal DX strategies and roadmaps using the latest digital technologies (AI, IoT, Cloud, Data Analytics, etc.) that lead to business model transformation and operational efficiency. ・Solution design and Project management: Based on the strategy, conduct concrete solution design and requirement definitions, and lead the overall implementation project. ・Effect verification and Continuous improvement: Measure the effectiveness after implementation, evaluate KPI achievement and ROI, and provide continuous improvement proposals and advice for the next DX steps. 3.Stakeholders You will work closely with the management, business divisions, and IT departments of client companies. Internally, you will collaborate with the Sales department, which acts as the initial point of contact, as well as various solution departments and R&D departments that possess technical expertise. You will also cooperate with external technology vendors and consulting firms to build optimal solutions. 4.Work Methodology Our approach is fundamentally agile, emphasizing dialogue and collaboration with customers. 5.Scope of Responsibility You are responsible for leading the entire process from "strategy formulation" to "execution support" and "result creation" for the realization of the client's DX. Specifically, our scope of responsibility includes the validity of the DX strategy, the feasibility of the proposal, the successful promotion of the project, and the contribution to the customer's business outcomes. The environment, where you are constantly exposed to cutting-edge technology and can update yourself, offers the greatest joy to those with strong intellectual curiosity. We look forward to having your talent in this stimulating, creative, and above all, future-shaping work! Work Environment DX Engineering Group: 8 members DX Solution Team: 4 members Mobile Coordinator Team: 3 members Our team is composed of members with diverse backgrounds-not only those from the IT/mobile industry but also those with experience in consulting firms, service launches, and those who have served as business heads and achieved profitability in a short period. Each member contributes to the department and projects by leveraging their respective expertise and experience. Therefore, even if you have experience in a different industry, you can fully utilize the knowledge and skills you have cultivated in this new environment. Mandatory Qualifications: Applicants without prior experience in this specific role are welcome to apply. ・Experience in a consulting firm (3+ years), OR successful experience in proposal-based sales with long-term relationship building with customers and a strong interest in consulting or PM work. Alternatively, experience as a solution implementation lead, accompanying customers on their long-term DX adoption journey (3+ years). ・Basic PC skills (Excel, Word, PowerPoint, etc.) ・Experience with the entire process of equipment ordering, delivery, and after-sales support. ・Fluent in Japanese (as clients are Japanese companies). ・English proficiency: TOEIC score of 600 or higher (or equivalent qualification). Desired Qualifications: Business-level English proficiency (TOEIC 800 or equivalent) Other Information: Additional information on Location Tokyo (Futako Tamagawa Rise Office) Additional information on Transfer Possible (Subject to potential domestic or international business trips and transfers) #business #DX #productmanager #consultingsales #groupcompanydiv #RakutenMobile Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Ad & Media Company provides advertising and marketing services, including digital advertising, research, and influencer business. Its appeal lies in its ability to offer end-to-end solutions for all aspects of marketing, from upstream strategy formulation to downstream execution such as ad operations, performance measurement, and data analysis. Marketing-related businesses include "Rakuten Marketing / LinkShare," which provides general digital marketing solutions, "Rakuten Data Marketing," which offers marketing solutions utilizing Rakuten's big data, and "Rakuten Insight," which provides marketing research services, among other wide-ranging marketing businesses. This environment allows you to place yourself in an organization that forms the core of Rakuten Group, leading to your personal growth and career advancement. Department Overview In today's world, where people's lifestyles and values are diversifying, the challenges in marketing research are becoming increasingly sophisticated and complex. To address these changes and derive deeper, more fundamental insights, we leverage over 100 million pieces of big data connected through the common ID of the Rakuten Group. Our mission is to provide new value across the entire marketing process for our customers. Within the Rakuten Group, there is growing anticipation for new data businesses that utilize our unique and vast data assets. In December 2024, we will implement an organizational restructuring that integrates Rakuten Insight, Inc., Rakuten Insight Global, Inc., and the Super Mini Byte business, establishing a more robust synergy creation system for data utilization. Under this system, we aim to further accelerate the use of AI technology, automate and enhance data analysis, provide real-time insights, and improve the quality of decision-making support. Our goal is to create new value that brings innovation to companies' marketing activities. The Ad & Media Solutions Department is dedicated to providing problem-solving marketing support to a diverse range of clients, including advertising agencies and media companies. By leveraging marketing research, AI technology, and the extensive data assets held by Rakuten, we aim to address and resolve our clients' challenges. Position: Why We Hire We develop products that combine data and marketing research utilizing Rakuten's data assets. (Examples include R-BLS, an advertising effectiveness measurement tool, and data enrichment products that facilitate data collaboration with companies.) For more information, please refer to the Digital Marketing PDCA section on the Rakuten Insight website. Position Details Responsibilities Product / business development tasks - Exploring business opportunities in collaboration with internal and external Rakuten services - Formulating the direction and project roadmap for new business initiatives - Project management tasks, including progress management and scope definition - Driving cross-departmental projects in collaboration with management-level members within the group As a Product Manager, you will be responsible for the entire process from product development to post-launch marketing strategies for data and marketing research products. Work Environment This department, consisting of over 20 members, facilitates easy collaboration with sales teams and data analysts within the same organization. We are looking for individuals who have experience as a Product Manager working with members from various roles to develop new products. Candidates should have a strong interest in AI, marketing research, and big data, and be eager to enhance their skills in these areas. Prior experience is not necessarily required. 　 Mandatory Qualifications: - Experience in project management Regardless of the size of the project, experience in cost and schedule coordination and quality control - Hypothetical thinking Ability to think hypothetically even with limited information, and to work toward a goal - Communication skills Explanation and negotiation skills to smoothly involve internal and external stakeholders Personalities - Person who can proceed to achieve the goals - Person who has motivation to learn new things - Person who are positive to make the action even if facing on difficult problem - Person who have a high interest about the latest technology, news, trend - Person who have a high interest about Data Business using Rakuten Data Desired Qualifications: - Experience in business development/planning, project management, or launching new businesses - Experience in a strategic planning position within a company, advancing partnerships with external partners - Strong interest in product development utilizing big data and AI Others: Additional information on Location Futako Tamagawa Rise Office 2-21-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification English Requirement: Yes *TOEIC, TOEFL, IELTS, etc. *Details will be provided if you proceed to the selection process. 　 #business #consultingsales #product #Data #DataBusiness #RakutenData #AI Languages: English (Overall - 1 - Beginner), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Our Consumer Goods & General Home Electronics Direct Business operates a first-party retail business on Rakuten Ichiba, where we procure and stock products to sell directly to customers. Beyond managing retail operations—such as product selection, pricing, inventory, and logistics—we also provide advertising and marketing support by leveraging Rakuten Ichiba’s purchasing data and customer touchpoints. A key feature of this business is our ability to combine various Rakuten Group media and services to drive brand and business growth through an integrated approach that covers the entire customer journey—from brand awareness, understanding, and interest to actual purchase and repeat business. It is a vital business for the growth of the entire Rakuten Group. Department Overview As part of the Rakuten Group’s first-party business, the FMCG Sales Department operates multiple shops on Rakuten Ichiba—including "Rakuten 24"—that handle FMCG (Fast-Moving Consumer Goods) products such as baby supplies, pet products, and beverages. This first-party business generates some of the highest sales volumes on Rakuten Ichiba and serves as a crucial touchpoint with a vast number of users through high-frequency purchase categories. The department is structured around four category-specific sales sections (Grocery, Pet, Cosme & Pharmacy, and FMCG) and a Business Development Section responsible for media and solution development. In each sales section, Merchandisers (MDs) and Brand Consultants work toward shared business goals, driving the business forward by combining their respective areas of expertise. Position: Why We Hire While benchmarking against e-commerce retailers like Amazon, our key objective is to further grow this first-party business—which boasts one of the largest sales volumes on Rakuten Ichiba—while simultaneously enhancing profitability and evolving into a model for sustainable growth. We are recruiting to strengthen our organizational structure in line with business expansion and the broadening of our partnerships with manufacturing vendors. ・Immense autonomy and a tangible sense of achievement in a large-scale business: You can directly translate your strategic decisions into business results and generate significant impact within a business boasting one of the largest sales volumes on Rakuten Ichiba. ・Co-creating business through collaboration with top manufacturers: You can share medium-to-long-term growth goals (JBPs) with leading domestic and international FMCG manufacturers and take on the challenge of building new growth models by leveraging Rakuten’s data and ecosystem assets. ・Diverse career paths to deepen and broaden expertise: While honing expertise in either Merchandising (MD) or Brand Consulting, you can collaborate across functions to gain insights into adjacent areas, enabling flexible career development that may include future role changes. 　 Position Details We are recruiting for the following two roles within the FMCG Sales Department. Please specify your preferred position (MD/Buyer or Brand Consultant) when applying. *Please note that during the selection process, we may propose or offer a position different from your preference based on your experience, career aspirations, and aptitude. *Role changes may occur as part of your career development after joining the company. ① Merchandising (MD) Buyer ・Product Selection and Sales Strategy Execution: Handle everything from product selection to procurement, pricing, and promotional planning; formulate and execute sales strategies based on customer needs and the competitive landscape. ・Inventory Management and Supply Chain Optimization: Forecast demand trends and manage ordering and inventory with autonomy; collaborate with the logistics department to ensure stable supply and supply chain efficiency. ・Maximizing Business Profitability through P&L Management: Manage and improve the P&L for assigned product categories; aim to maximize sales and profits through strategic decision-making. ② Brand Consulting ・Strategic Planning and Execution for Brand Growth: Analyze manufacturer challenges and formulate/execute strategies and initiatives to drive brand and product growth on Rakuten Ichiba. ・Advertising Planning and PDCA Cycles Driven by Data: Plan and manage advertising campaigns utilizing Rakuten’s purchasing and behavioral data as well as various media channels; execute the PDCA cycle (Plan-Do-Check-Act) from performance verification to improvement. ・Maximizing Business Profitability through P&L Management: Manage and improve the P&L for assigned manufacturers and brands; aim to maximize overall business profit by supporting sales expansion. ・Expanding Marketing Scope: Leverage assets within the "Rakuten Ecosystem" to comprehensively address manufacturers' marketing challenges. ・Category Strategy and Business Planning: Analyze market, customer, competitor, and purchasing data to formulate category and brand strategies covering both short-term and medium-to-long-term horizons. Develop business plans and action plans based on various KPIs, including Gross Merchandise Sales (GMS), profitability, investment acquisition, and logistics. Formulate short- and long-term strategies and tactics to improve sales and profits; execute and verify these with business partners while driving the PDCA cycle. ・Building Partnerships with Manufacturers and Acquiring New Manufacturers: Establish Joint Business Plans (JBP) with business partners, including major national manufacturers... Formulate a plan and drive a comprehensive project that engages not only the sales and e-commerce divisions but also senior management and the marketing department. Go beyond short-term transactions to jointly formulate and execute strategies and action plans aimed at expanding sales and profits over the medium to long term. Develop new manufacturer relationships—handling everything from initial contact at trade shows to negotiations for product adoption, terms of trade, and account setup. ・Development of new business models Leverage existing business relationships to collaborate with manufacturers on product development and the creation of new marketing methods, thereby driving sustainable business growth. Work Environment Work Environment ・FMCG Sales Department: Approx. 100 employees (MD/Buyers: ~30; Brand Consultants: ~30) ・Age Range: Late 20s to early 30s ・Team members bring diverse industry experience—including manufacturing, retail, wholesale, advertising agencies, and e-commerce—leveraging their unique insights to succeed. ・Staff have experience in various roles such as MD/Buyer, Sales, E-commerce Management, and Marketing. 　 Mandatory Qualifications: ・At least 2 years of professional work experience. ・Practical experience in roles such as MD, Sales, Sales Planning, Business Planning, or Marketing within sectors like retail, manufacturing, e-commerce, advertising, or consulting. ・Skills in negotiation and communication with internal and external stakeholders, as well as project management/execution capabilities. ・Experience identifying issues based on data and metrics, devising solutions, and implementing improvements. ・Ability to define issues independently and drive initiatives to completion while engaging relevant stakeholders. Desired Qualifications: ・Experience in retail or e-commerce regarding MD, buying, category management, P&L management, etc. ・Experience in sales or sales planning within manufacturing or wholesale sectors. ・Experience in manufacturing roles such as sales, e-commerce, brand marketing, shopper marketing, or sales planning. ・Experience in advertising agencies, media, digital marketing, or marketing consulting. ・Experience planning strategies and initiatives based on data analysis. ・Skills in analysis and document creation using tools like Microsoft Excel and PowerPoint. ・A balance of logical and creative thinking. ・Ability to think and act with a perspective that considers both the customer and the business as a whole. ・Ability to embrace change and act quickly. Others Information: Additional information on Location Rakuten Crimson House Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. #business #consultingsales #commerce #Rakuten24

Job Description: Business Overview Rakuten Group's fundamental management philosophy is to empower people and society through innovation. We offer over 70 diverse services, including the internet shopping mall "Rakuten Ichiba," the travel booking site "Rakuten Travel," financial services such as "Rakuten Bank," and professional sports. Department Overview You will be involved in solving various human resource and organizational management issues that we face as our global business expands. Our mission is to create HR strategies and system designs that support corporate growth in terms of people and organization and contribute to corporate growth by accurately grasping internal and external needs without being bound by preconceived notions. - The position will be in the Human Resources Department of Rakuten, the head quarter of the rapidly evolving Internet industry and the expanding Rakuten economic sphere - The position requires not only the execution of completed workflows, but also the promotion of business process improvement from a variety of perspectives. You will be able to contribute to the further development of the Rakuten Group by planning and promoting positive business improvement measures in a large company - The successful candidate will be responsible for leading the global HR strategy in collaboration with the HR departments of Rakuten Group companies not only in Japan but also in other countries. You will manage a wide range of stakeholders and promote large-scale projects Position: Why We Hire In order to enhance our competitiveness against our competitors, we need to strengthen our organization from an HR perspective. We are looking for a person who can lead our company to the next level through the enhancement of human resources by speedily developing human resources strategies and systems that will enable the company and its employees to grow to the maximum extent. *Please note that junior specs candidates are not considered for this position. Position Details 1. formulate and implement organizational and human resource strategies in line with management strategies. 2. company-wide personnel planning, company-wide implementation, and execution. 3. Project Management: Planning, execution and management of HR planning related projects. - Planning, execution and management of HR planning related projects - Lead project teams and coordinate with stakeholders - Participation in collaborative projects with other departments such as General Planning Department (Corporate Development) - Management of cross-functional projects - Group Organization Design Project - Project to strengthen organizational capabilities - Company-wide personnel planning project 4. Special Assignment: Execution of special assignments, such as decision-making support to solve key issues from management. - Execution of special assignments, such as decision-making support from management to resolve key issues - Lead emergency response and special projects Mandatory Qualifications: - Experience managing consulting firms and large-scale projects - Experience working in a global environment - Excellent communication and stakeholder management skills - Analytical and problem-solving skills - Business level English skills   Desired Qualifications: - Experience in leading projects at consulting firms - Experience in identifying issues based on client requests and analysis of the current situation, formulating solutions, providing direction and guidance to team members, and producing output - Experience in leading projects with multinational team members - Experience in planning and executing projects to enhance organizational strength and competitiveness, improve productivity, and improve management - Human Resources experience is not required, but is preferred Other Information: Additional information on Ideal candidate profile - Strategic thinking and ability to execute - Flexibility and adaptability, with a positive attitude toward change - Team-oriented and able to collaborate with others to achieve results - High ethical standards and professionalism #corporate #HR #GA #CorporateCommunications #operationdiv Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Golf, Insurance, Instant Messaging, Mobile Network etc. Rakuten has over 140 services globally. Our mission is to empower people and society through the internet while aiming at becoming the Global Innovation Company. Rakuten’s technology organization has more than 2000 employees across Product Management, Research, Analytics, Product Development and Operations. Rakuten’s technical organization is responsible for building products that enable various business of Rakuten globally. Department Overview The Rakuten Search Department provides a powerful, customer-focused search engine to all the Rakuten Group services. This search engine is at confluence of supply and demand for each of the Rakuten Group businesses. Whenever a customer visits any Rakuten services and inputs in a query or browses through categories, our search engine is at work. We design, develop, and deploy high performance, fault-tolerant distributed search platform used by millions of Rakuten customers every day. Our Search Product Section works with various types of businesses within the Rakuten ecosystem. Position: Position Details We are seeking a Technical Product Manager with an analytical mindset to spearhead the ongoing enhancement of our search user experience and functionality for services of Rakuten Group. This role involves developing and executing a product roadmap aimed at optimizing search functionalities, ensuring that our users can quickly find relevant products and information. A successful Product Manager in this position must be able to wear different hats and think like a customer, business owner, designer and enabler to deliver the best possible solution for a given problem and iterate. Willingness to challenge the status quo and abundant passion to get things done would be a must have for this position. Key Responsibilities Product Strategy & Roadmap: - Own the Search platform roadmap and prioritization, balancing client needs, business impact, and technical risk - Define Search feature strategy aligned with business goals and user needs - Define and track success metrics and KPIs Client Ownership & Requirements: - Serve as the primary product and technical contact for clients - Lead client onboarding, integrations, migrations, and platform adoption - Translate business needs into PRDs, technical specifications, and acceptance criteria Delivery & Program Execution: - Own end-to-end delivery from requirement definition to launch - Orchestrate execution across Business, Engineering, Data, and Operations - Manage dependencies, risks, priorities, and timelines - Ensure delivery meets SLAs and quality standards Experimentation & Data: - Drive A/B testing and experimentation for search relevance and performance - Analyze data to improve relevance, performance, scalability, and reliability Launch & Operations: - Own launch planning, rollout, and post-launch monitoring - Lead incident follow-ups and root-cause analysis when required Stakeholder Communication: - Communicate product direction, progress, and outcomes to stakeholders and leadership - Partner with engineering on design decisions and trade-offs Mandatory Qualifications: Education & Experience: - Bachelor’s degree in Computer Science, Engineering, or related field - 3-5+ years of Product/Technical Product Management experience - Experience with Search/Recommendation systems (e-commerce preferred) Language & Communication: - Fluent English (written and spoken) - Fluent Japanese (written and spoken) - Strong stakeholder communication skills, cross-functional collaboration and ownership mindset Technical Skills: - Product roadmapping, prioritization, and Agile delivery - Data-driven decision making and experimentation - Experience with Jira, Confluence, Notion, or similar tools Desired Qualifications: - Hands-on experience with search, recommendation, or analytics platforms - Experience with platform, infrastructure, or internal developer products - Exposure to ML/AI or data-intensive systems - Engineering background or strong technical education - Experience operating in global or highly scaled organizations #engineer #productmanager #aianddatadiv

Job Description: Business Overview The Group Sales Division serves as a cross-functional organization dedicated to expanding the membership value and ecosystem of the Rakuten Group, which encompasses over 70 services. We lead initiatives in branding, creative, marketing, and membership. We view the mobile sector as the cornerstone of our ecosystem and, as the Group Sales Division, we are actively strengthening our collaboration with Rakuten Mobile. Department Overview The Device Business Department is responsible for the end-to-end process of Rakuten Mobile’s product offerings, from procurement to sales. Within this department, the Device Sales Section is responsible for formulating sales strategies and managing sales for devices and their related accessories. You will have the opportunity to design and execute marketing strategies that maximize the appeal of these products and effectively deliver them to our customers. Growth and Experience - Professional Development: An environment that refines your skills as a marketer, requiring both data-driven decision-making and user-centric planning. - Cross-Functional Collaboration: Gain experience in driving projects while coordinating with manufacturers and multiple internal departments. - Impact: Experience the fulfillment of influencing purchasing behavior and mobile industry trends directly. Position: Position Details The Device Sales Section is responsible for maximizing the sales of products such as smartphones, tablets, Wi-Fi routers, and accessories to drive customer acquisition for Rakuten Mobile. Your responsibilities will include: - Product sales planning. - Enhancing partnerships with product manufacturers. - Managing and executing sales KPIs for various products. - Operational management of the official Rakuten Mobile store on Rakuten Ichiba. - Inventory management for all products. Mandatory Qualifications: - Experience in managing mid-sized teams (5–10 members). - Experience reporting to senior management. - Experience in driving business initiatives with external stakeholders. - Experience in roles requiring a strong focus on numerical data (KPIs, sales data, etc.). - English Proficiency: TOEIC score of 600 or higher (or equivalent qualification). Desired Qualifications: - Experience in sales planning or business planning. - Experience working in the telecommunications industry. - Experience in sales planning utilizing e-commerce sites. - Experience in planning, selecting, or launching new products or services. - Over 10 years of professional work experience. #business #BusinessDevelopment #PR #marketing #ProductMarketing #groupsalesdiv #RakutenMobile **** Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Ad & Media Company provides advertising and marketing services including media business, digital ad business, research business, and influencer business. Not only does it focus on profit as a single company, but it also handles unique areas of the marketing industry and provides comprehensive support including advertising. Department Overview Redefining advertising effectiveness measurement and evolving our value as a research company to the next generation. In this position, you will be responsible for enhancing the uniqueness and competitiveness of a research company through product planning, business design, and data utilization in the advertising measurement field. Our mission is to evolve existing research flows and fundamentally strengthen the foundations of advertising effectiveness measurement while utilizing the latest technologies such as AI, API, and external data integration. We will work with experts both inside and outside the company to evolve existing effectiveness measurement to make it more practical and deliver new value to the market. We are looking for a colleague who will lead the transformation of the research industry, not just improve efficiency and automation. Position: Why We Hire We are recruiting personnel to strengthen our advertising effectiveness measurement area. Position Details Responsibilities 1. Promotion of projects related to advertising effectiveness measurement - Planning and requirement definition of business improvement measures aimed at automating and streamlining survey design and tabulation processes - Promotion of tool development and API integration in collaboration with the internal development team, and optimization of execution processes - Project management in collaboration with sales, researchers, and development departments 2. Strengthening of data utilization infrastructure - Planning of internal data preparation and external data integration to expand the range of data that can be used in surveys - Support for building an effective analysis environment and measurement infrastructure through the design of data flows and specifications 3. Product/menu development - Planning and designing new survey methods and products for advertising effectiveness measurement using AI and data - Building measurement methods that are linked to behavioral logs and external data, not just brand lift indicators - Support the design of new value-providing menus based on customer issues and market needs Job satisfaction This is a very creative and practical job that involves drawing a vision for the future of advertising measurement and marketing research and integrating it into real products and business processes. Utilizing cutting-edge technologies such as AI and data platforms, you can develop and implement unique advertising effectiveness measurement methods and products that take advantage of the strengths unique to a research company. Not only can you improve existing research flows, but you can also set your own challenges and shape them into product menus in response to the question, "How can we measure advertising effectiveness more accurately and in a more valuable way?" This is a challenging and meaningful position in which you will work with a variety of experts in sales, development, research, and other fields to create the next generation of measurement standards. Work Environment The department responsible for measuring advertising effectiveness is divided into three sections, categorized by purpose and function. The organization is mainly made up of young people in their 20s and 30s, with flat communication and a lot of energy. Mandatory Qualifications: Desired skills and experience - Project management experience (experience managing progress and coordinating with stakeholders regardless of scale) - Stakeholder coordination skills (experience building consensus with multiple departments and external partners) - Experience participating in projects to improve business efficiency or customer value using data, APIs, and AI - Document creation skills (experience creating documents that clearly show the purpose, issues, and proposals for both internal and external parties) - Basic PC skills (beginner to intermediate level in Word, Excel, and PowerPoint) Desired personality - Someone who has a sense of ownership and can proactively design and promote even complex projects - Someone who can grasp the key points, think about things structurally, and involve others - Someone who is interested in the mechanisms of technology and data, and has the attitude to apply them to their work while deepening their understanding - Someone who has the initiative to make hypotheses for issues that do not have a correct answer, and move forward while verifying them themselves - Someone who can act as a bridge between business and technology and create value while translating the languages ​​of both - Someone who is eager to learn new knowledge and tools and can flexibly respond to change Desired Qualifications: - Experience in product planning and implementation in SaaS PdM (product manager) or BizOps, research/advertising tech companies - Experience in supporting the implementation of web-based business tools and internal/customer systems, and in planning and promoting them - Experience in understanding the basic structure and use of advertising effectiveness measurement and brand lift surveys Others Information: Additional information on Location Futako Tamagawa Rise Office  2-21-1 Tamagawa, Setagaya-ku, Tokyo Additional information on Secondment Rakuten Insight, Inc. 　 Additional information on English Qualification English Requirement: Yes *TOEIC, TOEFL, IELTS, etc. *Details will be provided if you proceed to the selection process. 　 #business #productmanager #DigitalMarketing #AI #commerce #RakutenInsight

Job Description: Job Description: Business Overview The Group Sales Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Group Sales Division, we are further promoting collaboration with Rakuten Mobile. Department Overview Business Promotion Department contributes to Rakuten Mobile business through device strategy and sales and in-house network strategy and sales. Device Technology Group within Device Strategy Section, which you are expected to be assigned, has the mission of contributing to customer acquisition and revenue growth in Rakuten Mobile's business. This is achieved by driving device-related projects within the company, as well as managing newly introduced/OS update projects of devices such as smartphones and routers adopted based on the portfolio from a technical perspective. Position Details As a member of Device Technology Group within Device Strategy Section, you will be assigned to the following tasks, depending on your experience and skills. - Technical Project Management of New Device Introduction - Coordination of internal/external stakeholders - Project Management of device-related projects. Mandatory Qualifications: - Over 5 years of Development Project Management experience - Experience as a team leader, including coordination with multiple departments and stakeholders Desired Qualifications: - Experience working in the Mobile or IT industry   Language： English（Advanced）, Japanese (Advanced) Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Rakuten Group provides innovative services across the telecommunications and IT industries, aiming for growth in the global market. In recent years, we have been expanding our B2B services, focusing on providing DX solutions that empower enterprises and maximizing business value. Department Overview We aim to strengthen our B2B mobile services and grow them into a core pillar of our business. By capturing the accelerating adoption of digital transformation (DX) in enterprises and leveraging mobile technology to its fullest, we provide innovative services that solve our customers' challenges. This position belongs to the Service Development Department , where you will be responsible for planning and providing optimal solutions centered on mobile services to meet the needs and solve the challenges of our corporate clients. You will have the opportunity to engage with cutting-edge technology, create innovative services that transform society, and experience personal growth through collaboration across diverse industries, all while enjoying significant autonomy from planning through to implementation. With the expansion of our business, we are looking for talent capable of planning and driving B2B mobile services. Specifically, we seek individuals who can lead the planning of new services tailored to corporate mobile communication needs, improve existing services, and formulate the business strategies necessary to realize them. We are looking for immediate contributors who can accurately grasp market trends and customer needs to create innovative mobile services that accelerate the growth of our B2B mobile business. Position: Position Details You will be responsible for planning B2B products and services unique to Rakuten Mobile-ranging from standard corporate mobile voice/data lines to strategic planning that combines third-party services and B2B services from various Rakuten Group companies-as well as sales planning. We aim to create unique value that only Rakuten can provide to our customers by collaborating with stakeholders across the Group. We are looking for individuals who want to create new services that do not exist with incumbent carriers and who are passionate about developing plans that are uniquely "Rakuten." - Formulate service strategies for B2B business and develop plans for products/services. - Examine legal and financial business requirements, conduct service revenue/expenditure simulations, and coordinate budget and personnel plans. - Collaborate with Rakuten Group companies to plan and promote new businesses in the B2B domain that leverage the Rakuten Ecosystem. - Develop new sales channels and services in collaboration with professionals from various industries, not limited to telecommunications. - Aggregate customer feedback gathered during service provision to evaluate the prioritization of new service releases and improve existing services. - Coordinate with third-party vendors for sales support and contract negotiations. - Plan sales strategies such as solution construction and target customer extraction, and prepare service proposals. - Host external seminars, etc. Work Environment You will work in a dynamically expanding organization, collaborating with both internal and external teams. We support efficient operations by utilizing the latest IT tools and systems, including AI. Our team consists of members in their 20s to 40s, with diverse backgrounds including the telecommunications industry and manufacturing. Rakuten Group new graduates are also active, and we drive projects by leveraging each member's expertise in a vibrant atmosphere. Mandatory Qualifications: - At least 3 years of practical experience in planning or promoting B2B services. - Experience in executing initiatives with responsibility for product sales is a plus. - Basic PC skills (Excel, Word, PowerPoint, etc.). - English proficiency: TOEIC score of 600 or higher (or equivalent certification). Desired Qualifications: - Proven track record in strategy formulation, planning, and promotion of SaaS implementation or hardware-related projects. - Advanced understanding of APIs, cloud, and security, with the ability to apply this knowledge to business strategy. - Strong leadership skills and the ability to engage and influence others. - Business-level English proficiency (as communication with internal and external stakeholders may be required). Other Information: Additional information on Location Tokyo (Futako Tamagawa Rise Office) #business #serviceplanner #groupsalesdiv Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Job Description: Department Overview  Rakuten Group's Marketing Division is the backbone of a vast ecosystem spanning over 70 diverse services. Among these, Rakuten Mobile stands as Rakuten Group's highest-priority business, driving innovation in the telecommunications industry and continuously growing as a service deeply embedded in the lives of over 100 million Rakuten members.  The team this position belongs to oversees Rakuten Mobile's overall business strategy and marketing, powerfully driving service growth and expansion of the customer base. We are not merely a telecommunications provider - we design each customer's mobile experience and aim to become 'life infrastructure' that delivers both inspiration and convenience.  Position Details  As a UX Specialist at Rakuten Mobile, you will lead UX improvements across all Rakuten Mobile services and drive product growth. Leveraging both quantitative analysis using Rakuten Group's vast data assets and qualitative insights from user interviews, you will lead UX strategy development and execution to directly contribute to business success.  This is a highly rewarding position where you can fully apply your expertise and passion as a UX specialist in Rakuten's highest-priority mobile business.  You will lead a wide range of work directly tied to product growth, from UX strategy planning to execution across all Rakuten Mobile services.  UX Strategy & Execution:  - Define and drive the UX strategy and roadmap across all Rakuten Mobile services (Web/App, in-store experience).  - Deeply understand user needs, behaviors, and pain points through quantitative and qualitative data analysis, and extract actionable insights.  - Develop UX improvement proposals and define requirements based on extracted insights.  Data Analysis & Product Growth:  - Collaborate with the data analytics team to conduct in-depth analysis and extract insights.  - Set KPIs, manage progress, measure post-release impact, and propose continuous improvements.  - Conduct competitive analysis, monitor market trends, and research technology developments for potential application to services.   UX Design & Direction:  - Organize UI requirements, design information architecture, create wireframes, and develop prototypes for websites and apps.  - Collaborate with and direct the UI design team.   Project Management:  - Lead cross-functional collaboration, issue clarification, and consensus building to drive assigned projects to success.  - Work closely with development teams and business stakeholders to lead product improvement projects from a UX perspective.  Mandatory Qualifications:  - 5+ years of hands-on experience in UX design or product design  - Experience in user research and insight extraction using quantitative and qualitative data  - Practical experience with wireframing, prototyping, and information architecture  - Experience participating in product development processes in collaboration with engineering and business teams  - Experience with data-driven decision making (KPI management, impact measurement, etc.)  - Business-level Japanese communication skills  Desired Qualifications:  - Experience in UX/product design within the telecommunications industry or mobile services  - Experience collaborating with data analytics teams (SQL, BI tools, etc.)  - Experience directing external vendors or design partners  - Project management experience (leading cross-functional teams)  - Business-level English communication skills  Additional information on English Qualification  Must have a TOEIC score of 600 or equivalent proficiency in English #UXDesign #ProductDesign #RakutenMobile #Mobile #UXResearch #DataAnalysis #Marketing [ id: cmorec bmd ] #marketingdiv #UX Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.   Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units.  Department Overview The Infrastructure Services Department (INSD) at Rakuten delivers high-quality data center and network services to all Rakuten Group companies globally. We empower Rakuten's innovation with a stable, high-performing, secure, and cost-competitive infrastructure. By proactively addressing challenges and ensuring Rakuten has the infrastructure services it needs to thrive, we enable global business success. Position: Position Details As a product leader of Data Center Strategy Office, you are responsible for, under the manager's direction, strategic planning, mid-to-long term capacity planning, and data center development. This role requires experience in strategic planning, investment, DC capacity planning, technical lead, internal/external stakeholder management, and team development to accelerate Rakuten’s Data Center’s growth. 1) Data Center Vision and Policy Formulation - Formulation and management of data center business plans - Formulation of long-term growth strategies for data centers - Development of strategic synergies across the entire Rakuten Group with other internal service organizations - Strategy formulation for external sales services of data centers and cloud 2) Data Center Demand Management and Utilization Promotion - Hearing and summarizing needs and requirements from internal and external stakeholders - Formulation of necessary future requirements - Planning for optimal data center resource allocation based on needs and required capacity 3) Data Center Revenue and Expense Management - Planning and management of cost allocation for data center resources - Formulation of medium-to-long-term allocation plans, considering future data center maintenance and operation costs 4) Data Center Medium-to-Long-Term Procurement Plan - Formulation of inventory management and procurement plans aligned with future demand - Formulation of allocation plans considering data center market prices - Formulation of data center procurement and development plans linked to allocation strategy 5) AI/ML Technology/Green Initiatives - Proposal, planning, implementation, and effectiveness measurement of business efficiency improvements/automation utilizing the latest technologies 　 Mandatory Qualifications: - Minimum 5 years of experience in strategic planning and development (Data Center domain preferred) - Background in complex commercial development (data center industry experience preferred) - Ability to solve problems using analysis, technical and organizational expertise - Ability to communicate effectively with strong presentation skills, and the ability to impact and influence stakeholders - Strategic approach and a track record of contributing to organizational growth - Strong teamwork mentality, working well with internal and external team members, and able to drive execution through collaboration and networking - Fluent in Japanese and English 　 #engineer #productmanager #technologyplatformdiv  Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview The FinTech Group Company provides a wide range of fintech (financial) services, including various payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakuten's strength lies in providing various fintech services from online to offline. Department Overview Rakuten Payment is the company responsible for payment services within the Rakuten Group. We provide payment services such as "Rakuten Pay" and "Rakuten Point Card," connecting merchant companies (stores where Rakuten Payment services can be used) with users, contributing to the promotion of a more convenient cashless society. The Customer Service Development Department is a division that develops cross-functional services for Rakuten Payment's merchant companies and internal use. We are consistently responsible for platform service development provided across each payment service, from the planning stage to post-release operations. We handle a wide range of services, including management tools for merchants to support business efficiency and sales improvement, AI-powered data integration platforms and fraud detection systems to support internal operations. Since we are not limited to specific businesses, we can acquire a broad range of market trends and business knowledge of Rakuten Payment services. It is a rewarding environment where you can contribute to the growth of the payment business by utilizing cutting-edge technology. Achieve a Win-Win-Win for payment users, payment merchant companies, and Rakuten Payment through innovative technology and customer-centric services. Position: Why We Hire We are recruiting individuals who can work with existing members to create services while incorporating new technologies to strengthen our organization as the services and products under our management expand. Position Details As a Product Manager, you will be responsible for the development and operation of products provided cross-functionally to Rakuten Payment's merchant companies and internally. You will conceptualize and plan products that can contribute to users and business, negotiate and discuss with various stakeholders, and promote product development in collaboration with engineers. After service release, you will contribute to product expansion by implementing measures to improve functions and increase usage rates. Product Managers and engineers work as a united team (4 to 9 members per team), developing and operating services while being conscious of contributions to users and business. Nationality ratio: 60% foreign nationals, 40% Japanese Background of existing employees: Composed of members with various backgrounds, from junior to senior level, including those from ventures and SIers. ・ Number of products/services progressing simultaneously: approximately 10 services ・ Number of projects per service: 4-5 projects ・ Maximizing the value of products provided to users ・ Continuous product improvement ・ Project management (leading development projects) ・ Service operation after release Mandatory Qualifications: ・ 3+ years of experience in web application development and operation ・ Experience as a Product Manager/Producer/Director for web services ・ Communication skills to involve stakeholders and move things forward ・ Ability to promote system development in cooperation with engineers ・ Individuals with a challenging spirit who can proactively carry out work ・ Experience in waterfall development ・ Experience in team management (including member development) ・ Experience in system development as an engineer Desired Qualifications: ・ Experience in agile development ・ Experience in team management (member development) ・ Gain a broad perspective and diverse experience: Since you will be responsible for a wide range of Rakuten Payment services (Rakuten Pay, Rakuten Point Card, etc.) cross-functionally, you can gain a broad perspective and diverse experience without being confined to a specific area. ・ Consistently involved from planning to operation: Since you can be consistently involved in all stages of service development (planning, design, development, testing, release, operation), you can experience the sense of accomplishment of bringing your ideas to life. ・ Access and utilize cutting-edge technology: Since you can be involved in the development of data integration platforms and fraud detection systems utilizing cutting-edge technologies such as machine learning and AI, you can improve your technical knowledge and skills. ・ Large discretion and ability to act proactively: With large discretion and the ability to easily reflect your ideas and judgments in services, you can proactively promote services. ・ 90% of work is conducted in Japanese ・ Communication with foreign national members and offshore members ・ Reading and creating technical documents Other Information: Additional information on Location NBF Shinagawa Tower Additional information on Secondment This position will be employed by Rakuten Group, Inc. and seconded to Rakuten Payment, Inc. ・ For more details, please refer to the following page.   ▼ About Company    ・ History of the Rakuten Brand       ・ Rakuten Group as a Global Company   ・ Giving Back to Society   ▼ Latest Company News    ・ Press Release   ・ Investor Relations   ▼ Video Links   ・ Other Rakuten Group Activities   ▼ Conditions of Employment   ・ Rakuten Group Employee Benefits   #RakutenPay #engineer #fintechgroup #RakutenPayment Languages: English (Overall - 1 - Beginner), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Rakuten Group offers over 70 services globally, spanning diverse fields including E-commerce, Travel, and Digital Content; Fintech services such as credit cards, banking, securities, electronic money, and smartphone payment apps; Mobile services, including our mobile carrier business; and Professional Sports. By organically connecting these services through our membership program centered on Rakuten members, we have built a unique "Rakuten Ecosystem" that is unparalleled. *Rakuten in Numbers: https://corp.rakuten.co.jp/careers/services/ Department Overview The Life & Booking Business Promotion Department was established in April 2026 under the direct supervision of the executive in charge of the booking domain (including Travel, Golf, and Beauty businesses). We act as a specialized task force for project management and business problem-solving. In collaboration with each business head, we focus on business management and strategic planning, supporting the resolution of strategic issues and the development of new initiatives for each business unit. Position: Why We Hire We are currently expanding our support for each business within the Life & Booking domain, focusing on strategic assistance and project execution. Due to increasing demand for our support, we are looking for new team members to join us. This is a significant challenge aimed at driving further growth for our services and contributing to the advancement of the entire industry alongside our clients. We are in a phase where we are proactively tackling major challenges, such as inflation and the rising demand from inbound tourism, and we are looking for individuals who are eager to take on these challenges with us. ・You will be involved in the booking sector, which continues to show significant growth within the Commerce & Marketing division. ・As a small, elite team, individuals have significant discretion, allowing you to be involved in decision-making with a sense of speed. ・We foster an environment where motivated individuals are actively promoted, regardless of their tenure or years of experience. ・You will have the opportunity to engage in everything from strategic planning to execution and problem-solving at the core of each business. Position Details In this position, you will be assigned to work on a project-by-project basis. ・Project Management (PM/PMO tasks) ・Business Promotion Support (Data visualization and information organization using BI tools and AI) ・Support for organizational infrastructure development (e.g., management accounting, development project administration) ・Project support for businesses under the Life & Booking domain Examples: Strategic planning projects, online payment integration projects, and project management office (PMO) operations for development initiatives. Work Environment ・1 Senior Manager and 2 members. ・Age Range: 20s to 30s. ・Background: 100% new grads. ・Planning professional from the internet industry ・Hired with a management track in mind; currently leading key projects. Mandatory Qualifications: ・5+ years of professional experience in business ・Basic PC skills: Microsoft Word, Excel, and PowerPoint Desired Qualifications: Experience in consulting and project management within strategic domains. Experience in business planning and strategy formulation at an operating company. (Preferred) Bookkeeping (Preferred) Skills in building dashboards using DOMO or Tableau Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country. Proof of qualifications will be required by the time of the job offer. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. Rakuten Group, Inc. Homepage Link - Benefits: https://corp.rakuten.co.jp/careers/benefit/ - Recruitment Information: https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed - Rakuten Culture: https://corp.rakuten.co.jp/careers/culture/ #business #director #projectmanager #commerce #RakutenTravel

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Ecosystem Platform Supervisory Department (EPSD) develops scalable and reliable platforms that support the entire Rakuten Ecosystem globally, fostering a culture of ownership and data-driven decision-making.   Department Overview The Marketing Cloud Platform Department (MCPD) is seeking a dynamic and experienced Senior Software Engineer to lead our core ecosystem platforms. Our mission is to drive Rakuten’s marketing product strategy, execute product development, and ensure successful implementation. We empower Rakuten’s internal marketing teams by creating engaging, respectful, and cost-efficient marketing platforms that prioritize our customers. Leveraging the Rakuten Ecosystem, we offer comprehensive marketing solutions, including campaign management, multichannel communication, and personalization. As a team of over 150 experts across Japan, India, and Singapore, we pride ourselves on being a technology-driven organization that shares knowledge within the Rakuten Tech community. The Platform Engineering Section oversees all engineering work across the entire Software Development Life Cycle (SDLC) to support the continuous growth of our Marketing Cloud Platform. Our mission is to empower Rakuten group marketers to engage consumers sustainably, by leveraging various message delivery engines and the vast big data assets generated by one of Japan's largest internet services. To achieve this, our work spans multiple domains, including data engineering, distributed computing, microservice engineering, AI-powered innovative solutions, and occasionally even front-end UI engineering. Position: Why We Hire The Marketing Cloud Platform is continually expanding its scope, and we are actively seeking senior-level engineering talent to collaborate on upcoming company-wide strategic programs. This position requires mature technical expertise across various engineering domains and a strong collaborative mindset to effectively engage with stakeholders throughout the company. 　 Position Details The Senior Software Engineer will be responsible for executing the entire Software Development Life Cycle (SDLC). While specific assignments will depend on project situations, business focus, and individual candidate's technical backgrounds, successful candidates are expected to engage from the early stages of projects, including requirement analysis and architectural design. Furthermore, they will be involved in the latter stages of the SDLC, encompassing development, quality assurance, deployment, and DevOps/SRE. This role offers diverse opportunities to contribute across all stages of the SDLC. English fluency is mandatory while Japanese language is good to have. 　 Work Environment We have a diverse team composed of people from across the globe, distributed across multiple locations such as Tokyo, Singapore, and Bangalore. 　 Mandatory Qualifications: - 7+ years of professional experience in software development, with a significant focus on backend systems - Proven expertise in designing, developing, and deploying scalable microservices architectures - Strong proficiency in at least one modern programming language such as Java, Python, Go, or C# - Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences - Strong collaborative mindset and a proven ability to work effectively within a team environment - Solid understanding of software development best practices, including testing, code reviews, CI/CD, and version control (Git) - Coaching/mentoring, or team management experience 　 Desired Qualifications: - Hands-on experience with data engineering principles, including ETL processes, data warehousing, and working with large datasets - Extensive experience with distributed computing concepts and technologies (e.g., Hadoop, Spark, Kafka, Kubernetes) - Familiarity with various database technologies, including relational and NoSQL databases - Experience with public cloud platforms (e.g., AWS, Azure, GCP) and their relevant services for compute, storage, and data processing - Familiarity with multiple architectural patterns and design principles - Experience leading an engineering team, demonstrating proficiency in people management, project oversight, and cost management - Experience in the MarTech (Marketing Technology) industry #engineer #applicationsengineer #DataEngineer #technologyplatformdiv #Java #Python #Golang #Go Languages: English (Overall - 4 - Fluent)

Job Description: Department Overview The Marketing Cloud Platform Department (MCPD) is responsible for leading the strategic direction, development, and implementation of the company's marketing-related product portfolio. Our core mission is to empower Rakuten's internal marketing teams by providing engaging, respectful, and cost-efficient marketing platforms centered on customer needs. Position: Why We Hire The Marketing Cloud Platform is continually expanding its scope, and we are actively seeking senior-level engineering talent to collaborate on upcoming company-wide strategic programs. This position requires mature technical expertise across various engineering domains and a strong collaborative mindset to effectively engage with stakeholders throughout the company. 　 Position Details The Technical Lead will oversee and drive the execution of the full Software Development Life Cycle (SDLC). Responsibilities will vary based on project needs, business priorities, and the Technical Lead’s expertise, but the role requires active involvement from the earliest phases of initiatives, including requirements analysis, platform-wide architecture and solution design that spans multiple products and services, and technical decision-making. The Technical Lead will provide hands-on leadership through development, quality assurance, deployment, and ongoing DevOps/SRE activities, ensuring the delivery of scalable, reliable, and high-quality solutions across the platform. This position offers broad exposure and the opportunity to lead and contribute across all stages of the SDLC while guiding technical direction, architectural consistency, and best practices. English fluency is mandatory while Japanese language is good to have. 　 Work Environment We have a diverse team composed of people from across the globe, distributed across multiple locations such as Tokyo, Singapore, and Bangalore. 　 Mandatory Qualifications: - Strong proficiency in modern programming languages and frameworks, including Java; experience with React, PHP, and Python is a plus (7+ years). - Proven experience working with relational databases such as MySQL, with a solid understanding of data modeling, performance optimization, scalability, and reliability (7+ years). - Deep understanding of software engineering best practices, including automated testing strategies, code reviews, CI/CD pipelines, and (7+ years). - Professional software development experience, with strong expertise in designing, building, and leading scalable backend systems (7+ years). - Demonstrated experience leading platform-wide architecture and solution design that spans multiple products and services, including translating business requirements into high-level and detailed architectural designs. - Proven track record of leading the architecture, design, development, and production rollout of scalable and resilient microservices-based platforms. - Hands-on leadership experience with containerization and orchestration technologies, including Docker and Kubernetes, for deploying, operating, and scaling distributed systems in production environments. - In-depth knowledge of architectural patterns and software design principles, with the ability to define technical direction and apply these principles effectively to complex, real-world systems. - Demonstrated leadership and collaboration skills, including experience mentoring engineers and driving effective collaboration across cross-functional teams such as Product, QA, SRE, and Infrastructure. - Extensive experience leading end-to-end product troubleshooting and incident resolution, coordinating across SRE/Infrastructure, Platform/Middleware, Backend, and Frontend teams; accountable for the full lifecycle from triage and root-cause analysis to implementing fixes and driving preventive measures to ensure non-recurrence. - Excellent communication skills, with the ability to clearly articulate complex technical concepts and architectural decisions to both technical and non-technical stakeholders. - Demonstrated leadership and collaboration skills, with experience mentoring engineers and driving effective teamwork across cross-functional teams. 　 Desired Qualifications: - Hands-on experience with data engineering principles, including ETL processes, data warehousing, and working with large datasets. - Extensive experience with distributed computing concepts and technologies (e.g., Hadoop, Spark, Kafka, RabbitMQ, Redis.). - Familiarity with various database technologies, including relational and NoSQL databases. - Experience with public cloud platforms (e.g., AWS, Azure, GCP) and their relevant services for compute, storage, and data processing. - Experience leading an engineering team, demonstrating proficiency in people management, project oversight, and cost management. - Experience in the MarTech (Marketing Technology) industry. #engineer #applicationsengineer #DataEngineer #technologyplatformdiv #Java #Python #Golang #Go

Job Description: Business Overview The golf business unit within Rakuten Group's Commerce & Marketing Company operates Japan's largest golf course reservation platform, "Rakuten GORA," while also developing multifaceted services that shape the future of the golf industry. With the mission to "Bring happiness to both golf players and supporters" and "Pioneer a new future for golf through innovation," we actively diversify our business beyond reservations, expanding in both B2C and B2B domains. Regardless of whether they joined as new graduates or mid-career professionals, our diverse team members work together to drive business growth and revitalize the entire golf industry. Department Overview The Marketing Department's [Cross-Use & EC Group] aims to create customer experiences that make people think "Rakuten" when they think of golf, and carries out the following activities. Operation of "Rakuten GORA Golf Shop": Through the "Rakuten GORA Golf Shop" on Rakuten Ichiba, we sell golf equipment and share information to enrich users' golf lifestyles. Promotion of collaboration within the Rakuten Group: We strengthen cross-use with Rakuten's diverse services to enhance user convenience and deliver new golf experiences. Implementation of offline marketing initiatives: Through offline marketing activities such as events and promotions in partnership with external companies, we reach a broader audience of golfers. Position: Why We Hire To further invigorate Rakuten's golf ecosystem, centered around the golf course reservation service "Rakuten GORA," we are now recruiting new members who can contribute immediately. Specifically, we are looking for individuals who can help strengthen the operation of "Rakuten GORA Golf Shop," promote cross-use initiatives within and outside the Rakuten Group, accelerate offline marketing activities, and contribute to the further growth of our golf business. ・The appeal of discretionary rights and organizational culture Due to the small organizational size, each member has significant discretion and can participate in decision-making with a sense of speed. ・Career Steps (Getting Skills and Career Paths) You can gain broad experience across the entire marketing spectrum, from upstream to downstream. ・EC management By operating a store within Rakuten Ichiba, you can acquire e-commerce management know-how through store operations. ・Differentiation from competitors (this business × attractiveness utilizing Rakuten group resources) Leveraging the golfer data from Rakuten GORA and Rakuten Ichiba, Japan's largest platforms, enables unique marketing activities. Position Details In this position, you will drive multifaceted initiatives to maximize the number of loyal cross-users of Rakuten GORA and Rakuten Ichiba by planning and executing collaborative measures with internal and external partners. Even those without marketing expertise can acquire the necessary skills through post-employment training. Additionally, you can learn e-commerce management by operating a store within Rakuten Ichiba. ・Management of "Rakuten GORA Shop" ・ Promotion of cross-use with Rakuten Group services ・ Advancement of offline marketing activities with external companies ・ Other project-based tasks as assigned ・ Planning, development, and execution leadership of cross-use campaigns in collaboration with Rakuten Ichiba ・ Planning and execution leadership of tie-up initiatives with partner companies Work Environment Entire division: Approximately 150 members Marketing department: Approximately 20 Age range: Primarily 20s to 30s Ratio: New graduates (20%) / Mid-career hires (80%) ・Automobile manufacturer sales ・Staffing agency ・Securities company ・Promoted to leader within 5 years of joining and currently active as a manager candidate Mandatory Qualifications: ・Someone who can grasp customer/consumer psychology and emotions, and create business opportunities from latent needs ・Someone who can commit to results and realize impactful projects ・Someone with the vision to imagine and evolve the future of society, companies, and organizations, demonstrating leadership ・Experience in brand marketing at a corporation or marketing operations at an advertising agency ・Management communication skills Desired Qualifications: ・Work experience in the IT industry ・Golf lovers and golfers are especially welcome ・Work experience in the e-commerce industry ・Experience in the web marketing industry ・Work experience at a platform operator ・Problem-solving ability ・Project management skills ・Organizational management experience Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country. Proof of qualifications will be required by the time of the job offer. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required. Rakuten Group, Inc. Homepage Link ・ Benefits: https://corp.rakuten.co.jp/careers/benefit/ ・ Recruitment Information: https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed ・Rakuten Culture: https://corp.rakuten.co.jp/careers/culture/ #business #consultingsales #DigitalMarketing #commerce #RakutenGORA

Job Description: Business Overview The Golf Business, part of the Commerce & Marketing Company at Rakuten Group, operates "Rakuten GORA," one of the largest golf course reservation platforms in Japan. We are committed to pioneering the future of the golf industry through a diverse range of services. Guided by our mission to "make everyone who enjoys or supports golf happy" and to "pave the way for the future of golf through innovation," we are actively diversifying our business across both B2C and B2B sectors, moving beyond traditional reservation services. Our team, comprised of members with diverse backgrounds, works together to drive business growth and revitalize the golf industry as a whole.   Department Overview Rakuten GORA serves as a premier platform supporting the golfer's lifestyle, standing as one of Japan’s largest golf course reservation sites. Our approach to marketing goes far beyond simple ad operations. The core appeal of this role lies in the ability to lead marketing strategies at the heart of the business-leveraging Rakuten Group’s vast big data (Rakuten IDs) to drive data-driven strategies that influence golfer behavior and create entirely new golf experiences.   Position: Why We Hire Rakuten GORA is currently in a phase of significant business expansion. With the diversification of golf demand, our key priorities are enhancing engagement among existing users, acquiring new customer segments, and maximizing Customer Lifetime Value (LTV). We are seeking a high-impact, "ready-to-go" professional who can leverage their marketing expertise to drive initiatives with speed and agility. We are looking for a core team member who can fully utilize Rakuten Group’s extensive assets to lead the next stage of our service growth. Challenge on a Massive Scale: Gain access to behavioral data from millions of golfers, allowing you to design and execute large-scale, high-impact marketing initiatives. Strategic Scope Beyond Silos: Move beyond specific channels. You will build and execute strategies with a "holistic optimization" mindset, integrating Web marketing and CRM to drive KPIs across the entire service. Leverage the Rakuten Ecosystem: Create unique marketing initiatives that are impossible elsewhere by tapping into the powerful synergies of the Rakuten Group’s vast ecosystem. Rapid Decision-Making & Impact: Thrive in an environment where results are instantly measurable. Experience the direct impact of your hypotheses and actions as they translate into tangible business growth.   Position Details You will be responsible for formulating and driving marketing strategies to enhance the user experience on Rakuten GORA and maximize key metrics such as reservation volume and total user base. We do not expect expertise in every single area listed below; rather, we are looking for a candidate who understands the strategic value of these channels and can effectively integrate them into cohesive, execution-oriented strategies.   ・Web Marketing Strategy Formulation & Execution: Optimize advertising operations (Search, SNS, Display, etc.) and manage marketing budgets.   ・CRM & Retention Marketing: Develop and execute precision-targeted campaigns (e.g., email, app push notifications) leveraging Rakuten IDs. Design initiatives to boost user loyalty and re-engage inactive users.   ・Strategic Project Management: Go beyond specialized domains to identify core business challenges and lead cross-functional initiatives by collaborating with stakeholders in Product Development, Sales, and Corporate Planning.   Work Environment ・Total Headcount: 10 members (Senior Manager: 2 members Manager: 2 members) ・Age Range: Primarily in their 30s. ・Background: 20% New Graduates / 80% Mid-career hires.   We welcome talent from a wide range of industries. Our current team members come from diverse professional backgrounds, including automotive manufacturing and the education sector, proving that industry-specific experience is not a barrier to success here.    Case Study: A male employee in his early 30s joined us from the automotive industry in a Sales role. Within three years, he was promoted to Sales Leader, and he is currently serving as a Team Leader in the Marketing Department, demonstrating a clear path for professional growth and internal mobility.   Mandatory Qualifications: ・Practical Experience in Digital Marketing (3+ years): Proven experience in managing the end-to-end process-from strategy formulation to execution-in at least one of the following areas: Web advertising (Search, Display, SNS, etc.), SEO, Affiliate marketing, or CRM (email marketing, app push notifications, etc.). ・Data-Driven Decision-Making: ・Ability to conduct current-state analysis, identify issues, and validate hypotheses based on quantitative data using tools such as Google Analytics, other analytical platforms, or internal databases. ・Strong ability to drive projects toward achieving business KPIs. Business-Level Logical Thinking: Ability to structure complex issues, prioritize tasks effectively, and derive actionable solutions even in ambiguous or uncertain business environments. Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo   Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country. Proof of qualifications will be required by the time of the job offer. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.   Rakuten Group, Inc. Homepage Link ・Benefits: https://corp.rakuten.co.jp/careers/benefit/ ・Recruitment Information: https://corp.rakuten.co.jp/careers/information/ * Employment type is detailed ・Rakuten Culture: https://corp.rakuten.co.jp/careers/culture/ #business #DigitalMarketing #CRM #commerce  #RakutenGORA

Job Description: Business Overview When people think of Rakuten, they often think of services such as Rakuten Ichiba, Rakuten Books, and Rakuten Fashion. Behind the order is a sophisticated logistics platform that manages inventory, fulfillment, shipping, delivery tracking, and customer notifications. The EC Logistics Development Department builds and operates the mission-critical systems that power these logistics services. Every package delivered to a customer depends on the reliability and performance of the platforms we develop. Department Overview The EC Logistics Development Department develops and operates the systems that support Rakuten’s logistics ecosystem. Our systems power warehouse operations across Japan, enabling inventory management, receiving, shipping, fulfillment, delivery scheduling, shipment tracking, and customer notifications. We also support Rakuten Super Logistics (RSL), providing logistics services for Rakuten merchants and helping them deliver products efficiently to customers. Our platforms are business-critical. If our systems become unavailable, warehouse operations stop and customer deliveries are impacted. As a result, reliability, scalability, and operational excellence are at the core of everything we build. As a software engineer on our team, you’ll solve challenging distributed systems problems while building highly available backend services that support millions of customers and merchants across Rakuten’s e-commerce platform. Our mission is to transform logistics through technology by delivering fast, reliable, and seamless shopping experiences. We strive to: ・Deliver the right product to the right customer, at the right place and time. ・Build reliable logistics platforms that provide exceptional customer experiences. ・Enable merchants to grow their businesses through efficient logistics services. ・Continuously innovate and expand Rakuten’s logistics platform. We are looking for a passionate Java Software Engineer to build high-performance, scalable backend systems powering Rakuten’s logistics platform. You’ll work on large-scale distributed systems responsible for critical business operations while collaborating closely with platform engineers, architects, product managers, and operations teams. This role offers opportunities to solve complex engineering challenges involving scalability, reliability, performance optimization, cloud infrastructure, and system architecture. Position: Why We Hire We're expanding our team to meet the growing demands of our innovative projects and to further strengthen our commitment to delivering exceptional solutions to our customers. Position Details You’ll have the opportunity to: ・Build mission-critical systems that directly support one of Japan’s largest e-commerce platforms. ・Design and develop highly scalable backend services. ・Solve challenging distributed systems and performance problems. ・Work with modern cloud-native technologies. ・Influence technical design and architecture. ・Collaborate with experienced engineers across multiple platform teams. ・Take ownership of services from design through production operations. ・Design, develop, and maintain scalable backend services using Java. ・Design reliable and highly available distributed systems. ・Improve system performance, scalability, and operational efficiency. ・Collaborate with platform and framework teams to improve developer productivity. ・Participate in architecture discussions and technical design reviews. ・Monitor production systems and contribute to incident response and continuous improvement. ・Write clean, maintainable, well-tested production code. ・Contribute to engineering best practices. Mandatory Qualifications: ・More than 6 years of professional Java development experience. ・Deep expertise in Java, Micronaut, and modern backend development. ・Proven track record designing and delivering production-grade RESTful APIs and/or gRPC services (Protocol Buffers). ・Proven experience designing, building, and operating microservice architectures at scale. ・Proven production experience designing event-driven systems with Kafka, including partitioning strategies, consumer group management, and failure handling. ・Deep experience building and operating scalable, highly available distributed systems. ・Hands-on production experience with reactive programming (Reactor, RxJava, etc.). ・Experience diagnosing and resolving distributed systems failures in production. ・Production experience deploying, scaling, and operating services on Kubernetes. ・Experience developing cloud-native applications on Kubernetes and private cloud platforms; AWS exposure is a plus. ・Experience with CI/CD pipelines and Git. ・Experience with capacity planning and performance tuning at scale. ・Strong understanding of software architecture principles and design patterns. ・Experience leading technical design reviews and making architectural decisions. ・Deep experience with relational and NoSQL databases (MySQL, Oracle, or Couchbase), including query optimization, schema design, and performance tuning. ・Experience with Redis for caching and session management. ・Java ・Kotlin (Gradle scripts and tooling) ・Micronaut ・Kubernetes ・Docker ・Kafka ・gRPC / Protocol Buffers ・REST APIs ・MySQL / Oracle / Couchbase ・Redis ・Gradle ・Git ・CI/CD (Jenkins) ・Elastic / Kibana Desired Qualifications: ・Experience working in Agile/Scrum teams. ・Experience with monitoring and observability tools such as Elastic/Kibana, Prometheus, or Grafana. ・Experience working on large-scale, high-traffic, mission-critical backend systems. ・Experience working in a globally distributed engineering team. ・Comfort working with AI-powered developer tools (coding assistants, internal chatbots, etc.). ・Excellent problem-solving and communication skills. Other Information: Additional information on Location Rakuten Crimson House (Head office) Additional information on English Qualification Proficient in English #engineer #logistics #SCM #applicationsengineer #commerce #Java

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Telecom Business Application Supervisory Department (TBASD) develops and maintains a unified, high-quality Business Support System (BSS) for Rakuten Mobile. We deliver agile, scalable solutions across the customer lifecycle and continuously enhance system performance through close collaboration with stakeholders. Department Overview At BSS Development Department (BSDD), we are managing and evolving the Business Support Systems (BSS) platform, a critical backbone of Rakuten Mobile services. The main functions that BSS provides are: end-customer touchpoints (front-ends, mobile applications for onboarding and for plan management), billing and integration with the core systems of Rakuten Mobile. Just as Rakuten Mobile has disrupted the mobile industry, we're committed to delivering exceptional value to our business partners and end customers by seamlessly leveraging the wide Rakuten Ecosystem. With a long history of software engineering as a service company providing social infrastructure, we value the speed and quality of our delivery to maximize customer satisfaction. Our mission is to provide a unified BSS platform that spans across the different business lines of our telecommunication businesses. Having just finished the initial build-up phase of the platform, we are actively looking for talented individuals to make our organization and platforms stronger with teams spanning Japan, India, China, and Singapore. Position: Why We Hire The department is responsible for the following core domains: ・Customer-facing frontend applications and mobile apps (onboarding, plan management, My Rakuten Mobile) ・Billing and charge management systems ・Order management and provisioning workflows ・Integration layers connecting BSS with Rakuten Mobile's core network and third-party systems  With the BSS platform now entering a sustained growth and optimization phase, we are expanding our team of engineers who can take deep technical ownership of customer-facing frontend applications. As user expectations and UI complexity grow, we need Senior Frontend Engineers who can independently drive the design and delivery of sophisticated frontend features, elevate interface quality across the team, and serve as technical anchors in cross-functional squads. This role is central to ensuring the usability, performance, and reliability of applications used by millions of Rakuten Mobile subscribers. Position Details ・Design, develop, and maintain high-performance, production-grade frontend applications for BSS platform domains including subscriber self-service portals, onboarding flows, plan management, and internal operational tools ・Lead technical design (HLD/LLD) for new UI features and system enhancements, ensuring alignment with platform architecture and UX standards ・Conduct thorough code reviews and uphold engineering quality across the team ・Collaborate closely with product managers, UX/UI designers, QA engineers, backend engineers, and counterpart teams across global offices to deliver end-to-end features ・Diagnose and resolve complex frontend production issues, contributing to root cause analysis and long-term systemic fixes ・Mentor junior and mid-level engineers through design reviews, pair programming, and technical guidance ・Contribute to CI/CD pipeline improvements, frontend observability tooling, and DevOps best practices ・Participate in cross-team architecture discussions and help drive platform-level frontend technical decisions ・Champion accessibility, responsive design, and cross-browser compatibility standards across the team Work Environment ・Global distributed team across Japan, India, China, and Singapore ・Agile/Scrum development with two-week sprint cycles ・English as the primary working language for documentation, design discussions, and cross-site communication ・Modern tech stack: React/TypeScript-based single-page applications, containerized on Kubernetes, deployed on cloud infrastructure ・Strong emphasis on engineering craftsmanship: code review culture, automated testing, and continuous delivery Mandatory Qualifications: ・5+ years of frontend software development experience delivering large-scale production web applications ・Strong proficiency in React and TypeScript; deep understanding of component architecture, state management, and rendering performance ・Proven experience designing and consuming RESTful APIs and integrating with microservice backends ・Solid command of modern CSS (CSS Modules, styled-components, or equivalent) and responsive/accessible design principles ・Experience with frontend testing strategies: unit testing (Jest, Vitest), integration testing, and E2E testing (Playwright, Cypress, or equivalent) ・Hands-on experience with build tooling and CI/CD pipelines (Webpack, Vite, or equivalent; GitHub Actions or equivalent) ・Ability to independently lead technical design (HLD/LLD) and communicate design decisions to cross-functional stakeholders ・Business Level English (TOEIC 800 or above, or equivalent qualification) Desired Qualifications: ・Experience in telecommunications, BSS/OSS systems, or related domains (billing portals, order tracking, CRM UIs, or provisioning dashboards) ・Familiarity with micro-frontend architecture and module federation ・Experience with server-side rendering or static site generation (Next.js or equivalent) ・Track record of mentoring engineers and driving frontend quality improvement initiatives within a team ・Exposure to frontend observability tooling (Datadog RUM, Sentry, or equivalent) ・Experience working with design systems and contributing to shared component libraries ・Familiarity with GraphQL or BFF (Backend for Frontend) patterns ・Experience in agile environments with globally distributed teams #engineer #frontendengineer #webdeveloper #technologyplatformdiv #RakutenMobile #JavaScript

Job Description: Business Overview Rakuten Group's basic management philosophy is to "empower people and society through innovation". We provide more than 70 diverse services, including EC services such as shopping malls and travel booking sites, financial services such as online banking, and media services and professional sports, to more than 100 million customers in Japan alone (more than 2 billion globally), covering a wide range of people's life scenes. At the same time, we are building a strong business model based on the "Rakuten Ecosystem" that organically links customers and various services. As a member of the Rakuten Group's FinTech Group Company, we at Rakuten Payment, Inc. are developing businesses centered on settlement services such as Rakuten Pay, Rakuten Edy, and Point Partner Business, as well as marketing solutions. With the power of technology, we aim to create a world where anyone can enjoy the same value no matter where they are. As the digital sphere of society rapidly expands, we want to connect the Internet and the real world more seamlessly, so that everyone can use technology to lead a safe, secure, and more comfortable daily life. In order to achieve such a society, we would like to face the various problems that people are facing and move forward together to the next stage. Department Overview With the strength of the Rakuten Point market, which has surpassed 5 trillion yen in total issuance, we are building the "Rakuten Economic Circle" through service collaboration with Rakuten Group companies and the introduction of cashless settlement services in real stores, which are growing at an accelerated pace. Our settlement services can be used at approximately 6 million online and offline locations, including supermarkets, convenience stores, and shopping malls nationwide, as well as at approximately 1 million locations where traffic-related e-money can be used, and the number of locations where this service can be used is continuing to expand. This System Division handles everything from system service planning related to payment services, planning and implementation related to UI/UX, basic and detailed system design, coding, testing, and operation. As the service expands, you will be able to experience the planning, development, and operation of a very large-scale system. In addition, you will be able to improve our services by directly listening to the voices of our customers. You will be in charge of development and maintenance of an electronic money service called Rakuten Cash, which is used in various situations such as the Rakuten Pay app and Rakuten Ichiba. It is a position that requires a wide range of excellent skills such as service level, performance requirements, quality requirements, large-capacity data manipulation and other system linkage, understanding the complicated and difficult business logic peculiar to financial services. You can make a solid leap as an application engineer. Especially, those who are motivated and can improve their skills to engineer leaders. In addition, there are career paths that specialize in technology as specialists such as architects, or career paths as managers such as project leaders. Position: Position Details ・ Design and development of business logic such as API and batch processing ・ Design and development of business flow / business screen, etc. ・ System maintenance and operation ・ Leading the engineer organization ・ Rakuten's many platforms and infrastructure-related application windows ・ Formulation of technical guidelines, technical reviews, training of next-generation engineers (as an engineer leader) ・ Finding issues and promoting improvement activities in the team Work Environment ・ The age of the people in the organization is about 20s and 40s. ・ Employee Background: There are many people who have experience in developing Web services and business systems. ・ Development Environment: Linux, MySQL Java, PHP Docker K8s, Google Air Flow Mandatory Qualifications: ・ Implementation experience in Java (5 years or more) ・ Experience in designing and implementing open systems (more than 5 years) ・ Knowledge and experience regarding databases and system infrastructure ・ English (Business Level or level to read technical materials and respond to emails and chats) Desired Qualifications: ・ Experience in developing and operating mission-critical systems ・ Experience in developing and operating services for consumers ・ Experience in developing large-scale, large-capacity systems ・ Curiosity and challenge spirit for new services and technologies ・ Knowledge about payment and points ・ Knowledge and experience regarding microservice architecture ・ Japanese (Conversational level is preferred) Other Information: Additional information on Location T-Building HAKATA EAST Additional information on Secondment You will be transferred from Rakuten Group, Inc. to Rakuten Edy, Inc #engineer #applicationsengineer #fintechgroup #RakutenEdy #Java #RakutenPayment Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 2 - Intermediate)

Job Description: Business Overview With over 14 million accounts, Rakuten Bank is the largest internet bank in Japan. 　 Department Overview The Rakuten Bank Data Intelligence Department was established in 2017 and aims to strategically utilize our data. We are supporting decision-making such as strategy planning, marketing measures, investment, and credit administration by analyzing big data owned by Rakuten Bank and Rakuten Group. Our mission is to contribute to improving profitability and operational efficiency through these activities. We do more than just aggregate data. Recently, we have been focusing on AI development. Some of our models and algorithms have been built based on machine learning and are utilized for predicting things such as exchange rates and incoming customer calls. At the same time, we also have a mission to foster an analytical culture that enables Rakuten Bank to grow as a data-driven organization. We are the department that leads the company from the perspective of data utilization. Why We Hire We are looking for personnel who are good at data processing for advanced data analysis, promoting AI development, and strengthening data analysis platforms for all of Rakuten Bank. In addition to AI development and data analysis, it is possible to gain a wide range of experience including data infrastructure design, use of in-house application development tools, and organizing study sessions. 　 Position Details Responsibilities • Build prediction / evaluation models: We mainly build models based on machine learning. These models are now used in various situations of banking, such as asset management and the prediction of email opening rates and incoming queries for our call centers. • Development of data infrastructure / fostering a culture of data analysis: We are preparing an environment where every department can use cross-sectional data. For this we are developing a database for analysis and introducing BI tools in-house. We organize study sessions and actively promote the sharing of knowledge. • Service planning and proposals based on data analysis: We perform multifaceted analyses using Rakuten Bank, Rakuten Group, and external data. In addition to we support front office decision-making, and plan and propose new services based on analysis results. Stakeholders We have the opportunity to interact with various departments within the company, such as the Sales (retail/corporate), Account Management, and Customer Center. In addition, we are collaborating and actively discussing data utilization with group companies such as Rakuten Group and Rakuten Card. Mandatory Qualifications: • 5+ years hands-on experience with building and operating machine learning models • 5+ years experience building machine learning models using Python • Experience with processing large-scale data over hundreds of millions of records across multiple tables • Experience with building machine learning models in a Linux environment • Knowledge of statistics (probability, normal distribution, Bayesian inference, multiple regression analysis, etc.) • Mathematical knowledge (calculus, linear algebra, etc.) • Business experience with designing on public cloud  (AWS, Microsoft Azure, etc.) • Communication skills that allow you to listen to and understand the other person’s story and convey your thoughts in an easy-to-understand manner • Logical thinking that can make decisions efficiently and rationally • Interest in the latest technology 　 Desired Qualifications: • Business experience in the banking industry (data analysis, marketing, development, etc.) • Experience with large-scale web application development • Experience with web access data analysis • Experience with BI tool usage (Tableau, Power BI, Data Portal, etc.) • Experience with Model development with Auto ML Tool • Experience with large-scale data processing (ETL / ELT) Additional Information on Location Tokyo (Shinagawa) 　 Additional Information on Secondment This position will be employed by Rakuten Group, Inc. and seconded to Rakuten Bank, Ltd. ※ For more information, please refer to the links below:   ----------------------------------------------------------------------------   ▼ About Company    ・ History of the Rakuten Brand       ・ Rakuten Group as a Global Company   ・ Giving Back to Society     ▼ Latest Company News    ・ Press Release   ・ Investor Relations     ▼ Video Links   ・ Other Rakuten Group Activities     ▼ Conditions of Employment   ・ Rakuten Group Employee Benefits   ---------------------------------------------------------------------------- #engineer #applicationsengineer   #fintechgroup   #RakutenBank   #Python Languages: Japanese (Overall - 4 - Fluent)

Job Description: Business Overview Ad & Media Company provides advertising and marketing services, including digital advertising, research, and influencer business. Its appeal lies in its ability to offer end-to-end solutions for all aspects of marketing, from upstream strategy formulation to downstream execution such as ad operations, performance measurement, and data analysis. Marketing-related businesses include "Rakuten Marketing / LinkShare," which provides general digital marketing solutions, "Rakuten Data Marketing," which offers marketing solutions utilizing Rakuten's big data, and "Rakuten Insight," which provides marketing research services, among other wide-ranging marketing businesses. This environment allows you to place yourself in an organization that forms the core of Rakuten Group, leading to your personal growth and career advancement. Department Overview In today's world, where people's lifestyles and values are diversifying, the challenges in marketing research are becoming increasingly sophisticated and complex. To address these changes and derive deeper, more fundamental insights, we leverage over 100 million pieces of big data connected through the common ID of the Rakuten Group. Our mission is to provide new value across the entire marketing process for our customers. Within the Rakuten Group, there is growing anticipation for new data businesses that utilize our unique and vast data assets. In December 2024, we will implement an organizational restructuring that integrates Rakuten Insight, Inc., Rakuten Insight Global, Inc., and the Super Mini Job business, establishing a more robust synergy creation system for data utilization. Under this system, we aim to further accelerate the use of AI technology, automate and enhance data analysis, provide real-time insights, and improve the quality of decision-making support. Our goal is to create new value that brings innovation to companies' marketing activities. The Ad & Media Solutions Department provides problem-solving marketing support to a diverse range of clients, including advertising agencies and media companies, by leveraging marketing research, AI technology, and the extensive data assets held by Rakuten. The department is composed of several specialized groups responsible for developing data-driven decision-making products, designing and promoting services such as advertising effectiveness measurement and brand lift studies, building and operating data-related operations, and planning and delivering marketing research for both domestic and international markets. Working in collaboration with these specialized groups, Marketing Research Consultants (Sales) deeply understand clients' marketing challenges and provide optimal solutions. This department offers the opportunity to engage in proposals and solutions for complex and advanced issues that go beyond traditional marketing research. Position: Why We Hire In recent years, the importance of data utilization in business has increased dramatically, and data-driven decision-making is now required in all aspects of corporate activities. In this environment, we aim to contribute to our clients' business growth and lead Rakuten Insight's data business by delivering innovative products that leverage the vast and diverse data assets held by the Rakuten Group, going beyond traditional data processing and analysis. We play a crucial role in leading the delivery of data products, ensuring their quality, stability, and scalability. By leveraging our advanced expertise in data processing and utilization, we meet the expectations of both internal and external clients through the rapid and reliable delivery of products. We are looking for team members who can maximize the value of our products by deeply understanding business challenges and integrating data with technology, not just implementing and delivering technology. We seek individuals who are eager to create new value in various areas, including data engineering, BI development, technical project management, operational design, and product co-creation. Position Details We are seeking Data Engineers/Data Analysts for our Data Solutions business. You will play a crucial role in supporting decision-making through data utilization projects commissioned by internal and external Rakuten clients. This includes organizing data specifications, extracting and aggregating data, building BI tools, and creating analytical reports. Additionally, you will have the opportunity to engage in a wide range of tasks, including product development utilizing the extensive data assets held by the Rakuten Group. Responsibilities - Utilize the extensive data assets within the Rakuten Group to support decision-making and new business development for both internal and external clients. - Extract and aggregate data using SQL. - Propose and build BI tools. - Create analytical reports using BI tools. Job Satisfaction You will have the opportunity to design and execute value creation processes by leveraging Rakuten's unique and extensive data assets. Additionally, you will be involved in decision-making across various industries, including major business companies, advertising agencies, and consulting firms. Work Environment Currently, our team consists of 7 members, each leveraging their expertise and skills in areas such as data processing and BI development. Our clients include various Rakuten Group businesses, external business companies such as manufacturers, and advertising agencies. After joining our team, you will have access to a wide range of career paths to help you build and grow your career from a long-term perspective. - Data Processing Expert: You can deepen your expertise and grow into a "Data Product Specialist" who leads the entire process from product design to delivery and operational improvement, becoming a trusted resource both internally and externally. - Co-Creator of Data Products: This career path allows you to leverage your technical expertise while understanding business challenges and needs, leading the planning and development of new products as a "Product Co-Creator." As a bridge between business and technology, you will enhance your stakeholder coordination and project management skills, directly contributing to maximizing business value through data utilization. The majority of ourteam members joined Rakuten Insight as mid-career hires. Many initially built their careers as Marketing Researchers or Directors responsible for collecting survey data and then transitioned to Data Engineer/Data Analyst roles to broaden their career horizons. Additionally, we have team members who gained experience in BI development and data analysis at companies engaged in data business and were attracted to the extensive data assets held by the Rakuten Group. Mandatory Qualifications: - Over 3 years of experience in big data processing using Python or similar languages - More than 1 year of practical experience in data aggregation and analysis using BI tools such as Tableau - Ability to clearly define requirements for big data aggregation and analysis and drive projects forward Ideal Candidate Profile - Effective communication skills with internal and external stakeholders - Eager to understand the various big data assets within the Rakuten Group and drive new challenges with a sense of urgency - Self-motivated to learn new information and knowledge in emerging fields and capable of producing outputs - Able to view difficult challenges as opportunities for growth and take positive action - Motivated to actively utilize AI to improve work efficiency and the quality of outputs - Highly interested and sensitive to technology, trends, and news Desired Qualifications: - Practical experience in improving work efficiency using programming languages such as Python - Experience in optimizing data processing using AI 　 Others Information: Additional information on Location Futako Tamagawa Rise Office 2-21-1 Tamagawa, Setagaya-ku, Tokyo Additional information on Secondment Seconded to Rakuten Insight, Inc. 　　 Additional information on English Qualification English Requirement: Yes *TOEIC, TOEFL, IELTS, etc. *Details will be provided if you proceed to the selection process. 　 #business #datascientist #commerce #RakutenInsight Languages: English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Job Description: Business Overview The Technology Platforms Division (TPD) drives the growth of Rakuten's ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships. Within TPD, the Cloud Platform Supervisory Department (CPSD) develops and manages Rakuten's state-of-the-art cloud platform, empowering global scalability and accelerating innovation across its diverse business units. Department Overview The Cloud Management Department (CMD) leads Rakuten’s unified cloud infrastructure strategy by providing governance and essential tools to ensure seamless operation and high satisfaction among service providers and users. As the central point for strategy, planning, and process governance, we manage the cloud product portfolio, budgeting, quality, and security. Furthermore, we empower cross-departmental success through robust cloud foundation and management solutions. The Cloud Strategy Office develops financial intelligence, governance, and decision-support products for internal-cloud service providers and private- and public-cloud buyers. We help stakeholders improve cost, pricing, investment, quality, and multi-cloud strategy through reliable data products and strong financial partnership. Position: Why We Hire The Cloud Strategy Office is expanding into a production financial platform that supports internal-cloud service providers and cloud buyers. The roadmap includes budget and forecasts simulation, internal unit-price analysis, automated reports, depreciation and asset detail, vendor-cost detail, anomaly tracking, and multi-cloud usage and cost data. We need a hands-on senior engineer who can build the backend, make integrations reliable, and own engineering quality as AI-assisted delivery increases. This person will ensure that plausible but incorrect changes are detected and corrected before they create financial, security, or reliability risk. Position Details ・ Build, modify, test, and operate production backend services and APIs in Python ・ Own integrations with source systems, including interface contracts, authentication, reliable ingestion, validation, and failure handling ・ Act as the technical lead and quality authority for the engineering work while remaining an individual contributor with no people-management responsibility ・ Review human-written and AI-generated changes, identify plausible but incorrect behavior, and make or guide the necessary corrections ・ Keep technical debt low through simple architecture, clear boundaries, automated tests, refactoring, documentation, and removal of obsolete paths ・ Own CI/CD and automated quality controls, including code review automation, testing, dependency and container controls, and secure delivery practices ・ Improve reliability, performance, observability, incident response, and recovery as the platform and user base scale ・ Work closely with the Financial Data & Analytics Engineer to provide trustworthy source data and stable product boundaries for business data modelling ・ Deliver roadmap capabilities with finance specialists, internal-cloud service providers, the Cloud Center of Excellence, data specialists, and internal-cloud buyers ・ Use English for cross-functional communication, documentation, technical review, and decision records Work Environment You will join a newly formed, small cross-functional team in the Cloud Strategy Office. The team combines engineering and finance expertise and works directly with the people who provide and buy Rakuten’s internal and public-cloud services. This role reports to the hiring manager and leads technical standards without line-management authority. The current environment includes Python, SQL, Flask, BigQuery, Google Cloud Storage, Parquet, DuckDB, HTML, CSS, JavaScript, Cloud Run, Cloud Run Jobs, Docker, Terraform, Jenkins, pytest, Ruff, mypy, and AI-assisted development tools. Candidates do not need prior experience with every named tool, but they must be able to become productive in this environment quickly. Mandatory Qualifications: ・ 6 or more years of relevant professional software-engineering experience ・ Advanced hands-on Python backend engineering experience in production systems ・ Experience designing and operating system integrations, APIs, data contracts, or reliable ingestion boundaries ・ Strong engineering judgment demonstrated through production code review, testing, incident analysis, and maintainability decisions ・ Experience with CI/CD, automated testing, observability, and production reliability ・ Applied security experience, such as secure defaults, dependency and container controls, IAM discipline, vulnerability remediation, or automated guardrails ・ Practical use of AI coding tools, including evidence of detecting and correcting flawed AI-generated code or designs ・ Evidence of changing engineering approaches when tools, risks, evidence, or requirements changed ・ Ability to explain technical tradeoffs and work effectively with engineering, finance, and business stakeholders ・ Business-level English - TOEIC score 800 above or possess equivalent abilities Desired Qualifications: ・ Experience with cloud services such as GCP with BigQuery, Cloud Storage, Cloud Run, IAM, or IAP ・ Experience building on on-premise infrastructure ・ Experience with Flask, DuckDB, Parquet, Terraform, Jenkins, Docker, or comparable technologies ・ Experience building financial, analytics, reporting, or other data-intensive products ・ Strong SQL and data-pipeline experience ・ Relevant cloud, security, or reliability certification ・ Business-level Japanese #engineer #applicationsengineer #technologyplatformdiv Languages: English (Overall - 3 - Advanced)

Job Description: Business Overview Rakuten Group is a global innovation company operating more than 70 services, including Japan's largest e-commerce platform, Rakuten Ichiba, as well as fintech, mobile, and digital content services. Under the mission of "Empowering People and Society through Innovation," Rakuten continues to expand its businesses both domestically and internationally. Department Overview Life & Leisure Service Development Department (LLSD) is the department within Rakuten Group responsible for developing and operating services in the lifestyle domain, with a focus on automotive-related services. Centered on Rakuten Car, the team is committed to enhancing user experience and driving business growth. The Car Frontend Engineering Group is responsible for all frontend development for Rakuten Car services. The team is currently transitioning its tech stack to be centered on Vue / Nuxt, and is actively working to establish a development model where the frontend team can deploy independently to production. In close collaboration with Design, PM, and Backend teams, the group aims to improve both service quality and development efficiency. Position: Why We Hire Rakuten Car is currently transitioning toward a frontend development model centered on Vue / Nuxt, while also building an environment in which the frontend team can deploy independently to production. To support this transformation, we are looking for a professional with hands-on frontend development experience who can work closely with the Tech Lead to drive development, support team operations, and coordinate across stakeholders. This position is expected to lead team operations and strengthen the frontend development structure based on strong technical understanding of the frontend domain. Position Details As a Frontend Engineer for the Rakuten Car frontend group, you will be responsible for driving frontend development, supporting team operations, and coordinating with stakeholders. Working closely with the Tech Lead, you will help build a frontend-led development model and improve the team's overall productivity and quality. ・ Drive frontend development initiatives centered on Vue / Nuxt ・ Work with the Tech Lead to improve the development structure and optimize role allocation ・ Support the transition toward a frontend-led production deployment model ・ Coordinate and align requirements with cross-functional teams including Design, PM, and Backend ・ Define and improve development workflows, release operations, and quality improvement processes ・ Support quality improvement through code reviews and design reviews ・ Support technical decision-making and help organize team-level issues ・ Support member growth and development ・ In the future, participate in evaluation, hiring, and team building Work Environment ・ The frontend group consists of 5 members: 3 frontend engineers and 2 UI/UX designers ・ The team works closely with cross-functional stakeholders including frontend engineers, UI/UX designers, PMs, and backend engineers ・ The primary tech stack is Vue.js / Nuxt.js, TypeScript, JavaScript, and HTML / CSS ・ The backend is mainly built with Java ・ The team is currently transitioning from an HTML delivery model to a frontend-led production deployment structure Mandatory Qualifications: ・ More than 5 years of hands-on frontend development experience ・ Experience developing web services using Vue.js / Nuxt.js ・ Professional experience with JavaScript / TypeScript, HTML, and CSS ・ Experience in web service development including REST API integration ・ Experience in frontend code review, architecture design, and quality improvement ・ Experience improving development workflows and release operations ・ Experience driving development in collaboration with Tech Leads and cross-functional teams such as Design, PM, and Backend Desired Qualifications: ・ Experience building and maintaining frontend deployment infrastructure and CI/CD pipelines ・ Experience collaborating with Java backend teams ・ Experience leading or driving the transition to a frontend-led development model ・ Experience managing an engineering team ・ Experience in goal setting, hiring, mentoring, and performance evaluation Other Information: Additional information on Location Rakuten Crimson House (Head office) #engineer #frontendengineer #webdeveloper #technologymanagement #commerce #RakutenCar #JavaScript Languages: English (Speaking - 2 - Intermediate), Japanese (Speaking - 3 - Advanced)