Serve Robotics

At Serve Robotics , we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. Responsibilities Design, develop, test, and maintain robotics middleware and application frameworks using modern C++ on embedded Linux. Own significant platform components from technical design and implementation through validation, deployment, and operation across Serve’s robot fleet. Partner with software teams using the robot platform to identify reliability, performance, and developer experience problems and deliver reusable solutions. Collaborate with Autonomy and Systems Engineering on risk assessments, failure analysis, fault-handling strategies, and software architecture. Translate system-level safety and reliability requirements into software behavior, interfaces, and verification strategies. Develop instrumentation, benchmarks, logging, tracing, and fleet-level metrics to measure and improve software performance, reliability, and system health. Diagnose and resolve complex system-level issues involving concurrency, scheduling, interprocess communication, networking, and constrained compute resources. Evaluate technical tradeoffs and contribute to architectural decisions that improve the scalability, maintainability, and reliability of the robotics platform. Lead technical design and code reviews and contribute to engineering standards, development practices, and technical documentation. Provide technical guidance and mentorship to other engineers through design discussions, problem solving, and knowledge sharing. Qualifications Bachelor’s degree in Computer Science, Robotics, Computer Engineering, Electrical Engineering, or a related technical discipline, or equivalent practical experience. 5+ years of professional software engineering experience, including significant experience developing production software in modern C++ (C++17 and newer). Experience developing and debugging systems software in embedded Linux environments. Strong understanding of multithreaded programming, concurrency, synchronization, interprocess communication, and systems-level software development. Experience designing software for latency-sensitive, safety-related, real-time, or high-reliability systems. Experience profiling and optimizing embedded software for performance, reliability, and resource utilization. Experience independently owning complex software components through design, implementation, testing, and deployment. Strong troubleshooting and problem-solving skills with demonstrated ability to diagnose complex issues across software and hardware boundaries. Strong written and verbal communication skills and the ability to collaborate effectively across software, systems, and hardware engineering teams. What Makes You Stand Out Experience developing middleware for robotics, autonomous vehicles, or similar complex systems. Experience developing and deploying production software on NVIDIA Jetson or similar embedded computing platforms. Knowledge of Linux internals, scheduling, resource management, device interfaces, and interprocess communication mechanisms. Experience with fault-tolerant architecture, failure-mode analysis, functional safety, or safety-related software development. Experience with distributed systems, networking, RPC frameworks, or serialization technologies such as Protocol Buffers, FlatBuffers, or Cap’n Proto. Experience developing telemetry, observability, health monitoring, or diagnostic capabilities for robotics or distributed device fleets. Experience integrating software with sensors, embedded hardware, or other robotic system components. Additional Information: This role works across multiple engineering disciplines and balances hands-on software development with systems-level problem solving, technical design, and cross-functional collaboration. The position may occasionally require access to robotics hardware or onsite participation in integration, testing, troubleshooting, or validation activities.

At Serve Robotics , we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Senior Corporate Strategist is the analytical engine behind Serve's enterprise partnerships and many of our core internal strategic decisions. The role produces the research, models, and materials that make a decision or partnership case credible to a counterparty's deal team, and independently owns discrete workstreams on questions such as market entry and city sequencing, build-versus-buy-versus-partner, competitive positioning, etc. The role independently frames open-ended questions, builds rigorous analyses, and turns findings into the meeting briefs, decks/models and recommendations that help leadership make decisions and win consequential deals. The position creates value by turning messy inputs - public filings, earnings calls, industry reports, expert conversations, Serve's operating data, partner information, and internal technical context - into a defensible point of view and a compelling story (i.e. this role needs to be able to synthesize data, identify opportunities, and develop pithy and compelling pitch). This position supports enterprise and new-vertical opportunities, robotics, data and teleoperation offerings, autonomy adjacencies, and other net-new bets, plus cross-functional strategic inquiries from the broader company. JOB DUTIES Run deep-dive research on target enterprises and markets, covering business model, cost structure, competitive pressures, existing partnerships, technology roadmap, procurement dynamics, and stated strategy. Build market sizing, pricing, cost-to-serve, unit economics, and scenario models from scratch. Build exceptional strategy decks end to end: frame the argument, develop the storyline, select the evidence, and create the charts and slides that make a complex opportunity persuasive to a senior audience. Be equally comfortable producing a three-page partner proposal, a board-level decision slide, or a detailed analytical appendix. Own discrete workstreams on internal strategic questions, including market entry and city sequencing, build-versus-buy-versus-partner analysis, competitive positioning, and capital allocation tradeoffs. Synthesize messy inputs such as public filings, earnings calls, industry reports, expert calls, and Serve's own operating data into a clear point of view with a recommendation attached. Build materials for board, investor, and executive audiences that a senior reader can follow without narration. Track the autonomous delivery, last-mile logistics, robotics, and adjacent mobility landscape, and flag what matters rather than forwarding everything. Evaluate the scale, feasibility, and resource requirements of new bets, including potential revenue or strategic value, partner funding, engineering and operating burden, time to proof, and the milestones that justify further investment, scaling, handoff, or stopping work. Manage a small portfolio of fast-moving workstreams with the Chief Strategy Officer setting priorities; coordinate requests from the Director and other commercial or functional leaders, flag tradeoffs early, and keep critical follow-ups from disappearing between meetings. Deliver useful first answers quickly, then deepen the work where additional precision changes the decision. EXPERIENCE, QUALIFICATIONS, & SKILLS Required Experience, Qualifications, and Skills 3 to 8 years of experience with a meaningful stretch in management consulting, corporate strategy, or similar. Strong research instincts, with demonstrated ability to move from no knowledge of a company to a defensible thesis within roughly a week. Modeling ability in Excel that goes beyond maintaining or formatting someone else's model, including building from scratch and defending every assumption. Slide craft sufficient to build a deck that a C-suite audience can follow without narration. Clear writing, with the ability to construct and defend an argument in prose. Judgment to manage competing priorities across two senior stakeholders and to escalate ea