Public job listings imported for Stripe. These roles were added via admin CSV import or external sources.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team AMER Product Demand Generation is a team of marketers that drive strategies to engage prospects and customers, generating demand for Stripe's priority products in the Americas. We partner closely with Campaigns, Product Marketing, Sales Development, and Sales to bring full-funnel campaigns to life and optimize performance and business impact. We’re looking for an experienced marketer to lead Money Management marketing across the US, Canada, and Latin America. Money Management brings together products that help businesses hold funds, move money globally, create and manage cards, and access financing. You’ll set the regional strategy and turn it into programs that build demand, grow pipeline, and help increase market share in partnership with teams across Stripe’s go-to-market organization. You’ll also help Stripe strengthen its approach to marketing Money Management and evolve demand generation for this high-priority area for Stripe. Money Management is still in an early stage of its marketing journey, with a strong opportunity to shape the strategy, build the programs that bring it to market, and establish how we create demand across the region. What you’ll do This role will have a meaningful impact across Stripe’s go-to-market organization. Money Management is a rapidly growing, high-priority product and an important part of Stripe’s strategy. You’ll build and improve the engine that reaches key decision-makers and create a consistent experience across customer journeys, channels, and campaigns. You’ll set regional priorities, allocate budget across channels, and connect global campaign strategy with regional execution for Money Management. Responsibilities Lead regional multi-channel strategy for Money Management marketing campaigns that drive demand. Channels can include paid media, content syndication, digital events, account based marketing (ABM), etc. Build region-specific marketing activations with channel leads to unlock local opportunities for Money Management audiences Build a cross-GTM coalition including Global Campaigns, Events, Product Sales, Sales Development, and Sales Operations to jointly grow the Money Management pipeline Own key business and revenue metrics for Money Management across the sales funnel — investigating conversion, channel mix effectiveness, and pipeline health Partner cross-functionally to define regional requirements as Stripe refines marketing capabilities, MarTech stack, and lead management for scaled motions Identify innovative new ways to reach and engage the Money Management audience — there is broad leeway in this role to pursue creative marketing ideas Be a thought leader representing the Americas as Stripe grows its Money Management go-to-market across campaigns and broader strategy Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience running scaled digital demand generation programs (e.g., demand generation, growth marketing, or regional marketing) Experience with GTM direct ownership of an audience or product segment at a B2B company Demonstrated experience building multi-channel demand generation strategies and owning integrated digital activations across paid media, content marketing, email marketing Proven experience assessing business health and managing marketing performance metrics. You can turn go-to-market data on lead generation, funnel conversion, pipeline progress, and channel performance into clear insights and actions. Strong organization and project management skills with the ability to manage multiple complex programs simultaneously Proven experience building and delivering programs with partners across Sales, Sales Development, Product Marketing, Content, and Event Marketing. Be prepared to discuss programs you owned directly. Ability to navigate ambiguity: The ability to build, adapt, and maintain positive momentum is key for this role Preferred qualifications Fluency with AI including leveraging native AI tooling and integrating LLM / agentic capabilities into everyday work Experience building and scaling net new programs with an eye toward repeatability and efficiency. You’ve built 0 to 1 and have scaled from 1 to 10 Event or field marketing experience or exposure (prior event ownership not required) Experience in payments, financial technology, or or adjacent industries or marketing FinTech solutions Adjacent business experience (e.g., strategy consulting, paid media, etc) that brings well-rounded GTM perspective
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Executive Content & Experiences team builds trusted relationships with leaders shaping the global economy. We design high-impact programs—including executive briefings, advisory boards, flagship convenings at Davos, and executive programming at Stripe Sessions—to bring Stripe's strategy to life. Beyond delivering premier high-touch moments, we turn leadership insights into actionable intelligence that directly informs Stripe’s narratives, product, and go-to-market direction. What you’ll do We are looking for a rock star product marketer to translate Stripe’s most complex technology and strategy into compelling, executive-ready narratives and scalable sales motions. In this role, you will lead the content strategy and enablement engine that powers our highest-stakes executive moments—from global Executive Briefing Centers (EBCs) to bespoke leadership workshops. Sitting at the intersection of Product, Sales, and Executive Engagement, you will equip Stripe leaders, account teams, and event hosts to clearly articulate Stripe as the complete financial infrastructure for the internet. Responsibilities Develop Thought Leadership Narratives: Craft tailored, point-of-view-driven narratives and presentations for executive-level meetings, advisory boards, and Tier-1 convenings. Drive Executive Briefing Center Enablement: Develop and scale sales enablement frameworks, messaging toolkits, and prep materials to empower account teams to lead impactful executive briefings. Build Scalable Workshop Motions: Architect and scale interactive whiteboarding and workshop frameworks that simplify complex product architectures and showcase Stripe as a complete financial infrastructure. Curate Executive Demo Library: Build, maintain, and package an executive-ready demo library—repurposing existing product assets into high-touch formats designed specifically for executive experiences. Lead Speaker Training & Certification: Create and scale a formal speaker training and certification program to prepare Stripe executives and technical subject matter experts for high-profile speaking roles and EBC engagements. Scale Content via AI: Design and deploy AI agents and workflows to automate content generation, personalize executive materials, and streamline enablement at scale. Who you are A crisp storyteller, strategic thinker, and enablement innovator. You are a sharp, driven problem-solver with a relentless bias for action—someone who isn't afraid to get scrappy and is energized by building new capabilities for growing teams. You excel at taking deep technical complexity—like global payments infrastructure and financial software—and turning it into elegant, high-impact stories for C-suite audiences. You understand how executive sales motions work and know how to build repeatable systems, scalable tools, and AI-driven workflows that elevate an entire organization’s narrative capabilities. Minimum requirements 10+ years of product marketing, solutions marketing, or executive enablement experience in B2B tech, SaaS, or fintech. Proven track record building executive-level narratives and high-touch customer workshop motions. Demonstrated experience designing and executing sales enablement programs, speaker training, or certification frameworks. Excellent written, verbal, and visual communication skills, with extensive experience presenting to and prepping C-suite leaders. Demonstrated success working cross-functionally across Product, Sales, and Field Marketing teams. Bachelor's degree
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Treasury for Platforms sits at the center of Stripe's evolution from a payments processor to a complete financial infrastructure provider. Our mission is to increase the GDP of the internet, and Treasury extends that mission by enabling marketplaces, software-as-a-service platforms, and fintechs to embed fully featured financial services directly into their own products. By handling bank partnerships, compliance, and regulatory requirements, we allow platforms to launch quickly while focusing on the core parts of their business. We pair this with embedded user interfaces, managed support, and rich treasury features so our users can build great financial experiences. Today, our platforms serve a highly diverse set of use cases, from payout cards for on-demand workers and operational accounts for in-field purchases to financial accounts for small businesses. We proudly power industry-leading products like Shopify Balance and Ambrook Wallet, serving a rapidly growing roster of users across the United States. What you’ll do We are seeking a Product Manager to own and drive critical Treasury for Platforms infrastructure and features, including new account types, checkbooks, and accounting integrations. You will take these products from alpha to general availability across consumer and commercial Treasury. You will work directly with platforms by joining sales calls, running product demos, and shaping integration paths. You will be the most technically fluent person in the room with the user and the most user-fluent person in the room with engineering. Ultimately, you’ll turn every platform into a financial hub for its users. Responsibilities Deeply understand the financial management needs of our diverse user base and how they can benefit from strong treasury features. Develop and communicate a clear product strategy and roadmap that aligns with Stripe’s broader vision and market demands. Drive product development from ideation to launch, ensuring the delivery of high-value experiences for our users. Work closely with engineering, design, legal, and other teams to ensure cohesive execution and alignment across all phases of product development and launch. Advocate for the Treasury for Platforms vision internally and externally, ensuring key stakeholders are informed and engaged. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of product management experience, with a strong track record of launching impactful products. An ownership mindset and willingness to do what it takes to solve problems and delight consumers. Ability to handle and prioritize work in a fast-paced, dynamic environment while managing multiple projects and deadlines. Strong written and verbal communication skills, with a talent for distilling user problems into precise, actionable framing. Rigorous approach to data, including comfort digging into metrics, writing SQL when needed, and thinking from first principles to deliver the right result. Preferred qualifications Experience in treasury services and financial account management. Experience building platforms with multiparty transaction capabilities. Experience managing high-stakes external partnerships. Understanding of international payments, foreign exchange, and compliance.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. What you’ll do As an Account Executive, Existing Business, you’ll be managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Develop account plans and cross sell into your list of strategic customers, driving growth through expansion and new revenue streams Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 13+ years of sales experience, preferably selling a technical product, with a track record of top performance 10+ years leading complex sales cycles with Enterprise organizations required Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations A knack for working well with a wide range of people, both internally and externally Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Hybrid in-office locations include: Chicago, IL Remote Locations Include: Remote - CST (Central Standard Time).
About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, now a Stripe product, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes hundreds of millions of invoices per billing period and continues to scale rapidly to accommodate new customers. We save them days of development time and manual invoicing, enabling them to use their billing data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Hubspot, NVIDIA, Confluent, Anthropic, and many others. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our Stripes have direct experience building and scaling teams through massive growth at companies like Dropbox, Palantir, and MongoDB. You'll be joining Stripe and be part of the holistic Stripe platform approaching monetization. About the Role The Solutions Engineering team at Metronome is a technical group that sits at the intersection of everything Metronome does: sales, account management, product, R&D, and operations. Bottom line, we own the technical side of the customer lifecycle from the very first discovery call through demos, POC, technical scoping, and handover to our post-sales groups. We act like a producer to get the show running with Metronome. This role will train you to grow across these vectors. As a member of the Solutions Engineering team, your first month will be: Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack. Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc). In your first 3 months, you can expect to: Become proficient in what discovery is and using it to understand what challenges our prospects face Travel to meet prospects in the field. Workshops, conferences, on-sites — we believe in meeting our customers in-person whenever possible. Anywhere in the world. Land deals for some of the most exciting names in software, from startups to enterprise SaaS. In 6 months you’ll be: Owning knowledge areas, projects, tools, and market segments in the Solutions Engineering team. Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win. Representing the Solutions Engineering group as a deal team member on your own. Handling detailed scoping to ensure that customers are set up for success post-sales. In your first year you’ll have: Built relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives. Designed integrations of Metronome into prospect systems and acted as a pricing and packaging consultant, influencing the direction of our future customers. As a fast-moving unit within Stripe, there’s a lot still to figure out and tremendous room for high-agency people to have impact and make a difference. If this excites you as much as it excites us, let’s talk. Qualifications This is roughly the set of things we’re looking for - if you’re interested in this role and don’t meet some of these on paper, err on the side of applying! 1-3 years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like engineering, solutions, technical account management/consulting). Academic background in a technical area with high EQ is also sought after. Relentless passion for being a hand-raiser. Big challenges are exciting, small tasks are an opportunity for a win. From landing big clients to simply cleaning up an old dashboard you’re interested in learning and getting things done. Growth mindset is critical in being able to learn new things quickly, adapt on the fly, and operate in fast-moving startup environments that value high agency. Exceptional communication skills -- technical, go-to-market, and finance stakeholders should all feel like comfortable counterparts in conversing with you. Excitement for building and improving GTM playbooks and processes. Bonus Points Knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc. Experience as a software engineer, product manager, or in other technical roles. Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup. Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
About Us Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, now a Stripe product, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes hundreds of millions of invoices per billing period and continues to scale rapidly to accommodate new customers. We save them days of development time and manual invoicing, enabling them to use their billing data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Anthropic, NVIDIA, TogetherAI, HuggingFace, and many others. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our Stripes have direct experience building and scaling teams through massive growth at companies like Dropbox, Palantir, and MongoDB. You'll be joining Stripe and be part of the holistic Stripe platform approaching monetization. About the Role The Metronome AI Native Solutions team operates at the intersection of technical sales, implementation, and customer success, purpose-built for the velocity and unique needs of AI-first companies. Unlike traditional sales engineering roles, this position owns the large parts of if not all of the deal cycle - from first call through technical win - and gets hands-on with implementation to ensure customers go live quickly. As an AI Native Solutions Architect, you'll be the primary technical owner for fast-moving AI companies that may need to launch usage-based billing on tight timelines. This means: Owning the technical win: Taking qualified inbound leads and driving them through discovery, demo, POC, and technical win Using efficient discovery to quickly understand billing challenges, product launch timelines, and technical requirements Bringing energy and urgency to every engagement—proactively driving deals forward, identifying blockers early, and building relationships across the customer organization (engineering, finance, product) to create champions Running streamlined demos tailored to technical founders and product/engineering teams Driving hands-on implementation: Providing customers with clear, actionable implementation plans to implement their usage-based billing launches Writing code snippets, configuration examples, and integration guides to accelerate customer time-to-value Pair programming or working alongside customer teams during POCs and initial setup Designing up/downstream integrations into prospect systems with a bias toward pragmatic solutions that get them live quickly Building deep AI market expertise: Building relationships with technical founders, engineering leaders, product, and finance teams at AI companies Understanding the unique monetization challenges facing LLM providers, generative AI companies (image, video, audio), and AI tooling/wrapper companies and providing consultative guidance when prospects need direction on pricing and packaging strategy and implementation Staying current on AI industry trends, pricing models, and competitive dynamics This role is perfect for someone who thrives in high-velocity environments, loves solving technical problems in real-time, and wants to be on the front lines of how AI companies monetize their products. Metronome directly influences how the next generation of AI infrastructure gets built—and our AI Native Solutions team drives this influence with our fastest-growing customer segment. The Metronome team still operates very much like a startup. As such, there's a lot still to figure out and tremendous room for high-agency, curious individuals to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let's talk. Qualifications This is roughly the set of things we’re looking for - if you’re interested in this role and don’t meet some of these on paper, err on the side of applying! 3+ years of experience in technical, customer-facing roles involving SaaS products (for example, sales engineering, solutions architecture, technical account management, implementation consulting) 1+ years of experience working with, at, or selling to AI companies - you understand how AI-first companies operate, their unique challenges, and the market landscape Proven ability to own and drive customer-facing engagements and relationships independently Strong technical aptitude with the ability to quickly learn new systems, write code snippets, and guide technical implementations Experience working in high-velocity environments where speed-to-value matters and customers need to launch quickly Excellent communication skills with technical buyers (engineers, product managers, technical founders) Bonus Points Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc. Experience as a software engineer, product manager, or in other technical roles. Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup. Familiarity and enthusiasm for AI developer tooling (Cursor, Lovable, Vercel, LangChain, etc.) and the broader AI infrastructure ecosystem
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Planity, TheFork, Prestashop and Shopify. As a key member to the Stripe Platforms team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! What you’ll do As an Account Executive (Grower), you will create partnerships between Stripe and the most innovative and fastest-growing software platforms in the world by helping them to understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise SaaS Platform companies Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Own the full sales cycle from lead to close for upper middle market and enterprise companies Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyse Craft and lead complex, bespoke commercial & contractual negotiations Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Who you are You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. Minimum requirements 7+ years of sales experience, preferably selling a technical product, with a track record of top performance Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies An ability to understand complex technical problems and understand how Stripe’s solutions can address them A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal Strong presentation skills Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills in French and English Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of the space Experience in or excitement in learning about financial technology infrastructure Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who lead and advise on opportunities for strategically important products in Stripe’s portfolio. The Terminal Product Sales team helps businesses and software platforms extend Stripe payments into in-person commerce. This role will focus on platform businesses in EMEA, partnering with core Account Executives and cross-functional teams to help platforms offer in-person payments to their own customers. What you'll do As an Account Executive, Product focused on Terminal Platforms, you will use your sales and product expertise to drive adoption of Stripe Terminal among software platforms in EMEA. You will partner with Platforms Account Executives and collaborate with product, engineering, marketing and technical teams to develop deep product knowledge, shape complex solutions and advance strategic deals. You will lead business and product discussions with existing and prospective platform customers and contribute to the development and execution of our go-to-market strategy. You are an adept salesperson, capable of engaging in business-level and technical conversations with stakeholders across an organization, including senior decision-makers. You are used to building value in competitive situations and enjoy working with products that require deep product understanding and technical curiosity. You’re as comfortable working with customers as you are collaborating with internal stakeholders. You’re excited to develop expertise and share your knowledge with others. You’re an organized, analytical self-starter, an excellent communicator, and someone who looks for opportunities to improve the processes and teams around you. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of sales experience at a leading technology company and a track record of top performance. A proven ability to build strong collaborative working relationships with business partners internally and externally. The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. An enthusiastic “roll up your sleeves” mentality. Excellent verbal and written communication skills. Strong presentation skills, particularly for in-person meetings with multiple stakeholders. Proven ability to lead complex negotiations involving bespoke commercial agreements. Ability to understand complex technical requirements and craft solutions across multiple stakeholders. Preferred requirements Experience in payments, point of sale, acquiring, fintech, embedded payments or financial-services technology. Experience selling to software platforms, marketplaces, ISVs, vertical SaaS companies or partner ecosystems. Experience with API-led, integration-heavy or omnichannel commerce solutions. Experience supporting customers from initial opportunity through implementation, activation or scaled adoption.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Enterprise team is a team of high-performing Account Executives focussed specifically on the Enterprise segment - comprised of Large, late-stage, tech-forward companies that are achieving significant scale. The CEE team is a highly consultative sales team that is responsible for the growth of Stripe’s largest customers within the region. We work with some of the most ambitious and fastest-growing companies in the world, including Booksy, Maczfit, and ElevenLabs - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As a Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role you will lead by example, help the team to develop their skills, deliver on their ambitious targets, and roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of new business sales professionals, with a particular focus on the Enterprise segment. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe. Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs. Working with Product and other Sales teams in EMEA and globally. Participate in industry events to help drive positive market awareness. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience and 3+ years of people management experience. Demonstrated experience leading sales in a high-growth technology environment. Ability to hire, train and coach a high-performance sales team. Ability to build strategic executive relationships with customers and industry thought leaders. Demonstrated passion for helping to scale new technology businesses. Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms. Ability to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills in English and in Polish Preferred qualifications Prior experience at a growth stage Internet/software company. Prior experience leading a team in an international office of a US HQ’d company. Prior experience in the payments industry.
Engineering Manager, Billing Products at Stripe. Location: US-Remote, Chicago. Official Greenhouse careers posting.
Data Science Manager, Finance and Strategy at Stripe. Location: Seattle, WA OR New York, NY OR Remote North America. Official Greenhouse careers posting.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team In this role, you'd be joining the Professional Services team. Our team's mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team's core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. What you'll do As an Implementation Consultant, you'll manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You'll proactively develop and manage integration architecture, change management strategy, and timelines. You'll collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. Responsibilities Own the full onboarding cycle for mid-market and enterprise companies in both the SEA and the GCN market, from contract signing through launch Develop, manage, and implement a customer's integration architecture, change management strategy, and timeline Partner with other Sales and Technical Services teams to improve the overall Stripe user journey Engage with Product and Engineering teams to help drive product strategy for large users Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of experience working with strategic customers on technology solutions, with a track record of top performance Ability to understand complex business requirements and craft tailored solutions Quick learner with the ability to explain technical concepts to Stripe's largest customers Proven project management skills and strong critical thinking abilities Superior verbal and written communication skills Preferred qualifications Prior experience at a growth-stage internet and software company Experience in the payments industry Knowledge of APIs Knowledge of SQL Professional fluency in Mandarin Chinese and English, as the role involves working with clients within the Greater China market
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB team works with European businesses in one of Stripe’s high-growth and highest priority segments. At Stripe, SMB are companies with employee count under 100 employees. This is an existing business sales team where each AE manages approx 100 accounts. We protect revenue with excellent account management and partner focused relationships, lead on contract renewals with a strong commercial focus and excel in product upsell sales motions. What you’ll do In this role you and your team will own partnerships between Stripe and the most strategic and fastest-growing SMB and Mid-Market companies in EMEA. As a Sales Manager at Stripe, you’ll play an instrumental role in fueling Stripe’s growth in this high priority segment through coaching your team but also executive engagement across top accounts. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex sales cycles. You’ll own team performance, focusing both on delivering key sales metrics while also thinking like a CEO to drive internal and external projects to make the team, and the segment, excel. You can balance sales excellence with a builder mentality to hit and exceed targets while setting the team up for long term success. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on SMB Help leadership to define and implement the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Support your team to develop and implement full sales cycle strategies from pipe-gen to deal closing to implementation Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Solve complex client needs and work across product, sales, risk, and operations together with your team to improve our product Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams such as Solution architects, SDRs, Marketing, Product and many more Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe Who you are The ideal candidate for this role is someone who thrives in highly ambiguous environments. Our users are some of the most ambitious and demanding customers and a successful candidate will match their curiosity, speed and passion to build things by overcoming challenges. You are solution-oriented, adaptable, have a keen interest in coaching and developing a team of high potential sellers. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant sales experience, including 4+ years of people management experience Track record of overachieving against ambitious sales targets Ability to understand complex technical ecosystems and build great relationships with technical customers Experience consistently forecasting and managing a high growth business for multiple quarters Ability to hire, train, and coach a high-performance sales team Ability to build executive relationships with customers and ecosystem partners A knack for working well with a wide range of stakeholders, both internally and externally Ability and motivation to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Preferred requirements Prior experience in payments Prior experience in a sales and/or customer-facing role at a high growth technology company Interest in business models and monetization
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Accounting team at Stripe supports products across Stripe by providing guidance on accounting implications and enabling teams to make informed strategic decisions. The team records business transactions accurately and on time in the balance sheet and income statement, and partners with cross-functional and international teams in a fast-paced environment. What you'll do You'll join the Product Accounting team to support revenue accounting for Payments and Payment Products. You'll use your technical expertise in US GAAP, including ASC 606, to identify accounting implications and customer impacts, advise cross-functional partners, and develop operating processes that help Stripe scale. Responsibilities Build scalable accounting processes to support global growth in payment processing accounting Partner with product, go-to-market, and Finance teams to understand new products, features, and contracts Partner with Systems and Engineering teams to improve financial systems and automate accounting processes Assess the effectiveness of internal controls and design processes and controls for emerging business activities Develop and maintain current accounting procedure documentation Plan and perform monthly and quarterly close activities, including journal entries, balance-sheet reconciliations, variance analyses, financial reporting deliverables, and reviews Produce management analyses and reporting, and support external audit processes Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2 - 4 years of relevant accounting experience Professional accountancy qualification, such as CA, CPA, ACA, ACCA, or CIMA Bachelor’s degree in Accounting, Finance, or a related field Experience with monthly or quarterly close processes, journal-entry preparation and posting, audits, regulatory reporting, financial-statement preparation, and accounting systems Working knowledge of US GAAP, including ASC 606, and experience with internal controls Ability to structure ambiguous work, solve problems using Excel, build systems and automation, collaborate across functions and cultures, and adapt to changing requirements Preferred qualifications Experience in the technology or payments industry Experience with Oracle Suite Experience with data-querying and analysis tools, including SQL Experience with data-analysis tools, such as Power BI, Tableau, KNIME, Python, or Alteryx
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Representative (SDR) on the Product Greater China (GCN) team at Stripe, you'll support some of the region's largest and most innovative companies across various industries. You'll help power Stripe's growth engine by partnering closely with the Demand Generation and Account Executive teams to qualify leads and build a high-quality sales pipeline. You thrive on engaging with prospects, uncovering their needs, and identifying high-value opportunities. You're skilled at navigating early-stage sales conversations and energized by both learning new products and articulating their value in complex scenarios. You also enjoy building—whether it's improving the demand generation and sales processes, sharpening how we communicate Stripe's value, or creating tools and assets that help the team scale. If you're hungry, curious, persistent, and a strong team player, we'd love to hear from you. For the first months, you'll be part of the Sales Development Associate program, which is designed to accelerate your onboarding and ramp to full productivity as an SDR. This intensive program is built to help you quickly build and develop skills required to be successful in this role. Upon completion, you'll continue learning and growing in your career as part of Stripe's Sales Development Academy. These programs are endorsed and supported by sales leaders as an important part of investing in our people. We take a data-driven, problem-solving approach to sales development, and look for someone who is confident in both prospecting to customers and in helping design our strategy. What you'll do Responsibilities Research and create outreach materials for high-value prospects, in partnership with SDRs and AEs Follow up with Marketing-generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings Execute outbound sales plays created by Marketing Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales Follow up with potential customers who expressed interest but did not initially result in a sales opportunity Effectively work through lead list meeting and exceeding service-level agreements, consistently update activity and contact information within the CRM system, and support weekly reporting efforts Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging Prospect into enterprises of all sizes across the Greater China region using a variety of tools and outreach methods Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A track record of top performance or prior success Superior verbal and written communication skills Self-starter who is able to operate in a hyper-growth environment High professional fluency in Mandarin Chinese and English is required for this role, as it involves working primarily with and prospecting into companies from the Greater China region This role requires in-office participation three (3) days per week in our Singapore office At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. What you’ll do As an intern at Stripe you’ll work on projects across our stack that directly impact the way millions of businesses operate. You’ll own problems end to end with the support of your manager and teammates. It’s an opportunity to work alongside some of the most creative and technically rigorous engineers in the industry and learn how to ship high-quality work at scale. By contributing to Stripe’s codebase you’ll work across domains that give you insight into how the global economy works. Recent intern projects include expanding Stripe’s Payments Foundation Model capabilities to improve generalized anomaly detection, building more approachable fraud controls, creating safer payouts, and developing user-facing solutions that prevent costly pricing mistakes and make merchant checkout setup easier. Our internship program is competitive and the expectations are high. Responsibilities Operate as a real member of the team you join; engage in team discussions, decisions, and the technical design process. Write software that will be used in production, and has meaningful impact to Stripe’s business and users. Give and receive technical feedback through code reviews or design discussions Collaborate with other engineers and cross-functional stakeholders to proactively seek and incorporate feedback. Learn quickly by asking great questions, working with your intern manager and teammates effectively, communicating the status of your work clearly, and building with the latest AI tooling. Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements A strong fundamental understanding of computer science through pursuit of a Bachelor’s or Master’s degree in computer science, math, or a related discipline. Experience and familiarity with programming, either through side projects or classwork. We work mostly in Ruby, Java, Javascript, Go, and Scala. We believe new programming languages can be learned if the fundamentals and general knowledge are present. Experience from previous internships or other multi-person projects, including open source contributions, that demonstrate evaluating and receiving feedback from mentors, peers, and stakeholders. Ability to learn unfamiliar systems and form an understanding of those systems, through independent research and working with a mentor or subject matter experts. Ability to leverage AI tools to accelerate development while applying rigorous critical thinking and professional judgement to review, refine, and validate all outputs. Preferred qualifications At least 1 year of university education, or equivalent work experience. One or more areas of specialized knowledge (frontend, backend, infrastructure or other technologies) balanced with general skills and knowledge. Experience writing high quality pull requests, with good test coverage, and working knowledge to complete projects with minimal defects. Familiarity with navigating and managing your work in new code bases, with multiple languages. Clear written communication skills, with the ability to write clearly to explain your work to stakeholders, team members, and other Stripes.
Who we Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What You’ll Do As a Sales Manager (Greater China) at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role you will lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the enterprise customer segments in the Greater China region. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe. Work collaboratively and cross-functionally across the organisation to help shape Stripe’s products and solutions to meet customer needs. Participate in industry events to help support positive market awareness. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience and 3 - 5 years of people management experience. Experience leading sales and operations in a high-growth technology environment covering the enterprise customer segment Excellent written and verbal communication in English and Mandarin as the position requires you to work primarily with customers from Greater China Ability to hire, train and coach a high-performance sales team. Ability to build strategic executive relationships with customers and industry thought leaders. Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms. Preferred qualifications Demonstrated passion for startups and new technology businesses. Experience managing customers in the Greater China region
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do In this role, you will play a critical part in safeguarding our financial ecosystem through two main pillars: actively responding to live fraud and abuse incidents as a hands-on security engineer, and serving as a key bridge between incidents and merchants to help them remediate threats, improve security posture, and protect their accounts. Leveraging your technical depth in fraud, abuse, and security engineering, you will investigate high-risk accounts, perform post-incident analyses, gather operational requirements, and drive agentic response capabilities ensuring we neutralize threats with speed and precision while elevating Stripe's product integrity function. Responsibilities Respond to live fraud and abuse incidents as a Forward Deployed Security Engineer, investigating high-risk activity, neutralizing active attacks, and mitigating security risks across the ecosystem. Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped (Fraud Taxonomy 3.0) detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 to standardize threat intelligence. Develop, document, and execute incident response strategies, runbooks, and capabilities to continuously improve fraud and abuse detection and prevention. Act as a dedicated technical bridge during and after incidents to work directly with impacted merchants and customers, helping them investigate root causes, remediate vulnerabilities, and secure their accounts. Serve as an operational and technical liaison for legal teams, policy partners, and threat intelligence communities. Build and nurture strong strategic relationships across external threat intelligence communities, peer working groups, and law enforcement agencies. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of experience leading security or fraud incident response; B.S./M.S. in Computer Science or equivalent experience. Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Proven ability to build automated response workflows, leverage threat intelligence, and make risk mitigation recommendations. Strong written and verbal communication skills with a track record of driving cross-functional alignment with minimal oversight. Previous work with law enforcement Engagement in threat intelligence sharing communities Preferred qualifications Broad expertise across fraud and abuse mitigation, risk management, product trust, and threat intelligence in a complex platform environment. An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges. Speaker or participant in external conferences or similar industry engagements
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Executive Content & Experiences team builds trusted relationships with leaders shaping the global economy. We design high-impact programs—including executive briefings, advisory boards, flagship convenings at Davos, and executive programming at Stripe Sessions—to bring Stripe's strategy to life. Beyond delivering premier high-touch moments, we turn leadership insights into actionable intelligence that directly informs Stripe’s narratives, product, and go-to-market direction. What you’ll do We are looking for an Executive Experiences Program Manager to drive end-to-end operational excellence for our most high-profile leadership programs. This involves leading global operations for Tier-1 flagship moments like Davos, our Exec Summit at Sessions, the launch of new Executive Briefing Centers, as well as managing broader operations and budget allocation across the team. This high-visibility role sits at the intersection of product marketing, executive engagement, strategic hospitality, and B2B pipeline development. You will build and scale a world-class execution engine that delivers flawless, high-touch experiences for executive audiences. This requires someone who can move fluidly between strategic planning and hands-on execution and can zoom in and out based on the task at hand. Responsibilities Lead global end-to-end operational program management for flagship executive experiences (including Davos, Exec Summit at Sessions, and EBC space launches) across cross-functional internal teams and external partners. Build, maintain, and evolve repeatable playbooks, best practices documentation, and toolkits to scale our executive event execution engine efficiently. Coordinate and manage global budget planning and tracking in close partnership with accountable leads to ensure spend remains on-track. Own executive-ready program communications, operationalizing reporting across functions into unified, digestible status updates and leadership dashboards. Drive ongoing operational improvements via process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform team workflows. Who you are A sharp, organized problem-solver who is a self-starter. You bring structure, clarity, and simplicity to complex problems and focus teams with competing priorities into aligned goals and plans. You are equally comfortable presenting to C-suite executives as you are clearing tactical operational roadblocks. You design systems, tools, and AI-first workflows to structure and automate programs and processes. You don’t think 1 step ahead, you think 10 steps ahead; you lead teams to structure phased milestones to achieve the intended end vision. You proactively anticipate risk and account for dependencies in plans to ensure we are planful and prepared for every foreseeable execution need in high-stakes environments. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of project management experience, ideally in marketing or events Strong experience leading complex cross-functional initiatives Proven ability to manage multiple stakeholders at the executive and working team level and competing priorities Excellent organizational, communication, and follow-through skills Experience managing budgets, creating playbooks, and operational documentation for scaled program maturity Bachelor's degree Preferred qualifications Experience with large-scale, high-profile, executive-facing events Experience managing projects in Asana (or other project planning software) Experience with budget and procurement software Experience partnering with agencies, vendors and third parties to bring consistency and standards Experience in the Tech industry; financial services, payments, or B2B software a plus AI project management workflow automation
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Procurement team provides services to the businesses that are the backbone for Stripe. Stripe's newly revamped broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E. To facilitate supplier deals with Strategic Sourcing and the business, we created a new Supplier Deal Management (SDM) team in 2022. This instrumental function builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk, and increases the velocity at which Stripe can engage key suppliers. SDM's mission is to drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe. What you'll do We're looking for a Supplier Deal Management Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing supplier contracting requests according to the following steps: Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines Partner with the business on commercial negotiations where applicable Customer Service—Provide a DRI first, guided experience for all transactions Keep a close eye on productivity and communication with DRIs using our Zip procurement tool The individual will also conduct ad hoc tasks relating to contracts as applicable—such as lookups, research for stakeholders and other procurement teams, and systems reconciliation. Responsibilities • Engage internal stakeholders (e.g., Legal, Sourcing, Third Party Risk, and Stripe Buyers and Business leaders) to prepare and drive contracts efficiently through the various stages of the third-party engagements process • Partner with internal teams such as Finance, Legal, Security, and Sourcing to improve the collaboration between contracting and other functions, reducing risk for Stripe and improving visibility into our processes • Utilize templates and fallback positions • Manage pre-assigned engagements within our Contract Lifecycle Management system (Agiloft) • Be responsible for end-to-end contract lifecycle management • Ability to understand commercial and legal language commonly used within commercial contracts, demonstrable ease with contractual language, strong attention to detail • Partner with respective business contacts to solve user inquiries related to contracting and, if needed, troubleshoot as well • Analyze our processes and instigate changes to help scale our operations and improve user experience • Analyze internal data to drive operational performance and pull reporting from Agiloft to drive improvements • Work closely with other Stripe teams to assist with internal and external ad hoc requests • Be a part of building a brand-new team and operational culture for Stripe Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • 4–5 years of relevant experience in formulating and reviewing end-to-end contract lifecycle management with a degree in Law or a relevant field • Excellent communication and organizational skills, both written and verbal, with the ability to represent Stripe effectively by interfacing with and influencing experienced business leaders • Excellent problem-solving skills and demonstrated ability to work independently, analyze problems, and make complex investigatory decisions • Ability to earn trust quickly and drive value for a critical function involving multiple stakeholders with the ability to stand behind opinions with sound reasoning • An operationally focused mindset, with a laser focus on efficiency and continuous improvement • Meticulous attention to detail coupled with a rigorous decision-making process • Strong knowledge of Google Workspace tools, MS Office products, and experience working with and analyzing contracts • Independently analyze and evaluate information from various data sources to determine a course of action • Demonstrated experience partnering with cross-functional stakeholders • Demonstrated history of taking on various types of challenging projects and producing results • Solution-oriented mindset with enthusiasm for establishing best practices • Self-disciplined, diligent, proactive, and detail-oriented Preferred qualifications • Knowledge of the fintech industry • The ability to be flexible and comfortable with changing requirements • A builder's mindset and a willingness to question assumptions and conventional wisdom • A passion for creating new systems and solving problems via infrastructure and automation
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Worldwide Alliances and Channels team is responsible for developing and managing a global community of partners that helps ambitious businesses with industry-leading payments and financial infrastructure solutions and services. These partnerships help Stripe unlock market opportunities and accelerate user growth across segments, from startups to enterprise companies. What you’ll do We are looking for an enthusiastic Partner Development Manager (PDM) to join the Americas Alliances & Channels team. This is a partner relationship and revenue-generating role, reporting to Americas Alliances & Channels leadership. You’ll cultivate and maintain relationships with executives and sales teams at Stripe and partner organizations. You’ll secure new business, negotiate and close strategic partnerships, and help accelerate Stripe’s business across the region with systems integrators, consulting firms, and development agencies. You’ll also execute Stripe’s global partner programs, marketing, enablement, and co-selling initiatives across the region, driving partner participation and engagement. Responsibilities Build deep relationships across sales, and marketing, and partner leadership teams. Develop a revenue-generating joint go-to-market plan for assigned partners, including joint activities such as events and webinars, engagement with partner account executives through enablement and co-selling plans, and solution development. Develop and execute Stripe’s partner strategy with assigned partners, aligned with Stripe’s regional business and global partner strategy Advocate for partners and identify partnership growth opportunities Report weekly, monthly, and quarterly to key stakeholders, using a strong analytical approach and clear communication Work with program, marketing, and sales teams to execute partner programs, events, and sales engagement Build playbooks and collateral that help partners sell effectively Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of partnerships or sales experience in technology, financial services, or a similarly complex B2B environment Experience owning and growing strategic partnerships that generated measurable commercial outcomes, such as sourced pipeline, closed revenue, partner engaged revenue, partner-sourced opportunities, or joint go-to-market activity Experience developing and executing joint go-to-market plans with external partners and internal sales, marketing, and program stakeholders Experience negotiating commercial agreements and influencing senior executive stakeholders Ability to travel as required for partner meetings, events, and internal collaboration Preferred qualifications Bachelor’s degree or advanced degree Experience in payments, financial infrastructure, or financial services Experience working with systems integrators, consulting firms, development agencies, or other ecosystem partners Experience building partner enablement programs, co-selling motions, events, playbooks, or sales collateral Experience using data to assess partner performance, identify growth opportunities, and communicate results to senior stakeholders Sound business judgment, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Escalations team offers a single point-of-entry for all user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support teams to facilitate a resolution. We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from non-Support Stripes to do this. We will dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users. Ultimately, these cases often shine a light on points of failure within Stripe, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place. This is a high visibility, high impact role, with the responsibility to work with users and cross functional stakeholders, all while helping build this team from the ground up. What you’ll do In this role, you will play a vital part in addressing user escalations at Stripe, focusing on swift and effective resolution. You’ll engage directly with users and the reporters of the escalations, while also collaborating with product and engineering teams to ensure user issues are resolved effectively. Additionally, you will leverage data and insights to identify trends, root causes and drive support improvements across the wider organization. Responsibilities Respond to incoming User Escalations from Stripes in a timely manner (within agreed service levels) as well as triage, scope, and support to resolution Communicate directly with users to solve the most painful problems, via email and phone Be accountable for timely and accurate resolution for all User Escalations within agreed service levels Directly, or in partnership with other Stripe teams, drive fast resolution and demonstrate extreme ownership in solving users issues completely Conduct thorough, data-driven root causes analyses of escalations, and work with partner teams to validate findings Share findings and insights with leaders through forums and presentations Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a users’ first mentality Challenge the status quo, identifying how and where Stripe needs to improve to better serve users Help build the team and process from the ground up Support training and socialization efforts for process adoption across Stripe Build relationships with partner teams and drive accountability for completion of remediations Understand and help influence the relevant product roadmaps that will address the most frequent user escalations Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 5+ years of experience in a user support (customer facing) role Prior experience in troubleshooting and working on short SLA cases / escalations. Prior experience working on projects or process improvement initiatives Sound judgment and impeccable attention to detail Deep sense of customer care and users-first perspective Unflappable, exothermic energy under pressure Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience Solid stakeholder management skills and an ability to influence others to drive progress A sense of urgency and a drive to see issues through to resolution Preferred qualifications Experience leading multiple concurrent projects Analytical rigor and the ability to use data to inform decisions; comfort with SQL is a plus Experience in large / enterprise users is a plus
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The TAM team partners directly with our largest and fastest growing users, supporting them both proactively with a consultation model, and reactively to solve their most complex issues, enabling them to grow their business. We partner closely with sales to ensure we are attaching the right support plans to the right users at the right time. We take a user first approach to how we operate, capturing user feedback on what we need to offer to delight them and exceed all expectations. We operate with a scaled proactive, preventative mindset to ensure our users have a seamless experience with Stripe. What you’ll do Stripe is looking for an experienced leader to lead and grow the TAM team responsible for supporting our largest and most strategic users. The leader will lead a high performing team of our most experienced TAMs, managing managers who are motivated by improving the lives of Stripe’s user base. They will set the standard for strategic user partnership and support, influencing globally, partnering closely with the go to market organizations, product, engineering alongside the support organization. They will cultivate a user first culture, with high accountability, collaboration and a scale mentality, a culture which embodies a coaching mindset to unlock potential. This role will report to the Head of Technical Account Management, Direct. Responsibilities Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of technical account managers working with Stripe’s largest users. Hire and retain top technical talent as the team scales. Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs. Ensure that team members are happy, effective, and growing in their career and user work. Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance. Analyze data from user feedback and experiences to drive efficiency and build quality. Be an advocate for Stripe users and champion for users’ needs internally. Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion and empowerment. Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 10+ years experience building and leading teams and businesses in high change environments delivering high impact in professional services, customer success, solutions architecture, or technical account management programs. Excellent collaborator, with a proven track record in managing across complex environments, building relationships that deliver impact. Demonstrates performance operating in highly ambiguous environments, navigating cross functional complexity and driving efficiencies with limited resources. Excellent written and verbal communication skills. Strong sales revenue growth and/or operational background and a track-record of making data driven decisions. An ability to execute on and deliver complex operational projects involving multiple stakeholders. Bachelor's Degree required. Preferred qualifications Experience with fintech SaaS products and/or Payments industry. Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record. Proven ability to scale a technical services or technical support team in a high-growth environment.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience conducting incident response in security, product abuse or trust domains 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Paid Support team partners directly with our largest and fastest growing users, supporting them both proactively with a consultation model, and reactively to solve their most complex issues, enabling them to grow their business. We partner closely with sales to ensure we are attaching the right support plans to the right users at the right time. We take a user first approach to how we operate, capturing user feedback on what we need to offer to delight them and exceed all expectations. We operate with a scaled proactive, preventative mindset to ensure our users have a seamless experience with Stripe. What you’ll do Stripe is looking for an experienced Toronto-based leader to lead and grow the Paid Support team responsible for supporting our largest and most strategic users. The leader will lead a high performing team of our most experienced TAMs, managing managers who are motivated by improving the lives of Stripe’s user base. They will set the standard for strategic user partnership and support, influencing globally, partnering closely with the go to market organizations, product, engineering alongside the support organization. They will cultivate a user first culture, with high accountability, collaboration and a scale mentality, a culture which embodies a coaching mindset to unlock potential. This role will report to the Head of Technical Account Management - Platform. Responsibilities Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of technical account managers working with Stripe’s largest users. Hire and retain top technical talent as the team scales. Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs. Ensure that team members are happy, effective, and growing in their career and user work. Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance. Analyze data from user feedback and experiences to drive efficiency and build quality. Be an advocate for Stripe users and champion for users’ needs internally. Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion and empowerment. Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements At least 10+ years experience building and leading teams and businesses in high change environments delivering high impact in professional services, customer success, solutions architecture, or technical account management programs. Excellent collaborator, with a proven track record in managing across complex environments, building relationships that deliver impact Excellent written and verbal communication skills. Strong sales revenue growth and/or operational background and a track-record of making data driven decisions. An ability to execute on and deliver complex operational projects involving multiple stakeholders. Bachelor's Degree required. Preferred qualifications Experience with fintech SaaS products and/or Payments industry. Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record. Proven ability to scale a technical services or technical support team in a high-growth environment.
Critical Support Operations Associate, Weekend Coverage Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Critical Support team is Stripe's frontline response function for urgent, high-stakes user issues. We operate at the intersection of hands-on support execution, incident response, and cross-functional coordination. Our mandate is to protect users in their most business-critical moments—resolving executive-triggered escalations, urgent and critical-priority cases, and complex issues that require more than a standard resolution path. We work closely with Internal Risk Management, Product, Engineering, and Legal to drive fast, coordinated outcomes. This is a greenfield team: we are building the operational foundations, workflows, and standards that will define critical support at Stripe for years to come. What you'll do As a Critical Support OA, you will be the first operational responder on Stripe's most urgent and time-sensitive user issues. You will execute against escalation cases across a wide range of complex scenarios—from executive-triggered requests and critical payment failures to urgent user escalations requiring immediate cross-functional coordination. This is a builder role: in addition to resolving cases, you will actively help shape the processes, playbooks, and operational standards that make this team function. You will develop a strong foundation in executive communication, complex problem-solving under pressure, and operational execution in an ambiguous, high-stakes environment. Note: Operation Associates in this role will work either Saturday to Wednesday, or Wednesday to Sunday. Responsibilities Case Execution: Handle escalation cases (Executive Escalations, User Escalations, urgent@/critical@) with speed and sound judgment, ensuring users in business-critical situations receive timely, high-quality support. Provide consistent, reliable coverage for our business critical support flows (urgent@ and critical@). Cross-Functional Coordination: Engage proactively with Incident Management, Risk, Product, Engineering, and other internal partners to drive resolution for complex issues that span multiple teams. Stakeholder Communication: Communicate clearly and professionally with senior internal stakeholders and high-profile external users, distilling complex situations into concise updates. Process Building: Contribute actively to defining and documenting operational workflows, escalation criteria, and resolution playbooks as the team establishes its foundations. Queue Operations: Support Escalations queue duties during non-shift time, including triage and review of ongoing escalation cases. Continuous Improvement: Identify patterns in case volume and resolution paths, surfacing actionable insights to improve team workflows and reduce recurring friction. Minimum requirements Completed secondary education or equivalent. Minimum 2 years of professional experience within Payments, Fintech, or SaaS support environments. Ability to cover Weekends consistency e.g. Saturday - Wednesday or Wednesday - Sunday. High agency: you operate with independence, take ownership of outcomes, and don't wait to be told what to do next. Ability to stay composed and exercise sound judgment in high-pressure, ambiguous situations. Strong written and verbal communication skills, with the ability to adjust tone and level of detail for different audiences, including senior leadership. Collaborative approach to problem-solving—you know when to escalate, when to coordinate, and when to drive toward a decision. Genuine user empathy paired with a drive to fix root causes, not just close tickets. Background in payments, fintech, or SaaS support environments. Completed secondary education or equivalent. Preferred qualifications AI Fluency: You have experience working with agentic workflows, prompting and iteration. You understand how to assess output quality and apply critical thinking in AI usage. Experience handling executive-level or executive-triggered support cases. Familiarity with incident management, SFDC or case management systems. Demonstrated interest in building operational programs—process documentation, workflow design, or cross-functional project work.
Engineering Manager, Data Transformation at Stripe. Location: US-SEA, US-SF, US-NYC, US-Remote. Official Greenhouse careers posting.
Account Executive, Enterprise (Grower) at Stripe. Location: US-San Francisco, US-Seattle, US-West Coast (Remote) . Official Greenhouse careers posting.
ARG Engineering Manager at Stripe. Location: US - Remote. Official Greenhouse careers posting.
Enterprise Risk Management (ERM) Program & Automation Lead, MALPB at Stripe. Location: US-Remote. Official Greenhouse careers posting.
AutoFile Specialist, Tax at Stripe. Location: US-Remote . Official Greenhouse careers posting.
Account Executive, Commercial Hunter (Japanese Fluency) at Stripe. Location: Japan. Official Greenhouse careers posting.
Backend Engineer, Payments at Stripe. Location: Toronto, Canada Remote. Official Greenhouse careers posting.
Data Excellence Manager at Stripe. Location: US Remote, Chicago, SF, Seattle, NYC. Official Greenhouse careers posting.
Account Executive, Product Sales - Issuing and Treasury at Stripe. Location: SF, NYC, remote. Official Greenhouse careers posting.
Account Executive, Enterprise Hunter (Japanese fluency) at Stripe. Location: Tokyo. Official Greenhouse careers posting.
Credit Risk Analyst Commercial Underwriter, West Coast at Stripe. Location: Chicago, US-Remote, Canada-Remote. Official Greenhouse careers posting.
Communities Partner Development Manager, SaaS Platforms at Stripe. Location: US-Remote. Official Greenhouse careers posting.
AEO and GEO Marketing Manager at Stripe. Location: Remote in the US. Official Greenhouse careers posting.
Designer, Web, Presence & Platform at Stripe. Location: US-Remote. Official Greenhouse careers posting.
Communities Partner Development Manager, SaaS Platforms at Stripe. Location: US-Remote. Official Greenhouse careers posting.
Account Executive, Hunter (Central Eastern Europe) at Stripe. Location: Poland - Remote OR Romania - Remote. Official Greenhouse careers posting.
Deal Strategist at Stripe. Location: US-Remote. Official Greenhouse careers posting.
Backend Engineer, Core Technology at Stripe. Location: US-Remote, Chicago, Seattle, San Francisco. Official Greenhouse careers posting.
Credit Risk Analyst, North American Underwriter at Stripe. Location: Toronto, Remote-Canada . Official Greenhouse careers posting.
Account Executive - Enterprise, Grower at Stripe. Location: US-Remote, US-San Francisco, US-Chicago, US-New York, US-Seattle, US-Texas. Official Greenhouse careers posting.
Enterprise Paid Digital Marketing Manager at Stripe. Location: US: SF Bay Area, Seattle, New York, US Remote; Canada. Official Greenhouse careers posting.
Business Partner Analyst at Stripe. Location: US-SF, US-Seattle, US-NYC, US-Chicago, US-Georgia or US-Remote. Official Greenhouse careers posting.
Account Executive, Existing Business (Central Eastern Europe) at Stripe. Location: Poland - Remote OR Romania - Remote. Official Greenhouse careers posting.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Abuse Operations is the front-line incident response and remediation function handling active product abuse and fraud impacting Stripe and its merchants. This multi-disciplinary group, spanning Incident Managers, Investigators, Forward Deployed Security Engineers, and Data Scientists, neutralizes active attacks, gathers requirements for operational tooling, and leads incidents. The team works directly with impacted merchants to resolve technical incidents and policy abuse rapidly. Operating primarily across Eastern, Pacific and Western European time zones, these team members regularly coordinate with global stakeholders across the world. What you’ll do You'll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying complex patterns of fraud during incidents. You will lead incident response for product abuse and fraud events, conducting deep-dive analyses to identify root causes. By collaborating cross-functionally, you will drive improvements that enhance our fraud detection and prevention strategies at scale. Your expertise will be essential in automating response processes through agentic approaches, allowing us to safeguard merchants and neutralize threats with speed and precision. Responsibilities Investigate, mitigate, and remediate urgent fraud incidents (e.g., ATO, card testing), utilizing FT3-mapped detection and signals enrichment to reduce uncertainty and accelerate response. As part of incidents, analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors, classifying them using FT3 (Fraud Taxonomy 3.0) to standardize threat intelligence. Lead incident root cause analyses to identify gaps in current systems and strategies, leveraging the FT3 framework, data-driven model to drive enhancements and process improvements for emerging fraud risks. Streamline incident response capabilities, ensuring the tooling and processes are clear, accurate and efficient Work cross-functionally with security, fraud and data science teams to build agentic solutions for responding to abuse incidents at scale Effectively communicate cross-functionally with legal and policy teams to assess and mitigate risks, while demonstrating strong problem-solving under pressure. Collaborate effectively with teammates, leading projects, mentoring others, and developing and championing quality standards within the team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience conducting incident response in security, product abuse or trust domains 3+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to fraud detection B.S. or M.S. Computer Science or related field, or equivalent experience Expert knowledge of Python and SQL, and familiarity with other programming languages Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations Ability to communicate results clearly and focus on impact Ability to think creatively and holistically about reducing risk in a complex environment Preferred qualifications An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment Ability to proactively challenge the status quo by leveraging data and taking a user-centric approach to address complex product integrity challenges
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We're looking for a motivated and curious professional to manage a book of enterprise customers. The CSM delivers proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics, share the Stripe product roadmap, and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback and insights with Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience. In coordination with an account team, support book expansion—identifying and surfacing opportunities to ensure customers are successful. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 7+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product Strong business sense and understanding of underlying drivers and strategy of our users' businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Strong problem-solving skills Preferred qualifications Excellent operating rigor including organizational and time management skills Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account manager, or equivalent Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects or programs Demonstrated experience handling difficult customers or situations and driving resolutions Ability to navigate data and people to find answers
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. What you’ll do You will manage a team of Seller Systems Operations Associates in a player-coach capacity. You’ll be accountable for your team’s operational performance, development, and engagement, while working closely with global operations specialists, business process owners, and cross-functional partners to improve workflows and user experiences. Responsibilities Lead the day-to-day operational performance of a team of Associates, including quality, productivity, service-level, and other team goals. Set clear expectations, priorities, and performance goals for individuals and the team. Manage team capacity, scheduling, and work allocation to ensure critical workflows are covered and work is completed accurately and on time. Coach Associates on troubleshooting, process knowledge, communication, and sound judgment in resolving user issues. Hold regular development conversations and provide timely, constructive feedback that supports growth and career progression. Complete performance reviews and address performance concerns in partnership with your manager and People team partners, as appropriate. Build a collaborative, inclusive team environment where Associates can raise risks, share ideas, and learn from one another. Serve as an escalation point for complex operational or user issues, using sound judgment to resolve issues or route them to the right partner. Partner with global operations specialists and business process owners to run critical Internal Systems workflows. Identify recurring issues, process gaps, and manual work. Lead or contribute to improvements that increase quality, reduce effort, and improve the user experience. Use operational data and team insights to surface trends, risks, and opportunities to relevant stakeholders. Work closely with cross-functional teams to improve product offerings, processes, tools, and user-facing communications. Support hiring, onboarding, training, and ramping of new team members. Help build the operating culture, team practices, and capabilities of Stripe Delivery Centers. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 3+ years of experience leading, supervising, or formally mentoring an operations, support, or user-facing team. 9+ years of experience in customer support, technical support, operations, or another internal or external user-facing environment. Experience leading teams that support technical products, platform users, or complex operational workflows. Experience managing operational work against defined quality, productivity, or service-level goals. Strong written and verbal communication skills, with the ability to give clear, constructive feedback. Experience coaching others and supporting their professional development. Strong analytical thinking and problem-solving skills, with the ability to identify root causes and make practical improvements. The ability to prioritize effectively and make sound decisions in a fast-moving, structured environment. A process-oriented mindset and a track record of improving workflows, reducing manual effort, or improving user experiences. Experience working effectively with cross-functional stakeholders. A user-first mindset and interest in learning technical products, systems, and processes. The ability to work from the Bengaluru office in night shift. Preferred qualifications Experience using operational data to manage performance, identify trends, and prioritize improvements. Experience supporting hiring, onboarding, workforce planning, or scheduling for an operations team. Experience working with global teams across time zones.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Our users are the heart of our business. Stripe’s Global Customer Success Team is responsible for managing our largest and most strategic relationships, such as Bytedance, Canva, and Shopify. In this manager role you’ll be responsible for a high-performing team of Customer Success Managers covering the Greater China Region. You’ll lead and coach the team, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with executives at existing enterprise Stripe customers. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales or account management team, superior communication skills, and a knack for understanding unique customer needs. What you’ll do We are seeking a Manager to lead a team of high-performing Customer Success Managers to build and grow the relationships with our most complex users from the Greater China region. You will: Recruit, train, and lead a team of Customer Success Managers Help drive an engagement model focused on high growth accounts in the Greater China region. Develop both the long-term vision and strategy for the team and drive progress toward key metrics Be accountable for increasing revenue, managing day-to-day operations, and scaling the team Coach, mentor, and guide the team in developing consultative and solution-based customer success and sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Inspire, motivate, and enable individual development to promote career growth of direct reports Travel to Greater China to build interactions and relationships with our users. Who You Are We’re looking for someone who has: 12+ years of customer success management or account management or sales experience with 3-5 years of people management experience Ability to hire, train, and coach a high-performance Customer Success team Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships Demonstrated passion for Stripe’s mission Nice to haves: Prior experience at a growth stage Internet/software company Payments experience
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team To advance Stripe’s important mission, we are building a world class Internal Audit (IA) team. Our purpose is to strengthen the organization’s ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We are consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe’s controls where it matters the most. Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe’s internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. Organized as a single global function, the team operates under a unified methodology, set of policies, and governance model — with specialized leads who bring deep domain expertise while working in alignment with that shared framework. We’re looking for a leader with extensive finance, operations, fiduciary, and regulatory compliance audit experience who will help us build and scale a global audit program. What you’ll do As a senior member of the EMEA IA team you will be central to shaping our audit landscape in one of the most dynamic sectors of FinTech. In this pivotal role, you will help drive the execution of a comprehensive, risk-based internal audit strategy that not only anticipates emerging risks but also aligns seamlessly with our management's vision and regulatory landscape. As a member of the Internal Audit team, you will harness your expertise in governance, risk management, and internal controls to produce invaluable assessments that empower our Board, Audit Committee, and senior leadership to make informed, strategic decisions. This is more than just an auditing position; it's an opportunity to influence the very framework of our operations, protect our organization from unforeseen challenges, and bolster our commitment to excellence and compliance in the rapidly evolving world of Fintech. If you're looking to make a significant impact and elevate your career in an innovative and supportive environment, this is your chance to step into a role where your insights will drive meaningful change and ensure our continued success. This position is office-based in London, UK. Responsibilities Lead and execute risk-based internal audits and provide input into a risk-based internal audit strategy that ensures comprehensive, end-to-end audit coverage. This strategy should reflect emerging risks, management priorities, and regulatory obligations. Oversee evaluation and testing of governance, risk management, internal controls, compliance, financial reporting, and operational processes to ensure their effectiveness, accuracy, and regulatory compliance. Present independent, objective reports directly to the UK Board, Audit Committee, and senior leadership on the effectiveness of internal controls, risk management, and governance processes, communicating complex technical and regulatory risks to senior stakeholders in clear, actionable terms. Ability to engage with partners and regulators; help prepare and present audit evidence and findings to enhance confidence in our internal oversight processes. Clearly communicate complex risks and impacts to senior stakeholders, including the Board, Audit Committee, and regulators (e.g., FCA, CBI). Partner with senior management and cross-functional teams - including engineering, product, treasury, legal, compliance, and operations - to translate audit findings into durable, structured remediation plans with control enhancements, tracking all corrective actions to verified closure. Invest in understanding the business to better identify areas of need and opportunities to advise. Research and stay current on applicable regulatory requirements and (e.g., GAAP, IFRS, PSD2, EMD2, EBA, etc.), emerging trends and best practices. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of experience in internal auditing, risk management, or compliance, preferably within the banking or financial services sector. Expertise in auditing financial controls, operations and regulatory compliance. Bachelor’s degree in Accounting, Finance, Business Administration, or related field. Strong experience in risk-based audit planning, execution, and reporting across governance, compliance, financial reporting, and operational controls. Professional certification such as CIA, CPA, CAMS, CRCM or similar is required (or active pursuit). Strong analytical skills with experience using data analytics and continuous monitoring tools to support audit activities. Excellent written and verbal communication skills; ability to present complex issues clearly to non-technical senior stakeholders. Proven ability to lead cross-functional remediation efforts and track closure of corrective actions. High degree of integrity, independence, and professional skepticism. Preferred qualifications Master’s degree in Accounting, Finance, MBA, or related advanced degree. Prior experience in a regulated financial institution or network with complex relationships among network partners. Experience with audit management software, automation platforms, and advanced data analytics. Demonstrated track record of building continuous audit/monitoring programs.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Enterprise team is a team of high-performing Account Executives focussed specifically on the Enterprise segment - comprised of Large, late-stage, tech-forward companies that are achieving significant scale. What you’ll do As a Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. I n this role you will lead by example, help the team to develop their skills, deliver on their ambitious targets, and roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of new business sales professionals, with a particular focus on the Enterprise segment. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe. Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs. Working with Product and other Sales teams in the US, EMEA and AMER. Participate in industry events to help drive positive market awareness. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of sales experience and 3+ years of people management experience. Demonstrated experience leading sales in a high-growth technology environment. Ability to hire, train and coach a high-performance sales team. Ability to build strategic executive relationships with customers and industry thought leaders. Demonstrated passion for helping to scale new technology businesses. Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms. Preferred qualifications Prior experience at a growth stage Internet/software company. Prior experience leading a team in an international office of a US HQ’d company. Prior experience in the payments industry.
Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how the world works. Your role Stripe is large enough that individual products and projects can be rapidly deployed to a meaningful fraction of the world’s businesses, but small enough that individual agency still has outsized impact. Small teams can impact how millions of businesses grow. Right now the global economy is replatforming around AI, creating new opportunities for growth. We’re at the center of this, and we think the best work is still in front of us. To meet this moment, we’re looking for people who move with urgency, like hard problems, and want their work to matter at a time of great change. If that’s you, there’s no better place to build your career. Who you are Ambitious builder: You’re energized by building solutions without clear precedent and solving problems with far-reaching consequences. Successful Stripes are deeply curious, and prefer the joy of discovery to the comfort of certainty. Rigorous thinker: You appreciate that things worth doing are rarely simple. You enjoy working on problems that have never been tackled before. Adaptable problem solver: You adapt quickly and treat obstacles as opportunities. At Stripe we embrace kindness while encouraging Stripes to take measured risks and act boldly, even in the absence of consensus. Minimum requirements A Bachelor’s or Master’s degree in computer science or a directly related field, obtained by summer 2027, or equivalent work experience; New grad candidates should have no more than 18 months of professional experience (excluding internship experience). Experience and familiarity with programming, either through side projects or classwork. We work mostly in Java, Ruby, JavaScript, Scala, and Go. We believe new programming languages can be learned if the fundamentals and general knowledge are present. Experience from either previous internships or working collaboratively on multi-person coding projects (in a university or professional setting). Ability to learn unfamiliar systems and form an understanding of those systems, through independent research and working with a mentor or subject matter experts. Clear written communication skills, with the ability to explain your work to stakeholders, team members, and other Stripes. Ability to leverage AI tools to accelerate development while applying rigorous critical thinking and professional judgement to review, refine, and validate all outputs. Preferred qualifications One or more areas of specialized knowledge (frontend, backend, infrastructure or other technologies) balanced with general skills and knowledge. Experience in code review practices, and an understanding of how to safely update production systems. Familiarity with navigating and managing work in large code bases. Experience leading small projects independently, and contributing to larger projects alongside peers. Ability to operate with high agency in navigating complex technical obstacles independently, knowing precisely when to unblock oneself and when to ask for help.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe launched Stripe Delivery Centers—a global team to design, implement, and grow Stripe operations for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operations, driving process improvement, and playing a front-line role in building this new operational capability for Stripe and accelerating growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. Responsibilities Troubleshoot and solve external user issues Analyze our processes and instigate changes to help scale our operations and improve user experience Work closely with other Stripe teams to improve our product offerings and messaging around new products and features Gain unique insights into how thousands of businesses on Stripe scale and operate Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization Partner with business process owners to run a critical workflow Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements You have a user-first mindset and are energized by the challenge of solving difficult problems. You have excellent communication skills, both written and verbal. You excel in analytical thinking and problem solving. You have prior experience in handling customer calls or offering services to internal and external users. You enjoy learning about technical products and processes. You are an organized self-starter with a passion for finding solutions to our users' challenges. You have a process-oriented mindset and the ability to get things done. You enjoy working in an in-office environment with strong cross-team collaboration and support. You are able to prioritize and enjoy working in a quick-moving environment. You are humble and have a proven track record for working well across teams and with external partners. You're willing to periodically work a weekend day for which you will receive a weekday off in lieu; the SDC operates in 9 hour shifts which are scheduled to fall between the hours of 12:30pm and 9:30pm. Preferred qualifications Prior experience or knowledge in user support Prior experience in troubleshooting Prior experience working on projects or process improvement initiatives
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Team The Product and Business Engineering organization manages Stripe's core financial products, develops tools for efficient payment acceptance and risk management, provides a consistent developer experience, and creates solutions that empower businesses to optimize their revenue operations. This includes: Payments and Risk: The Payments Engineering organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe’s brand and financial stability. Link: Link is Stripe’s consumer payments network, designed to make online checkout faster and more secure. It lets consumers save their payment details and use them across participating Stripe businesses, reducing friction at checkout while helping businesses improve conversion. The Link team builds experiences and infrastructure for consumers, merchants, and payment method partners, including support for local and lower-cost payment methods, smart authentication, and account protections. Over time, Link aims to give consumers more choice in how they pay while helping businesses grow revenue and manage payment costs. Developer Experience and Product Platform (DEeP): The Developer Experience & Product Platform (DEeP) team empowers all of Stripe’s products with a shared product platform that can help with rapidly delivering high quality, consistent cross-product experiences across our UI and API surfaces. It focuses on providing consistent and scalable developer experience that any developer can leverage to accelerate customers’ ability to create value from Stripe. Revenue and Financial Automation (RFA): The Revenue and Finance Automation (RFA) suite gives businesses power over the entire life cycle of their cash flow. By coordinating billing, tax, reporting, and data services in one modern stack, Stripe’s RFA suite eliminates the inefficiencies of legacy finance tools and supports revenue growth. Team Matching: exact team matching for one of the subteams will be determined throughout the interview process based on business priority, your experience, location, etc. Please note we may also consider you for different orgs outside of Product and Business Engineering depending on open roles. What you’ll do As an Engineering Manager at Stripe, you will play a pivotal role in driving the success of your team and the broader organization. Your responsibilities will include: Responsibilities Leading engineering and design processes, coaching, mentoring, and supporting your team as they build innovative solutions. Collaborating with stakeholders across product, design, infrastructure, marketing, and operations to ensure alignment on projects and objectives and shaping the team’s strategy and roadmap. Owning problems from end-to-end by managing diverse systems, processes, and technologies, while continuously seeking opportunities to optimize efficiency and user experience. Upholding high engineering standards, ensuring consistency across codebases, and implementing best practices throughout your team. Recruiting top engineering talent in partnership with Stripe’s recruiting team to build a diverse and high-performing team. Supporting your team members' career growth by providing insights and development opportunities tailored to their goals. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum Requirements 4+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale 8+ years of full time software development experience Experience building extensible, leveraged software solutions that scale to different kinds of user needs, with the ability to empathize with users and advocate for exceptional user experiences Strong problem-solving skills, with a history of creatively tackling complex challenges Background in dealing with ambiguity and executing on multiple high-impact work streams simultaneously Commitment to fostering a supportive, feedback-driven, and challenging work environment Technical proficiency to engage thoughtfully with engineers about architecture and product design, offering valuable insights when necessary A mindset of autonomy and entrepreneurship, where you're excited to take responsibility and drive initiatives forward Preferred Qualifications You have a strong product and design sense, and enjoy finding elegant solutions to complex problems Experience thriving in cross-functional environments, demonstrating rigorous thinking, effective decision-making, and ability to build strong cross-team relationships You have experience building and leading a distributed team that works across multiple locations and time zones
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the team The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical aspects of the customer lifecycle between after sales and before handoff to post-implementation teams. As a member of the Solutions Architecture team, you’ll primarily be focused on ensuring customers successfully implement Metronome’s products and realize value quickly. Responsibilities Using proficient discovery and scoping to understand what challenges our clients face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas. Doing whatever it takes to support clients throughout the entire implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch. Providing expert guidance to clients regarding usage-based pricing and consumption business models. Hands on configuration of Metronome’s system on behalf of clients Designing integrations between Metronome’s APIs and the clients business systems to align to Metronome best practices (including CRM/ CPQ, Payments, Taxation, ERP, Billing Providers, Reporting and Analytics tools). Acting as a liaison between the field and Metronome R&D to advocate for client needs and feature requests. Partnering with implementation managers and other project team members to provide visibility into progress and proactively identify risks and issues Building relationships with people at our client organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible. Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging. Ensuring a proper handoff to our post-implementation teams (Customer Success and Technical Support). Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Expect these engagements to be complex, deep, technical, and most of all interesting . Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk. Minimum requirements 10+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like sales engineering, solutions architecture, technical account management). Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, Billing, Tax, Payments, etc. Experience leading complex, multi-phase technology transformation programs for enterprise companies. Experience in fast-moving startup environments that value high agency. Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders. Excitement for building and improving GTM playbooks, processes, and reusable assets. Preferred qualifications Experience as a software engineer, product manager, or in other technical roles. Strong understanding of project management and program management fundamentals and principles Experience working with users from one or more of the following personas: Finance/ CFO, Engineering/ CTO, Product/ CPO, Sales Ops/ CRO, and Billing Operations. Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.
Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Alliances and Channels team owns the Go-To-Market (GTM) partnerships for Stripe including management consultants, payment advisors, systems integrators and technology partners. We drive the development of the partnerships including enablement and solution design along with the go-to-market strategy where we work with partners to source new opportunities for Stripe and ensure they are delivered and activated with world class quality. Additionally, we work to ensure our partners develop large, fast growing, profitable businesses on Stripe inclusive of payments, billing, fraud, stablecoins and agentic offerings. What you’ll do As the lead for Stripe relationship with Strategic payment advisors you will drive Stripe’s engagement with payment advisors who most critically influence opportunities relevant to Stripe. Payment advisors firms help large and medium businesses with all their needs related to payment, including monetizing payments through marketplaces and platforms, RFP execution, GTM, Cost optimization, new revenue modes and GTM strategies. Often an enterprises’ financial infrastructure is the cornerstone of these transformations and legacy players are being challenged on their innovation ability in a crowded and rapidly evolving space. Therefore, Stripe needs to continuously engage, educate and support this broad base of influencers to ensure they clearly understand the value and capabilities that Stripe brings to these initiatives, early in the process. Ensuring that Stripe is included in the right consideration sets and that these partners have access to resources in Stripe in service of their users. The lead lead will work to engage firms directly and via scaled mechanisms partnering with product, marketing and GTM teams. The covered firms will be the like of Glenbrook, CMSPI, EDG, with the goal of developing of a purpose built program to support these firms and ensure they have fast access to the relevant information and expert ultimately leading to Stripe being a preferred/short listed provider of commerce transformations and platform use cases being recommended by these firms. Responsibilities Define and build a scalable program to engage these firms individually and broadly. Engage firms to create thought leadership exchange and deep awareness of Stripe. Define Metrics for success, iterating overtime as we learn what works. Strategically engage internal subject matter experts and resources to timely support partners requests. Define incentives program specific for payment advisors that accounts for their role as agnostic advisors. Engage with Stripe marketing, analyst and industry leaders. Develop and evolve this new role for the A&C organization. Present innovative payments solutions to partners and their clients including stablecoins and agentic. Organize and execute Periodical Business Reviews with each partner Ensure business development targets are met through these partners Ensure Stripe is brought in the consideration set for relevant RFPs and opportunities Who you are Minimum requirements 8-12 years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. 5+ years of experience working for or with payment advisory firms Proven experience leading complex payment and related projects including implementation and optimisation. A proven ability to build collaborative working relationships with cross-functional teams The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. A proven ability to be a self-starter capable of driving business results without significant supervision. Demonstrated ability to identify and pursue commercial opportunities through partners by structuring mutually beneficial outcomes. Excellent presentation skills and demonstrated public speaking experience. Excellent verbal and written communication skills. Preferred requirements Previous/current use of Stripe products. Industry experience in Retail, Hospitality, Insurance, Media, Healthcare. Management experience, leading global teams (direct and indirect).
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Design organization builds the product and brand experiences that millions of businesses and developers rely on. We’re a cross-functional, global organization of product designers, content designers, design researchers, design systems engineers, motion designers, and design program specialists. Our mission is to make economic infrastructure simple and accessible. Design plays a central role by making complex flows understandable, crafting clear product language, and building consistent systems that scale. The Design Operations team leads Design’s business operations, runs cross-organizational programs, and builds the systems that help teams collaborate and produce high-quality work. Design Program Managers guide complex programs through the design lifecycle and apply design thinking to our operating model. They prototype and iterate on how our team works. We’re looking for a Design Program Manager to partner with the Research team. This full-time role reports to the Head of Design Operations. What you’ll do Responsibilities Lead and build programs for the Research organization. Develop and implement processes and resources that support impactful research and scale the use of user insights across Stripe. Improve our operating model and processes, including automating tasks, improving workflows, and developing repeatable methodologies. Measure the impact of these changes. Prepare researchers to use agentic workflows, including designing, building, and overseeing autonomous, multi-agent workflows. Build custom tools, agents, automations, and skills for Research workflows and responsibilities. Evaluate and implement new tools with researchers and cross-functional partners to support new capabilities across Stripe. Work with researchers and designers across disciplines, skills, backgrounds, and specialties. Identify patterns and scale successful tools and approaches for broader team use. Partner with Research leadership and the Design Operations team to balance competing priorities and make effective use of team resources. Identify potential obstacles and risks to key programs. Develop solutions, solve problems effectively, and use decision-making frameworks to support timely resolution. Source and evaluate third-party vendors when needed. Work with Legal, Security, and Procurement to onboard and pay vendors, including managing statements of work, business terms, and budgets. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. You understand research work. You have direct experience in Design or can quickly learn the workflows, deliverables, tools, and pressures relevant to Stripe researchers. You recognize that understanding someone’s work is necessary before changing it. You have hands-on experience building artificial intelligence (AI) agents, automations, and tools. You’ve built solutions that changed how work gets done, and you can build alongside the people you support. You’re an effective coach and communicator. You adapt your approach to different audiences and help people adopt new ways of working. You recognize patterns and think in systems. When you build something that works for one person, you look for ways to make it useful to others. You’re persistent and versatile, with skills that can apply across the company. You prioritize action and speed. You can show someone a useful proof of concept on their own deliverable today, while continuing to build toward longer-term platform goals. Minimum requirements 5+ years of experience in design thinking, qualitative or quantitative research, user experience, or program management, including experience partnering with research teams. Demonstrated hands-on experience building AI-powered tools, agents, automations, or workflows that improved real work processes for designers, researchers, creative teams, or product teams. Experience coaching, teaching, or enabling others, formally or informally, with evidence of changes in how people work. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and adapt your style to different learners. Experience working across multiple workstreams and relationships at the same time. You’ll support a Research team that works across Stripe’s product, marketing, support, and design teams. A product-builder mindset for solving the last-mile problem: turning standalone AI experiments into polished, production-ready products that are easy to find and use. Preferred qualifications Experience with research and design tooling ecosystems, such as Qualtrics, Sprig, Figma, Dovetail, or design system management tools. Experience with AI development tools and platforms, such as Claude, Claude Code, Codex, custom agent frameworks, application programming interface (API) integrations, or workflow automation tools. Experience with change management, organizational transformation, or large-scale enablement programs. Experience building and scaling internal tools, templates, or playbooks adopted beyond your immediate team.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Billing Configuration team enables extensibility of all Billing concepts and owns the core infrastructure needed to manage configuration changes over time and custom billing logic use cases. What you'll do As the engineering manager for Billing Configuration, you’ll own the operational and technical direction of the platforms that let Stripe users and internal teams model, customize, and evolve how billing works. You’ll lead the team building the foundational configuration layer for Stripe Billing, enabling flexible products, pricing, eligibility, entitlements, and billing behavior. This team enables complex custom use cases and configuration changes over time. You’ll shape the team as it expands to support increasingly sophisticated use cases, working closely with internal and external customers to build reliable, extensible systems that make Stripe Billing adaptable to the real world. Responsibilities Lead a team responsible for the core architecture needed to enable billing configuration complexity and extensibility Own the technical strategy and roadmap for billing configuration Drive operational excellence across billing infrastructure systems Hire and develop engineers as the team expands into new scope Partner with stakeholders across organizations to deliver billing solutions Work backwards from internal and external customer needs to define priorities and scope Define and uphold engineering standards across a team owning business-critical billing infrastructure Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale 8+ years of full-time software development experience Track record of leading engineering teams responsible for high-traffic, low-latency, and extensible systems Deep user empathy with a history of working backwards from internal and external customer needs Proven ability to drive rigorous decision-making and build strong partnerships across teams Ability to handle ambiguity, creatively solve complex challenges, and execute on competing high-impact priorities Demonstrated focus on system reliability, operational health, and incident response Preferred qualifications Experience building and leading distributed teams across multiple locations and time zones Track record of delivering shared infrastructure across multiple business units Background in billing, metering, or large-scale distributed systems
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings. What you’ll do As an Enterprise Services Seller, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams to influence product strategy for large clients. Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives. Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance. Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development. Demonstrated ability to lead large transformational engagements using disruptive technologies. Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities. Ability to understand complex business requirements and develop tailored solutions. Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities. Professional fluency in Mandarin Chinese and English is required for this role, as it involves working primarily with clients within the Greater China region Preferred qualifications Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers. An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner. Experience working with upper middle market and enterprise companies. A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets. Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models. Proven ability to create a strong growth culture within a team. Background in a growth-stage internet/software company and/or the payments industry. Familiarity with APIs and their role in digital solutions.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Checkout Optimization team is the growth team for Stripe’s checkout UIs. They build high-converting, personalized checkout experiences for buyers and agents, as well as the data platform that powers it. The team identifies opportunities to improve checkout through rapid product experimentation and delivers optimization at scale through our ML-powered engine. The team also builds the reliable data foundations that enable this work, including experimentation, optimization, and data-informed product decisions across Stripe’s checkout suite. Over the next 6 to 12 months, the team will focus on: Building personalized checkout experiences powered by the ML-based Optimization Engine Agentic commerce through optimizing OCS experiences for agent buyers Checkout optimization for rapidly growing AI companies Improving our data platform, which is critical to leveraging data internally and externally What you’ll do Engineering Managers at Stripe are responsible for the success of their team. You’ll be deeply involved in the engineering and design processes as well as coaching, mentoring, and leading the team. You’ll have a deep understanding of how to drive efficient engineering teams and you’ll have a strong user focus. You'll work with engineers on creating technical solutions and communicating effectively across teams and senior leadership. Responsibilities Lead and manage a team of talented full-stack product and data engineers, providing mentorship, guidance, and support to ensure their success Understand buyer and agent needs and pain points to prioritize workstreams and deliver high-quality checkout experiences Partner with Product, Design, Data Science, Data Engineering, and engineering teams across Stripe to deliver these solutions Lead experimentation and optimization work that improves checkout conversion and buyer experiences Build and evolve the data platform that enables reliable, self-serve analysis, experimentation, and product decisions across OCS Drive high standards for the quality, reliability, and usability of the data products and pipelines that support OCS decision-making Recruit top engineering talent in partnership with Stripe’s recruiting team to build a diverse and high-performing team Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion Provide hands-on technical leadership, including architecture and design, vision, direction, requirements setting, and incident response processes for your team Set the team’s direction, from north star vision to goals, OKRs, and roadmap Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of engineering management experience, directly managing and growing teams of 5+ engineers focused on building and shipping products at scale 10+ years of full-time software development experience, with a strong background in backend development Experience working across geographies Experience leading growth or product teams that have used experimentation to drive product usage and other metrics Experience building extensible, leveraged software solutions that scale to different kinds of user needs, with the ability to empathize with users and advocate for excellent user experiences Preferred qualifications Previous experience working in payments and on payments technology Previous experience leading a growth team Previous experience leading a data engineering team
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless. What you’ll do You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event. Responsibilities Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward Manage a high volume of simultaneous projects, ranging from small to large scale Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack Source, onboard, and oversee external creative agencies Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes Who you are Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale. The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements 10+ years of experience in similar roles and industries Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process Proven excellence in producing creative systems that are optimized for scale and growth Highly detail oriented and excel at simplifying complexity Strong track record successfully influencing outcomes both internally and with agency partners Can balance optimizing for speed and quality, with high craft and quality creative work Are persuasive in explaining your work, process, and decisions Excellent organization and presentation skills, and excel in written and verbal communication Are passionate about Stripe’s mission
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Brand Studio sits at the center of everything Stripe shows the world — from visual identity and brand systems to campaigns, events, digital experiences, and global marketing. The studio functions as a creative multiplier: setting the standards, building the systems, and producing the work that helps Stripe show up with intention and quality across every touchpoint. World-class creative output requires world-class operational infrastructure. Brand Operations is the function that makes Brand Studio's work possible at scale — not by managing the execution, but by architecting the conditions that enable it. That means shaping what enters the studio, ensuring clarity before a brief is written, and building the systems that allow creative directors and producers to focus on what they're here to do: create exceptional work. What you’ll do Most operations leaders are brought in to fix problems. We're looking for someone who prevents them — and designs the system in which prevention becomes the norm. The Head of Brand Operations exists upstream from creative execution. This role's job is to ensure the work entering Brand Studio is strategically aligned, clarified, prioritized, resourced, and fully prepared for delivery before it ever reaches a creative director or producer. It also means ensuring the company understands how to work with Brand Studio — what it takes to be a ready partner, and where a given initiative stands on the roadmap. When that infrastructure is working, creative leaders spend their time and energy on the thing they're actually here to do. This role lives at the altitude of setting the team up for success. That means the early-stage, ambiguous conversations where partners are still forming ideas — where the business need hasn't been articulated, where the biggest risks and opportunities haven't been named, and where a structural decision will compound over time. It means building and maintaining a roadmap the entire company can see and trust. And it means leading a team of producers who own their projects fully, with your role being the system that makes their ownership meaningful. This role isn't about staying out of the details entirely — it's about not defaulting to them. You'll roll up your sleeves when the moment calls for it. But your primary value is in designing the ecosystem, not running the work. If you want to build the system in which great work consistently becomes possible — and watch it scale — this is a rare opportunity to do that. Responsibilities Architect the Brand Studio ecosystem. Engage cross-functional partners — Marketing, Product, Comms, PMM — before briefs exist. Turn ambiguous asks into clear, sequenced workstreams so creative leaders inherit clarity, not chaos. Build and maintain the Brand Studio roadmap. Sequence and prioritize work based on business importance, creative opportunity, and team capacity. Give leadership a forward-looking view of what's coming — and the tradeoffs involved. Set the conditions for great work. By the time a project reaches a creative director or producer, the business need is defined, stakeholders are aligned, and the problem is framed. Creative leaders shape the work. You shape the environment that makes the work possible. Own and evolve the operational infrastructure. Build the intake processes, alignment frameworks, and communication rhythms that help Brand Studio run at scale. Refine them as the team grows. Make how Brand Studio works visible to the company. Partners should be able to find the roadmap, understand where their project stands, and know what it takes to show up ready. The process of working with Brand Studio shouldn't require a meeting to explain. Run the business of Brand Studio. Own the budget, manage agency and external production partnerships from procurement through delivery standards, and partner with Finance on clear accounting structures. Give the team the resources and partnerships it needs to deliver. Lead, develop, and set the cultural tone. Hire great people, build their judgment, and set clear ownership. Give direct feedback, delegate fully, and create the stability that lets people do their best work. You're a steward of how this team shows up — the norms, the standards, and what it means to operate at this level. Stay attuned to what's forming. Brand-level initiatives take shape before briefs exist. Catch early signals across the company and help shape ambiguous ideas into clear outcomes before they reach the studio. Represent Brand Studio at the leadership level. Keep senior leaders informed on priorities, direction, and impact. Make the case for what deserves investment, what should wait, and why. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 12+ years of experience in brand operations, creative operations, or creative program management. A track record of building operational systems at the function level, not just executing inside them. 5+ years managing a team of producers, program managers, or operations professionals, with clear evidence of developing talent and building production capability. Demonstrated experience engaging cross-functional partners before briefs are written — shaping workstreams, clarifying business needs, and setting creative teams up to succeed. Experience building and owning an annual creative roadmap for a team or function, including prioritization frameworks, capacity planning, and tradeoff communication with senior leadership. A track record of building operational infrastructure — intake processes, prioritization systems, partner communication frameworks — that scaled and outlasted your direct involvement. Experience managing significant budgets, including developing transparent accounting structures in partnership with Finance. Strong stakeholder management and executive communication skills, with the ability to align competing priorities and influence without authority across a large, cross-functional organization. People management instincts that build team judgment rather than dependency — genuine delegation, direct feedback, and a consistent bias toward developing others over personal execution. Experience incorporating AI into team workflows and driving measurable adoption across a creative or operations team. Preferred qualifications Experience inside a world-class in-house creative studio or brand team, with deep familiarity with the full creative production lifecycle — from strategy and concept through final delivery. A track record of building or rebuilding a brand operations function from scratch within a company or team at scale. Experience managing global creative agency and external production partnerships end to end — from procurement and onboarding through creative direction and delivery standards. Deep understanding of how brand, marketing, and product teams operate at a technology company, with the instincts to bridge creative ambition and business priorities. Experience building operational transparency systems — roadmaps, dashboards, or partner-facing communication frameworks — that gave an entire organization real-time visibility into a creative team's capacity and priorities. Experience building creative process standards, playbooks, or partnership guidelines that became lasting institutional infrastructure.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The GTM Operations team is responsible for overall productivity and effectiveness of the sales organization, partnering closely with the sales team and teams across Stripe to drive initiatives. Within this, the APAC Sales, Strategy & Operations organization is at the forefront of driving revenue and growth. As a trusted business leader our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business. We're known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy. What you’ll do As a Sales Business Partner on our Sales Strategy and Ops team, you will partner senior Sales leadership and the broader Sales team to drive the overall productivity and effectiveness of the org. With focus on Stripe’s AUNZ business; responsibilities include resource planning, go-to-market analysis, reporting, quota setting and management, sales process optimization, sales program implementation, sales compensation design and administration. We are looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. The ideal candidate will have significant experience: (1) scaling a technology sales org, (2) contributing to the growth and development of a sales operations team, and (3) superior communication skills to work across the most senior stakeholders. Responsibilities Determine go-to-market approaches and structures Conduct and enable regular business reviews and resource planning Define, manage and provide insights on key performance metrics Develop and execute initiatives designed to optimize sales team efficiency and productivity Create and manage operational processes such as target setting, forecasting, and budgeting Design workflows and playbooks for sales teams Oversee implementation of enabling systems and tools, working closely with internal systems teams Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred requirements are a bonus, not a requirement. Minimum requirements 10+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in investment banking, management consulting, private equity, venture capital, or business insights / analytics roles Bachelor's Degree in a related field Strong analytical skills and a structured approach to solving unique business problems Experience working with large data sets (e.g., advanced SQL and Excel skills) An enthusiastic "roll up your sleeves" mentality Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment Preferred requirements Prior experience at a growth stage Internet/software company Prior experience in the payments industry
Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies from the world’s largest enterprises to the most ambitious startups use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. We have significant work ahead, which creates an opportunity to do meaningful, high-impact work with colleagues and users around the world. About the team Stripe’s New Zealand business is growing, and we are building our enterprise new-business capability in the market. The Enterprise team focuses on winning and developing relationships with New Zealand’s largest and most strategic companies. As an Enterprise Account Executive, New Business, you will establish and grow a new enterprise territory. You will identify must-win accounts, build a high-conviction pipeline, develop executive relationships, and lead complex sales cycles that help prospective users use Stripe to modernise and grow their businesses. What you’ll do Build and execute a territory strategy for New Zealand’s largest prospective enterprise users. Create new pipeline through thoughtful outbound prospecting, account research, partner engagement, executive networking, and targeted account plans. Own the full new-business sales cycle, from initial outreach and discovery through solution design, commercial negotiation, close, and transition to implementation and post-sales teams. Develop trusted relationships with senior business and technical stakeholders, including leaders across Finance, Product, Engineering, Operations, Digital, and Technology. Lead complex, multi-threaded sales processes involving multiple business units, decision-makers, and internal and external stakeholders. Articulate Stripe’s business and technical value across the platform, connecting customer priorities to measurable commercial outcomes. Partner closely with Solutions Architects, Product, Partnerships, Marketing, Legal, Deal Pricing, and post-sales teams to develop and close strategic opportunities. Lead commercial negotiations for complex and bespoke agreements while protecting long-term customer value and Stripe economics. Build account plans, mutual action plans, financial analyses, and executive-level presentations that advance opportunities. Help establish and refine Stripe’s enterprise sales motion in New Zealand by sharing market insight, improving messaging, and contributing to repeatable sales practices. Who you are You are a high-performing enterprise seller who thrives in new-business environments. You know how to open doors at large organisations, earn credibility with senior stakeholders, and lead complex sales cycles from ambiguity to a clear commercial outcome. You are commercially rigorous, technically curious, and persistent. You can balance strategic account planning with the day-to-day discipline needed to build pipeline and maintain momentum across long sales cycles. You are comfortable operating with autonomy and enjoy building a territory where there is substantial opportunity to define the playbook. Minimum requirements 6+ years of Sales experience with at least 3+ in enterprise new-business sales, ideally in complex B2B software, cloud, fintech, payments, or technology environments. Demonstrated success opening and closing net-new enterprise customers, with a clear record of meeting or exceeding sales targets. Experience developing a territory or greenfield account strategy, including defining target accounts, creating pipeline, and building executive relationships from scratch. Proven ability to manage complex, multi-stakeholder sales cycles involving technical, financial, operational, and executive buyers. Strong experience selling to senior leaders, including CFO, CIO, CTO, COO, Chief Product Officer, and other executive stakeholders. Ability to lead sophisticated commercial negotiations, including bespoke agreements and cross-functional approval processes. Experience building and executing account plans across complex organisations with multiple business units and decision-makers. Excellent written, verbal, and presentation skills. Strong commercial judgement, analytical capability, and ability to connect product capabilities to customer business outcomes. Comfort operating in a fast-paced, ambiguous environment with high ownership and accountability. Must be based in Auckland, with travel across New Zealand as required and occasional international travel. Preferred requirements Experience selling at a leading enterprise software, cloud, or platform company. Experience selling payments, financial infrastructure, fintech, or other technically complex platform products. Experience selling into large New Zealand or ANZ enterprise organisations. Experience in a high-growth technology company where territory strategy, messaging, and sales processes were still being developed. Experience working with technical pre-sales, product, partnerships, and implementation teams on enterprise opportunities.