Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. What You'll Do Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program Educate customers about our CRM products, services, and operating model Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management) Influence and drive change within customer organizations Requirements 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation) Proven track record as a strategic, trusted advisor to customers having the ability to influence change Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT) Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements Self-starter who is able to own the ongoing success of customer assignments Ability to travel up to 15% Must be both located in and legally authorized to be employed in the United States Nice to Have Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics) Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products) CRM Program management Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program Compensation Base pay: $75,000 - $115,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, o

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Systems is looking for individual leaders with consulting and system implementation experience and a passion for helping customers optimize their regulatory data and document management processes. Veeva’s RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform. As a member of our Professional Services team, you will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and configuring our cloud-based solution for managing regulatory information across the enterprise. Opportunities are available within the United States for this role, which is a remote position with a preference for Eastern or Central Time Zone. If a candidate is in close proximity to an airport and able to meet travel requirements, there is no work location requirement. Qualified U.S.-based candidates are encouraged to apply. What You'll Do Guide life science customers in the configuration and implementation of Veeva’s Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes Lead configuration requirements workshops, design, and document, as well as prototype and deploy solutions Program and project management, including resource planning, leading and motivating a cross-functional team Communicate between the project team, customer, and internal stakeholders Requirements 3+ years experience working with or for organizations in life sciences or healthcare either as a consultant, business, or IT representative Technical abilities and willingness to “roll up your sleeves” to design, configure, and implement a RIM solution Ability to collaborate and communicate excellently with diverse stakeholders Team player with strong organization skills and an ability to act with speed in a complex environment Ability to travel as required by the business Nice to Have Consulting experience, working with a major system integrator or software vendor Knowledge of drug development, Regulatory Affairs, or Regulatory Operations Experience in life sciences compliance and computer systems validation requirements Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program Compensation Base pay: $65,000 - $145,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital statu

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Drive strategic growth across Enterprise Consumer Goods and Food & Beverage accounts. As an Associate Account Partner, you will manage end-to-end pipeline creation by executing targeted outbound outreach while qualifying inbound leads. You will act as a trusted advisor to senior leadership across R&D, Quality, Manufacturing, and Supply Chain. You will collaborate closely with a cross-functional team of experts to shape account strategy, expand existing relationships, and deliver meaningful business outcomes through Veeva’s Quality Cloud. What You’ll Do Identify strategic targets based on comprehensive data insights and own research Build and execute an effective outreach and engagement strategy Build executive relationships and position quality transformation initiatives Generate new pipeline Lead selected enterprise sales cycles end-to-end Keep CRM reporting accurate and up to date Collaborate with functions such as Solution Consulting, Marketing, Strategy Requirements 3+ years in SaaS SDR, BDR or Account Management, owning strategic prospecting, first contact, pipe generation, direct customer relationships and net new business generation Proven experience initiating and maintaining C-level/SVP discussions driving global digital transformation initiatives Excellent verbal and written communication skills Strong strategic thinking and execution skills Fluent in English Nice to Have Experience in Consumer Products, Food & Beverage Experience in R&D, Supply Chain or Manufacturing technology sales/consulting Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Annual allocations for charitable contributions Fitness reimbursement Work anywhere Compensation Total compensation: 60,000 - 100,000 EUR The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at . Originally posted on Himalayas

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role As a Product Expert, you will be the ultimate bridge between our software development teams, internal business stakeholders, and our customers. You will combine deep industry domain knowledge with technical product mastery to advocate for customer needs, educate the market on our product capabilities, and directly influence our long-term product roadmap. This is a highly visible, cross-functional role requiring a unique blend of technical aptitude, strategic thinking, and exceptional communication skills. What You'll Do Product Evangelism & Market Education: Act as the primary subject matter expert and voice of the product at industry events, user groups, and webinars. Create compelling educational content, release notes, and product demonstrations Voice of the Customer: Gather, synthesize, and prioritize product feedback and gaps from end-users and client executives Roadmap Influence: Collaborate closely with Product Managers to translate customer business needs into actionable technical requirements, ensuring the product roadmap reflects market demands Support: Provide advanced product support and enablement to internal teams and clients Requirements Years of Experience: 3+ years of experience in a customer-facing technology role (e.g., SaaS Consulting, Product Training, Product Marketing) Platform Mastery: Hands-on experience administering, configuring, or implementing enterprise-grade SaaS platforms (e.g., Veeva Vault, Salesforce, or industry-specific equivalents) Proven Track Record: Demonstrated experience launching software features, leading customer workshops, or managing user communities Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program Compensation Base pay: $65,000 - $150,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at . Originally posted on Himalayas

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Our Commercial Technology Architecture team advises Life Sciences customers to devise the right technology strategy and architecture to help their broader commercial business accomplish their strategic goals. We advise our Life Sciences clients with every aspect of their commercial solutions—Application architecture, systems and data integrations or migration, and business process and maturity assessments to ensure customers achieve commercial excellence through integrated master data, compliant commercial content, and multi-channel CRM. As a Senior Architect in the Veeva Commercial Technology Architecture group, you will participate and lead in the business process due diligence, advise on best practices, design, creation of end-user requirements of customer application implementation projects, producing deliverables throughout the full lifecycle delivery of Veeva applications to pharma and medical devices organizations. You will collaborate with a variety of Customers, Vendors, and Veeva Colleagues while delivering high-quality solutions to drive Customer Success. You will have progressive responsibilities for analysis, design, and creating commercial architecture landscapes for our Life Sciences clients with the support of Solution Architects. This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. What You'll Do This position is 20% program/engagement management, 50% analysis, and 30% technical (drawing on technical and/or product knowledge of the Veeva commercial applications) Must have a proven track record meeting with senior management and executives as the subject-matter expert Must be able to take complex client and vendor concepts and articulate them to audiences of varying perception levels Willingness to “wear any hat” is necessary to drive customer success Continue to extend subject matter expertise in the Life Sciences industry and learn Veeva solutions Provide direction to junior team members and support recruitment efforts Grow the capabilities of the team, develop best practices and accelerators Create high-quality assessments, health checks, and commercial architecture, in support of the solution design Grow the capabilities of the team, develop best practices and accelerators Requirements 5+ years of experience working with Commercial IT Architecture in Life Sciences Self-starter that can lead colleagues and customers through complexity to get results Experience with commercial solutions & architecture design, data architecture, and salesforce effectiveness Knowledge and applicable work experience in commercial operations in the pharmaceutical/life sciences industry Strong presentation skills and experience are essential Excellent verbal and written communication skills are essential as the position is client-facing and fluency in English Ability to travel up to 25% Nice to Have Prior consulting experience Product knowledge of Veeva Commercial Cloud applications Experience working with/for a pharma or medical devices company Knowledge and applicable work experience with Business Process development, SOPs, Governance Processes, and Program Management Additional experience in the following technical disciplines: Data Warehousing, Web Services, ETL, SQL, , FTP, and Batch CSV integrations Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Perks & Benefits Medical, d

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Systems is looking for individual leaders with consulting and system implementation experience and a passion for helping customers optimize their regulatory data and document management processes. Veeva’s Vault RIM suite is the industry’s only unified software solution that provides fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform. As a member of our Professional Services team, you will be responsible for understanding our customers’ global regulatory needs, translating requirements into solution design, and configuring our cloud-based solution for managing regulatory information across the enterprise. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply. What You'll Do Implement software and design solutions with our Veeva Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Submissions Publishing) at life sciences customers Lead configuration requirements workshops, design, and document, as well as prototype and deploy solutions Program and project management, including resource planning, leading and motivating a cross-functional team Communicate between the project team, customer, and internal stakeholders Requirements 3+ years in technology implementation services, in life sciences or healthcare Technical abilities and willingness to “roll up your sleeves” to design, configure and implement a RIM solution Ability to collaborate and communicate excellently with diverse stakeholders Team player with strong organization skills and an ability to work hard in a fast-paced environment Ability to travel as required by the business Nice to Have Consulting experience, working with a major system integrator or software vendor Knowledge of drug development, Regulatory Affairs, or Regulatory Operations Experience in life sciences compliance and computer systems validation requirements Fluency in one or more of the following languages: English, German, French, Spanish, Italian Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect. Follow the application process and submit your resume. Within 3 days, you will receive a link to a personality assessment administered by a third party. Once you complete the assessment, our team will review your full application package and follow up via email with our decision. If moving to the interview stage, the process is as follows: A conversation with the hiring manager A practical case exercise A final conversation with our group's Senior Leader. Once all interviews are complete, the manager will be in touch with a final decision. Compensation Total compensation: 50,000 - 110,000 EUR The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when app