Wipro

Job Description 12+ years of infrastructure delivery or program management experience. Strong experience managing network transformation or infrastructure modernisation programs. Good understanding of SD-WAN, LAN/WLAN refresh, routing, switching and network security concepts. Experience in multi-site rollout, migration, cutover and operational handover planning. Ability to manage scope, schedule, risks, dependencies, actions, issues and change governance. Japanese and English language proficiency for customer workshops, governance meetings and written communication. Ability to work with Japanese customers, global delivery teams, OEMs, partners and subcontractors. Experience preparing status reports, steering committee updates, RAID logs and executive dashboards. Knowledge of ITIL-based operations, transition management and service readiness processes. Strong vendor governance skills to monitor quality, cost, timelines and contractual deliverables. Process & Tools Strong knowledge of program governance, delivery controls, risk management and quality processes. Experience with project tracking tools, reporting dashboards, RAID logs and action trackers. Excellent analytical, problem-solving, decision-making and stakeholder management skills. Ability to establish clear processes, meeting cadence, escalation paths and delivery governance. Behavioral Skill Strong ownership mindset with focus on accountability, discipline and delivery predictability. Ability to build trust with Japanese customers through structured, respectful and clear communication. Effective stakeholder management across customer leadership, internal teams, OEMs and delivery partners. Strong facilitation, presentation, negotiation and conflict-resolution skills. Ability to mentor teams, drive collaboration and maintain focus during complex transformation programs. Lead end-to-end network transformation programs covering SD-WAN, LAN/WLAN and related infrastructure modernisation scope. Own program governance, delivery planning, milestones, risks, dependencies, actions and executive reporting. Coordinate with architecture, engineering, operations, field services, OEMs and subcontractors for successful delivery. Drive site readiness, migration planning, change control, cutover coordination and operational handover activities. Manage customer communication in Japanese and English, ensuring clarity with Japanese stakeholders and global teams. Track delivery commitments against agreed scope, schedule, quality, SLA and contractual expectations. Facilitate technical discussions on SD-WAN, LAN refresh, connectivity, security integration and operational readiness. Manage escalations, critical issues and cross-functional dependencies to ensure timely closure. Support continuous improvement through process governance, automation opportunities and service transition best practices.

Job Description Design, develop, and maintain robust, scalable, and high-performance applications.Implement trunk-based development practices to enable continuous integration and rapid delivery.Develop clean, maintainable, and testable code following SOLID principles and software design best practices.Ensure high levels of unit test coverage, test-driven development (TDD), and behavior-driven development (BDD).Actively contribute to hands-on coding, code reviews, and refactoring to maintain high engineering standards. Engineering Excellence & Best Practices Drive the adoption of modern engineering ways of working, including Agile, DevOps, and CI/CD.Advocate for automated testing, infrastructure as code, and continuous monitoring to enhance software reliability.Apply Behavior-Driven Development (BDD), Test-Driven Development (TDD), and unit testing to ensure code quality and functionality.Conduct thorough code reviews, ensuring adherence to best practices in readability, performance, and security.Implement and enforce secure coding practices, performing vulnerability assessments and ensuring compliance with security standards.Collaborate effectively in agile environments, embracing DevOps principles and fostering a culture of continuous delivery and improvement. Technical Leadership & Collaboration Partner with architects, product owners, and cross-functional teams to design scalable and distributed systems.Mentor junior engineers and foster a culture of engineering excellence and continuous learning.Collaborate closely with DevOps teams to optimize deployments, observability, and production resilience.Lead technical discussions, contribute to design documentation, and provide Skills And Qualifications Must-Have Skills: 5+ years of relevant experienceRequired Languages: English (Proficient), Japanese is plus.Strong hands-on experience in Java and working knowledge of C++ is a plus.Deep expertise in system design and microservices architecture.Experience with trunk-based development, feature flags, and progressive delivery strategies.Proficiency in TDD, BDD, and automation-first mindset to ensure high test coverage and reliability.Strong understanding of CI/CD pipelines, and DevOps practices.Experience conducting code reviews, vulnerability assessments, and secure coding.Familiarity with modern cloud-native technologies (AWS, Kubernetes, Docker).Excellent problem-solving skills and ability to work in fast-paced, agile environments.Strong communication and collaboration skills. Good-to-Have Skills Experience with event-driven architecture and distributed systems.Knowledge of performance tuning, observability, and production monitoring.Familiarity with Agile frameworks and modern ways of working in product development.

Job Description Hands-on experience in onsite network support, field maintenance, or enterprise network deployment. Working knowledge of LAN, WAN, WLAN, SD-WAN, routing, switching, VLANs, cabling, and access layer troubleshooting. Ability to support Cisco Meraki MX, MS, and MR devices under remote SME guidance. Experience with rack/stack, patching, AP mounting support, device replacement, cabling checks, and port tracing. Understanding of onsite change execution, rollback support, maintenance windows, and post-activity verification. Ability to capture accurate site documentation, photos, asset details, and activity closure evidence. Bilingual English and Japanese communication capability is mandatory where Japan-facing coordination is required. Multilingual Japanese, Chinese, and English capability is preferred for regional site coordination across Japan and China. Process & Tools Follow ITIL-aligned incident, problem, change, service request, and escalation processes. Update tickets, activity logs, closure notes, and evidence in ServiceNow or agreed ITSM tools. Follow approved site access, maintenance window, change approval, and health and safety procedures. Vendor, carrier, OEM, and field partner coordination for onsite call closure. Behavioral Skill Strong customer-facing communication with professional business etiquette across regional stakeholders. Ability to coordinate calmly during critical incidents and maintenance windows. Disciplined documentation, timely escalation, and attention to onsite execution quality. Willingness to work in onsite, dispatch, and approved 24x7 support models. Profile Description Act as the local onsite network maintenance resource for customer sites under Wipro direction. Knowledge of DNS, DHCP, AD, Implement and document network configurations, policy deployments, and validation activities, including support for access control, authentication policies, related network configurations, and testing. Provide bilingual coordination in English and Japanese; Japanese, and English capability is strongly preferred. Perform hands-and-feet support, including power cycling, cable patching, device checks, and visual inspection. Support replacement wiring, structured cabling changes, labelling, port mapping, and post-replacement verification. Assist offshore L2/L3 teams during troubleshooting, controlled cutover, validation, and hypercare activities. Coordinate with site managers, customer IT teams, field partners, carriers, and OEM support teams for incident resolution. Provide onsite support for LAN, WLAN, SD-WAN CPE, access switches, APs, routers, and related network equipment. Support site surveys, physical readiness checks, rack/stack verification, equipment removal, and disposal coordination. Record site observations, photos, port details, serial numbers, and closure evidence in agreed templates and ITSM tools. Escalate risks, access constraints, safety issues, and unresolved incidents through defined Wipro and customer channels.