WorkWave

We are looking for a product-minded Applied Data Scientist or Machine Learning Engineer to help build, ship, and scale ML-powered products that directly improve how our customers make decisions, operate their businesses, and serve their own users. This is not a research-only role, nor is it a service-oriented internal analytics position. We want someone who has taken machine learning from problem definition through experimentation, production deployment, measurement, iteration, and long-term ownership. You understand that great models are not just accurate in notebooks—they are usable, explainable, measurable, scalable, and valuable inside a real product. Whether your background leans heavily toward Data Engineering/ML Ops or Applied Data Science, you have a strong bias toward shipping and an interest in bridging both worlds to bring AI to life. WHAT YOU'LL DO: Engineering & AI Enablement End-to-End ML Ownership: Drive the development of machine learning capabilities (forecasting, recommendation, ranking, optimization, or decision intelligence) powering customer-facing SaaS products. Pipeline & Model Development: Design reliable data and feature pipelines alongside models from discovery through experimentation, validation, deployment, and monitoring. Product Integration: Partner with Product Managers and Software Engineers to embed ML directly into product workflows, user experiences, and decision-making tools. Pragmatic Prototyping: Move quickly from prototype to production while balancing accuracy, interpretability, latency, maintainability, and business impact. Ecosystem Ownership & Strategy Evaluation & Experimentation: Define offline and online evaluation strategies, including model quality, drift, and reliability. Design A/B tests and causal measurement frameworks to prove ML features improve customer outcomes. Data Health & Feedback Loops: Collaborate with Data teams to ensure models are supported by high-quality features, while building feedback loops so product experiences improve over time. Platform & MLOps Support: Help manage and optimize cloud data infrastructure, ensuring trustworthy insights and proactively managing data health before it impacts users. Product & Technical Direction Strategic Judgment: Bring strong judgment around when to use traditional ML, statistical modeling, LLMs, heuristics, or simpler product logic. Make practical trade-offs across model complexity and customer impact. Roadmap Influence: Clearly communicate what ML can and cannot solve to influence roadmap decisions, helping identify where machine learning can create true product differentiation. Mentorship: Guide and mentor other data scientists, ML engineers, analysts, and cross-functional partners in applied ML best practices. WHO YOU ARE: The Proven Builder: You have shipped ML into real products. You are comfortable starting with an ambiguous product problem, figuring out if ML is the right solution, building it, and measuring whether it worked. Product-First Architect: You care about product impact as much as model performance. You know that a model with slightly lower accuracy but higher trust, faster inference, better explainability, and stronger user adoption is the better product decision. A Multi-Disciplinary Executioner: You understand that a model is only as good as the pipeline feeding it. You prioritize usability, "Time to Insight," and customer trust as much as you do code efficiency. WHAT YOU’LL BRING: Experience: 3+ years (ideally 5+) of professional experience in applied data science, machine learning, or ML engineering, including hands-on experience building and shipping models into production products. Experience with SaaS products is highly valued. Technical Core: Strong Python skills and hands-on experience with applied ML libraries and frameworks (e.g., Scikit-Learn, XGBoost, PyTorch, TensorFlow). Solid SQL expertise is required. ML & Modeling Depth: Strong understanding of supervised learning, forecasting, ranking, recommendation systems, optimization, or statistical modeling. Experience with real-world, imperfect product datasets is essential. Ops & Orchestration: Familiarity with MLOps concepts (model versioning, feature pipelines, orchestration via Airflow/dbt/Dagster, monitoring, drift detection) and modern data platforms (e.g., Snowflake, BigQuery, Redshift, Databricks). Cloud Infrastructure: Hands-on experience operating within cloud environments (AWS, GCP, or Azure). Communication & Collaboration: Excellent communication skills with the ability to explain complex technical trade-offs clearly to product, engineering, and non-technical business stakeholders. BONUS POINTS FOR: Experience with decision intelligence, forecasting, customer behavior modeling, workforce/route optimization, or operational intelligence products. Experience with LLMs, GenAI, or agentic workflows applied to real product use cases. Prior experience acting as a Senior or Lead scientist responsible for guiding technical

At WorkWave , we are committed to empowering the hardworking service professionals who keep our world safe, clean, and beautiful. Through our powerful suite of software solutions, we give these business owners the tools they need to run their businesses more efficiently, increase profitability, and deliver exceptional service. We are seeking a Product Designer to craft intuitive and efficient product experiences. You will partner with product and engineering teams to deliver high-quality design solutions for well-defined problems, creating and validating designs while considering the secondary consequences of your decisions. You will be part of our collaborative, diverse team who value winning as a team and innovating to change the industry. This role is perfect for an experienced product designer who thrives on solving complex problems for non-technical users, has a passion for creating products that feel effortless to use, and wants to make a meaningful impact on the lives of hardworking service professionals across the country. WHAT YOU'LL DO: Product Design Excellence ● Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build ● Develop multiple solutions for defined challenges across our product suite. You will manage the design process from concept to delivery, ensuring your work is aligned with business goals and maintains a high bar for quality ● Manage the design process for your projects from discovery and concept ideation through flows, wireframes to full-fidelity prototype designs ● Ensure all designs prioritize the needs of non-technical users, focusing on simplicity, speed, and trust Collaboration & Communication ● Partner with leadership and product marketing stakeholders to ensure design concepts meet our customers' needs and deliver desired results ● Collaborate closely with business stakeholders, product managers, engineers, and other designers in a triad model ● Clearly present your design process, inspiration, and decisions to stakeholders, explaining the “why” behind your work ● Use storytelling techniques to communicate complex design rationale and build alignment across teams ● Share your work in design reviews to explain your decisions, triage feedback, and use it to iterate on your solutions Design System & Consistency ● Champion cohesion, consistency, and accessibility by delivering designs that promote our organization's experience strategy and design system usage ● Apply design system standards consistently while contributing to its evolution based on user needs. ● Connect multiple screens into cohesive flows and contribute minor updates to the evolution of the design system based on user needs. ● Across all work apply Jobs-to-be-Done methodology and user-centered design principles, conducting customer interviews and usability tests and translating findings into design iterations. ● Demonstrate a solid understanding of customer needs, core workflows, and key business goals, using this context to make informed design decisions with minimal guidance Mentorship & Growth ● Continuously learn new design skills to improve overall design delivery, while building depth in one or two core areas ● Coach team-level peers through their design decisions and share learnings with your immediate peers and the team ● Nurture WorkWave's culture and principles within your team and the broader design practice ● Participate in design critiques, in both presenting and providing constructive feedback that elevates team output ● Stay current with design trends, tools, and methodologies, particularly those relevant to AI-powered products WHAT YOU'LL BRING: ● 4 or more years of experience as a user experience/product designer, interaction designer, information architect, or similar role ● Proven experience successfully delivering product design initiatives that improved user outcomes or business metrics ● Strong portfolio demonstrating high-quality digital products that delivered results and showcase the depth of your design skills ● Proven experience clearly communicating design decisions and their impact on the customer ● Solid capacity to communicate and present complex problems clearly to diverse audiences ● Deep understanding of user-centered design processes and human-computer interaction principles ● Demonstrated ability to evaluate the customer and business impact of your design decisions ● Proficiency in modern design tools (Figma preferred) and design thinking methodologies ● Proven ability to evaluate the customer and business impact of design decisions using both qualitative and quantitative research methods ● Bachelor's degree in Design, HCI, or related field, or equivalent professional experience in the design field ● Demonstrated commitment to continuous learning and staying current with design trends and best practices WHAT WOULD ALSO BE AWESOME: ● Experience designing complex workflows for enterprise or SaaS products, part

We're looking for a Technical Consultant to help deliver customer data migrations and system implementations. You'll work directly with clients and internal implementation teams to convert customer data onto our platform, stand up new customer systems and work on internal technical projects - all while keeping projects on time, on budget, and running smoothly. WHAT YOU'LL DO: Migrate customer data from legacy/source systems onto our platform, including writing and troubleshooting custom scripts where needed Write and run SQL queries to extract, transform, and validate customer data Stand up and configure new customer systems/environments as part of implementation Migrate databases to our Azure cloud platform Communicate directly with customers on requirements, timelines, and expectations Work with Project Managers and Implementation teams to flag risks and keep delivery on track Maintain up-to-date knowledge of our products, tools, and migration methodologies Keep activity reports and project documentation up to date within agreed SLAs Follow company security policies - protecting customer data and reporting any issues WHAT YOU'LL BRING: 1–3 years of relevant technical consulting or data engineering experience preferred Experience writing and troubleshooting SQL (ideally Microsoft SQL Server / T-SQL - stored procedures, functions, triggers, indexes) Basic knowledge of REST/SOAP APIs and tools like Postman Basic knowledge of IIS Comfortable communicating with customers on technical requirements Bachelor's degree in IT, Computer Science, or a related field or equivalent work experience Able to work independently and manage your own workload WHAT WOULD ALSO BE AWESOME: Experience with an ETL toolset (e.g. SSIS) Experience with other RDBMS platforms (Oracle, MySQL, Postgres) Experience with BI Tools (PowerBI, Sigma, Izenda) Familiarity with EDI/integration platforms (e.g. Boomi) Advanced Excel/data manipulation skills Compensation Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. • We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community. • Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other. RELAX, WE'VE GOT YOU COVERED: • Employees can expect a robust benefits package, including 25 days holiday plus an additional 5 days of flexible time off AND BEYOND... • Comprehensive financial protection - critical illness cover, income protection, death in service cover and pension contribution • Wellbeing benefits - Global Wellbeing Program, access to a private GP service, discounted healthcare and paid for counseling sessions • Enhanced maternity, paternity and adoption leave and pay • Retail discounts and technology benefits • Paid time off for volunteering GROW WITH US: • We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

At WorkWave , we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation skills. You will be responsible for learning how to navigate a Field Service software solution, provide online demonstrations, and consistently achieve a monthly quota. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. WHAT YOU'LL DO: Lead strategic Quarterly Business Reviews (QBRs) to align customer goals with product capabilities and drive long-term success Educate and consult customers on how our solutions directly impact business performance, efficiency, and growth Deliver compelling product demonstrations and tailored solution recommendations, effectively guiding prospects through the sales cycle to close new business Consistently meet or exceed monthly recurring revenue targets through strong pipeline management and value-driven selling Generate new business opportunities through proactive outreach efforts including cold calling, personalized email campaigns, lead sourcing, and networking Build and manage a robust sales pipeline and maintain accurate forecasting and deal tracking within Salesforce CRM WHAT YOU'LL BRING: 2+ years of proven success as a sales representative Excellent communication, negotiation, and interpersonal skills Ability to act independently, multi-task, and handle prospective clients and issues simultaneously Experience driving a sales pipeline Bachelor's degree or equivalent experience Experience selling within the field service or T&L industries is a plus This is an inside sales role Compensation In our dedication to salary transparency, we provide a compensation range for sales roles, which is $65,000 plus uncapped commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment. • Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when

WorkWave is a leading provider of SaaS solutions, helping businesses streamline their operations and drive growth through innovative technology. As we continue to expand, we are looking for an experienced Provisioning Specialist to join our Global Professional Services team. In this role, you will lead the strategic alignment, technical enablement, and operational integrity of our SaaS platform implementations for enterprise and growing clients. We are seeking an analytical, strategic, and proactive Provisioning Specialist. In this role, you will serve as a key operational strategist and system administrator within our customer onboarding and delivery pipeline. You will exercise independent judgment to design, evaluate, and execute software environment setups, oversee financial processing integrations, and direct client regulatory compliance frameworks. The ideal candidate evaluates complex operational requirements, establishes scalable workflows, exercises discretion on technical provisioning edge-cases, and collaborates cross-functionally to drive continuous process improvements. WHAT YOU'LL DO: Systems Architecture & Provisioning Strategy: Evaluate client technical requirements to determine, configure, and execute appropriate WorkWave database environments. Analyze implementation data to continuously optimize configuration methodologies for platform onboarding. Financial Activation: Direct the strategy and execution for activating WorkWave Payments functionality across customer accounts, evaluating risk, technical readiness, and financial compliance prior to activation. Compliance Management: Formulate and manage client registration strategies for A2P 10DLC text messaging compliance. Serve as the subject matter expert on evolving industry regulations to ensure customer and platform alignment. Operational Governance: Establish, maintain, and enforce team governance policy regarding service scope and resource allocation. Analyze incoming service requests, evaluate business impacts, and exercise independent authority to approve, reject, or re-route non-standard requests. Cross-Functional Collaboration: Partner with internal teams to troubleshoot provisioning delays and ensure a smooth handoff to customer success. WHAT YOU'LL BRING: Detail-Oriented Mindset: Strong attention to detail; you rarely let small configuration errors or discrepancies slip through the cracks. Discretion & Decision-Making: Proven ability to exercise independent judgment and make key decisions on matters of significance without direct supervision. Analytical & Technical Aptitude: Demonstrated capacity to analyze system workflows, evaluate technical trade-offs, and recommend scalable operational solutions. Operational Governance: Strong policy formulation and negotiation skills, with the confidence to enforce business standards and operational boundaries. Communication Skills: Excellent written and verbal communication skills to communicate with customers and collaborate effectively with internal teams. Prioritization: Understands what’s mission critical and what’s trivial, and acts accordingly. Boundary & Queue Control : The confidence and assertiveness to challenge incoming requests that do not belong to your team, ensuring operational efficiency. Systems Experience : Prior experience managing or analyzing workflows within enterprise CRM platforms (e.g., Salesforce) and SaaS ecosystems. Compensation In our dedication to salary transparency, we provide a compensation range for each role and the final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our hiring team will provide more information about the compensation package for this position during the interview process. Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a globa

At WorkWave , we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. As a Mid Market Account Manager , you will be responsible for building strong, long-term relationships with our enterprise clients. You will serve as a trusted advisor, understanding customer challenges, identifying opportunities for expansion, and driving adoption of our solutions. Your success will be measured by your ability to strengthen customer partnerships, proactively grow your book value, and deliver tailored solutions that align with client needs. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. WHAT YOU'LL DO: Drive growth across assigned accounts by positioning WorkWave's comprehensive solutions to unlock new business value (including our signature WinTeam ERP, Timegate workforce management platform, integrated payments, and our new AI-powered analytics suite, Wavelytics). Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health. Lead high-impact QBRs and visionary account planning sessions to align on strategic priorities, expose hidden operational gaps, and hunt for high-value expansion opportunities. Deliver tailored product demonstrations in lockstep with Sales Engineers to showcase client priorities, and that position WorkWave as an essential long term partner. Manage the full expansion sales cycle: from needs discovery through negotiation and deal closing, including preparation of sales agreements. Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas. Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce. Collaborate cross-functionally with internal teams (customer success, product, sales engineering) to align resources and drive deal execution. Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates. WHAT SUCCESS LOOKS LIKE: ARR Quota Attainment (monthly/quarterly/yearly) Daily/weekly/monthly activity targets (call volume, demos set/kept, pipeline progression) Successful execution of QBRs and account plans Demonstrated expansion across whitespace and multi-product opportunities WHAT YOU'LL BRING: A consultative, relationship-first seller who can expand existing accounts Strong business acumen and ability to identify client challenges and map them to solutions Self-motivated, organized, and resourceful in driving expansion revenue Positive, team-oriented mindset with a passion for building lasting client partnerships Proven track record of achieving or exceeding ARR quota Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships Ability to work independently, manage multiple priorities, and navigate complex client organizations Proficiency in Salesforce, Salesloft, and sales enablement tools Familiarity with MEDDPICC methodology or other enterprise sales frameworks 3–5 years SaaS sales/account management experience, preferably with enterprise accounts Bachelor’s degree or equivalent experience Ability to travel up to 25% of the time for client meetings and company conferences Compensation In our dedication to salary transparency, the base salary range is between $75,000 - $100,000, with an on-target earnings (OTE) potential of $150,000-$200,000. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a c

At WorkWave , we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is seeking a results-driven Mid Market Account Executive who excels at complex qualification, leads strong discovery calls, can solution sell, thrives in competitive environments, and can manage relationships on big ticket contracts throughout long sales cycles. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. WHAT YOU'LL DO: Act as a strategic partner to the world’s largest field service businesses, aligning WorkWave’s powerful end-to-end platform to business outcomes (Core functionalities include CRM, route optimization, integrated payments, and our new AI-powered analytics suite, Wavelytics). Lead visionary conversations with executive stakeholders, guiding them toward a future state that supports sustainable growth, operational excellence, and digital transformation. Navigate complex, multi-stakeholder sales cycles with energy, professionalism, and a focus on measurable business results. Champion strategic prospecting efforts to identify, engage, and convert top targets into long-term WorkWave customers. Work with Sales Engineers to deliver compelling product demos and tailored solution recommendations that position WorkWave as the clear vertical market leader for field service management. Build, manage, and close a robust pipeline of multi-million-dollar SaaS opportunities, consistently meeting or exceeding company goals. Be a visible force within WorkWave, collaborating with cross-functional leaders and maintaining high visibility with executive stakeholders across the company. Leverage cutting-edge technology and sales tools to efficiently manage your pipeline, craft tailored proposals, and drive deal progression. WHAT YOU'LL BRING: Customer-Centric Mindset: A deep appreciation for the hardworking service professionals we serve—those who keep our world safe, clean, and beautiful—and a drive to help them grow their businesses through innovative technology. Strategic Influence: Ability to lead high-stakes conversations with C-level decision-makers, earning trust and guiding organizations toward transformative outcomes. Disciplined Execution: Highly organized, detail-oriented, and committed to consistent follow-through across long sales cycles and multi-stakeholder deals. Strong Business Acumen: A clear understanding of business models, financial drivers, and how to align software solutions to a company’s strategic objectives. Relationship-Builder: Skilled at developing long-term partnerships based on credibility, trust, and shared success—internally and externally. Accountability & Ownership: Takes full responsibility for driving deals forward, managing resources, and delivering measurable impact. Composed Under Pressure: Maintains a calm, confident demeanor in high-stakes situations; resilient in the face of challenges and focused on outcomes. Proven Sales Expertise: 5 years of success in SaaS solutions sales, with a consistent track record of exceeding revenue targets in complex sales environments. Compensation In our dedication to salary transparency the salary range is $85,000 - $110,000 and an OTE of $170,000-$220,000 with uncapped commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class soluti

At WorkWave , we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond. Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive. WorkWave is seeking a results‑driven Account Executive to focus on small and growing Pest and Lawn service businesses. This role is ideal for a motivated sales professional who is eager to build strong relationships, master a consultative sales process, and help entrepreneurs transform the way they run and grow their service businesses. Why Join Now: We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software. WHAT YOU'LL DO: Learn quickly and build a strong understanding of our platform and its value for small, growing Pest and Lawn service businesses with 4-9 employees Lead online demos that excite and inspire stakeholders to envision a future state that drives growth, efficiency, and digital transformation Own your territory like a “CEO”. Manage the sales cycle from lead generation to closing with a hunter mentality that balances a consistent cadence of outbound activity and a quick response to inbound MQLs Master the sales process - conducting discovery, scoping, and proof of concept to create a seamless experience for prospects Leverage best‑in‑class tools like Salesforce, SalesLoft, and 6Sense to manage activity, build accurate forecasts, and a strong predictable pipeline Stay focused on results - hitting weekly KPIs (demos booked, demos held, 3x pipeline) and closing deals every week to exceed quota WHAT YOU'LL BRING: The ability to take initiative and work independently, confidently manage your pipeline, prospect proactively, lead demos that inspire, and close deals efficiently Strong communication skills that combine active listening, thoughtful negotiation, and consultative selling to connect with and influence stakeholders Excellent organizational skills with the ability to juggle multiple deals at once and manage quick turnarounds without missing a beat A positive, can-do attitude with a natural talent for building authentic relationships and earning trust quickly 1-3 years of experience in a closing sales role within SMB markets Bachelor’s degree or equivalent experience in a SaaS SMB Account Executive role Must be within a commutable distance to our Holmdel, NJ office Compensation In our dedication to salary transparency, we provide a compensation range for sales roles, which is $65,000 in addition to uncapped commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses • We openly accept others as they are and build strong partnerships based on trust • Teamwork and collaboration is key to help our colleagues and customers solve their challenges • Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: • Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. A GLOBAL COMPANY WITH A LOCAL PRESENCE: • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the fle

WorkWave is a leading provider of SaaS solutions, helping businesses streamline their operations and drive growth through innovative technology. As we continue to expand, we are looking for an experienced Project Manager to join our Global Professional Services team. In this role, you will play a key part in supporting our Professional Services and Delivery teams by managing customer relationships, scoping billable projects, and developing clear, impactful statements of work. Operating as a critical member of our global team, this role owns the execution of a diverse project portfolio. This role requires an adaptable leader who can seamlessly shift gears: running highly structured, complex enterprise software deployments (e.g., Time & Attendance, Payroll, Finance) while efficiently driving higher-velocity, smaller application rollouts. This role demands an exceptional blend of professional maturity, meticulous time management across NA time zones, and the acute attention to detail required to protect project margins. You will bring structure to ambiguity, ensuring that every tier of client—from enterprise corporations to smaller accounts—experiences a world-class onboarding journey. WHAT YOU'LL DO: AI-Driven Efficiency: Champion the adoption of internal AI and automation tools to streamline project tracking, synthesize meeting data across time zones, and accelerate the creation of project documentation and status reports. Strategic On-Site Presence : Travel domestically (up to 25%) to lead critical kick-off meetings, conduct high-stakes steering committee reviews, and foster deep, trust-based relationships with global enterprise clients and distributed teams. Global Stakeholder Management: Establish, maintain, and navigate complex relationships with international stakeholders, delivery teams, and cross-border customers. Scope & Detail Analysis: Define or deeply analyze project scopes, impacts, resource allocations, and localized outcomes, ensuring meticulous attention to detail before gaining customer alignment. Precision Project Planning: Develop granular project plans, mapping out dependencies and scheduling project activities across multiple time zones. Time Management & Execution: Rigorously track the progress of all concurrent workstreams, keeping a sharp eye on deadlines to ensure commitments are met punctually. Transparent Communication: Deliver precise and thoroughly documented project progress updates to delivery teams, sponsors, board members, and clients. Risk Mitigation: Proactively identify, track, and resolve emerging risks and localized issues promptly and professionally, escalating where necessary. Standards & Documentation: Utilize appropriate project management systems, tools, and methodologies while maintaining flawless, audit-ready project documentation. Financial & Project Closure: Methodically close projects to enable revenue recognition, ensuring all final details are accounted for and global lessons learned are thoroughly reviewed. WHAT YOU'LL BRING: Experience: 5+ years of dedicated Project Management experience, ideally managing global IT (software) and SaaS deployments. AI Fluency: Demonstrated experience using AI-powered tools, including project management software, generative AI tools, or predictive analytics to enhance resource scheduling, risk forecasting, and stakeholder communication. Methodology: Proven experience working within structured project management frameworks (e.g., PRINCE2, PMP). Track Record: Documented success in delivering complex projects strictly on budget and on time, meeting or exceeding project revenue targets. Time Management & Detail Orientation: Demonstrated ability to manage competing priorities, tight international deadlines, and complex project minutiae without sacrificing quality. Communication & Negotiation : Exceptional written, verbal, facilitation, and negotiation skills, with a high cultural awareness for global communication. Commercial Acumen: Demonstrable experience in commercial decision-making and managing project profitability. Interpersonal Skills: Excellent interpersonal skills with a natural ability to quickly build trust and rapport with diverse, cross-functional, and remote international teams. Tools & Platforms: High proficiency with modern project management tools and collaboration platforms (e.g., MS Project, Smartsheets, MS Office, G-Suite). Compensation Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position. Additional Information WHAT YOU SHOULD KNOW ABOUT US: • We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers • We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their busines