Office Manager, Tokyo Japan

About Kinaxis キナクシスでキャリアを前進させる新しい挑戦をしてみませんか？当社は技術のエキスパート企業です。しかし、より良い方法を追求する情熱の源泉は、ひとりひとりの従業員です。キナクシスでは皆さんのキャリアアップと専門的な能力開発に真剣に取り組んでおり、 従業員を大切に しております。 1984年、私たちはカナダのオタワを拠点とする3人のエンジニアのチームとしてスタートしました。現在、当社は世界中に2,000人を超える従業員を擁し、100か国以上で40,000人を超えるユーザーをサポートするグローバル組織に成長しました。エンドツーエンドのサプライチェーン管理における世界的リーダーとして、当社はあらゆる業界のサプライチェーンの卓越性を実現します。当社は、お客様へのサポート方法の革新と大変革を継続しながら、東京および世界中でチームを拡大しています。 私たちは、セールス、プロフェッショナル サービス、グローバル カスタマーケアのプロフェッショナルで構成されるグローバルチームとして、10年以上にわたり日本での事業展開を続けており、SUBARU、日本光電、ユニリーバなど、日本および世界中のお客様をサポ​​ートしています。 Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers. As a global team of Sales, Professional Services, and Global Customer Care professionals, we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world, including Subaru, Nihon Kohden, Unilever, and more. Location Tokyo, Japan Located in the upscale Akasaka area of Tokyo, our office is a short walk from Akasaka-Mitsuke, Akasaka, and Tameikesanno Stations. About the role The Office Manager for our Japan office is responsible for delivering a consistent, high‑quality workplace experience by executing global Workplace Experience programs locally. This role ensures the office operates smoothly, safely, and efficiently while supporting employees, leaders, and visitors through strong office management, health & safety oversight, vendor coordination, employee support, and day‑to‑day operations. Acting as the local extension of the global Workplace Experience team, the Office Manager partners closely with regional and global stakeholders to implement standards, support growth, enhance employee engagement, and ensure the Japan office reflects Kinaxis’ culture, values, and commitment to an inspiring, secure, and productive workplace. What you will do Manage the day‑to‑day operation of the Japan office to ensure a safe, well‑maintained, and welcoming workplace experience aligned with Kinaxis standards and employee expectations. Oversee office administration activities, including managing office supplies and equipment, coordinating mail and deliveries, and maintaining overall office organization, cleanliness, and readiness for daily use. Own local facility management activities, including coordination of maintenance, repairs, and preventative services to ensure the office remains fully functional and employee‑ready. Serve as the primary point of contact for building management and the landlord, coordinating activities such as fire drills, power outages, access coordination, parking, and other building‑related matters. Coordinate and manage external vendors and service providers (e.g., cleaning, maintenance, security, waste management, utilities) to support consistent office operations and service quality. Manage the local office budget and related expenses in partnership with Global Workplace Experience and Finance, identifying cost‑effective solutions while maintaining service standards. Act as a key liaison between employees, local leadership, and Workplace Experience, responding to day‑to‑day inquiries, resolving issues, and escalating risks or gaps as appropriate. Support employee experience initiatives locally, including onboarding and offboarding coordination, emergency preparedness activities, environmental, health &