Director, Product (KYB)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Product (KYB) based in Canada. This is a senior product leadership opportunity focused on shaping the future of Know Your Business (KYB) solutions in a global digital identity and compliance environment. You will own the product vision, strategy, roadmap, and commercial performance of a strategically important portfolio. The role combines long-term strategic thinking with hands-on operational execution and cross-functional leadership. You’ll work closely with Engineering, Data Science, Design, Compliance, Partnerships, Sales, and executive stakeholders. A major focus will be advancing AI-first product innovation, from intelligent customer workflows to better product discovery and decision-making. You’ll also represent the product externally with customers, partners, analysts, and industry leaders. This is an opportunity to influence products that help organizations build trust, reduce fraud, and navigate evolving regulatory requirements worldwide. Accountabilities Define and execute the long-term vision, strategy, and multi-year roadmap for the KYB product portfolio, aligning priorities with business objectives, customer needs, regulatory developments, and market opportunities.Partner with executive leadership to establish strategic priorities, investment decisions, portfolio plans, operating plans, budgets, and resource requirements.Lead product initiatives from discovery and concept through launch, adoption, optimization, and ongoing improvement, using measurable outcomes and data-informed prioritization.Own portfolio performance across product health, business KPIs, adoption, customer satisfaction, retention, revenue, and broader financial outcomes.Build strong relationships with strategic customers, partners, analysts, and industry stakeholders to gather market intelligence, validate product direction, and identify new growth opportunities.Translate customer problems, competitive insights, emerging technologies, and regulatory changes into differentiated product investments and commercial opportunities.Evaluate build, buy, and partnership opportunities that can accelerate innovation and expand platform capabilities.Champion AI-first product development by identifying opportunities for AI, machine learning, and intelligent automation across KYB workflows, customer experiences, risk decisioning, and internal product practices.Promote responsible and scalable AI adoption, with attention to explainability, compliance, governance, customer trust, and ethical considerations.Use AI-powered tools and emerging technologies to improve product discovery, research, roadmap planning, experimentation, documentation, and team productivity.Build, mentor, and develop a high-performing product organization while establishing effective product management practices, operating rhythms, and decision-making frameworks.Align Engineering, Design, Data Science, Compliance, Partnerships, Product Marketing, Sales, and Customer Success teams around strategic priorities and successful customer outcomes.Lead go-to-market strategy in partnership with commercial teams, including product launches, positioning, sales enablement, customer presentations, analyst engagement, thought leadership, and industry events.Serve as an executive-level product spokesperson and communicate the portfolio’s differentiated value proposition to customers, partners, analysts, and senior stakeholders. Requirements 15+ years of experience in software, technology, or product organizations, including 10+ years in Product Management with progressively increasing leadership responsibility.Demonstrated experience leading and scaling product organizations, including mentoring, coaching, and developing high-performing Product Managers.Proven success defining product vision and bringing enterprise SaaS products from strategy and discovery through ex