Customer Service Manager (Advisory Role)

Who We Are

Since 2008, The Triana Group has been at the forefront of introducing groundbreaking products to thousands of organizations internationally. We foster connections between innovators, channel partners, and end-users, gather valuable feedback and insights, and guide them through the complexities of global markets.

Advisory Role This is not a full-time or part-time job but occasional hourly consulting role: Provide insights and feedback on new products and innovations relevant to customer experience / customer serviceReview brief demos, offering feedback through online evaluation formsEngage in conversations with innovators to discuss ideas and feedbackThis is not full time employment, but an occasional, hourly consulting role All activities are opt-in, offering a fantastic chance to connect with potential partners and forward-thinking professionals in your industry. * Our most immediate projects support the growth strategy of multichannel customer experience and customer service solutions * Compensation Compensated at a rate adjusted to your profile and specific projects, ensuring fair remuneration for your time and expertise.

You will also have access to a growing range of unique member-only privileges.

Your Profile For this specific area of expertise, we are seeking professionals who possess: Solid experience in this fieldNo conflicts of interestA strong sense of curiosity and enthusiasm for progress and innovationThe willingness to provide constructive, realistic feedback and think creatively about solutionsMust be based in the USA, as direct experience in this market is required Reminder: This is not full time employment, but an occasional, hourly consulting role