GlobalLogic

Description You will understand GlobalLogic’s digital engineering methods and management techniques, facilitate clients in the Japanese market, and establish a method for managing digital engineering projects as GlobalLogic Japan.You will also be responsible for promoting the establishment of a professional human resources team in GlobalLogic Japan.GlobalLogic Japan has four roles: Architect, project manager, Strategist, and Designer. The Architect is expected to play a pivotal role in designing and implementing high-quality technology solutions that meet the business requirements of our organization. You will collaborate with stakeholders, including business leaders, developers, and system administrators, to create robust, scalable, and efficient architectures. Requirements Skill Experience: 10+ yearsLanguage Proficiency: Bilingual in English and Japanese (JLPT N2 or higher required) Job Summary As a Technical Architect, you will play a pivotal role in designing and implementing high-quality technology solutions that meet the business requirements of our organization. You will collaborate with stakeholders, including business leaders, developers, and system administrators, to create robust, scalable, and efficient architectures.Their primary goal is to ensure that the technology solutions align with the business needs and objectives.A person in this role interfaces with several stakeholders including project and delivery teams as well as specialists and technical architect to ensure alignment of technical deliverables and architecture.They are responsible for ensuring quality, timeliness, and efficiency of deliverables by bridging architecture, design, and implementation processes.They facilitate end-to-end technical implementation of the architecture as per the business requirements and solution specifications.Understanding solution aspects for Microservice based application. Job responsibilities Architectural Design: Develop and design comprehensive solutions that align with business objectives, considering factors such as scalability, security, performance, and usability.Requirement Analysis: Work closely with stakeholders to understand their needs and translate them into technical requirements and solutions.Technical Leadership: Provide guidance and technical expertise to development teams throughout the project lifecycle, ensuring adherence to best practices and architectural principles.Solution Implementation: Oversee the implementation of the proposed solutions, ensuring that they meet quality standards and are delivered on time and within budget.Risk Assessment and Mitigation: Identify potential risks in the architecture and develop mitigation strategies to address them.Documentation: Create and maintain comprehensive documentation related to the architecture, design decisions, and processes.Collaboration: Collaborate with cross-functional teams, including developers, engineers, project managers, and business stakeholders, to ensure seamless integration and alignment of solutions.Technology Evaluation: Stay updated with emerging technologies and evaluate their potential to enhance existing systems or create new opportunities.Follow and improve technical processes, guidelines, and best practices for the project.Ownership of the understanding of architecture and non-functional requirements by the team.Hands On experience in Java 21+, or .Net or Python, any of the programming languages.Micro-service Architectural concepts and patterns.Java Design Patterns and SOLID principal hands on experience.UML diagrams creation and understanding.SQL database knowledge, PostgreSQL or MySQL or Oracle, or SQL Server is preferred.Query plan understanding for SQL database.Elastic Search or any Lucene based search experience is preferred.REST API and GraphQL methodology understanding.Ownership for ensuring quality of code by making sure quality Junit test cases.Identification and communication of risks and issues.Experience with different

About Globallogic - A Hitachi Group Company GlobalLogic is a digital engineering leader, helping brands around the world design and build innovative products, platforms, and digital experiences for the modern world. We bring together experience design, engineering, and data to empower our customers with the digital business potential of the future. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, providing expert services to clients in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries. GlobalLogic is Hitachi, Ltd. (TSE: 6501) group company and contributes to driving innovation through data and technology to improve the quality of life and a sustainable society. What GlobalLogic offers to its employees: Attractive projects: We focus on industries such as high tech, communications, media, healthcare, retail, and telecom. There are many great global brands that love what we build. Collaborative environment: You can hone your skills by working with diverse and talented teams in an open and comfortable environment. There are also many opportunities to work with overseas teams and customers. Work-life balance: GlobalLogic values work-life balance and offers flexible work hours, work-from-home opportunities, paid vacation and holidays, and excellent benefits. Career development: We have a dedicated Learning & Development team to provide training Job DescriptionSkillExperience: 9+ yearsLanguage Proficiency: Bilingual in English and Japanese (JLPT N2 or higher required)JOB SUMMARYAs a Technical Architect, you will play a pivotal role in designing and implementing high-quality technology solutions that meet the business requirements of our organization. You will collaborate with stakeholders, including business leaders, developers, and system administrators, to create robust, scalable, and efficient architectures.Their primary goal is to ensure that the technology solutions align with the business needs and objectives.A person in this role interfaces with several stakeholders including project and delivery teams as well as specialists and technical architect to ensure alignment of technical deliverables and architecture.They are responsible for ensuring quality, timeliness, and efficiency of deliverables by bridging architecture, design, and implementation processes.They facilitate end-to-end technical implementation of the architecture as per the business requirements and solution specifications.Understanding solution aspects for Microservice based application.Job ResponsibilitiesArchitectural Design: Develop and design comprehensive solutions that align with business objectives, considering factors such as scalability, security, performance, and usability.Requirement Analysis: Work closely with stakeholders to understand their needs and translate them into technical requirements and solutions.Technical Leadership: Provide guidance and technical expertise to development teams throughout the project lifecycle, ensuring adherence to best practices and architectural principles.Solution Implementation: Oversee the implementation of the proposed solutions, ensuring that they meet quality standards and are delivered on time and within budget.Risk Assessment and Mitigation: Identify potential risks in the architecture and develop mitigation strategies to address them.Documentation: Create and maintain comprehensive documentation related to the architecture, design decisions, and processes.Collaboration: Collaborate with cross-functional teams, including developers, engineers, project managers, and business stakeholders, to ensure seamless integration and alignment of solutions.Technology Evaluation: Stay updated with emerging technologies and evaluate their potential to enhance existing systems or create new opportunities.Follow and improve technical processes, guideline

Description You will understand GlobalLogic’s digital engineering methods and management techniques, facilitate clients in the Japanese market, and establish a method for managing digital engineering projects as GlobalLogic Japan.You will also be responsible for promoting the establishment of a professional human resources team in GlobalLogic Japan.GlobalLogic Japan has four roles: Architect, project manager, Strategist, and Designer. The Architect is expected to play a pivotal role in designing and implementing high-quality technology solutions that meet the business requirements of our organization. You will collaborate with stakeholders, including business leaders, developers, and system administrators, to create robust, scalable, and efficient architectures. Requirements Skill Experience: 9+ yearsLanguage Proficiency: Bilingual in English and Japanese (JLPT N3 or higher required) Job Summary As a Technical Architect, you will play a pivotal role in designing and implementing high-quality technology solutions that meet the business requirements of our organization. You will collaborate with stakeholders, including business leaders, developers, and system administrators, to create robust, scalable, and efficient architectures.Their primary goal is to ensure that the technology solutions align with the business needs and objectives.A person in this role interfaces with several stakeholders including project and delivery teams as well as specialists and technical architect to ensure alignment of technical deliverables and architecture.They are responsible for ensuring quality, timeliness, and efficiency of deliverables by bridging architecture, design, and implementation processes.They facilitate end-to-end technical implementation of the architecture as per the business requirements and solution specifications.Understanding solution aspects for Microservice based application. Job responsibilities Architectural Design: Develop and design comprehensive solutions that align with business objectives, considering factors such as scalability, security, performance, and usability.Requirement Analysis: Work closely with stakeholders to understand their needs and translate them into technical requirements and solutions.Technical Leadership: Provide guidance and technical expertise to development teams throughout the project lifecycle, ensuring adherence to best practices and architectural principles.Solution Implementation: Oversee the implementation of the proposed solutions, ensuring that they meet quality standards and are delivered on time and within budget.Risk Assessment and Mitigation: Identify potential risks in the architecture and develop mitigation strategies to address them.Documentation: Create and maintain comprehensive documentation related to the architecture, design decisions, and processes.Collaboration: Collaborate with cross-functional teams, including developers, engineers, project managers, and business stakeholders, to ensure seamless integration and alignment of solutions.Technology Evaluation: Stay updated with emerging technologies and evaluate their potential to enhance existing systems or create new opportunities.Follow and improve technical processes, guidelines, and best practices for the project.Ownership of the understanding of architecture and non-functional requirements by the team.Hands On experience in Java 21+, or .Net or Python, any of the programming languages.Micro-service Architectural concepts and patterns.Java Design Patterns and SOLID principal hands on experience.UML diagrams creation and understanding.SQL database knowledge, PostgreSQL or MySQL or Oracle, or SQL Server is preferred.Query plan understanding for SQL database.Elastic Search or any Lucene based search experience is preferred.REST API and GraphQL methodology understanding.Ownership for ensuring quality of code by making sure quality Junit test cases.Identification and communication of risks and issues.Experience with different

Job Description: There are multiple opportunities in Tokyo for this role. Job Title: Cloud Support Engineer (Big Data and AI) Duties & Responsibilities: Engage with customers via email or chat to diagnose, resolve their issues and track support queries.Address customer-specific architectural design requirements, offering targeted solutions for specific products or product features, ensuring tailored and effective responses.Ensure speedy response and resolution times, consistently meeting or exceeding our Service Level Objectives (SLOs).Maintain exceptional customer satisfaction scores, adhering to high-quality standards in 90% of cases.Utilize advanced troubleshooting tools and techniques to pinpoint the root cause of issues and provide customers with clear, comprehensive assessments.Document and classify internal queries, problems, and preventative actions, contributing to thorough retroactive analysis and continuous improvement.File detailed issue reports to Engineers, assist in building comprehensive documentation and procedures, document desired behavior, reproduce steps, and suggest code-level solutions for complex product bugs. Must Have: Databases, ETL (Extract, Transform, Load), (Bigquery/Hadoop) OR Artificial Intelligence & Machine Learning OR Continuous Integration & Continuos Development (CI &CD)Understanding of Cloud Concepts, and basics of Linux and Networking.Customer support SkillsJapanese Native LevelGood communication skills and strong in troubleshooting ability. Nice to Have: Shell scripting, Any development experience (Java is preferred) 求人情報勤務地: 東京職種: Cloud Support Engineer (Big Data and AI) 仕事内容・職務内容:メールやチャットを通じてお客様と連携し、問題の診断・解決を行い、サポート問い合わせを追跡します。お客様特有のアーキテクチャ設計要件に対応し、特定の製品や製品機能に合わせたターゲットソリューションを提供。サービスレベル目標（SLO）を常に遵守し、迅速な対応と解決を実現します。90%以上のケースで、優れた顧客満足度を維持し、高品質基準を守ります。高度なトラブルシューティングツールや技術を活用して、問題の根本原因を特定し、お客様に明確で包括的な評価を提供します。社内の問い合わせ、問題、予防措置を文書化し、詳細な後処理分析と継続的な改善に貢献します。詳細な問題報告書をエンジニアに提出し、包括的なドキュメント作成や手順の構築を支援。問題の再現手順やコードレベルでの解決策を提案し、複雑な製品バグの解決に貢献します。 必須条件:データベース、ETL（Extract, Transform, Load）、(BigQuery/Hadoop) または 人工知能・機械学習、または 継続的インテグレーションと継続的デリバリー（CI/CD）の知識クラウドコンセプト、Linux、ネットワーキングの理解顧客サポートスキル日本語ネイティブレベル優れたコミュニケーション能力と強力なトラブルシューティングスキル 歓迎スキル:シェルスクリプトの経験何らかの開発経験（Java歓迎） あなたの技術力を活かして、グローバルな環境でキャリアを築きませんか？今すぐご応募をお待ちしております！

(Any foreigners applying for this role should already hold a valid working visa to work in Japan) Job Description: Job Title: Cloud Support Engineer (Data Team) - Korean Speaking Duties & Responsibilities:Engage with customers via email or chat to diagnose, resolve their issues and track support queries.Address customer-specific architectural design requirements, offering targeted solutions for specific products or product features, ensuring tailored and effective responses.Ensure speedy response and resolution times, consistently meeting or exceeding our Service Level Objectives (SLOs).Maintain exceptional customer satisfaction scores, adhering to high-quality standards in 90% of cases.Utilize advanced troubleshooting tools and techniques to pinpoint the root cause of issues and provide customers with clear, comprehensive assessments.Document and classify internal queries, problems, and preventative actions, contributing to thorough retroactive analysis and continuous improvement.File detailed issue reports to Engineers, assist in building comprehensive documentation and procedures, document desired behavior, reproduce steps, and suggest code-level solutions for complex product bugs. Must Have:Knowledge about at least 2 of the following: Databases, ETL(Bigquery/Hadoop) OR Artificial Intelligence & Machine Learning OR CI&CDBasic understanding in Linux.Basic understanding in Networking.Customer support skills.Language ability (Korean and Business Level Japanese)Good communication skills.Strong in Troubleshooting ability.Professional Attributes: Customer Empathy skill Nice to Have: Shell scripting, Any development experience (Java is preferred) 求人情報： 職種: データエンジニア職務内容・責任:顧客とメールやチャットで対応し、問題を診断、解決し、サポートクエリを追跡します。顧客固有のアーキテクチャ設計要件に対応し、特定の製品または製品機能に対するターゲットソリューションを提供し、適切で効果的な回答を確保します。サービスレベル目標（SLO）を一貫して達成または上回る迅速な対応と解決を保証します。高品質基準に従い、90%のケースで優れた顧客満足度を維持します。高度なトラブルシューティングツールと技術を活用して問題の根本原因を特定し、顧客に明確で包括的な評価を提供します。内部クエリ、問題、予防措置を文書化し、詳細なレトロ分析と継続的な改善に貢献します。エンジニアに詳細な問題報告を提出し、包括的なドキュメントと手順の作成を支援し、望ましい動作を文書化し、再現手順を作成し、複雑な製品バグに対するコードレベルのソリューションを提案します。必須条件:以下のうち少なくとも2つの知識：データベース、ETL（BigQuery/Hadoop）または人工知能&機械学習またはCI&CDLinuxの基本理解ネットワーキングの基本理解顧客サポートスキル言語能力：韓国語はネイティブ、日本語はビジネスレベル優れたコミュニケーションスキル強いトラブルシューティング能力プロフェッショナルな属性: 顧客への共感スキル歓迎条件:シェルスクリプト、開発経験（Javaが望ましい） 채용 공고: 직무: 클라우드 지원 엔지니어 (데이터 팀) - 한국어 가능업무 및 책임:이메일 또는 채팅을 통해 고객과 소통하며 문제를 진단하고 해결하며, 지원 요청을 추적합니다.고객 맞춤형 아키텍처 설계 요구사항을 다루고, 특정 제품 또는 기능에 대한 맞춤형 솔루션을 제공하여 적절하고 효과적인 응답을 보장합니다.신속한 대응과 해결을 보장하며, 서비스 수준 목표(SLO)를 일관되게 달성하거나 초과합니다.90%의 사례에서 높은 품질 기준을 유지하며 우수한 고객 만족도를 유지합니다.고급 문제 해결 도구와 기술을 활용하여 문제의 근본 원인을 파악하고 고객에게 명확하고 포괄적인 평가를 제공합니다.내부 쿼리, 문제, 예방 조치를 문서화하고 분류하여, 철저한 후속 분석과 지속적인 개선에 기여합니다.엔지니어에게 상세한 문제 보고서를 제출하고, 포괄적인 문서 및 절차의 작성 지원, 원하는 동작을 문서화하고, 재현 절차를 작성하며, 복잡한 제품 버그에 대한 코드 레벨 솔루션을 제안합니다.필수 조건:다음 중 최소 2가지에 대한 지식: 데이터베이스, ETL (BigQuery/Hadoop) 또는 인공지능 & 머신러닝 또는 CI&CD리눅스에 대한 기본 이해네트워킹에 대한 기본 이해고객 지원 기술언어 능력: 한국어 원어민, 일본어 비즈니스 수준뛰어난 커뮤니케이션 능력강력한 문제 해결 능력전문성: 고객에 대한 공감 능력우대 조건:셸 스크립팅, 개발 경험 (Java 우대)(외국인 지원자께: 이 직무에 지원하기 전에 일본에서 유효한 취업 비자를 소지하고 계셔야 합니다.)